Senior Product Support Specialist Jobs

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's Executive Briefing program brings senior leaders from our most strategic customers together with our spokespeople, product leaders, and researchers. As a Program Manager, Executive Briefings, you will run the program at one of our briefing centers and help build the global operating model that ensures an exceptional and consistent experience across the globe. You will be the main program lead for your location and own briefings end to end: qualification and intake, agenda design, speaker selection, and day-of execution. You will set the objectives and design for each agenda and develop it jointly with Sales. You will also be the local account teams' go-to partner on how to use a briefing to move their most important opportunities forward. You will manage the global workstream and set the standard every center follows, so customers get the same quality of briefing wherever they meet us. This is a highly cross-functional role. You will work with regional GTM leadership and the Office of the CCO on account selection and program strategy, with Product Marketing on content, with Solutions on technical deep-dives and demos, with Anthropic's executive bench on sponsorship and participation, and with Workplace, Security, and Revenue Operations on the experience and systems behind every briefing. You will be comfortable running every part of a briefing yourself and maintaining tight alignment with internal stakeholders. Key responsibilities Own the Executive Briefing program at your location: the local calendar, capacity planning, the request and intake process from Sales, and operating SLAs, applied against global c

At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions. We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team. What You’ll Do: Reporting to the Chief Technology Officer (CTO), the Vice President (VP), Global Supply Chain will lead Kailera's end-to-end clinical and commercial supply chain, ensuring patients and clinical sites receive a reliable, uninterrupted supply of both Investigational Medicinal Product (IMP) and commercial drug product. This leader will set the global supply strategy, build and develop a high-performing team, and establish strong, well-governed partnerships with external service providers. Working closely with CMC, Clinical, Regulatory, Quality, Commercial, and Corporate functions, the VP will ensure supply plans meet global quality and regulatory standards and scale with the company's growth. As a senior member of the Technical Operations leadership team, this individual will partner with the CTO to shape and sustain a culture of collaboration, accountability, and operational excellence. Required location: Waltham, MA (hub-based, onsite 3-4 days per week) OR Remote (home-based, onsite at a hub 1 week every other month). Responsibilities: Recruit, develop, and retain a strong global supply chain organization. Establish clear governance structures and performance metrics for tracking and reporting Manage performance of external partners, including packaging and labeling vendors, third-party logistics providers (3PLs), and distributors, API and

Responsibilities Set and lead the country/regional patient advocacy strategy, aligned with business, policy and reputation priorities. Build trusted, long-term partnerships with patient, professional, community and trade organizations; serve as the senior point of contact for priority relationships. Bring patient insights and the patient voice into policy, research, development, medical and commercial decision-making across the medicine lifecycle. Create coalitions and collaborative platforms that advance shared policy priorities, improve access to medicines and vaccines, and strengthen patient education. Advise senior leaders on emerging patient, policy and reputation opportunities and risks, with clear short-, medium- and long-term action plans. Partner across Policy and Public Affairs, Communications, Digital, WRDM (Worldwide Research, Development and Medical), GPD (Global Product Development) and business teams to scale patient-engagement standards, tools and best practices. Represent Pfizer in relevant external forums and advisory bodies and lead high-impact advocacy engagements and events. Core Competencies Strategic leadership and sound judgment Patient organization management and trusted relationship building Influence, collaboration and coalition building Clear, credible executive communication Execution, accountability and agility Key Relationships Internal: Patient Advocacy leadership; Policy and Public Affairs; Communications; Commercial; Medical; Regulatory Affairs; Digital; Research and Development; and other enterprise stakeholders. External: Patient and professional advocacy organizations, community and provider groups, trade associations, policy thought leaders and other relevant partners. Qualifications Bachelor’s degree requi

