Senior Product Support Specialist Jobs

Senior Backend Engineer – Java Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer ( Java ) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java , Spring Boot , and AWS . Working on high-impact platforms for Tier 1 financial institutions, you’ll help shape backend architecture, champion engineering best practices, and contribute to the evolution of modern banking technology. You'll also embrace AI-enabled ways of working, using approved AI and automation tools where appropriate to improve engineering productivity, accelerate delivery, and enhance software quality while applying sound engineering judgement and responsible AI practices. What You’ll Do Design and build cloud-native, microservices -based applications using Java (11+) and Spring Boot . Deliver enterprise-ready solutions on AWS , applying modern engineering practices and AI-enabled development approaches where appropriate to improve delivery efficiency and code quality. Build, maintain, and optimise CI/CD pipelines to support secure, scalable, and reliable software deployments. Develop comprehensive automated tests and promote quality-driven engineering practices across the software development lifecycle. Collaborate with agile teams to solve complex technical challenges, contribute to architecture decisions, and encourage the responsible use of approved AI tools and automation to enhance collaboration and delivery. What We’re Looking For Strong expertise in Java (11, 17, 21+) and Spring Boot , with experience building enterprise-grade backend applications. Deep knowledge of public cloud platforms, preferably AWS , alongside cloud-native, microservices , and event-driven architectures. Proven experience with CI/CD pipelines, SQL and NoS

Senior Backend Engineer – Java Location: Edinburgh (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and manage robust CI/CD pipelines and ensure secure, scalable deployments Write comprehensive tests and implement quality-driven development across the stack Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement What We’re Looking For Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency Deep knowledge of public cloud environments, preferably AWS Experience designing cloud-native, microservices, and event-driven architectures Strong grasp of CI/CD pipelines, SQL/NoSQL databases, Kafka, and Java Streaming Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices Bonus Points For Experience using GitLab for CI/CD pipelines and Cucumber for BDD test automation AWS Certified Solutions Architect (Associate or Professional) Knowledge of CQRS patterns and performance testing strategies Passion for exploring emerging cloud technologies and frameworks Experience delivering customer-facing or business-critical

Senior Backend Engineer – Java Location: Glasgow (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and manage robust CI/CD pipelines and ensure secure, scalable deployments Write comprehensive tests and implement quality-driven development across the stack Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement What We’re Looking For Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency Deep knowledge of public cloud environments, preferably AWS Experience designing cloud-native, microservices, and event-driven architectures Strong grasp of CI/CD pipelines, SQL/NoSQL databases, Kafka, and Java Streaming Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices Bonus Points For Experience using GitLab for CI/CD pipelines and Cucumber for BDD test automation AWS Certified Solutions Architect (Associate or Professional) Knowledge of CQRS patterns and performance testing strategies Passion for exploring emerging cloud technologies and frameworks Experience delivering customer-facing or business-critical a

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery teams, you will bring a strategic consulting perspective to business analysis, solution design, and transformation planning. A strong background in Cards platforms is essential, while experience with VisionPLUS (Visiona) or similar enterprise card processing solutions will be considered a distinct advantage. What You'll Do Partner with clients to shape and deliver business analysis for strategic Cards transformation programmes, ensuring business objectives are aligned with practical implementation approaches. Analyse business capabilities, operating models, and processes to identify opportunities for optimisation and support the successful adoption of modern Cards solutions. Facilitate workshops and stakeholder discussions to define business requirements, resolve complex challenges, and build alignment across business and technology teams. Assess the impact of business and technology change, identifying key risks, dependencies, and organisational considerations to support informed decision-making throughout th

Senior Data Engineer – AWS Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Engineer future-ready data platforms that power financial transformation. The Role We’re looking for a Senior Data Engineer with AWS to join our growing team of engineering experts driving next -generation transformation for Tier 1 financial services clients. You’ll play a pivotal role in designing, building, and deploying cloud-based data pipelines. Working across greenfield projects and enterprise-scale platforms, your work will directly impact how data is ingested, transformed, and served at scale across the financial services industry. You'll also embrace AI-enabled ways of working, using approved AI and automation tools where appropriate to improve engineering productivity, accelerate delivery, and enhance solution quality while applying sound engineering judgement and responsible AI practices. What You’ll Do Design and build end-to-end data pipelines leveraging AWS -native services and modern data architectures. Collaborate with clients to gather requirements, define technical solutions, and deliver production-grade systems that meet business needs. Apply AWS Well-Architected Principles, CI/CD practices, and AI-enabled engineering approaches to deliver scalable, secure, resilient, and high-quality solutions. Develop robust, tested, and fault-tolerant data engineering solutions while promoting engineering best practices and data governance. Mentor junior engineers, contribute to knowledge sharing, and encourage the responsible use of approved AI tools and automation to improve collaboration and delivery. What We’re Looking For Strong proficiency in Python , Scala , or Java with hands-on experience in Big Data technologies including Spark , Hadoop , or similar distributed processing frameworks. Practical experience building real-time event streaming pipelines using technologies such as Kafka , Spark Streaming, or Amazon Kinesis within AWS en

