Senior Product Support Specialist Jobs

Base Location: Noida (Extensive Pan-India Travel Required) Role Overview We are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making. The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with an entrepreneurial mindset in ambiguous, fast-moving environments. Key Responsibilities ● Act as the single-point owner for driving cross-sell initiatives through offline teams across regions ● Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time ● Ensure consistent execution of cross-sell programs across all locations ● Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling ● Build and refine cross-sell playbooks in collaboration with central teams based on field learnings ● Act as the voice of the field by gathering structured feedback from frontline teams and leaders ● Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams ● Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion ● Ensure data accuracy, reporting discipline, and timely business reviews ● Use MIS and insights to drive accountability and course correction ● Work closely with senior offline leaders, product, operations, and analytics teams ● Influence without authority and drive alignment across multiple stakeholders Candidate Profile Experience ● 8–14 years of overall experience (flexible for exceptional candidates) ● Strong ex

About the Role At Jumio, the Software Development Engineer IV - QA (SDE-IV, QA) is a senior technical role focused on ensuring the quality, performance, and reliability of highly scalable web portals and distributed backend systems. Our platform spans multiple Java Spring Boot microservices and customer-facing web portals , deployed across AWS ECS, EKS, and Lambda , and integrated through event-driven messaging using SNS/SQS . In this role you will design and drive the test automation strategy for both UI (Playwright) and API/service layers, set the quality bar for the team, and act as a force multiplier — mentoring other engineers and embedding quality earlier in the development lifecycle. You will work closely with development, product, and DevOps teams to ensure our products meet the highest standards of quality, scalability, and security. This is a hands-on senior IC role: you will write code, but you will also influence architecture, own cross-service test strategy, and make build-vs-buy decisions for testing tooling. T-Shaped Engineering Expectation As part of Jumio's engineering culture, you will adopt a T-shaped engineering approach. Beyond deep expertise in test automation and quality engineering, you will contribute across the development lifecycle — understanding software architecture, participating in design and API-contract discussions, reviewing application code, and ensuring our distributed systems are testable, observable, and resilient by design. Role Value This role is critical to ensuring the reliability, scalability, and security of Jumio's products. By architecting and maintaining automated testing frameworks across web, API, and event-driven layers, you will enable faster, higher-confidence releases and reduce production risk in a complex microservices environment. What You'll Do Test Architecture & Strategy Define and own the end-to-end automated test strategy across web portals and backend microservices, balancing UI, API, contract, integ

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Marketing Manager – Amazon SharkNinja is looking for a Senior Marketing Manager to elevate our Amazon presence across driving measurable demand through best-in-class paid media, and building a best-in-class on-site experience through compelling content, strong SEO fundamentals, and a customer-first user experience. This role sits at the intersection of performance marketing and organic discoverability, and success requires deep ownership of both. You will partner cross-functionally with Brand, Creative, Demand Gen, Sales, and Analytics teams to ensure SharkNinja’s Amazon catalog is not only visible, but converting — through a cohesive strategy that spans paid media, organic search, and the full content experience customers encounter on every listing. Strategy & Planning Lead Amazon marketing p

About the Team The Integrity team builds the systems OpenAI uses to understand, prevent, and respond to misuse across our products. We partner with Product, Policy, Safety Systems, User Operations, Security, Legal, Privacy, OpenAI for Government, and research teams to turn policy and threat models into product controls, review workflows, measurement systems, and enforcement paths. About the Role We are hiring a Senior Engineering Leader for Integrity's engineering efforts for Sensitive Deployments where model capabilities, customer requirements, deployment environments, privacy considerations, and misuse risks raise the operating bar significantly. These include hyperscaler and government deployments and other high-stakes environments, regulated and high-trust enterprise settings, zero data retention and privacy-constrained deployments. The workloads are increasingly agentic where harm can emerge across a sequence of actions rather than a single prompt. The Sensitive Deployments Engineering Manager will focus on high-consequence use cases relevant to government deployments and broader deployment-readiness questions for high-risk domains (e.g., healthcare), while building reusable Integrity capabilities for agentic detection and enforcements in these environments. We're looking for a hands-on engineering leader to guide a team of senior engineers working on OpenAI's most critical deployments. They will lead both the people and technical execution of the team: hiring and developing engineers, setting a high technical bar, and driving ambiguous, high-priority initiatives from early problem definition to durable production outcomes. They will partner closely with Product, Research, Security, Global Affairs, Sales, Solutions, and customer technical teams, while going deep on architecture, infrastructure, and model behavior when needed. In this role, you will: Lead and grow a team of engineers responsible for complex, high-impact deployments of OpenAI technology in sensit

