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Senior Product Support Engineer Jobs

10,000 active opportunities · Updated for October 2026

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Explore current senior product support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

B
Block
📍 United States of America, United States
1mo ago

Square is looking for a strategic, hands-on senior leader to lead our US Business Development Representative (BDR) organization. The BDR team is a critical growth engine for Square, responsible for creating high-quality pipeline, identifying new seller opportunities, and developing future sales talent across our go-to-market organization. As Senior Manager, Business Development Representatives, you will lead the US BDR motion through BDR Managers and frontline teams responsible for outbound prospecting, lead qualification, pipeline generation, and seller engagement. You will own the operating rhythm, performance system, and pipeline generation strategy for the US market, partnering closely with Sales, Marketing, Revenue Operations, Enablement, Analytics, and Strategy to improve how Square identifies, engages, qualifies, and converts high-potential sellers. You will be responsible for building a predictable, performance-driven BD motion that supports Square’s revenue goals while developing future sales talent. This role requires a leader who can set strategy, drive execution, inspect performance, coach managers, improve systems, and ensure the team consistently delivers high-quality pipeline that converts into meaningful revenue outcomes. Success in this role will be measured by the team’s ability to consistently generate high-quality pipeline, improve conversion across the funnel, increase BDR-sourced revenue contribution, strengthen AE partnership, improve manager effectiveness, and develop BDR talent into future roles across Square Sales. You will: Lead the day-to-day execution and long-term improvement of Square’s US BDR motion, ensuring the team consistently delivers high-quality pipeline against sales goals. Own the US BDR pipeline generation strategy, translating revenue goals, territory priorities, AE capacity, and market opportunities into clear outbound and self-sourcing plans. Manage, coach, and develop BDR Managers and frontline contr

aisalesforcerecruitment
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F
Fin
📍 San Francisco• $162K – $180K/yr
1mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? As a Senior Sales Operations Manager, you will be a strategic and operational partner to Fin’s Sales organization, helping build the systems, processes, reporting, and operating rhythms that enable our go-to-market teams to scale effectively. You’ll work at the intersection of Sales, Finance, Business Systems, Data Engineering, Marketing, and GTM leadership. You’ll own critical sales operations programs across forecasting, pipeline management, territory and quota planning, compensation, performance reporting, and process optimization. This is a high-impact role for a systems thinker and commercially minded operator who can move comfortably between detailed analysis, cross-functional program management, and executive-level recommendations. You’ll have the opportunity to improve how Fin’s sales organiz

aisalesforceExcel
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T
Teneo
📍 New York• $130K – $150K/yr
1mo ago

About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance and ESG. The firm has more than 1,800 employees located in 50+ offices around the world. What You’ll Do As a Senior Associate, you will be a driver of engagement delivery with increasingly strong strategic insight. You will structure workstreams, manage teams, and deliver client-ready outputs while holding mid/senior-level client relationships. Engagements may include topics such as culture and leadership, organizational effectiveness, org design/operating model, talent/skills, and change. Key Responsibilities Lead defined workstreams or smaller engagements end-to-end, translating ambiguous client needs into structured approaches, actionable recommendations, and high-quality delivery Develop and test client-relevant insights through research, benchmarking, stakeholder input, and quantitative/qualitative analysis Own major portions of client-ready output, including research, benchmarking, deck development, and proposal materials, ensuring deliverables are clear, cohesive, executive-ready, and require minimal iteration Serve as the day-to-day liaison with client teams, navigating stakeholder needs with empathy and professionalism and escalating risks/concerns app

