Senior Product Support Specialist Jobs

At Databricks, we aim to inspire our customers to make informed decisions through an intuitive platform. As a Technical Program Manager (TPM) in our Forward Deployed Engineering division, you lead the success of a portfolio of complex programs and drive the continuous evolution of our delivery excellence. You are a senior leader within the FDE practice, entrusted with high-visibility, large-scale engagements. Your focus is on delivering superior results and setting the standard for how we empower our customers to achieve their most ambitious data goals. The Impact You Will Have Portfolio Success : Own and lead a portfolio of highly complex, high-visibility programs, ensuring they remain perfectly aligned with strategic customer objectives. Operational Excellence : Drive innovation and efficiency across the PS team to deliver increasingly better results for the Business Unit. Strategic Alignment : Proactively coordinate technical milestones and program-level dependencies across multiple concurrent engagements. Leadership Hub : Act as the primary lead for complex technical delivery discussions, collaborating with M5-level managers to ensure rapid and successful project momentum. Mentorship : Elevate the entire team by mentoring junior TPMs and refining delivery processes to scale our global impact. What We Look For Experience : Extensive experience managing complex technical programs. Experience with Product Management is a plus. Technical Bar : Intermediate technical fluency; 1 Databricks Associate-level Certification required within 6 months of hire. AI Proficiency : Demonstrated ability to integrate AI tools into program management workflows to drive operational performance. Process Innovation : A track record of enhancing delivery standards and implementing changes that improve operational performance. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Uni

Work Flexibility: Remote What you will do - As Sourcing Manager, Strategic Sourcing, you’ll play a pivotal role in driving innovation, efficiency, and value across our global supply base. This is a high-impact position with direct visibility to senior leadership and cross-functional teams. You will lead strategic sourcing and category management initiatives across a defined portfolio of direct materials, driving excellence in service, quality, cost, and supplier performance. You will own a portfolio of primarily sustaining business, ensuring seamless supplier integration and long-term performance. Strategic Sourcing & Category Management: Develop and execute sourcing, category, and commodity strategies across key direct-material categories, including electronics and printed circuit board assemblies (PCBAs), as well as metals and plastics. Align sourcing strategies with global category goals while optimizing supplier performance across service, quality, cost, and supply. Supplier Relationship & Commercial Management: Set strategic direction for key supplier partnerships. Lead supplier negotiations and commercial strategy and serve as the escalation point for supplier issues, including quality concerns, dispute resolution, and commercial implications of product field actions. Supplier Development & Performance: Drive continuous improvement in supplier capabilities and performance to meet both short-term and long-term business needs. Cross-Functional Leadership: Build strong partnerships with Engineering and other cross-functional stakeholders to align sourcing, product, supplier, and business strategies. Lead global sourcing projects and strategic initiatives beyond the sourcing function, including program management efforts. The Engineering partnership is particularly important for this position based on the intake

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. We're hiring a Principal Technical Recruiter to own hiring across Engineering, Product, and UX Design. You'll be a senior individual contributor and a strategic partner to our leadership team. You'll run full-cycle searches from intake to offer, and you'll also build the sourcing strategies, interview processes, and hiring playbooks that help us scale. You'll be especially important in competing for AI and machine learning talent. What You'll Do Run full-cycle recruiting for a broad range of roles across engineering (backend, frontend, infrastructure, security, data, mobile), product management, and product/UX design Partner with hiring managers and executives to define role requirements, calibrate on what

Position Summary Join K Health as a pioneering clinical leader and play a key role in transforming healthcare delivery. At the forefront of innovation, our AI-powered tools are redefining standards for high-quality, efficient care. In collaboration with leading hospital systems across the country, we are expanding access to healthcare through state-of-the-art Virtual Comprehensive Care Clinics. K Health is seeking an innovative, technology-forward Medical Director to serve as a senior member of the Medical Leadership Team and help lead the next generation of AI-enabled healthcare delivery. Reporting directly to the Chief Medical Officer, this executive physician leader will oversee clinical operations for a 24/7 virtual care platform that provides integrated primary care, behavioral health, and acute care services through text and video-based interactions. Join us in shaping the future of healthcare and making a meaningful impact on the lives of patients nationwide. Responsibilities and Essential Duties Become an expert in our AI based care delivery model, which uses data driven models to provide quality care efficiently Develop a comprehensive understanding of our clinical practice within our consumer and partnership clinics Owner of clinical policy and regulatory oversight within Virtual Clinic Collaborate with Practice Manager to assess opportunities for continued operational improvement Participate in the customization, development, design, standardization, implementation, and review of medical operations, protocols, and data to ensure operational accuracy and efficiency Lead a partnership clinic, from development to launch, be accountable for the oversight and management of clinic operations and practicing clinicians Provide clinical expertise to both internal teams (operations, product, medical, regulatory, non-clinical, marketing, and data science) and external teams to ensure that clinical needs and business strategies are met Share regular updates and