About the Role The Data Platform team owns the end-to-end data lifecycle at Perplexity, from ingestion through processing, storage, and serving, powering product features, analytics, experimentation, AI workloads, and the company’s data lake. The team defines the architecture for batch and streaming systems, the orchestration and observability stack, and a self-serve data platform, while thoughtfully combining platforms such as Databricks and Snowflake with open-source technologies including Spark, Kafka, Flink, Airflow, Dagster, dbt, Iceberg, Delta Lake, and ClickHouse. In this senior/staff role, you will shape architecture, set standards, and drive the long-term technical direction of Perplexity’s data ecosystem. Key Responsibilities Design and operate large-scale batch and streaming data pipelines that directly power Perplexity product features, AI training and evaluation workflows, analytics, and experimentation. Build event-driven and streaming systems (Kafka, Kinesis, PubSub, or similar) for real-time ingestion, transformation, and delivery, alongside batch frameworks for backfills, aggregations, and offline computation. Lead the architecture of data orchestration using tools like Airflow or Dagster, owning scheduling, dependency management, retries, SLAs, and end-to-end observability for critical data flows. Set and enforce guarantees for data correctness, freshness, lineage, and recoverability, designing systems that handle rapid scale growth, partial failures, and evolving schemas without disrupting AI workloads or product experiences. Build self-serve data platforms that let engineers, data scientists, and analysts safely discover data, define contracts, and create and operate their own pipelines with minimal friction. Improve developer experience through better abstractions, opinionated paved paths, and standards for data modeling, testing, validation, and deployment, treating the data platform as a product used by many teams. Drive architectural decision

About OpenAI OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. We push the boundaries of AI capabilities while prioritizing safety, responsible deployment, and human needs. Our mission requires a team that represents a diversity of perspectives, voices, and experiences. About the Role We are seeking an experienced APAC Developer Marketing Lead to build OpenAI's regional strategy for developer audiences across Asia-Pacific. This is a senior role for a marketer who understands technical audiences, can translate global developer priorities into regionally effective programs, and knows how to earn builder trust through useful education, credible storytelling, strong launches, and high-quality ecosystem activation. The role will prioritize developers while supporting startup marketing where builder and founder ecosystems naturally overlap. That includes technical founders, startup builders, founder-developer communities, startup ecosystem moments, and programs that help high-potential startups discover and build on OpenAI. The ideal candidate brings strong developer marketing experience, regional judgment, and the ability to partner closely with Developer Relations, Product Marketing, Product, Growth, Startups, Partnerships, Content, Events, and regional marketing teams. Key Responsibilities Lead APAC developer marketing strategy across priority markets, audiences, channels, and product moments. Build programs that improve developer awareness, education, product understanding, adoption, and advocacy. Translate global developer launches and narratives into regionally resonant activation plans. Partner with Developer Relations and technical stakeholders to ensure programs are credible, useful, and grounded in builder needs. Develop repeatable regional plays across content, technical education, developer events, hackathons, builder workshops, community moments, ecosystem partnerships, and bui

SLSQ227R703 About the Role The Field Engineering role is changing quickly. AI is changing how technical work gets done, products and customer needs are evolving faster, and the capabilities that distinguish an exceptional FE today will not be exactly the same ones that matter tomorrow. Databricks is looking for a Lead Technical Enablement Specialist to help define and build the capability engine for our global Field Engineering organization. You will shape how FEs build expertise, demonstrate readiness, share what they know, and apply their capabilities with customers. This role owns a portfolio, not a single program. That portfolio may include skills verification, technical validation, role-based readiness paths, practical challenges, and new approaches we have not yet imagined. Your job is to understand where the field is headed, identify the capabilities that will matter most, and turn that insight into experiences and systems that help FEs grow and perform. This is a high-visibility, high-autonomy role for someone who wants to build. You will work with FE leaders, product and technical communities, regional teams, enablement partners, HR, and internal platform teams to define what “field-ready” means and make it useful in the flow of work. You will have the opportunity to influence how a global technical organization develops - and to create programs that become part of how Databricks operates. The best person for this role is equal parts strategist, product thinker, builder, and operator. You can see around corners, create structure from ambiguity, earn trust with senior stakeholders, and turn an idea into something the field actually uses. You are energized by the possibility of using AI not only as a topic to teach, but as a catalyst to redesign how capability is built, measured, and scaled. What You'll Do Set the vision and roadmap for FE capability. Develop a clear point of view on how Databricks should build, demonstrate, recognize, and continuously evolve