Senior AI Engineer Location: London (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Empower the next frontier of AI with Capco. Shape, build, and deliver future-ready generative systems. The Role We’re looking for a Senior AI Engineer (Senior/Principal Consultant) to join our Technology Delivery team. In this role, you’ll combine deep expertise in AI/ML engineering and software development to design, build, and deploy advanced generative AI and agentic systems for leading financial services clients. You’ll work hands-on across the full AI engineering lifecycle, from architecting intelligent multi-agent systems to deploying scalable production-grade AI applications within enterprise environments. As a senior consultant, you’ll also collaborate closely with multidisciplinary teams and client stakeholders to drive innovation, accelerate adoption, and deliver measurable business impact. What You’ll Do Architect and develop autonomous AI systems leveraging multi-modal large language models across text, image, audio, and video Design and implement agentic workflows using prompt engineering, Retrieval-Augmented Generation (RAG), APIs, and enterprise data integrations Fine-tune, optimize, and deploy large language and multi-modal models with a focus on scalability, reliability, and low-latency performance Build scalable MLOps pipelines and cloud-native AI applications to support secure, production-grade deployments Collaborate with clients and cross-functional teams to shape AI engineering strategy and accelerate GenAI adoption across complex environments What We’re Looking For Bachelor’s degree or higher in Computer Science, Artificial Intelligence, Engineering, or a related STEM discipline Proven hands-on experience deploying LLMs and multi-modal AI models within enterprise or large-scale production environments Strong software engineering expertise in Python, including backend development, API design, and distributed systems Solid understan

CAPCO POLAND * We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Turn complex AI use cases into structured, evidence-based decisions for banking transformation. The Role As a Senior AI Consultant within our AI Delivery Team, you will support the delivery of a strategic banking innovation programme, working across multiple AI use cases from initial assessment through to clear recommendations and decision-ready documentation. You will run parallel use-case analysis workstreams, facilitate workshops, gather evidence and document business processes and requirements. You will apply a structured assessment methodology to score use cases and develop comprehensive dossiers that bring together business value, feasibility, risk, controls and implementation considerations. Working at the intersection of banking, technology and responsible AI, you will assess regulatory and control requirements and use approved AI-enabled tools and workflows where appropriate to improve the speed, consistency and quality of analysis, while maintaining human judgement, review and clear audit trails. What You’ll Do Run multiple AI use-case analysis workstreams in parallel, coordinating inputs, evidence, dependencies and outputs to maintain momentum and quality. Facilitate structured workshops with business, technology, risk and control stakeholders to understand processes, pain points, requirements and opportunities for AI-enabled transformation. Gather and document evidence, current-state processes and functional and non-functional requirements, using approved AI-enabled workflows where appropriate to accelerate analysis while ensuring outputs are reviewed and validated. Apply th

CAPCO POLAND * We are looking for Poland based candidate. * This role is hybrid and may require working from the office in Warsaw. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. THE ROLE As a Senior Business Analyst within our Business Consulting practice, you will partner with clients and internal Go-to-Market (GTM) teams to identify business improvement opportunities and shape transformation initiatives. You will lead business workshops, analyse current-state processes, identify gaps, define future-state solutions, and develop delivery roadmaps that create measurable business value. This is a client-facing role requiring strong facilitation, stakeholder management, business process analysis, and requirements management skills. You will work independently while collaborating closely with consulting, technology, and delivery teams. WHAT YOU'LL DO Lead business workshops with stakeholders to understand business objectives, current processes, and improvement opportunities. Analyse existing business processes, identify gaps, and recommend practical solutions aligned to business goals. Gather, document, and manage business requirements using clear, structured documentation and appropriate analysis techniques. Develop business cases, process maps, user stories, and delivery roadmaps that support successful implementation. Present findings, recommendations, and solution options confidently to business stakeholders and project teams. WHAT WE'RE LOOKING FOR Proven experience as a Business Analyst, preferably within consulting or large-scale transformation programmes. Strong business process analysis, process mapping, and requirements elicitation skills. Excellent workshop facilitation,

