Senior Product Support Specialist Jobs

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is looking for an Accounting Supervisor to lead a team through a period of rapid growth and international expansion. Specific areas of responsibility will include overseeing cash and payroll functions in the general ledger, such as domestic and international bank reconciliations, journal entry approval and general support of the monthly close process. This position will work closely with the Accounting Manager and the Controller as well as any other senior management to meet department and company goals. This position will also get broad exposure to the business by working very closely with the Sales Operations team.

As a key member of the EMEA Revenue Leadership Team reporting directly to the Head of DACH, you will be the strategic leader responsible for shaping, executing, and driving all Enterprise go-to-market (GTM) activities across Germany, Austria and Switzerland. You will lead a high-performing, successful regional sales team that is currently delivering strong results across our key industry verticals, including Manufacturing, Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role, you will leverage your deep enterprise expertise to cultivate, nurture, and develop this high-growth revenue organization while expanding Asana's market presence throughout the region. This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you’ll achieve Build a strong community of customers, partners, and employees across the DACH region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales and matrixed teams to establish and operationalize our playbook to fuel pipeline and customer growth. Hire, nurture, and develop top sales talent, intentionally building clear career paths and succession plans. Act as a senior executive re

Chief of Staff, Public Sector As the Chief of Staff for Scale AI’s Public Sector business unit, you will be a strategic partner to the VP, Public Sector Engineering & Security, driving the execution of critical initiatives and optimizing the operational rhythm of the business. Your role will encompass strategic planning, cross-functional initiatives management, executive reporting, special project execution, and the synthesis of complex information to support Public Sector objectives and growth. We are seeking a hard charging, initiative-driven generalist that is obsessed with impact, deeply analytical, low ego, and ready to embrace the intensity required to achieve the goals of our growing Public Sector business. You will: Act as an extension of the VP, Public Sector Engineering & Security by attending key meetings and calls on the VP’s behalf, supporting client development, external presentations, internal problem solving, and special projects Run strategic planning for the business unit to include scoping business priorities, driving alignment among the VP, Public Sector Engineering + senior leadership (VPs of Engineering, Sales, and Operations), and leading initiatives that move the needle on key performance indicators (KPIs) Own operational rhythms for the business unit (leadership meetings, all hands, offsite events), executive deliverables, and special projects Own all executive-level reporting that communicates progress and blockers for the business unit and act as the primary liaison to central functions such as finance, communications, marketing, and legal Report to the VP, Engineering & Security of Scale’s Public Sector business unit Ideally you’d have: A strong orientation towards outcomes and a history of being scrappy when it counts An effective interpersonal style that you bring to bear in everything from deep technical conversations with engineers to polished executive level comms Proven ability to build high trus

A Career with Point72's Facilities Team The Facilities team at Point72 delivers a high level of corporate services to our offices around the globe, including real estate, property management, construction project management, day-to-day operations, maintenance, and security. WHAT YOU'LL DO Provide day-to-day on-site AV support for meeting rooms, conference spaces, and events in the Hong Kong headquarters. Deliver remote and coordinated on-site AV support across APAC offices, including India, Tokyo, Singapore, and Sydney. Troubleshoot AV issues related to video conferencing, audio, displays, room control systems, and live meeting/event support. Perform routine AV health checks, preventive maintenance, basic configuration, and coordinate repairs or upgrades with vendors/internal teams. Provide first-line IWMS support, including room booking, desk management, workplace services, and day-to-day user assistance. Support IWMS user onboarding, training, testing, deployments, upgrades, and enhancement requests across APAC. Monitor IWMS system performance and data accuracy, ensuring configurations align with physical workplace layouts. Act as the primary APAC point of contact for AV and IWMS solutions, based in Hong Kong. Promote global standards, best practices, and consistent user experiences across APAC offices. Gather and communicate APAC feedback and requirements to global teams and represent the region in global AV/IWMS initiatives. WHAT'S REQUIRED Experience providing AV support in a corporate or enterprise environment. Knowledge of Poly video conferencing platforms incl. Microsoft Teams, Zoom etc. and enterprise AV systems. Experience supporting an IWMS or similar workplace technology platform. Strong troubleshooting skills and a service-oriented mindset. Clear, professional communication skills with the ability to support senior stakeholders. Ability to work independently and collaboratively across regions. Willingness to provide on-site support and occasional

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Department Intro: Join our QE Process Change Management team in Taiwan, where we drive innovation and excellence in developing user-friendly & reliable manufacturing environments and empowering our engineers to make a tangible impact on the world. Position Overview: As an Engineer of QE Change Management Engineer, you will be part of an ambitious team working on outstanding engineering projects. This outstanding opportunity will allow you to develop your skills in a collaborative and inclusive environment, where your contributions will be valued and your growth supported. Responsibilities: Follow SOP to executing system setting based on requests. Collaborate with senior engineers to analyze and resolve technical issues with detailed solution. Initiate / Develop solutions using tools provided by Micron to improve labor efficiency

