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Senior Product Support Specialist Jobs

10,000 active opportunities · Updated for October 2026

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Explore current senior product support specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

V
Vanta
📍 Toronto• Full-time• Remote
18 days ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Customer Trust team owns the products that help organizations put security assessments on autopilot, and this Engineering Management role leads the squad building it. With 11 engineers across the Trust Center and Questionnaire product, you'll drive two of Vanta's most strategically important roadmaps: fully automating inbound customer assessments make it easy for our customers to project trust transparently to their customers This is an execution-first role in one of Vanta's highest-visibility product areas. The roadmap is defined, product-market fit is proven, and the opportunity is in leading these squads to deliver with urgency and precision, at the intersection of agentic AI innovation and enterprise expansion. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Engineering Manager at Vanta: Lead two squads to deliver consistently and sustainably against a clear product roadmap Set a high-accountability, high-ownership delivery culture — weekly goal tracking, tech spec reviews, and proactive project visibility Partner closely with product and design to shape roadmap priorities, make tradeoff decisions, and ensure engineering is a strong voice in what gets built and why Engage meaningfully in technical decisions — read specs, participate in architecture discussions, and guide your team toward sound engineering choices without needing to write all the code yourself Attract, grow, and retain strong engineers; manage and uplevel senior ICs and foster an environment where your team does their best work Work cross-functionally with GTM, the AI Platform team, and other partners

REMOTEai
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V
Vanta
📍 United States• Full-time• Remote• $224K – $263K/yr
18 days ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Customer Trust team owns the products that help organizations put security assessments on autopilot, and this Engineering Management role leads the squad building it. With 11 engineers across the Trust Center and Questionnaire product, you'll drive two of Vanta's most strategically important roadmaps: fully automating inbound customer assessments make it easy for our customers to project trust transparently to their customers This is an execution-first role in one of Vanta's highest-visibility product areas. The roadmap is defined, product-market fit is proven, and the opportunity is in leading these squads to deliver with urgency and precision, at the intersection of agentic AI innovation and enterprise expansion. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Engineering Manager at Vanta: Lead two squads to deliver consistently and sustainably against a clear product roadmap Set a high-accountability, high-ownership delivery culture — weekly goal tracking, tech spec reviews, and proactive project visibility Partner closely with product and design to shape roadmap priorities, make tradeoff decisions, and ensure engineering is a strong voice in what gets built and why Engage meaningfully in technical decisions — read specs, participate in architecture discussions, and guide your team toward sound engineering choices without needing to write all the code yourself Attract, grow, and retain strong engineers; manage and uplevel senior ICs and foster an environment where your team does their best work Work cross-functionally with GTM, the AI Platform team, and other partners

REMOTEai
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O
OKX
📍 El Salvador• Remote
19 days ago

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity: We are seeking a Senior Manager Compliance to join our dynamic Compliance Team within our LATAM region. We are a team of risk-minded problem solvers who advise regional business on the company's regulatory obligations and enterprise risk. The successful candidate will have extensive knowledge and experience in KYC/KYB, CDD/EDD, AML/FT and Sanctions' regulations, particularly within the LATAM crypto markets. Key Responsibilities: Serve as the senior compliance authority for the region, with direct accountability for regulatory relationships across all LatAm jurisdictions. Lead engagement with regulators at the regional level, including inspections, inquiries, and strategic regulatory positioning. Lead, develop, and coordinate a team of MLROs and compliance professionals across multiple markets. Partner with senior business, legal, and product leadership across LatAm to embed compliance requirements into strategic decisions, new product launches, and market expansions. Implement and maintain robust compliance policies, procedures, controls, and frameworks across LATAM in alignment with the Global Compliance Standard. Ensure policies and procedures are adapted appropriately for local markets. Identify compliance gaps and recommend remediation