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: The Director of Finance Systems Engineering is a technology and engineering leader responsible for delivering and evolving systems that enable critical Finance capabilities. Reporting to a Senior Director in IT, this role will lead teams responsible for enterprise planning and forecasting platforms, custom-built Finance solutions, and SaaS applications that complement the core SAP ERP ecosystem. The Director will lead a multidisciplinary team that includes planning model builders, systems analysts/product owners/TPMs, and software engineering professionals. This leader will partner closely with Finance to translate business priorities and transformation objectives into scalable technology solutions that simplify processes, improve decision making, and enable greater use of data, automation, AI, and machine learning. A key responsibility of the role is strengthening the team’s ability to connect Finance domain expertise with specialized data and machine learning capabilities, enabling Finance to translate its AI and ML objectives into scalable solutions. The successful candidate will combine strong engineering and people leadership with Finance domain knowledge and experience across enterprise planning platforms, custom software development, SaaS sol

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Project Management Senior role will be part of the Architecture and Engineering team within the Multifamily Technology and Operational Risk Division. The position will be primarily is responsible to lead Risk Governance initiatives for our Architecture and Engineering teams. This role is responsible for developing, implementing, and monitoring risk management strategies, ensuring compliance with industry standards, and supporting the successful delivery of multifamily projects. The ideal candidate will possess deep expertise in risk management, project leadership, and stakeholder engagement within architectural and engineering environments. Our Impact: The Multi Family Architecture and Engineering team is responsible for: Partnering with different product delivery areas, drive innovation and deliver high-quality Multifamily developments that shape communities . Through robust risk governance, we safeguard our projects, ensure regulatory compliance, and maintain the highest standards of safety and quality. Your Impact: In this role, you will play a key part in planning and delivering projects that contribute to the success of our mission and goals. You will be responsible for driving Multifamily risk governance activities across Architecture and Engineering teams, ensuring all scoped work is delivered and internal controls are adhered to throughout the process, including: <li style="color:#434

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We are seeking an experienced Solution Architect to lead the design, implementation, and deployment of cloud-native, AI-powered healthcare solutions. This role requires a hands-on technology leader who can work across Product, Architecture, Engineering, Data, and Business teams to transform ideas into scalable, production-ready solutions. The ideal candidate will possess a strong combination of AI expertise, cloud architecture experience, healthcare industry knowledge, and business acumen. They must be passionate about emerging technologies, market trends, and innovation while maintaining a pragmatic focus on delivering achievable business outcomes. This individual will play a critical role in guiding product strategy, defining solution architecture, oversee implementation, and ensuring successful deployment of AI-enabled products and platforms. Accountabilities include: Identify, Define, and execute end-to-end AI enabled strategic solutions aligned with project objectives. Lead and supervise architectural initiatives within assigned projects or areas. Develop architectural designs and solutions, ensuring adherence to standards and best practices Mentor and guide junior and senior architects in project-related tasks and skill development. Collaborate with cross-functional teams to deliver effective architectural solutions. Collaboration and

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview The VP, Engagement Strategy turns brand strategy into connected omnichannel engagement. This senior leader defines how audience insight, behavioral science, content, media, CRM, field engagement, technology, and measurement work together across the customer journey. The VP leads clients and integrated teams from insight through activation and optimization, while helping grow BGBx's Engagement Strategy capability. Key Responsibilities Engagement & Omnichannel Strategy Lead audience-centered, behaviorally informed omnichannel strategies across HCP, patient, caregiver, payer, and other stakeholder audiences Translate brand and business strategy into connected journeys, engagement architectures, channel roles, sequencing, triggers, and activation roadmaps Define how content, media, CRM, field, social, experiential, and digital interactions work together to move audiences toward desired behaviors Make clear strategic choices and tradeoffs that focus investment on the moments and interactions most likel

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview The VP, Engagement Strategy turns brand strategy into connected omnichannel engagement. This senior leader defines how audience insight, behavioral science, content, media, CRM, field engagement, technology, and measurement work together across the customer journey. The VP leads clients and integrated teams from insight through activation and optimization, while helping grow BGBx's Engagement Strategy capability. Key Responsibilities Engagement & Omnichannel Strategy Lead audience-centered, behaviorally informed omnichannel strategies across HCP, patient, caregiver, payer, and other stakeholder audiences Translate brand and business strategy into connected journeys, engagement architectures, channel roles, sequencing, triggers, and activation roadmaps Define how content, media, CRM, field, social, experiential, and digital interactions work together to move audiences toward desired behaviors Make clear strategic choices and tradeoffs that focus investment on the moments and interactions most likel

