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Senior Product Support Specialist Jobs

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Explore current senior product support specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

DU
DoorDash USA
📍 San Francisco• Full-time• $110.6K – $162.8K/yr
Just now

About the Team The New Verticals Business Development team is a small, fast-paced, high-performing group responsible for establishing, managing and scaling new lines of business at DoorDash in the retail and logistics space. You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business. About the Role Your role will be focused on building out a team while managing and scaling enterprise level partnerships in the retail and logistics space. This role will get you in at the ground floor and operate at “start up” pace for one of DoorDash’s fastest and most promising new bets. As Associate Manager, Retail Partnerships you will report into the Senior Manager of Retail Partnerships in our Merchant Business Development organization. You’re excited about this opportunity because you will… Manage and cultivate enterprise relationships with leading retailers and ecommerce logistics players that will drive step change growth for DoorDash Lead renewals and upsell opportunities with existing merchant partners Shape product roadmap and go-to-market strategies based on merchant feedback Serve as the liaison between our partners and DoorDash leadership, product, legal, operations, and logistics teams Inform goals for growth and revenue (and its proxies); and advise on associated business resource needs Identify and pursue creative growth opportunities within the Drive organization We’re excited about you because… You have 8+ years experience in early stage business development, account management, client success, or strategic partnerships in technology or

awsgitrest
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Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Engineering Manager to join the ZPA engineering team. This is a hybrid role based in Hyderabad, reporting to the Senior Manager of Engineering, ZPA. You’ll lead a team of 6-8 software engineers building the world's largest cloud security platform from the ground up. What you’ll do (Role Expectations) Oversee and lead a team of engineers to develop high-quality software that is performant, scalable, reusable, extensible, secure, supportable, and reliable Lead the design and implementation of scalable, high-availability distributed systems using technologies like Kafka, Elasticsearch, Druid, Opensearch Deliver high-quality, reliable microservices and highly distributed solutions while ensuring overall system reliability Monitor system performance, troubleshoot complex issues, and optimize security to maintain high availability for critical cloud systems Collaborate with product managers and other en

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C
Citi
📍 New York New York United States• $170K – $300K/yr
Just now

Citi is seeking a highly motivated sales professional to serve as Director of Trade and Working Capital Sales for the Health Care & Consumer sector across North America. This role is focused on driving business growth through strategic client engagement, new client acquisition, and portfolio expansion. Sitting within Citi's Trade and Working Capital business, you will play a critical role in developing relationships with prospective clients, originating new opportunities, and delivering innovative trade and working capital solutions to some of the largest companies in the sector. This is a client-facing, individual contributor role well suited for a proven hunter with a strong track record of business development, relationship management, and revenue generation. Responsibilities Develop and execute a sector-focused sales strategy across the Health Care & Consumer industry to drive new client acquisition and portfolio growth. Build and manage a robust pipeline of prospects and opportunities sufficient to achieve annual revenue and business development targets. Originate new business opportunities by engaging senior decision-makers and identifying client needs across trade finance and working capital solutions. Establish and deepen relationships with key clients, prospects, industry organizations, and business partners to generate new mandates and commercial opportunities. Partner closely with Corporate Banking, Treasury and Trade Solutions, Product, and Coverage teams to deliver integrated client solutions. Monitor market trends, client priorities, industry developments, and competitive dynamics to identify opportunities and enhance Citi's market position. Coordinate across internal stakeholders to ensure the effective execution of client mandates and a seamless client experience. Prepare and deliver high-impact client presentations, proposals, and com

artificial intelligenceaifinance
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JT
Jobiba Technologies
📍 Kolkata• Full-time• From ₹12K/mo
Just now

