Senior Product Support Specialist Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Manager of Compliance Testing and Assurance on the Compliance Testing and Assurance team, you'll help build and run the independent oversight program that tests whether Coinbase's compliance controls are designed and operating effectively across US and international entities. This team plans and executes testing and monitoring activities enterprise-wide, partnering with Compliance, Legal, Risk, Internal Audit, and business functions to strengthen Coinbase's compliance framework. You'll own the execution of risk-based testing cycles, deliver clear reporting to senior leadership, and drive continuous improvement of CTA methodologies and governance. What you’ll do: Own the end-to-end execution of assigned CTA activities, from planning and fieldwork through reporting and issue remediation, escalating findings as needed. Build and enhance enterprise-wide CTA program methodologies, governance documents, and testing frameworks in partnership with the Head of CTA. Drive the development of the risk-based annual CTA plan in collaboration with Compliance staff across International, Institutional, Product, Tools, and AML/CFT teams. Deliver periodic reporting on CTA plan progress, testing results, root cause analyses, and remediation status to senior compliance leadership. Lead issue tracking and remediation validation, ensuring issue owners implement corrective action

About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. About the team: The legal team facilitates legal risk and compliances centrally and ensures business activities are conducted in conformity with all applicable laws, regulations, internal policies, and procedures. Serve as liaison for local regulators, and legal bodies as well as maintaining relationships with them. Ensure local regulatory permissions for Paytm remain current and appropriate for business needs. About the role: The major responsibilities would include being a part of the legal Contracts team to ensure effective management of legal and contractual matters for One97, Paytm Money and Paytm Payment Services Limited. in addition to identification and mitigation of legal risks for the organization. The person will be a part of the legal team and assist senior legal colleagues in special and upcoming projects under the e-commerce and fintech division of Paytm. Responsibilities: 1. Drafting, reviewing, red-lining, negotiating, and finalizing documents like Banking Alliances, Corporate PSA’s, promotional agreements, Escrow agreements, Marketing agreements, Acquiring agreements, promotions, Banking referrals, Distribution contracts, EDC Contracts., Letters, Proposals, RFPs, etc. from a legal perspective, ensuring minimal/no risk to the organization. 2. Resolve any contractual issues developed while working with clients, partners, service providers, and vendors. 3. Collaborate with other cross functional teams (compliance, product, finance, business teams) for implementation of special projects across all business verticals in a time bound manner. 4. Ability to understand and analyze business requirements/

Principal Architect Location: Washington, DC About the Role We are seeking a Principal Architect to drive the design, development, and deployment of our agentic AI products in a fast-paced, collaborative, extremely high-visibility environment. In this role, you will lead a team of 50+ engineers, providing both strategic and technical guidance. You’ll be responsible for high-impact architectural decisions, cross-company collaboration, and executive level engagements. What You’ll Do Team Leadership: Lead and mentor a high-performing engineering team of 80+, fostering a culture of technical excellence and ownership. Technical Direction: Guide your team through complex challenges involving LLMs, AI agents, and large-scale distributed systems. Executive Stakeholder Engagement: Represent Scale AI in high-stakes negotiations and strategic discussions with senior external partners, demonstrating strong technical competence and credibility. Strategic Planning & Communication: Develop and communicate a compelling vision for Scale AI’s technology applied to your program. Provide regular updates to senior leadership and key stakeholders on progress, risks, and opportunities. Culture & Teamwork: Foster a culture of speed, unity of purpose, resilience, and teamwork. Lead through uncertainty with determination and adaptability. What We’re Looking For 10+ years of software engineering experience, including 5+ years in a technical leadership or staff role. Deep understanding of modern AI/ML technologies, including experience working with LLMs and AI agents. Proficient in one or more modern programming languages (Python, JavaScript/TypeScript) Hands-on experience with Kubernetes and cloud infrastructure (AWS, GCP, or Azure). Strong product and business sense, with a track record of aligning engineering efforts with company goals. Ability to operate effectively in ambiguous, fast-changing environments and guide your team to do the same. Experience in execu

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is moving into its new phase of growth in region after 5 extremely successful years having boots on the ground in Australia. To significantly accelerate our growth, we are looking for an accomplished Enterprise Account Executive . This role will focus on a combination of acquiring new customers and expanding existing accounts within the education sector. You will be based in Sydney or Melbourne and will report to the Sr Regional Director, Enterprise. You Will: Be selling to industry project management experts, therefore it's crucial to be dedicated and fanatical about learning the industry trends and competitor landscape! Be the subject matter expert in the features, benefits and application of Smartsheet’s products and solutions. Have confidence presenting to Senior level executives within Large Enterprise organisations. Qualify inbound leads while running end to end industry verticalised and persona based new business sales outreach campaigns, to companies over 5000 employees Be confident in MEDDICC and have a deep discovery and qualification passion. Drive complex value driven sales motions aligned to prospects strategic goals Be expected to develop your own GTM target account strategy within your assigned territory. Maintain accurate and up-to-date records via SalesForce, run consistent outbound campaigns in Outreach. Exceed quarterly sales targets and work to assigned outbound KPIs Schedule online product demonstrations Develop and maintain structured and comprehensive target account plans Att