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . We are seeking an experienced Principal Software Engineer to lead the architecture, development, and evolution of a large-scale malware analysis and cybersecurity platform. This role will own the end-to-end technical architecture across Python-based analysis pipelines, message-driven job orchestration systems, Windows VM sandbox environments, and web-based interfaces. The ideal candidate brings deep expertise in software engineering, malware analysis, and distributed systems, with a proven ability to take ownership of complex legacy platforms and drive modernization initiatives. You will lead the design and implementation of advanced detection capabilities, including behavioral analysis, malware sandboxing, machine learning-based classification, and support for new file types, while ensuring platform scalability, reliability, and performance. This position requires strong hands-on development skills in Python with Linux-based production environments, messaging architectures such as RabbitMQ, virtualization technologies, and cloud-native deployment practices. As the technical leader for the platform, you will establish engineering standards, guide architectural decisions, reduce technical debt, mentor senior engi

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are seeking a Staff Vulnerability Management Engineer to lead the most complex technical work in SoFi’s Vulnerability Management program. You will design and build scalable systems that identify, enrich, prioritize, route, and track vulnerabilities across applications, cloud and infrastructure, containers, software supply chains, and specialized hardware or firmware surfaces. This is a hands-on engineering role with broad technical influence: you will write production code, make architecture decisions, establish vulnerability management standards, and improve how teams understand and reduce vulnerability risk. You will partner with Engineering, Infrastructure, SRE, Compliance, Legal, and business stakeholders to accelerate remediation while protecting engineering velocity and customer trust. You will also serve as a senior technical responder for embargoed disclosures and zero-day events, lead root-cause analysis for high-impact vulnerability incidents, and mentor engineers. The ideal candidate combines deep vulnerability management expertise with strong software engineering judgment, systems thinking, and a bias for durable, measurable outcomes. What you’ll do Lead high-complexity vulnerability management initiatives and make architecture decisions for assigned program areas, from detecti

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Enterprise Solutions team is building a first-of-its-kind business: embedding directly with enterprise retail and CPG partners to design, sell, and deliver AI-powered solutions at scale. We are a small, senior, field-first pod — part startup, part consultancy — defining the playbook as we go. As a Forward Deployed Engineer, you are Instacart's hands-on technical presence inside enterprise customer environments. You will sit inside retailers' and partners' ecosystems, understand their infrastructure, and build agentic AI solutions on top of it. As part of your mission, you will brainstorm with partner technical leaders and collaborate on solution designs that deliver value while remaining compatible with existing environments and infrastructure. You will also collaborate closely with Instacart R&D's team, informing platform evolution

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Enterprise Solutions team is building a first-of-its-kind business: embedding directly with enterprise retail and CPG partners to design, sell, and deliver AI-powered solutions at scale. We are a small, senior, field-first pod — part startup, part consultancy — defining the playbook as we go. As a Forward Deployed Engineer, you are Instacart's hands-on technical presence inside enterprise customer environments. You will sit inside retailers' and partners' ecosystems, understand their infrastructure, and build agentic AI solutions on top of it. As part of your mission, you will brainstorm with partner technical leaders and collaborate on solution designs that deliver value while remaining compatible with existing environments and infrastructure. You will also collaborate closely with Instacart R&D's team, informing platform evolution

Account Executive, Commercial to Enterprise Location: This role requires working from our Chicago or Boston office two days per week, or from one of our hub locations (Austin or New York City) twice a month in a co-working space. About the position As an Account Executive you will play an essential role in Showpad as you will have a massive impact on its growth. Our sales team shares the Showpad success story with organizations around the world and helps them understand the value Showpad offers to align Sales and Marketing. With an extra Account Executive, Showpad can grow even faster and stronger! Key responsibilities as an Account Executive at Showpad: You are a true Hunter with a desire to take a strategic and hands-on approach to prospecting and pipeline generation Able to proactively implement a strategy to your sales approach Be a consultant, advisor and a natural at gaining insights into your prospects pains Demonstrate the value of our Showpad solution that is aligned to your prospects goals Utilise the support around you and involve our Business Development Reps, Solutions Engineers, Partnerships, and Post-Sales Support to team-sell your way to winning new logos Understand what Senior Sales, Marketing, and Enablement teams priorities are and how to align Showpad with their needs Be successful at selling into a variety of lines of business and comfortable selling at C level Understand how to sell to all levels of a company, end users to C level Negotiate with strong pricing discipline and defend with value Watch your prospects become real Showpad fans rather than just customers Attributes we are looking for: Min 5 years experience selling software into commercial to enterprise customers A proven track record of achieving and exceeding sales targets consistently A willingness to prospect strategic decision makers and executives Startup DNA Outstanding communication skills Experience with CRM (Salesforce would be great!) Passion for life and the Showpad