A fast-growing Bangalore-based Robotics Start-up is hiring Sales Associates (B2B Sales) to expand its commercial client network and drive business growth. This is an excellent opportunity for energetic sales professionals who enjoy field sales, client interaction, and achieving targets. Position Details Position: Sales Associate (B2B Sales) Location: Bangalore Job Type: Full-Time Department: Business Development & Sales Key Responsibilities • Identify and approach potential B2B clients in assigned territories. • Present and promote robotic cleaning solutions, including one-time services and AMC plans. • Conduct client meetings, site visits, demonstrations, and requirement assessments. • Generate leads and convert prospects into paying customers. • Build strong relationships with facility managers, business owners, and key decision-makers. • Achieve monthly sales and revenue targets. • Maintain accurate CRM records of leads, meetings, and sales activities. • Coordinate with operations teams for seamless customer onboarding. Eligibility & Skills • 3 5 years of relevant sales experience. • Strong communication, presentation, and negotiation skills. • Fluency in English, Hindi, and Kannada. • Comfortable with field sales, cold calling, and client visits. • Knowledge of B2B sales processes and customer relationship management. • Familiarity with CRM tools and mobile reporting systems. • Two-wheeler mandatory (fuel allowance provided). • Experience in B2B sales, facility management, or related sectors will be an added advantage. Benefits • Attractive salary package with performance-based incentives. • Career growth opportunities into Senior Sales, Manager, and Key Account roles. • Professional training in B2B sales, negotiation, and product pitching. • Opportunity to work with an innovative and rapidly growing Robotics Start-up. How to Apply Interested candidates can send their updated resume along with contact details to: Email: Apply now and become part of the future o

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Upwork
📍 Palo Alto• Full-time• From $229K/yr
Just now

We are seeking a Vice President of Marketing to lead and scale the company’s end-to-end marketing function, with a clear mandate: build a durable, performance-driven growth engine that delivers measurable business outcomes. This role sits at the center of Marketplace performance, accountable for the systems that drive acquisition, activation, and monetization across SMB and mid-market customers - and for ensuring those systems scale efficiently and predictably. We have strong foundations: a scaled marketplace, global supply, and growing demand across key AI categories. What’s needed now is a step-change in how we convert that demand into durable growth. This is a senior executive role with significant autonomy and company-wide influence. You will lead a multi-disciplinary organization and partner closely with Product, Engineering, Data Science, and Finance to improve the full customer journey. Responsibilities *Own and scale the Marketplace growth system for SMB and mid-market customers, translating company strategy into a multi-year, integrated operating plan across acquisition, activation, engagement, and monetization, with clear accountability to business outcomes such as GSV per active client and overall company growth. *Drive a step-change in how Marketing operates by scaling experimentation, improving efficiency, and building a more integrated, high-performing system across all disciplines. *Define and lead the long-term vision, strategy, and execution roadmap for Marketing, positioning the function as a core driver of gr

aigorust
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Gilead
📍 California• $94.9K – $122.9K/yr
Just now

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description We are seeking a highly motivated, attentive, and self-driven candidate to join our team, Biologics Pivotal Formulation and Process Development, as a Senior Research Associate. Once onboarded, the successful candidate will contribute in developing formulation and drug product processes for innovative molecules in pivotal clinical and commercial stages. The candidate will have tremendous opportunities for career growth in a fast-paced and resource-rich environment through training and professional relationships. The ideal candidate is expected to be action oriented with high expectations of themselves and others. They should have good verbal and written communication interpersonal skills. <

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Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft connecte les gens aux transports pour transformer notre façon de vivre et de nous déplacer dans nos communautés. Solution Urbaines de Lyft (LUS) est le leader nord-américain de la micromobilité. Nous possédons, exploitons ou fournissons des solutions matérielles et logicielles pour les programmes de vélos et de trottinettes en libre-service dans plus de 57 marchés à travers le monde, notamment à Montréal, Londres, New York, Mexico et bien d'autres villes. Notre flotte en pleine expansion comprend des stations de recharge ultramodernes, des vélos et des trottinettes électriques, et assure des centaines de millions de trajets par an. L'équipe de conception de produits matériels et industriels de LUS est chargée de concevoir, de piloter le développement, de lancer et de maintenir des produits de pointe utilisés par les usagers, les villes et les opérateurs du monde entier. Nous représentons LUS lors des forums de micromobilité, interagissons directement avec les clients et orientons la recherche et le développement. Notre objectif est de garantir que tous les produits que nous développons offrent une expérience utilisateur optimale, soient compétitifs à l'échelle mondiale, élégants et tournés vers l'avenir. Nous recherchons un chef de produit matériel senior exceptionnel pour gérer notre portefeuille de stations existantes et développer la prochaine génération de produits. Nos stations sont aujourd'hui aussi emblématiques du paysage urbain que les anciens bus Routemaster londoniens. Vous serez responsable de l'ensemble du processus de développement des nouvelles stations, en pilotant une équipe pluridisciplinaire à chaque étape, du développement matériel au lancement. Vous gérerez également un parc de plus de 300 000 stations, avec ou sans chargeur, déjà déployées. Vous collaborerez directem