Standort: Frankfurt, Düsseldorf, Berlin, München (Hybrid) | Practice Area : Banking & Payments | Anstellungsart: Unbefristet Begleite führende Finanzinstitute bei der Transformation moderner Zahlungsverkehrslandschaften. Die Rolle Capco sucht engagierte (Senior) Consultants mit Leidenschaft für Payments Transformation und digitale Innovationen im Zahlungsverkehr. In dieser Rolle unterstützt Du unsere Kunden bei anspruchsvollen Transformationsprojekten entlang der gesamten Wertschöpfungskette moderner Payment-Lösungen – von der Business Analyse und Fachkonzeption über Testing bis hin zur Implementierungsbegleitung. Du arbeitest an der Schnittstelle zwischen Fachbereich und Technologie und erhältst Einblicke in moderne Payment-Architekturen, regulatorische Anforderungen und innovative Zahlungsverkehrslösungen innerhalb eines dynamischen und internationalen Umfelds. Dabei nutzt Du geeignete, freigegebene AI-Tools und AI-gestützte Workflows, um Analysen, Qualität und Produktivität zu unterstützen – stets mit menschlicher Beurteilung und unter Berücksichtigung geltender Responsible-AI-Leitplanken. Deine Aufgaben Du begleitest anspruchsvolle Beratungsprojekte im Zahlungsverkehr – von der Business Analyse und Fachkonzeption bis hin zu Testing und Implementierungsbegleitung. Du arbeitest an Transformationsprojekten rund um moderne Zahlungsverkehrsarchitekturen, regulatorische Anforderungen und innovative Payment-Lösungen. Du arbeitest mit Kunden und Projektteams sowohl in klassischen Wasserfallprojekten als auch in agilen Delivery-Umfeldern zusammen und setzt freigegebene AI-Tools, Automatisierung und AI-gestützte Workflows dort ein, wo sie Geschwindigkeit, Qualität oder Erkenntnisgewinn verbessern können. Du übernimmst Verantwortung für eigene Themenbereiche bis hin zur Steuerung von Teilprojekten und kleineren Projektteams und stellst beim Einsatz von AI durch Review, menschliche Beurteilung und definierte Eskalationswege eine verantwortungsvolle Nutzung sicher. Du ge

Als globale Unternehmensberatung mit Fokus auf die Finanzdienstleistungsbranche kombinieren wir bei Capco innovatives Denken mit einzigartigem Know-How. So divers wie unsere Mitarbeiter*, sind auch unsere Lösungen, die wir unseren Kunden anbieten. Bringe Dich ein und setze Deine Ideen bei Capco in die Tat um als… (Senior) GenAI Engineer In Frankfurt am Main, Düsseldorf oder Berlin Deine Capco Benefits Du bist uns wichtig! Daher bekommst Du einen persönlichen Coach an Deine Seite gestellt, der Dich individuell fördert und unterstützt. Zudem bieten wir Dir ein umfangreiches Trainingsangebot sowie anerkannte Zertifizierungen. Mit unserer Start-Up-Mentalität und unseren flachen Hierarchien, stehen Dir alle Möglichkeiten offen. Nach Feierabend hast Du bei Teamevents oder gemeinsamen Aktivitäten die Chance, Dein Netzwerk zu erweitern und Deine Hobbies mit Kollegen* zu teilen. Capco Benefits Card mit monatlicher Gutschrift Bike Leasing Programm und geförderte Gesundheitschecks Attraktives Mitarbeiterempfehlungsprogramm Flexible Arbeitsmodelle Unser Office Management in der City in FFM, direkt am Opernplatz, hält immer Erfrischungen und Überraschungen bereit Deine Capco Aufgaben Du entwirfst und implementierst skalierbare, einsatzbereite Python-Anwendungen. Dein Schwerpunkt liegt dabei auf GenAI, insbesondere auf großen Sprachmodellen (LLMs) und der Vektorsuche, um die Datenverarbeitung und Dokumentensuche zu optimieren Du setzt neuartige Techniken zur Dokumentenaufteilung und Einbettung ein, um optimale Suchleistungen und eine hohe Relevanz sicherzustellen Die Entwicklung intuitiver Benutzeroberflächen erfolgt idealerweise mit Angular oder React, um eine nahtlose Integration in die Anwendungen zu gewährleisten Du integrierst GenAI-Technologien in Anwendungen und sondierst kontinuierlich neue Technologien und Methoden, um die Ergebnisse von Projekten zu verbessern In enger Zusammenarbeit mit Stakeholdern stellst du sicher, dass die Best Practices bei allen Aktivitäten