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirement

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Anthropic's Application Security team secures the systems that build, serve, and increasingly are Claude. The attack surface is unlike most AppSec work: multi-agent orchestration, sandboxed code execution, agents holding delegated credentials, untrusted tool output crossing trust boundaries — problems with little prior art and no off-the-shelf playbook. The way the team works is also different. We use Claude as our primary tool across every part of the job: it drives our static analysis, drafts and fixes vulnerabilities as pull requests, performs first-line bug bounty triage, and assists threat modeling for design reviews. The human work is the judgment layer — system-level reasoning, deciding what matters, and building the next thing the model can't do yet. This is a builder's role on a senior team. We hire engineers who ship production systems and clear a hands-on threat-modeling bar — people who can find the vulnerability but would rather build the system that finds them all. Every engineer owns a system end-to-end, and the team's work has shaped customer-facing product security — including Claude Code's security review tooling, its security guidance plugin, sandboxing, and auto mode. Key responsibilities: Design, build, and operate Claude-powered security systems — LLM-driven code analysis, automated vulnerability remediation, AI-assisted threat modeling — and own one or more of them end-to-end, including the cross-functional relationships that come with it Lead secure design reviews and threat modeling for novel AI systems, identifying risks that don't map to existing frameworks Evolve a public bug bounty program

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for a skilled and motivated Principal Software Engineer who is passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You will work remotely from Bulgaria and will be reporting to an engineering leader located in Bulgaria. You Will: Lead the design and implementation of Smartsheet's next-generation architecture, ensuring scalability, security, and performance for millions of global users. Define and drive architecture strategy, making key technical decisions that shape the future of the platform. Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability. Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driving large-scale projects to completion. Foster strong technical leadership, mentoring senior engineers and influencing best practices across multiple engineering teams. Lead deployment reviews for high-impact projects, ensuring they meet scalability, performance, and security requirements. Collaborate closely with product management and other business stakeholders to balance market needs with technical constraints, driving innovation while maintaining technical rigor. Advocate for quality and operational excellence, ensuring systems are monitored, tested, and maintained to meet the highest reliability standards. Perform other duties as assigned. You Have: Proven experience in system architecture and the d

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About the Role The Marketing Analytics Sr. Analyst will conduct analyses focused on optimizing and understanding marketing performance, sales effectiveness, client retention, and lifetime customer value. The role will collaborate cross-functionally with marketing, operations, product, sales, business intelligence, and data teams to deliver novel, actionable insights that contribute to meeting company goals. The ideal candidate is a results-driven, strategic thinker who thrives in a dynamic, fast-paced environment. Exceptional candidates will have best-in-class data skills including SQL, Excel, dataset manipulation, and data visualization. A successful Senior Analyst will quickly build a deep understanding of the business and be able to effectively communicate results and present recommendations to stakeholders. The Senior Analyst will be hands-on in analyzing data, developing reports, and driving meaningful change through data-backed recommendations. They are adaptable and can prioritize effectively to deliver impactful results. What You'll Do Extract, clean, and analyze data to provide actionable insights to improve customer acquisition and retention Liaison between Data, Business Intelligence, Analytics, Operations and Sales to ensure continuous alignment and fulfillment of data needs Conduct deep-dive analyses on m

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About The Role The Manager of Strategy & Analytics will conduct analyses focused on optimizing and understanding marketing channel performance, client retention, and lifetime customer value. The role will collaborate cross-functionally with marketing, operations, product and sales to deliver actionable insights that help meet company goals. A successful manager will quickly build a deep understanding of the business and be able to effectively communicate results and present recommendations to executives. The ideal candidate will be a results-driven, strategic thinker able to thrive in a dynamic, rapid-growth environment. Exceptional candidates will have best-in-class data skills including SQL, Excel, dataset manipulation, data visualization, and presentation. What You'll Do Dive into data and processes to understand major operational challenges and opportunities Present findings to stakeholders and recommend actionable solutions for non-analytical partners including Senior Leadership Re-define and challenge company KPIs that are critical to achieving company and business unit goals Work closely with the product and operations teams in defining tests and experimental design What We Look For Bachelor’s or Master’s degree in business, STEM, or other analytical field 2-4 years professional experience in marketin