REMOTEfinancerecruitment
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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization behind Lyft's B2B portfolio — a multi-billion-dollar book of business spanning healthcare, business travel, corporate commute, automotive, and transit. This team has real say in what gets built. You will be the analytical partner to our Sales and account teams — someone who can translate findings into a clear narrative for both technical and non-technical audiences. Responsibilities: Build the tools and analytics sales leaders use to grow their accounts — pacing views, account-health signals, territory and segment views that change what a rep or manager does next Field requests from Sales, Product, Finance, Legal, leadership, and external stakeholders, and decide what's worth building, what's worth a sharp piece of analysis, and what's out of scope Build and maintain production data pipelines, and automate recurring workflows, with documentation and validation clear enough that a teammate — or an AI agent — can use them without asking you first Define what the team's core metrics mean and where they live, so every dashboard, report, and tool returns the same answer to the same question Contribute to the internal tools and semantic layer — prompts, context, and guardrails — that let stakeholders query B2B data in natural language and trust what comes back Translate insights into a cohesive narrative and present technical findings to senior leadership and non-technical audiences Experience: Degree (or related work experience) with a focus in analytics, statistics, economics, computer science, or other quantitative fields 3+ years of experience in a data analytics or business intelligence role, ideally supporting a sales

pythonsqlartificial intelligence
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C-
19 days ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Senior FullStack Software Engineer on the CLEAR1 team, you’ll operate at the intersection of modern web platforms, healthcare interoperability standards, and high-assurance identity systems powering frictionless, trusted healthcare experiences nationwide to connect patients, providers, and partners. A brief highlight of our tech stack: Python / React / Typescript / AWS cloud What you’ll do: Design and deliver secure, scalable fullstack solutions that integrate with enterprise EHR systems and national health information exchange frameworks Build and maintain healthcare data integrations leveraging FHIR (RESTful APIs/JSON) and HL7 v2 messaging to enable compliant, real-time data exchange Develop identity resolution and patient matching capabilities using identifiers such as MRNs and NPIs to ensure integrity across disparate clinical systems Partner with Engineering, Security, Product, and Health Information Management teams to implement compliant, audit-ready workflows for regulated healthcare processes Collaborate with external vendors (e.g., Epic Technical Services) to troubleshoot integration issues, manage deployments across TST/PRD environments, and ensure production reliability How you’ll measure success: Successful delivery and stability of FHIR/HL7 integrations across healthcare partners Reduction in data integrity issues related to patient matching and identity resolution High system uptime and successful production deployments across tiered clinical environments Audit readiness and compliance adherence for regulated workflo

typescriptpythonreact
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RH
19 days ago

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At a Glance This is an individual contributor role on our Content Platform team with a focus on enhancing and maintaining our internal content workflow and content distribution systems. This role provides the opportunity to work alongside Staff and Senior engineers, broaden your experience, and grow in your career, all while working in a friendly and supportive environment. Where You'll Be Location: Minneapolis, MN | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 11000 Optum Cir Eden Prairie, MN 55344 What You’ll Do Design, build, and ship features across our content platform, working from requirements through to production. Partner with your Product Manager, Technical Project Manager, and fellow engineers to scope work, estimate effort, and plan sprints. Write clean, well-tested code and participate actively in code review, both giving and receiving feedback. Debug and resolve issues across the stack, supporting production systems as part of the team's on-call rotation. Use AI tools to reduce engineering turnaround time, and optimize your solutions for the best results. Contribute to a healthy team culture: clear communication, constructive code review, and shared ownership of quality. What We’re Looking For Required: Bachelor's degree in computer science, software engineering, a related field; or equivalent experience. 2+ years experience in software development, with a focus on large-scale applications. Proficien

javascripttypescriptpython
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RH
19 days ago

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At a Glance This is an individual contributor role on our Content Platform team with a focus on enhancing and maintaining our internal content workflow and content distribution systems. This role provides the opportunity to work alongside Staff and Senior engineers, broaden your experience, and grow in your career, all while working in a friendly and supportive environment. Where You'll Be Location: Denver, CO | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 1801 California St. Denver, CO 80202 What You’ll Do Design, build, and ship features across our content platform, working from requirements through to production. Partner with your Product Manager, Technical Project Manager, and fellow engineers to scope work, estimate effort, and plan sprints. Write clean, well-tested code and participate actively in code review, both giving and receiving feedback. Debug and resolve issues across the stack, supporting production systems as part of the team's on-call rotation. Use AI tools to reduce engineering turnaround time, and optimize your solutions for the best results. Contribute to a healthy team culture: clear communication, constructive code review, and shared ownership of quality. What We’re Looking For Required: Bachelor's degree in computer science, software engineering, a related field; or equivalent experience. 2+ years experience in software development, with a focus on large-scale applications. Proficiency in m

javascripttypescriptpython
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RH
19 days ago