Airplane Equipment Installation Design Engineer Company: The Boeing Company Boeing South Carolina (BSC) is looking for Airplane Equipment Installation Design Engineer (Associate, Experienced or Senior) to join our Equipment Installation team in North Charleston, South Carolina. Position Overview: Boeing South Carolina is the home of the 787 Dreamliner. Our team designs, builds and delivers the 787 Dreamliner family of airplanes to customers all over the world. The industry-leading technology of the 787 Dreamliner is creating remarkable opportunities for airlines around the world and dramatically improving the air travel experience. We create a better way to fly for the passengers with more comfort and less fatigue like non-other in the air. We call it the Dreamliner effect. Want to know how aerospace innovations get off the ground? Join us today to be part of our many diverse teams that come together to create an airplane that lives up to Boeing’s principles of safety, quality, and integrity. You will learn more about the people and the products leading the way to the future of air travel. If, this sounds like you and the culture you would like to be part of, we invite you to apply to this role. Our team is currently hiring for a broad range of experience levels including Associate (Level 2), Experienced (Level 3) or Senior (Level 4) Airplane Equipment Installation Design Engineer. Primary Responsibilities: Develops and maintains basic electrical product detail, assembly and installation designs (e.g., equipment racks, power panels, cable routing and geometry, antennas). Develops and maintains basic cable/wire harness detail and assembly d

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. About our Team: We are seeking a highly skilled and experienced Manager to lead our NVMQRA Non-Volatile Memory Quality and Reliability Assurance team. The ideal candidate will be responsible for crafting and applying strategies. These strategies ensure the quality and reliability of our NVM non-volatile memory products. The focus is on datacenter SSDs. Manager will play a crucial role in driving continuous improvement and maintaining the highest standards of product quality and reliability throughout the development lifecycle. Position Overview: This role will lead and manage the Product quality and engineering, development team, including hiring, training, and mentoring team members with technical leads and senior engineers. The position is responsible for the testing and evaluation of NVMQRA products to verify alignment with industry standards and internal specifications. Manager will engage alongside diverse departments to define requirements, conduct risk assessments, and drive continuous improvement initiatives. Responsibilities: Lead and manage the Product quality and engineering, development team, including hiring, training, and mentoring team members with technical leads and senior engineers. Supervise the testing and evaluation of NVMQRA products to ensure compliance with industry standards and internal specifications. Lead the Product quality engineering and technician team. They develop and accomplish comprehensive quality and reliability assu

About Perplexity Perplexity helps people find answers, explore ideas and get things done with AI. As we grow, we want policymakers around the world to understand what we're building and how it works. Overview We're hiring a Director, Public Policy as a founding member of our policy team. Based in Washington, D.C., this role will help build and scale our engagement with governments, regulators and policy communities worldwide. Ideal candidates have built this function before, not only operated within an established team. The role requires hands-on coordination and will help set policy priorities with company leadership. We will prioritize candidates who can demonstrate resourcefulness, persistence, and a willingness to work through the details to get things done. This role reports to the Senior Director, Product, Privacy & Regulatory Legal and will operationalize our public positions set by Comms and executive leadership. What you'll do Build the program. Turn company priorities into a global engagement plan, with clear market priorities, owners and measures of progress. Scale how we work. Establish stakeholder tracking, policy monitoring and briefing standards that keep a growing team coordinated across regions. Build relationships across markets. Engage policymakers, regulators, trade associations, think tanks and civil society in the U.S. and key international markets. Anticipate change. Listen closely to policymakers to understand current priorities and emerging debates. Use expertise and trusted relationships to identify risks and raise opportunities the company may not yet see. Lead advocacy. Advance approved company positions through direct engagement and coalitions, adapting to local contexts and applicable lobbying and ethics requirements. Advise leadership. Translate political and regulatory developments into business implications and recommendations. Bring intelligence back to Legal, Comms, Product and executives. Connect policy and communications. Inf

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team We build enterprise software that helps organizations optimize sales performance and improve go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing capabilities. We are seeking Staff Software Engineers to join our TQM team. You’ll work alongside other staff, senior, and early-career engineers to design, build, and scale backend and frontend systems that power enterprise-grade product workflows. This is an opportunity to work on complex product and data problems while contributing meaningfully to technical decisions, system quality, and team delivery. We are low on meetings and high on accountability. Most of the team is in the EST time zone, with a few located in AST, PST, and Central as well. What you’ll be doing The TQM team builds the planning layer of Forma.ai ’s platform. TQM stands for Territory and Quota Management. Sales operations teams use it to plan the deployment of large scale sales organizations: divide their target market among sellers, set and communicate targets, and manage changes during the year. Commissions, crediting, and reporting all depend on our data. We build with AI tools every day, so writing code is rarely what slows us down. What matters more is how often a person makes the right call. For the staff role at Forma, that means strong product judgement as well strong technical judgement. You will decide what problem to solve, which customer request s