Senior Security Engineer Location: London (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Lead advanced security engineering initiatives that safeguard the future of digital finance The Role As a Senior Security Engineer at Capco, you’ll lead the design and implementation of secure systems and processes across cloud and on-premise platforms. You’ll collaborate closely with engineering and client teams to embed security-by-design principles throughout the SDLC, integrate automated security tooling, and ensure resilience against evolving cyber threats. You’ll also use approved AI tools and AI-enabled workflows where appropriate to improve the speed, quality and effectiveness of security engineering, while maintaining human judgement, responsible AI guardrails and appropriate review and escalation. What You’ll Do Design and implement enterprise-wide security controls and frameworks, using approved AI and automation where appropriate to improve security outcomes Embed security controls into CI/CD pipelines (SAST, SCA, DAST, container scanning) and enable secure SDLC practices Collaborate across teams to champion secure development practices and responsible use of AI-enabled security workflows Lead vulnerability assessments, code reviews and security audits across infrastructure and applications, maintaining appropriate human review, audit trails and escalation pathways Develop and evolve security standards, engineering patterns and data protection strategies What We’re Looking For Strong hands-on experience with Palo Alto, Microsoft or similar security ecosystems Deep understanding of cloud security for AWS, Azure or GCP platforms Proven expertise in secure coding, endpoint protection, SIEM and IAM Familiarity with frameworks and standards such as ISO 27001, NIST and OWASP, alongside an understanding of responsible AI, security guardrails and human-in-the-loop controls Proficiency in Python, Bash, PowerShell or Go for security automation and to

pythonawsazure
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C
Coder
📍 United Kingdom• Full-time• Remote• £120K – £163K/yr
1mo ago

We’re looking for a Senior Strategic Partner Development Manager to grow Coder’s International partner ecosystem across system integrators, value-added resellers, and distribution partners. You’ll build relationships that expand our reach, create new revenue opportunities, and make it easier for customers to adopt Coder. You’ll identify high-potential partners, shape joint go-to-market plans, and build strong relationships across sales, marketing, services, and executive teams. You’ll also work closely with Coder’s partner sales managers to turn partner strategy into field-level execution. What you’ll do here Identify, engage, and onboard a portfolio of high-potential partners in your region. Develop and execute joint business plans and go-to-market strategies that create revenue for both Coder and our partners. Build and manage relationships with partner leadership across sales, marketing, professional services, and other key functions. Lead executive QBRs, joint marketing programs, technical enablement, and other activities that deepen partner engagement. Coordinate with Coder’s partner sales managers on field-level sales awareness and enablement campaigns. Find new ways for partners and Coder to create value together. What we’re looking for You bring at least 10 years of experience across business development, partnerships, sales, or a combination of these areas. You’ve built partner relationships before, know how to navigate complex sales cycles, and can turn strategy into measurable results. A quantifiable track record of meeting or exceeding business development goals and generating new business through partnerships. Experience navigating complex sales processes, building consensus, and developing relationships across multiple levels of an organization. Experience building and growing successful relationships with system integrators and value-added resellers. The ability to move quickly and operate effectively in a startup environment. A player-coach mindset:

REMOTEairecruitment
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E
1mo ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure (formerly Pure Storage) is hiring a Senior Pre-Sales Systems Engineer to support our Higher Education business, with a focus on R1 research universities. R1 institutions are not one customer. A single campus can behave like a dozen different organizations at the same time: central IT running enterprise applications, research computing and HPC teams, genomics and imaging cores, AI and machine learning labs competing for GPU time, an academic medical center with its own rules and its own budget, and faculty groups buying infrastructure directly with grant money. Decisions move through CIOs, research computing directors, principal investigators, sponsored programs offices, procurement, and consortium contract vehicles, often in parallel and not always in agreement. That environment rewards someone who can hold a lot of context at once, translate between very different audiences, and connect technology to the outcomes these institutions actually care about: time to result for researchers, compliance with sponsor and grant requirements, data that stays usable for a decade or more, and budgets that have to stretch further every year. You will be the technical lead on these accounts, working alongside account managers, specialists, and partners to build solutions customers can defend internally, both technically and financially. Location: MD / VA WHAT YOU'LL DO Develop a real understanding of what drives

REMOTEsqlawsazure
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E
Everpure
📍 Massachusetts• Remote• $141.4K – $234.5K/yr
1mo ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure (formerly Pure Storage) is hiring a Senior Pre-Sales Systems Engineer to support our Higher Education business, with a focus on R1 research universities. R1 institutions are not one customer. A single campus can behave like a dozen different organizations at the same time: central IT running enterprise applications, research computing and HPC teams, genomics and imaging cores, AI and machine learning labs competing for GPU time, an academic medical center with its own rules and its own budget, and faculty groups buying infrastructure directly with grant money. Decisions move through CIOs, research computing directors, principal investigators, sponsored programs offices, procurement, and consortium contract vehicles, often in parallel and not always in agreement. That environment rewards someone who can hold a lot of context at once, translate between very different audiences, and connect technology to the outcomes these institutions actually care about: time to result for researchers, compliance with sponsor and grant requirements, data that stays usable for a decade or more, and budgets that have to stretch further every year. You will be the technical lead on these accounts, working alongside account managers, specialists, and partners to build solutions customers can defend internally, both technically and financially. Location: MA / NY / PA WHAT YOU'LL DO Develop a real understanding of what drives ea