Senior Data Scientist Location: London (Hybrid) | Practice Area: Data & Analytics | Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We are looking for a Senior Data Scientist to join Capco’s growing UK Data Practice. You will play a leading role in designing and implementing cutting-edge data science solutions across financial services. This is an opportunity to build intelligent systems that drive commercial and customer outcomes while mentoring others and collaborating in a dynamic, multi-disciplinary environment. You'll also embrace AI-enabled ways of working, using approved AI tools where appropriate to enhance delivery while applying sound professional judgement. What You’ll Do Lead the end-to-end delivery of data science solutions including PoCs, MVPs and production deployments. Develop and prototype ML models to solve complex business challenges using modern techniques and tooling. Collaborate closely with engineers, domain experts, and business teams to translate requirements into deliverables, using approved AI tools where appropriate to improve efficiency and accelerate insight. Guide and coach data science pods, supporting skill development and solution design. Act as a subject matter expert on ML architecture, model calibration, and productionisation, promoting responsible AI practices and scalable model governance where applicable. What We’re Looking For Hands-on experience building and deploying data science solutions in Python and related ML libraries. Strong background in applied machine learning, model development, and data engineering, with an appreciation of responsible AI principles. Experience with cloud environments (Azure, AWS, GCP) and tools such as Spark, Hive, and Redshift. Demonstrated ability to lead cross-functional teams and mentor junior practitioners. Ability to communicate complex technical concepts clearly to non-technical audiences and apply AI-enabled approaches to deliver practi

Standorte: Frankfurt | Berlin | München (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Art: Festanstellung Du möchtest die regulatorische Transformation führender Finanzinstitute aktiv mitgestalten? Dann werde Teil unseres Teams und bringe Deine Expertise im transaktionsbasierten Meldewesen in anspruchsvolle Beratungs- und Transformationsprojekte ein. Gemeinsam entwickeln wir nachhaltige Lösungen für die regulatorischen Herausforderungen von heute und morgen Die Rolle Als (Senior) Consultant* - Meldewesen / Regulatory Reporting berätst Du unsere Kunden bei der Analyse, Konzeption und Optimierung regulatorischer Meldeprozesse. Du übernimmst eine zentrale Rolle bei der Umsetzung regulatorischer Anforderungen und arbeitest eng mit Fachbereichen, Operations, IT sowie dem Management zusammen. Deine Aufgaben Beratung unserer Kunden bei der Analyse, Konzeption und Optimierung transaktionsbasierter regulatorischer Meldeprozesse (EMIR REFIT, MiFIR/MiFID II und SFTR) Fachliche Bewertung regulatorischer Änderungen und Ableitung nachhaltiger Umsetzungsmaßnahmen für Prozesse, Datenhaushalte und Systemlandschaften Erstellung und Abstimmung von Fachkonzepten, Anforderungen sowie Zielprozessen in enger Zusammenarbeit mit Fachbereichen, Operations und IT Unterstützung bei Transformations-, Implementierungs- und Optimierungsprojekten sowie Begleitung der Einführung und Weiterentwicklung von Meldewesenlösungen Sicherstellung hoher Datenqualität durch Definition und Weiterentwicklung von Governance-, Kontroll- und Validierungsprozessen Dein Profil Mehrjährige Berufserfahrung im transaktionsbasierten regulatorischen Meldewesen im Banken- oder Kapitalmarktumfeld mit fundierten Kenntnissen in EMIR REFIT, MiFIR/MiFID II und SFTR Tiefes Verständnis des End-to-End-Meldeprozesses einschließlich Datenerfassung, Anreicherung, Validierung, Meldung, Fehlerbearbeitung und Abstimmung Praktische Erfahrung mit Nasdaq AxiomSL sowie Regnology Abacus Tra