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At a Glance This is an individual contributor role on our Content Platform team with a focus on enhancing and maintaining our internal content workflow and content distribution systems. This role provides the opportunity to work alongside Staff and Senior engineers, broaden your experience, and grow in your career, all while working in a friendly and supportive environment. Where You'll Be Location: Charlotte Metro Area (Fort Mill, SC) | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 1101 Red Ventures Dr Fort Mill, SC 29707 What You’ll Do Design, build, and ship features across our content platform, working from requirements through to production. Partner with your Product Manager, Technical Project Manager, and fellow engineers to scope work, estimate effort, and plan sprints. Write clean, well-tested code and participate actively in code review, both giving and receiving feedback. Debug and resolve issues across the stack, supporting production systems as part of the team's on-call rotation. Use AI tools to reduce engineering turnaround time, and optimize your solutions for the best results. Contribute to a healthy team culture: clear communication, constructive code review, and shared ownership of quality. What We’re Looking For Required: Bachelor's degree in computer science, software engineering, a related field; or equivalent experience. 2+ years experience in software development, with a focus on large-scale

javascripttypescriptpython
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P
Pinterest
📍 San Francisco• Remote• $155.6K – $320.3K/yr
19 days ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a Senior Security Software Engineer to provide technical leadership within Security Operations. You’ll own and evolve foundational platforms that help Pinterest govern cloud infrastructure, identify and remediate vulnerabilities, automate security compliance and integrate security reviews into engineering workflows. You’ll translate complex and sometimes ambiguous security requirements into scalable controls, services and paved paths across AWS, CI/CD and the software-development lifecycle. This role combines hands-on software and infrastructure engineering with architectural ownership, cross-functional influence and responsibility for the reliability and adoption of security-critical capabilities. What you’ll do: Own the architecture and technical direction of critical Security Operations systems, automation and developer-faci

REMOTEawsaiterraform
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E
Everpure
📍 Santa Clara• $205K – $308K/yr
19 days ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As Principal Pricing Strategy Manager, you will serve as the strategic architect of product pricing across Everpure’s portfolio, driving commercial growth, margin optimization, and market expansion. Operating with broad autonomy, you will integrate advanced financial modeling, competitive intelligence, and practical AI application to transform complex data into high-impact pricing frameworks. Collaborating closely with Product Management, Sales, Finance, Monetization, and Executive leadership, you will establish repeatable, data-backed monetization strategies that maximize enterprise revenue and scale pricing operations globally. WHAT YOU'LL DO Architect Strategic Pricing Frameworks : Lead portfolio-wide product pricing strategies, elasticity modeling, and SKU-level margin evaluations to optimize revenue growth and commercial competitiveness. Drive End-to-End Monetization Initiatives : Partner with Product Management, Finance, Operations, and Sales leadership to design, execute, and monitor market-aligned pricing structures and commercial policies. Pioneer AI-Enabled Pricing Operations : Integrate practical AI workflows and automated modeling techniques to accelerate scenario planning, elevate decision-making speed, and build scalable pricing processes. Lead Cross-Functional Governance & Alignment : Establish clear pricing methodology, decision frameworks, and executive materials to align senior stakeholders a

aifinancesupply chain
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D
19 days ago

SLSQ427R461 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Remote - East Coast As a Enterprise Account Executive in the Sports segment at Databricks, you are passionate about selling Data & AI to sports teams and organizations. You know how to compress decision cycles by penetrating accounts fast and demonstrating the value to the customer. You love understanding a product in-depth and are passionate about communicating its value to Customers. You will map to enterprise accounts, and will be responsible for closing new customers and growing consumption. Along with the chance to close exciting deals, we also offer accelerators above 100% quota accomplishment. Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers turn to us to lead the accelerated innovation that their businesses need to gain first mover advantage in today’s ultra-competitive landscape. As we continue our rapid expansion, we are looking for a creative, execution-oriented Enterprise Account Executive to join the Databricks team and maximize the phenomenal market opportunity that exists for Databricks. The impact you will have: You will have a direct influence on the data strategy of the most innovative sports companies today You will communicate account strategy to Databricks Senior Leadership on a regular basis You will allocate Databricks resources to break into new accounts Meet with C-Level Executives to Practitioner level to understand how Databricks can make an impact on business outcomes Exceed activity, pipeline, and revenue targets You will use a creative, fail-fast approach to selling and creating value for customers You will build a plan for success internally at Databricks and externally with your accounts What we look for: Passion for selling a highly technical product in the cloud 4+ years of experience with Open Source Technologies and build vs buy decision-ma