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team We build enterprise software that helps organizations optimize sales performance and improve go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing capabilities. We are seeking Staff Software Engineers to join our TQM team. You’ll work alongside other staff, senior, and early-career engineers to design, build, and scale backend and frontend systems that power enterprise-grade product workflows. This is an opportunity to work on complex product and data problems while contributing meaningfully to technical decisions, system quality, and team delivery. We are low on meetings and high on accountability. Most of the team is in the EST time zone, with a few located in AST, PST, and Central as well. What you’ll be doing The TQM team builds the planning layer of Forma.ai ’s platform. TQM stands for Territory and Quota Management. Sales operations teams use it to plan the deployment of large scale sales organizations: divide their target market among sellers, set and communicate targets, and manage changes during the year. Commissions, crediting, and reporting all depend on our data. We build with AI tools every day, so writing code is rarely what slows us down. What matters more is how often a person makes the right call. For the staff role at Forma, that means strong product judgement as well strong technical judgement. You will decide what problem to solve, which customer request s

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-

Become a part of our caring community The Director, Provider Digital (Director, Product Management) will partner across business, technology, operations, marketing, analytics, and provider-facing teams to drive digital transformation, improve self-service adoption, enhance provider satisfaction, and deliver measurable business outcomes. You will oversee product management, user experience (UX), digital engagement, and provider-channel marketing capabilities to ensure coordinated, personalized, and impactful provider experiences. You will report to the AVP, Product Management. Lead 5 direct reports across Product Management and Design Lead the roadmap and delivery priorities for provider-facing digital platforms Partner with business, operations, technology, marketing, and provider-facing teams to understand needs and align priorities Define requirements, manage priorities, and guide digital product delivery Monitor platform performance, provider satisfaction, adoption, and operational measures Identify opportunities to improve provider experiences and digital self-service Support investment planning, delivery oversight, and continuous platform improvement Use your skills to make an impact Required Qualifications 10+ years of progressive experience in digital product management, digital experience, provider/customer experience, or digital engagement 5+ years of leadership experience leading cross-functional teams and enterprise-scale digital initiatives Demonstrated success developing and executing digital strategy, product roadmaps, and investment priorities that drive measurable business outcomes Experience partnering with senior leaders across business, technology, operations, marketing, and analytics to influence priorities an

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box's partner ecosystem is one of our most powerful growth levers — and we're looking for someone hungry to help build it. As a Senior Manager for AI Partnerships, you'll be on the front lines of identifying and activating the next wave of technology partners, from early-stage startups to emerging AI companies, and getting them to build on and integrate with Box. This is a high-visibility, high-impact role for someone who wants to build relationships across the AI landscape, launch innovative partnerships, and scale an ecosystem. You'll join a team that moves fast, thinks creatively, and genuinely loves what they do. If you're the kind of person who gets energized by engaging with people, loves learning about new technology, and wan

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

RDQ327R179 While candidates in the listed location(s) are encouraged for this role, candidates in other (US) locations will be considered. About the Team The Agentic Security Engineering team is a horizontal, shared services engineering team that enables every Databricks security function AI-native. We enable building the AI agents, "personas," and own the shared platform that security teams across the org (Detection & Response, Threat Intelligence, Vulnerability & Product Security, Red Team, GRC, and Continuous Monitoring) build on to operate at machine speed, safely and reliably. We leverage AI to transform how security is done. The Role As a Senior Staff Security Software Engineer on the Agentic Security Engineering team, you will be a senior technical authority and architect for Databricks’ shared Security AI platform. You will define the platform architecture, technical standards, and multi-year engineering direction that allow security teams to build, deploy, and operate governed AI personas safely at scale. Your work will span secure agent identity, isolation and sandboxing, policy enforcement, auditability, observability, evaluation, orchestration, and reliable integration with Databricks and security infrastructure. You will operate across organizational boundaries, aligning engineering and security leaders on platform architecture, driving adoption of common patterns, and resolving complex technical problems that affect multiple security functions. You will influence the quality, safety, reliability, and velocity of the broader Security AI ecosystem without owning the domain logic or business outcomes of every individual persona. The Impact You Will Have Shared Security AI Platform Architecture Define and evolve the architecture for the shared Security AI platform and its paved road for governed agentic workflows. Establish reusable patterns for agent identity, least-privilege access, sandboxing, egress control, secret isolation, policy enforcement