Senior Data Modelling Consultant Location: London (Hybrid) | Practice Area : Data & Analytics | Type: Permanent Transform data structure. Model business value. Build data-driven futures. The Role Capco is hiring a Senior Data Modelling Consultant to help shape and implement enterprise-grade data models for top-tier financial services clients. In this role, you'll use your analytical mindset and modelling expertise to drive business understanding, support large-scale data migrations, and deliver best-practice modelling solutions aligned to industry standards. What You’ll Do Conduct business analysis to define data requirements and support metadata management Design and deliver conceptual, logical, and physical data models for complex data programmes Identify data entities and relationships and map source-to-target transformations Support data governance activities including standards enforcement and review forums Use modelling tools (e.g. Sparx, Erwin, Power Designer) to develop, curate and refine models) What We’re Looking For Proven experience in financial services data modelling within data migration or architecture programmes Strong grasp of data modelling layers and standards (conceptual, logical, physical) Familiarity with financial reference models such as fpML, FIX, or FIBO Skilled in data model documentation, stakeholder engagement, and metadata practices Understanding of RDBMS, UML, JSON/XML schemas, and project lifecycles (Agile preferred) Bonus Points For Hands-on experience with data modelling tools such as Erwin, Sparx, Visual Paradigm Experience working with ontologies and knowledge of RDF/OWL/TTL Exposure to Python or SQL scripting in support of data model design Knowledge of data governance and enterprise metadata integration strategies Background in working on regulatory or compliance-related data transformation initiatives Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, fl

Avec une stratégie de croissance, le groupe Capco renforce le développement de son pôle FRC (Finance, Risques & Conformité) et tout particulièrement son offre Risque, et recherche pour son bureau parisien des Senior consultant(e)s pour accompagner ses clients sur leurs enjeux de transformation réglementaire et organisationnelle liés au risque de crédit. Votre rôle : Vous participez, pour nos clients du secteur financier, à des missions variées qui couvrent plusieurs thématiques : Accompagnement dans la gestion de projets de mise en conformité réglementaire : analyse des textes réglementaires, gap analysis méthodologique/système/data/gouvernance/processus, préconisations et mise en œuvre, documentation et accompagnement du changement Participation à des missions d’inspections et des exercices de supervision (QIS, Benchmarking, Stress Testing, TRIM, mission d’homologation) : cadrage, coordination, documentation, traitement des recommandations Mise en place et optimisation de dispositif d’encadrement et de suivi des risques de crédit Refonte des processus d’octroi ou revue de dossier, de surveillance et de reporting des risques Au sein de Capco : Participer à l’animation de la communauté Risques (veille réglementaire, supports de communication, Points of view, évènements clients, etc.), Le profil recherché : Une bonne expertise de l’environnement des banques ainsi que des sujets de transformation de la fonction Finance et Risque au sein d’institutions financières ou bancaires. Connaissance de la règlementation : IRRBB, NDOD, ALM, IFRS9, etc. Target Operating Model Mise en place de reporting règlementaire (Corep, Finrep et Pilier 3) Revue de modèle en Liquidité et Solvabilité Un excellent relationnel et un bon esprit d’équipe, vous avez envie d’accompagner activement la croissance d’un cabinet dynamique qui mise sur le management de proximité et vous êtes reconnu pour votre flexibilité et votre créativité. Une bonne app

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead complex core banking transformations that shape the future of financial services. The Role As a Senior Delivery Lead Manager at Capco, you will take a leading role in the successful delivery of complex modern core banking transformation programs for our financial services clients. You will combine deep delivery expertise with a strong understanding of modern core banking platforms and transformation. You will work closely with senior client stakeholders, technology teams, vendors and Capco colleagues to establish effective delivery structures, manage dependencies and risks, and drive programs from mobilization through implementation. You will bring the credibility to operate effectively with senior stakeholders while remaining close enough to delivery to identify challenges, unblock teams and maintain momentum across complex transformation environments. What You’ll Do Lead end-to-end delivery of large-scale modern core banking implementation and transformation programs, from mobilization and planning through implementation and transition. Establish effective program governance, delivery plans, milestones, dependencies and controls, providing clear visibility of progress, risks and key decisions. Coordinate multidisciplinary teams across business, technology, architecture, data, testing, migration, operations and third-party vendors to maintain alignment throughout delivery. Build trusted relationships with senior client stakeholders, providing clear communication, constructive challenges and practical recommendations to resolve complex delivery issues. Support t