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Director, Electrical Engineering – Corded & Cordless Products Needham, MA Lead the Electrical Engineering Behind Products Used in Millions of Homes SharkNinja's corded and cordless product portfolio spans some of the most technically demanding categories in consumer electronics — and the electrical engineering that powers them has to be exceptional. We're looking for a Director of Electrical Engineering to lead that work: a hands-on technical leader who can drive complex programs from early concept through high-volume production, and build a team that sets the standard for how we design and deliver hardware. This is a role for someone who leads from the front. You'll be as comfortable reviewing a PCB layout or debugging a motor control circuit as you are presenting to senior leadership or partnering with contract manufacturers overseas. You set the technical bar, and your team

The role Scale builds enterprise AI systems deployed into production. As a Staff Solutions Architect, you lead technical execution on the most complex and highest-value enterprise opportunities in your vertical, and you set the technical standard the rest of the team works to. You own an assigned set of strategic accounts and remain the senior technical relationship owner across them. You are also accountable for leverage beyond your own deals: the reference architectures, evaluation methodologies, and technical processes you build are adopted by other Solutions Architects, and the patterns you surface shape Scale's product direction. You work alongside the Account Executive (commercial owner), the Project Manager (delivery owner), and the Tech Lead (engineering lead for implementation). This is an individual contributor role with mentorship responsibility, not a people-management role. What you will own Most complex opportunities. Lead technical strategy and execution on the largest and most complex deals in your vertical, measured by revenue, product scope, or data volume. Act as the final technical authority on whether Scale can deliver what is being proposed. Technical discovery and qualification at scale. Own qualification on ambiguous, multi-stakeholder opportunities where requirements are unresolved. Make and defend go/no-go and disqualification recommendations on deals with significant revenue attached. Evaluation methodology for the vertical. Define how Scale measures quality for the use-case classes in your vertical, including evaluation datasets, baselines, quality dimensions, and acceptance criteria that hold up under customer and regulatory scrutiny. Establish approaches other Solutions Architects reuse rather than rebuild. Executive technical relationships. Own long-term technical relationships with C-level and senior technical stakeholders across multiple accounts, including CTOs, Heads of AI, and engineering leadership. Convert those relations

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. THIS IS A GENERAL POSTING NOT TIED TO A SPECIFIC ROLE Industrial Design Opportunities At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work hard to provide our consumers with high quality and innovative products. We are passionate about user experience and we are looking for great people with great ideas who can think outside the box and love pushing the boundary of what is possible and make an impact. Join us on our exciting journey and let’s shape the future of our product experiences together. OVERVIEW: At SharkNinja , we believe exceptional design is not just about solving problems—it’s about creating experiences that surprise, delight, and improve lives. We’re looking for a Senior Industrial Designer who thrives on innovation, obsesses over detail, and isn’t afraid to push beyond convention. In t

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your Role We're seeking an Engineering Manager II to lead a critical area of our engineering organization. In this role, you will be accountable for the delivery and technical strategy across multiple complex and related domains within our product. You will lead a high-performing team of 6-10 senior engineers, potentially structured across two squads, driving the execution of team-level goals that are directly aligned with broader organizational priorities. Drawing on your deep expertise in software development and proven leadership, you will guide the architectural evolution of your team's systems, ensuring they are reliable, scalable, and performant. You will be a key partner to product and business leadership, influencing medium- and long-term strategy and ensuring your teams are focused on delivering measurable impact. Your ultimate responsibility is to orchestrate technical excellence, foster the growth of senior engineers and future leaders, manage complex cross-team dependencies, and transform how millions of users engage in shopping, payment, and banking activities. You are a driven, determined, and curious leader, who knows that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with

NVIDIA is seeking a strong technology leader to manage our Server Software Technical Program Management (TPM) team. This role is at the cross-section of execution and strategy, leading a team of Senior TPMs who drive the firmware and system software for NVIDIA's next-generation server platforms like DGX, MGX, and HGX. These platforms bring together the full power of NVIDIA GPUs, NVLink, InfiniBand networking, Grace CPUs, and our optimized AI/HPC software stack. This deep technical leadership role focused on the Software Development Processes that brings new server hardware to life. What you'll be doing: Lead a team of TPMs driving the technical software and firmware execution for NVIDIA's NPI (New Product Introduction) and sustaining engineering teams. Drive the end-to-end SDLC for low-level server components, including firmware (BMC, UEFI/BIOS), drivers, and system management software, ensuring alignment with hardware schedules. Collaborate closely with NVIDIA product management and hardware engineering teams to define release plans and program objectives. Build a strong connection and feedback loop between sustaining and NPI engineering teams to improve product quality and development velocity. Lead process improvement initiatives and help propagate SDLC standards across multiple engineering and TPM organizations. You will have the opportunity to interact with diverse technical groups, spanning all organizational levels. What we need to see: Bachelor of Science (or equivalent experience) or Master of Science degree in Computer Science, Electrical Engineering, or related field. 12+ overall years of experience developing and leading complex low-level or system software projects. and 7+ years of experience in a people management role. Deep understanding of system a