vueredisrest
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We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Hasbro Consumer Products extends the reach and value of Hasbro's iconic brands through strategic licensing and category partnerships. With a portfolio including globally recognised franchises such as Peppa Pig, Transformers, Monopoly, My Little Pony and Nerf, the team delivers innovative products and engaging brand experiences across multiple categories and markets. Working closely with best-in-class partners and retailers, Hasbro Consumer Products drives growth through commercial excellence, creative collaboration, and market-leading licensing initiatives, maximising brand reach, consumer engagement, and long-term value worldwide. Senior Financial Analyst: Licensing Consumer Products This role is based at our Capper Street (London) Office. It follows a hybrid working model, with required in-office presence on Tuesdays, Wednesdays, and Thursdays, while offering flexibility for remote work on Mondays and Fridays. Are you an experienced Senior Financial Analyst looking for a challenge? We are seeking a highly skilled Senior Financial Analyst to join our Licensing Finance team. The successful candidate will play a critical role in analysing, budgeting, forecasting, and planning activities to ensure accurate financial projections and strategic decision-making. The Senior Financial Analyst will play a pivotal role in providing financial insights and analysis. You will be responsible for interpreting financial data, developing forecasts, and producing reports to aid key decision-making. Daily, you will work alongside various team

SAPExcelPower BI
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C
Cloudflare
📍 Hybrid• Hybrid• £300K – £380K/yr
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, New York, Lisbon, London About the role We are seeking a Senior Engineering Director to lead a team of engineers within our Security Products Engineering group. This role will have a strong focus on delivering effective and reliable cybersecurity products and systems. This includes strategy, leadership, technical guidance and building engineering teams. The ideal candidate will have a deep technical background, proven leader

Shape the Future of Data. Design Products That Matter. Join Capco's growing Data & Analytics practice and help some of the world's leading financial institutions unlock the value of their data. We're looking for experienced consultants with expertise across data architecture, data modelling, data products and enterprise data solutions. Whether your passion lies in defining strategic data capabilities, designing modern platforms, or delivering business-focused data products, you'll have the opportunity to solve complex challenges while helping clients transform the way they use data. The Role As a Senior Data Consultant, you'll work alongside multidisciplinary teams to design and deliver modern data capabilities that enable better business decisions. You'll combine technical expertise with consulting skills to help clients define target architectures, create scalable data solutions and establish data products that generate measurable business value. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. What You'll Do Design and deliver enterprise data architectures, logical and physical data models, and scalable data solutions aligned to business strategy. Partner with business and technology stakeholders to define and implement high-value data products and data-driven capabilities. Lead or contribute to data transformation initiatives, including cloud migration, modern data platforms and data governance. Translate complex business challenges into practical, sustainable data solutions using industry best practices. Mentor colleagues, contribute to capability development and help shape the growth of Capco's Data & Analytics practice. What We're Looking For Experience delivering data architecture, data model

awsazuremachine learning
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SI
Sodexo India
📍 Rajahmundry
Just now

Prepare cook and produce food to the companies standard with particular emphasis on presentation hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition any other assignment given occasionally or on a daily basis by the immediate superior or the management Address: NH16 Lakshmi Puram Rajamahendravaram Jagannadhapuram Agraharam Andhra Pradesh Facility: GSL EDUCATION SOCIETY Experience: 6 - 9 years Source: Sodexo India | Job Code: IJP572787