At Experient, we partner with organizations to solve complex business challenges through innovative technology and strategic consulting solutions. Our team is committed to delivering exceptional client experiences, fostering meaningful relationships and helping organizations navigate transformation in an evolving digital landscape. We value collaboration, curiosity and a results-driven mindset that empowers both our clients and our people to succeed. We are seeking an experienced UX Design Consultant to join our team. In this role, you will partner directly with clients to uncover user and business needs, and translate them into intuitive, evidence-based digital experiences across web and mobile platforms. The ideal candidate combines strong research and strategic-thinking skills with hands-on interaction design ability, is comfortable facilitating workshops and presenting to senior stakeholders and stays current with modern design tools, AI-assisted workflows and accessibility standards. Location: Atlanta, GA; Hybrid work environment. What You’ll Do Plan and conduct user research (interviews, surveys, contextual inquiry, usability testing) and synthesize findings into clear, actionable insights Facilitate design thinking workshops, journey mapping sessions and stakeholder alignment activities with client teams Translate research into sitemaps, user flows, service blueprints, journey maps, wireframes and high-fidelity prototypes Design and iterate on interaction patterns and visual solutions using tools such as Figma, FigJam and AI-assisted design and prototyping tools Partner with product managers, engineers and content strategists to define product functionality and ensure feasible, cohesive experiences Apply and advocate for accessibility standards (WCAG 2.2) and inclusive design practices throughout the design process Conduct usability and A/B testing on key interface elements (CTAs, navigation, forms, landing pages, and banners) and iterate based on findings Co

SLSQ128R12 At Databricks, we’re on a mission to help organisations use data and AI to solve the world’s toughest problems — and few opportunities are more rewarding than driving positive change across the Federal Sector. We’re looking for a passionate and results-driven Enterprise Account Executive to help our government partners harness the full power of the Databricks platform. This is a pioneering sales role within our Public Sector Sales team, reporting directly to the Federal Sales Director. You’ll work at the forefront of digital transformation in the Federal space, helping agencies reimagine how they deliver outcomes and play a pivotal role in shaping Databricks’ presence across the country. As a successful candidate, you are a creative, energetic self-starter who understands the sales process. You know how to sell innovation and change through customer vision expansion and can drive deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always hunting for new opportunities, you will be asked to close net new accounts while maintaining existing accounts. Along with the chance to close an exciting deal, we also offer accelerators above 100% quota accomplishment. The Impact You Will Have: Driving Consumption: Help customers derive value from the platform by identifying key use cases and increasing usage. Champion real-world change: Lead initiatives that make measurable impact — from accelerating innovation to supporting sustainability and economic development. Shape Databricks’ Public Sector footprint: Identify, structure, and close strategic opportunities that align our capabilities with Australia’s digital priorities. Inspire through connection: Build trusted relationships with senior decision-makers, tell compelling stories about our impact, and influence at the highest levels. Execute with excellence: Manage the end-to-end sales cycle — from p

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Design/Senior Design Engineer – Auto Place & Route / Digital Implementation (NVE Engineering) Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Department Introduction The Non-Volatile NAND Design Engineering group is responsible for the design and optimization of analog, digital, and mixed-signal circuits enabling advanced NAND Flash memory products. Close collaboration with multi-functional teams ensures scalable, manufacturable, and reliable solutions across technology nodes. Position Overview As a Digital Implementation / Auto Place & Route Engineer in the NVEG organization at Micron Semiconductor Italia, you will drive the physical implementation of advanced NAND Flash digital designs from synthesized netlist through tape-out. In this role, you will own block- and subsystem-level implementation, including floorplanning, power planning, placement, clock tree synthesis, routing, optimization, and physical sign-off. You will partner with RTL, verification, DFT, analog, custom layout, CAD, and product teams to achieve performance, power, area, reliability, and schedule targets. Responsibilities Responsibilities include, but are not limited to: • Own end-to-end RTL-to-GDSII physical implementation for complex digital blocks and subsystems using automated

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, y

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. In this role, you will lead Plaid’s relationships with a focused group of leading mortgage lenders, servicers, and ecosystem partners, bringing the full breadth of Plaid’s offerings to the way they originate, verify, and underwrite loans. You will drive new business and expansion by running a disciplined, consultative sales process, uncovering high-value use cases, and building credibility with senior decision-makers, partnering with Product, Account Management, and other Go-To-Market colleagues to show customers measurable results. This role is ideal for a self-motivated seller who takes initiative, plans several moves ahead, and brings a collaborative, customer-first mindset to fellow sellers and cross-functional partners. Responsibilities: Own a named book of approximately 50 enterprise mortgage accounts, spanning national non-bank originators and servicers, top-tier and regional banks, credit unions, builder-affiliated lenders, and digital and home equity lenders Serve as the core Plaid representative for your accounts, selling the full Plaid product portfolio across the mortgage vertical Own the full sales cycle, from prospecting through close, for enterprise mortgage account

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Lead Client Partner at Pinterest, you will lead strategic partnerships with some of Pinterest Canada’s largest and most complex Financial Services clients across banking and insurance. Partnering closely with a Client Account Manager, you will build trusted relationships across agencies and direct client organizations, from practitioners to senior executives, and develop strategies that drive revenue growth, quality pipeline, product adoption, and measurable business impact. You will serve as a strategic advisor to clients navigating complex business priorities, evolving media strategies, and multiple measurement sources of truth. You will move quickly to understand each account, identify opportunities for growth, mobilize internal partners, and connect Pinterest’s full-funnel solutions to client outcomes. What you’ll do Lead multi-quarter