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Browser Extension Engineer to join our team. This is a Hybrid (Bangalore) role, reporting to the Director, Threat Researcher in the Engineering department. Zero Trust Browser is our Browser Detection and Response (BDR) extension that lives inside Chrome, Firefox, and Safari to protect users where they actually work by detecting threats, enforcing enterprise policy, and analyzing content in real time without slowing anyone down. This is not a typical frontend role; most of the work happens beneath the UI layer in code that runs on every page a user visits across browsers we do not control and websites we have never seen. The core engineering challenges center on the browser itself: how pages load, how extension contexts communicate, how to stay fast and invisible, and how to build controls that hold up against active evasion. You will join a small, senior team as a hands-on individual contribu

CAPCO POLAND * We're looking for Poland-based candidates. JOIN OUR MUREX DELIVERY TEAM Capco Poland is a global technology and management consultancy specializing in digital transformation across the financial services industry. We partner with leading global banks to deliver complex Capital Markets and Murex transformation programmes. We are currently looking for an experienced Murex Test Manager with hands-on expertise in MxTest to join large-scale Murex implementation and upgrade projects. This is an opportunity to play a key role in defining testing strategies, building reusable test assets, and ensuring the quality of one of the world's leading Capital Markets platforms. WHAT YOU WILL DO As a Murex Test Manager, you will lead testing activities across Murex implementation, upgrade, and transformation programmes. Your responsibilities will include: Define and execute the overall Murex testing strategy across multiple workstreams. Design, develop, and maintain MxTest test cases and reusable regression packs. Build comprehensive test coverage across Front Office, Risk, Back Office, Market Data, Interfaces, and Reporting modules. Coordinate SIT, UAT, regression, and dress rehearsal activities. Ensure traceability between business requirements and test scenarios. Manage test execution, defect lifecycle, and reporting. Collaborate with Business Analysts, Developers, SMEs, and Business Users throughout the delivery lifecycle. Support production cutover, post-release validation, and hypercare activities. Promote testing best practices and continuously improve testing processes and automation. WHAT YOU CAN GAIN Work on large-scale Murex transformation programmes for leading international financial institutions. Become part of a highly specialized Capital Markets consulting practice. Shape testing frameworks that will be reused across future Murex upgrade programmes. Collaborate with senior Murex architects, developers, and functional consultants. Exposure to compl

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase's Partnerships function spans several sub-functions — Integration Partners, Solution Partners, Cloud, Marketplace, and Startups — each of which owns a global strategy for their area. We're looking for a Partner Development Manager, APAC to give those strategies a real presence in the region. This is a generalist, region-first role covering all partner types . Rather than owning a single function end-to-end, you'll work across all of them — combining new partner development with the activation of partnerships that already exist globally, wherever the region needs it most. You'll join an established global partnerships team, working day-to-day with our function leads and APAC colleagues and reporting to the Head of Partnerships. You are the connection point between global partner strategy and the commercial, regulatory, and market realities of APAC. This role is based in Singapore. Much of the work happens in person — building senior partner relationships, being present in the market, and capitalising on co-selling and co-marketing opportunities across the region. As regional partner volume grows, we expect the role to evolve and eventually specialise; you'll help shape what that looks like. What You'll Own Regional Partner Development Identify, prioritise, and close new partners across Integration, Solution, Cloud, Marketplace, and Startup motions where APAC coverage does not yet exist — including smaller regional solution partners and resellers where they open up the market. Build and maintain a regional pipeline of prospective partners across all functions. Partner Activation & Enablement Localise and activate globally-sourced partnerships for the APAC market, inclu

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Incident Commander About the job This position is needed to help own and strategically evolve Twilio's incident response function as one of the company's most senior Incident Commanders, working alongside other senior ICs on the team. You will be capable of facilitating incidents across the full range of severities, including our highest-severity incidents. You will orchestrate response across a wide range of business functions, not just engineering. You'll be one of the senior voices VPs and C-suite leaders turn to for a clear, accurate read on what's happening and what's next. You approach every incident with genuine curiosity — pushing past the first plausible explanation to find what's really going on — and bring that same curiosity to the retrospective once the dust settles. Beyond the incident room, you'll help own the 12-month incident response process and tooling strategy for the company: setting company-w

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is hiring a Head of Government Affairs to own our global GA function, reporting to the Office of the CEO. You will set strategy, lead a global team, and personally engage senior government, industry, and policy leaders to drive Snowflake's success in regulated and politically sensitive markets. This is a business-growth role at the intersection of technology strategy, public policy, and commerce. You will build programs before budgets are allocated, shape regulatory environments before frameworks are finalized, and develop relationships years before transformational deals close. The ideal candidate brings executive-level government affairs expertise, regulated-market business development experience, people leadership, and fluency in Cloud and AI. Based in Washington D.C. Responsibilities Own Snowflake's global government affairs strategy, setting annual priorities with cross-functional leaders and driving measurable business outcomes. Lead a global team and an external portfolio of retained lobbyists, trade associations, and advisory firms across three geographies. Serve as GA lead on 2–3 major regulated pursuits at any time, providing political context, stakeholder access, and direct engagement alongside Sales; simultaneously lead Regulated Partner Business Devel