About the Team The Consumer Devices organization at OpenAI builds products that bring advanced AI into the physical world. Our teams span hardware, software, design, research, and operations, working together to deliver thoughtfully crafted products at global scale. Hiring at this level requires precision, discretion, and a deeply respectful candidate experience. The Recruiting team plays a critical role in how leaders and senior contributors experience OpenAI — often through their very first interactions with the company. About the Role We’re looking for a Senior Technical Recruiter who advises hiring managers and partners closely with senior leaders across the organization. You're driven to work on high-value talent initiatives and are close to the industry’s most sought-after talent. You’ll work with our existing team members—including technical recruiters, coordinators, sourcers, and cross-functional partners—to drive key hires across engineering, AI, and technical domains. This role is based in our Singapore office. We use a hybrid work model of 4 days in the office per week and offer relocation assistance to new employees. In this role, you will: Act as a strategic partner to hiring leaders; align on priorities, org design, and proactive pipelines across key areas. Source, engage, and nurture top talent across cross hardware, software, design, research, and/or operations. Use data (funnels, pass‑through rates, cycle time, source mix) to improve process, leveling, and compensation decisions. Shape interview plans and rubrics; uphold consistent, inclusive assessments and a great candidate experience. Craft compelling closing narratives and navigate complex, competitive negotiations. Collaborate closely with sourcing partners on talent maps and long‑term pipelines. You might thrive in this role if you: Have 8+ years recruiting in highly technical domains. Demonstrate success hiring across hardware, software, design, research, and/or operations. Influence with cle

artificial intelligenceai
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LangChain
📍 Cambridge• Full-time• $175K – $240K/yr
1mo ago

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About The Team The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done. About the role This role is onsite 5 days/week in Boston, MA We're looking for a Senior Fullstack Engineer to work on LangSmith. In this role, you'll have the opportunity to shape the technical direction of our platform while working closely with our enterprise customers, developer end-users, and cross functional

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3mo ago

The Behavior AI team builds the AI-based anomaly detection behind Datadog's security products. Our models learn what normal looks like across the billions of logs, events, and telemetry records flowing through the platform every second, and they flag the behavior that does not fit, on every record, in real time, at a cost that makes sense at our scale. What we build does not ship to a single feature. The same models power detection across many of Datadog's security products at once, so the work has impact well beyond any one team. Large general-purpose models are too slow and too expensive to run in that path, so we take the opposite approach: small, custom models, designed for high-throughput stream processing and optimized to run cheaply on every record. We are hiring a Senior Applied Scientist to build these models from start to finish. You will contribute to designing the architecture, training at scale, and the optimization work that takes a model from training to running efficiently on production traffic. This optimization requires a deep understanding of the constraints imposed by both the software and the hardware, together with the applied mathematics to work within them: often it comes down to finding a mathematical reformulation that fits those constraints better, and that judgment can decide whether a model reaches production at all. The work involves a number of open questions. How do you obtain most of the quality of a large model from one that is far smaller and cheap enough to run on the full stream? Where is it worth trading exactness for speed, and how do you reason about the error you accept? How do you make a small model's outputs clear enough that the detection engineers and analysts who rely on it can trust what it reports? If these are the problems you want to work on, we would like to hear from you. At Datadog, we place value in our office culture: the relationships and collaboration it builds, and the creativity it bring

machine learningai
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Atari
📍 Atari Europe• Remote
1mo ago

About Atari Atari is an interactive entertainment company and an iconic gaming industry brand recognized worldwide for its multi-platform games and licensed products. Atari owns and/or manages a portfolio of more than 400 games and franchises, including globally recognized brands such as Asteroids® , Centipede® , Missile Command® , Pong® , and RollerCoaster Tycoon® . The Atari family of brands includes Digital Eclipse, Nightdive Studios, Infogrames, AtariAge, MobyGames, as well as Hipster Whale, Coatsink, Early Morning Studios, and Stormteller Games—spanning game development, publishing, and community experiences worldwide. Atari operates internationally with offices in the US, UK, in France, Germany, Sweden, and India. Overview As a Senior Offensive Security Engineer, you will play a crucial role in evaluating and strengthening the security posture of the organization's IT infrastructure, applications, and networks. Your primary responsibilities will include identifying and addressing security vulnerabilities through detailed assessments and hands-on penetration testing. You will work closely with cross-functional teams to enhance security measures and safeguard systems against potential threats. What You’ll Do Conduct Vulnerability Assessments Perform detailed vulnerability assessments on internal and external systems, networks, and applications. Utilize automated tools and manual techniques to identify security weaknesses. Perform Penetration Testing Execute penetration tests on IT infrastructure, web applications, mobile platforms, and network components. Simulate cyber-attacks to evaluate the effectiveness of existing security measures. Security Operations & Hardening AI Security: Familiarity with AI-powered security tools and AI/ML security considerations for detection, analysis, and hardening. Security Baselining: Experience designing, implementing, and maintaining secure configuration baselines across cloud and on-premise environments. Configuration Revi

REMOTEpythonai
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