REMOTEsqlawsazure
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O
Okta
📍 Dublin• €76K – €104.5K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes, and provisions millions of users a day. Internally, TDI Infrastructure Engineering runs the platforms that our own engineering and business teams build on — hosted on AWS, increasingly Kubernetes-native, and expanding fast to support AI-driven internal workflows. We're looking for a Senior SRE to help us evolve Site Reliability Engineering from a traditional operations model into a true Platform as a Service (PaaS) organization. As a Senior Site Reliability Engineer on our Dublin/EMEA team, you will build and operate the Kubernetes-based platform that hosts internal workflows across the business, with a growing focus on hosting AI-driven workflows reliably in production. You'll report to the Senior Manager, Site Reliability Engineering, and work closely with a Staff SRE and the rest of the Dublin team, as well as SRE peers in the US and India. What you'll be doing Building, operating, and improving our Kubernetes platform — cluster management, networking, security posture, and day-2 operations Developing self-service capabilities, golden paths, and automation that let internal teams onboard and operate workflows with less platform expertise required Supporting the platform's readiness to host AI-driven internal workflows reliably at scale Troubleshooting and resolving production issues, including participating in a follow-the-sun on-call rotation shared with SRE peers in the US and India, and driving postmortems for in

awsazuregcp
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B
Block
📍 United States of America, United States• $148.7K – $223.1K/yr
1mo ago

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block is seeking a Senior Manager, IT Internal Audit to help develop and execute our Sarbanes-Oxley (SOX) program and to shape how Internal Audit approaches Artificial Intelligence (AI). Partnering with the Internal Audit SOX Lead, other Internal Audit Managers, and process owners, you will own IT audit projects and portions of the SOX program while helping the team build a formal methodology for auditing AI systems and applying AI to make the audit process more effective. You are a subject matter expert in IT SOX compliance, controls design, risk assessment, IT General Controls (ITGCs) and Automated Controls (ITACs), process flow mapping, controls testing, and the evaluation of deficiencies and remediation plans. Additionally, you also have strong project management skills, superior analytical ability, and the business acumen to interact credibly at all levels, including senior members of Accounting, Finance, and Engineering, ideally within a fintech or financial services environment. You Will Take ownership of assigned audit projects within the Technology Internal Audit team, developing and tracking timelines, partnering with internal and external resources, and reporting on conclusions and observations. Serve as a subject matter expert in SOX technology compliance across multiple systems, environments, and business units. Dri

artificial intelligenceaiproject management
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Global Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. We're looking for a Machine Learning Engineer to join our London office as part of a Global DoorDash Engineering team (working hybrid, 3 days in the office). Our New Verticals team exists to grow monthly active usage outside of restaurant ordering — groceries, retail, and everything in between. That means turning someone who only orders restaurant food into someone who also uses the app for a grocery run, and turning dormant users into active ones. You'll work on the surfaces that make that happen: the homepage, vertical landing pages, and the notifications that bring people back. This role sits closer to the personalisation and ranking side of that mission, working alongside colleagues across DoorDash, Deliveroo and Wolt. What You'll Be Doing Build and improve ranking models for vertical landing pages (grocery, retail), deciding what a user sees first when they land on a store page Design models that blend new-vertical content into a homepage built around restaurant ordering, without disrupting the core experience Build personalisation models that translate a user's existing behaviour into relevant recommendations for verticals they haven't tried yet Contribute to notification targeting — who gets notified, with what message, and when, to drive adoption of new verticals What You'll Need to Thrive Minimum 3+ years of experience as an ML Engineer or Data S