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About the Role The Manager of Marketing Analytics will conduct analyses focused on optimizing and understanding marketing performance, sales effectiveness, client retention, and lifetime customer value. The role will collaborate cross-functionally with marketing, operations, product, and sales to deliver actionable insights that help meet company goals. The manager will be hands-on, diving deep into the data for specific analyses, while able to keep the high-level strategy in mind. A successful manager will quickly build a deep understanding of the business and be able to effectively communicate results and present recommendations to stakeholders. The ideal candidate will be a results-driven, strategic thinker able to thrive in a dynamic, rapid-growth environment. Exceptional candidates will have best-in-class data skills including SQL, Excel, dataset manipulation, data visualization, and presentation. What You'll Do Utilize data to conduct insightful analyses on major sales and marketing initiatives, operational trends, challenges, and opportunities Present findings to stakeholders and recommend actionable solutions for non-analytical partners including Senior Leadership Re-define and challenge company marketing and acquisition KPIs that are critical to achieving company and business unit goals. Build and maint

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About the Role Beyond Finance is a data-driven FinTech where the Director of Strategy & Analytics will play a pivotal role in generating actionable analyses to ensure the company's continued growth and success through informed decision-making. The Director will conduct analyses focused on optimizing and understanding marketing and sales growth, client retention, debt consolidation performance, and customer lifetime value (LTV). The role will collaborate cross-functionally with sales, marketing, operations, product, and data teams to deliver novel insights that contribute to achieving company goals. The Director must be able to prioritize tasks, delegate effectively, and manage resources efficiently to ensure key projects receive top priority and timely execution. Upon joining the team, a successful Director will quickly build a deep understanding of the business and effectively communicate results and present recommendations to senior executives. The ideal candidate will be a results-driven, strategic thinker able to thrive in a dynamic, rapid-growth environment. Exceptional candidates will have best-in-class data skills including SQL, Excel, dataset manipulation, data visualization, and presentation. What You'll Do Lead a small team of analytics professionals conducting analyses of major operational trends, chall

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About The Role The Business Analytics Associate will conduct analyses focused on optimizing and understanding marketing channel performance, client retention, and lifetime customer value. The role will collaborate cross-functionally with marketing, operations, product and sales to deliver actionable insights that help meet company goals. A successful Associate will quickly build a deep understanding of the business and be able to effectively communicate results and present recommendations to executives. The ideal candidate will be a results-driven, strategic thinker able to thrive in a dynamic, rapid-growth environment. Exceptional candidates will have best-in-class data skills including SQL, Excel, dataset manipulation, data visualization, and presentation. What You'll Do Dive into data and processes to understand major operational challenges and opportunities Present findings to stakeholders and recommend actionable solutions for non-analytical partners including Senior Leadership Re-define and challenge company KPIs that are critical to achieving company and business unit goals Work closely with the product and operations teams in defining tests and experimental design What We Look For Bachelor’s or Master’s degree in business, STEM, or other analytical field Prior experience in Strategy Consulting, Financial

About PayPay India Referral Hiring ▼About PayPay India Referral Hiring At PayPay India, we are strengthening our referral hiring activities (hiring through referrals from employees)! To be eligible for this program, applications must be made based on referral from an acquaintance or a friend who is currently working for PayPay India or PayPay corporation in Japan. If you can relate to the "PayPay 5 senses" which are important work values for PayPay group employees, you will surely enjoy working in this environment! Let's create the No. 1 fintech company together! To apply for a job opening, please click on the “ENTRY” button on this page and fill in the necessary information. Our Hiring team will be in touch with you soon! *1 To apply via this program, you need to fill in the name of the employee working at PayPay India Private Limited. or PayPay corporation in Japan. (the person who is referring you to the company). *2 After your application is complete, we may ask the employee you have stated in the form to confirm whether or not he/she has introduced you to the job opening. *3 This form must be completed by the applicant (no substitutions) Current Job openings at PayPay India Backend Engineer Senior Backend Engineer QA Engineer Product Designer Engineering Manager Senior Technical Program Manager Data Engineer ▼About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first te

About PayPay India Referral Hiring ▼About PayPay India Referral Hiring At PayPay India, we are strengthening our referral hiring activities (hiring through referrals from employees)! To be eligible for this program, applications must be made based on referral from an acquaintance or a friend who is currently working for PayPay India or PayPay corporation in Japan. If you can relate to the "PayPay 5 senses" which are important work values for PayPay group employees, you will surely enjoy working in this environment! Let's create the No. 1 fintech company together! To apply for a job opening, please click on the “ENTRY” button on this page and fill in the necessary information. Our Hiring team will be in touch with you soon! *1 To apply via this program, you need to fill in the name of the employee working at PayPay India Private Limited. or PayPay corporation in Japan. (the person who is referring you to the company). *2 After your application is complete, we may ask the employee you have stated in the form to confirm whether or not he/she has introduced you to the job opening. *3 This form must be completed by the applicant (no substitutions) Current Job openings at PayPay India Backend Engineer Senior Backend Engineer QA Engineer Product Designer Engineering Manager Senior Technical Program Manager Data Engineer ▼About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first te

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion. Responsibilities will include: Write well-designed, testable, efficient code Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams Designs high-performance database schema and code architecture for their products Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference. Reviews and corrects code for quality and design through constant evaluation of prod