M
meesho
📍 Bengaluru• Full-time
19 days ago

About the team Would you like to be part of creating a unicorn within a unicorn? Solve some of the biggest challenges facing the financial inclusion of Bharat? Well, then here’s your chance! Financial Services (FS) is one of the fastest growing new businesses at Meesho. It's a large 10X opportunity for Meesho to build financial products for Bharat users and serve the unmet needs of millions of our users. And you will be at the center of this journey, building and scaling the business and serving millions of Meesho users. Meesho FS has several lines of products primarily in lending space for users and sellers of Meesho. We aspire to create one of the country’s largest financial services businesses, drawing inspiration from global giants such as Alibaba, Shopee, and Mercado Libre, who have thrived in markets comparable to India and built large financial businesses. About the Role In this role, you will own the growth and governance of Meesho's Bank and NBFC partnerships across lending. Your first priority will be to scale existing partnerships by improving funnel performance, monitoring portfolio and risk, and deepening partner relationships. You will also lead new-partner integrations end to end, establish standard and increasingly automated operating processes, and build a qualified pipeline of new partners aligned with the supply roadmap. The role requires close collaboration with growth, credit risk, collections, product, technology, legal, compliance, finance, and operations teams to deliver timely launches and stable scale-up. What you will do Own and grow existing Bank and NBFC partnerships by managing joint business plans, supply, funnel performance, and conversion, and by driving initiatives that increase disbursals and assets under management. Build deep relationships and strong governance with partner stakeholders across senior and working teams. Maintain regular engagement, understand strategic, policy, risk, and operational develo

financelogisticsrecruitment
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P
20 days ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Role Overview As a Lead Client Partner for Key Accounts in the Greater China Region (GCR), you will develop and grow strategic partnerships with our most valued export advertisers — with a particular focus on Retail and Ecommerce clients. You will serve as a trusted advisor and senior point of contact, working at the intersection of business strategy, media expertise, and platform innovation to help clients achieve their growth ambitions on Pinterest. In this role, you will combine deep commercial acumen, data-driven storytelling, and full-funnel platform expertise to drive sustainable revenue growth and deliver measurable outcomes for clients. You will operate at a senior level — influencing C-suite stakeholders, shaping multi-year account strategies, and acting as a bridge between client needs and Pinterest's internal capabilities across Produ

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. This is a full-time role based in our São Paulo hub. What you’ll do at Figma: Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at a senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd lo

A
Asana
📍 San Francisco• $171K – $190K/yr
20 days ago

The Data Loading Infrastructure ( LunaDb ) team establishes core foundational architecture required to power web, mobile, and external API platforms, helping deliver millions of requests within seconds. We design, maintain, and scale data infrastructure to ensure Asana’s applications remain high-performing, fault-tolerant, and globally consistent. We are seeking a Software Engineer to join our team to help maintain and modernize our data loading tier. In this role, you will work closely with senior engineers to enhance platform reliability, optimize data processing pipelines, and ensure smooth operational throughput across our global infrastructure. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Develop, test, and operate scalable backend microservices, caching layers, and high-throughput data processing platforms. Participate across all phases of the software development lifecycle, including system design, implementation, automated testing, deployment, and ongoing maintenance. Build and optimize relational and non-relational storage interactions, streaming data pipelines, and database query pathways. Partner cross-functionally with product engineering teams to integrate backend infrastructure with new product features and enterprise capabilities. Maintain platform health and operational standards by participating in standard team on-call rotations, debugging production issues, and refining monitoring tools. Write clean, maintainable, well-documented code while actively participating in code reviews and architectural discussions. About you 2+ years of experience working within large,

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