pythonmachine learningrecruitment
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer - iOS Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Senior Software Engineer - iOS to join our London team. In this role, you’ll help us evolve our mobile architecture and deliver seamless, high-performance features that define the future of on-demand delivery. This role is based in our London office with a hybrid setup, typically 3 days in the office. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Consumer team. We are responsible for the primary touchpoint of millions of users, ensuring the journey from "hungry" to "happy" is intuitive, lightning-fast, and reliable. As a Senior Engineer, your individual work meaningfully contributes to achieving goals across multiple teams. Here’s what your day-to-day might look like: Lead Technical Execution: Design and scale robust iOS architecture, ensuring our mobile codebase remains modular, testable, and maintainable. Drive Code Excellence: Take pride in shipping readable, well-designed software through rigorous code reviews and by setting a high bar for engineering standards. Champion Operational Health: Continuously simplify the maintenance of production systems, focus

swiftlogisticsrecruitment
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer - Android Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Senior Software Engineer - Android to join our London team. In this role, you’ll help us build and scale our world-class mobile applications, ensuring a seamless and high-performance experience for our global community of users. This role is based in our London office with a hybrid setup, typically 3 days in the office. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Consumer Tech team. We focus on the end-to-end journey of our customers—from the moment they open the app to the point their meal arrives—ensuring every interaction is intuitive, fast, and reliable. Here’s what your day-to-day might look like: Drive technical execution by designing, building, and scaling Android applications that handle complex, real-time interactions at a global scale. Lead architectural improvements and code reviews, ensuring the maintainability, visibility, and operational health of our mobile codebase. Partner with cross-functional disciplines (PMs, Experience Designers) to plan projects, assist with technical choices, and influence the team roadmap. Own large-scale features

javakotlinlogistics
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Senior National Account Manager to join our UKI team. In this role, you’ll manage the daily relationship with a portfolio of our largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the National Accounts team. Working with partners of this scale means you will often tackle challenges that Deliveroo is facing for the first time, directly shaping the future of how we collaborate with the world's largest food brands. Here’s what your day-to-day might look like: Strategic Relationship Management: Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews. Data-Driven Insight: Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve. Consultative Growth: Increase revenue and health metrics by advising partn

recruitment
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role As a Senior Enterprise Security Engineer, you will lead the design and operation of security controls that protect our internal networks, workforce identities, endpoints and corporate systems. You will be working globally with security teams across US, EU and APAC, delivering against our goals and objectives - reducing risk and maturing controls. As a Senior, you will operate with a high degree of autonomy. You will define technical direction, make architectural decisions, and deliver complex security initiatives end-to-end. You will be expected to balance risk reduction with usability, ensuring controls are robust without impeding employee productivity. This role focuses on Identity and Access Management (IAM), Endpoint security (EDR), Network Security, logging and detection engineering, and secure SaaS enablement. You will work closely with IT, Legal, Privacy, Engineering and business stakeholders to embed security as a default practice across the organisation. Security controls will be aligned to recognised frameworks such as the CIS Critical Security Controls and the NIST Cybersecurity Framework (CSF). Key Responsibilities Architecture & Control Implementation: Design, deploy, and maintain core corporate security controls, including phishing-resistant MFA, Just-In-Time (JIT) access, strict role-based access control (RBAC), zero-trust architectures, device and identity bound proofing and modern network isolation. Tooling Ownership: Serve as the technical owner for a broad suite of corporate security systems, managing deployments, configurations, and API integrations for tools across the corporate environment. Technical Leadership: Lead and implement the

awsgcpdocker
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Manager, Accounting Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Senior Manager, Accounting to join our London team. This is a hybrid role. In this role, you’ll help us strengthen our general ledger and accounting operations functions while driving alignment with global financial processes. Get to know our Finance team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Accounting sub-team, reporting to the International Controller. It’s an exciting time to join our rapidly growing team, where you will manage day-to-day general ledger operations, ensure robust internal controls, and partner with cross-functional leaders to keep pace within one of the fastest-growing marketplace companies. Here’s what your day-to-day might look like: Manage day-to-day accounting activities to ensure compliance with U.S. GAAP, internal policies, SOX controls, and external audits. Integrate general ledger accounting operations to drive alignment with global processes across the organisation. Share ownership of the full-cycle general ledger financial close process, reviewing journal entries and account reconciliations to ensure complete and accurate financials. Drive process improvement and automation initiatives to streamline accounting operations and refine monthly, quar

accountingfinancerecruitment
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