Commercial Personal System Category Manager Description - Job Summary This role is responsible for product line management and contribution to defining business plans and growth strategies. The role collaborates with sales teams to ensure seamless execution of category plans while monitoring KPIs and sales performance. The role demonstrates a deep understanding of product categories and acts as an expert in providing directions and guidance for process improvements and establishing policies. Responsibilities Leads overall engagement with one or several sales teams with limited oversight from the manager in accordance with the organization’s policies and procedures. • Contributes and actively participates in defining the category business plan and strategies to drive growth and profitability. Collaborates with various internal teams from marketing, sales, and finance to ensure seamless execution of category plans. Monitors key performance indicators (KPIs) and sales performance to identify areas for improvement and develops action plans accordingly. Demonstrates a deep understanding of product categories, business management, and sales challenges and strategies. Gathers and analyzes customer feedback and data to understand customer needs, preferences, and pain points, and translates insights into actionable improvements. Build relationships and represents the team at a senior level with the sales force and other partners. Holds responsibility for product line and quota management for a significant share of the product range or a specific customer segment. Oversees functional responsibilities in one or several areas such as market analysis, marketing engagement, etc. Leads the partnership engagements with external IT vendors. <br

About the Team Dots is building personal AI agents that help people make progress on their goals, including when they are away from ChatGPT. These agents can learn preferences, maintain context, work across applications, and use cloud computers to carry out tasks. Our team brings together product engineering, design, and research to turn frontier model capabilities into useful everyday experiences. We are defining how people delegate work, understand what an agent is doing, and stay in control. Engineers help shape both the product and the systems behind it, from early prototypes through launch and iteration. About the Role We are looking for Senior and Staff Full Stack Software Engineers to build Dots product experiences from the interface through the services that power them. You will help define how people delegate tasks to personal agents, follow their progress, and collaborate with them over time. This role combines hands-on product development with the systems work needed to make persistent, asynchronous agent experiences reliable. In this role, you will: Build and launch features across web interfaces, APIs, backend services, and data models. Create workflows for task creation, progress updates, agent feedback, and results that remain coherent across sessions and devices. Translate emerging model capabilities into product prototypes with research, product, and design partners. Design clear interfaces between product surfaces and agent execution systems. Improve performance and reliability across the stack, including user-facing latency and recovery from partial failures. Own projects from early exploration through architecture, implementation, launch, and iteration based on user feedback. Help establish technical direction, testing practices, and observability as the product grows. You might thrive in this role if you: Have significant experience building and shipping products across frontend and backend systems. Can move comfortably between user interfaces,

About the Team Dots is building personal AI agents that help people make progress on their goals, including when they are away from ChatGPT. These agents can learn preferences, maintain context, work across applications, and use cloud computers to carry out tasks. Our team brings together product engineering, design, and research to turn frontier model capabilities into useful everyday experiences. We are defining how people delegate work, understand what an agent is doing, and stay in control. Engineers help shape both the product and the systems behind it, from early prototypes through launch and iteration. About the Role We are looking for Senior and Staff Software Engineers to build the mobile web experience for Dots. You will create responsive, accessible interfaces that let people start work, follow progress, and guide their agents from a phone or browser. You will help establish interaction patterns for ongoing, asynchronous work and make sophisticated agent capabilities feel clear and approachable. In this role, you will: Design and ship mobile web experiences for creating tasks, reviewing agent activity, and providing feedback or direction. Build interfaces that handle streaming updates, long-running tasks, interrupted sessions, and changing connectivity. Improve responsiveness, loading performance, accessibility, and usability across screen sizes and browsers. Partner with design and product to prototype interaction patterns that give users visibility and control over agent actions. Work with backend and full stack engineers on APIs, client state, and reliable synchronization between the interface and agent services. Own features from exploration and technical design through launch, measurement, and refinement. Help set frontend architecture and engineering practices while staying hands-on with implementation. You might thrive in this role if you: Have substantial experience shipping polished web applications, with deep expertise in mobile web development