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Senior Technical Support Engineer 2 Jobs

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Explore current senior technical support engineer 2 jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Citi
📍 Tampa Florida United States• $113.8K – $170.8K/yr
Just now

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

javamongodbartificial intelligence
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C
Citi
📍 Tampa Florida United States• $113.8K – $170.8K/yr
Just now

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

javamongodbartificial intelligence
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C
Citi
📍 Tampa Florida United States• $113.8K – $170.8K/yr
Just now

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

javamongodbartificial intelligence
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Perplexity
📍 New York• Full-time• $140K – $160K/yr
16 days ago

About the Role We’re looking for a Senior Web QA Engineer to join our Web QA team and help maintain the quality of the core web experience used by millions of people every day. In this role, you’ll test the web products and work closely with engineers to find, report, and help resolve issues early. You’ll also look at how the web experience fits into the wider Perplexity product ecosystem, making sure key flows work consistently across surfaces. Key Responsibilities Test Perplexity’s web product across browsers, devices, and screen sizes, checking functionality, reliability, and performance throughout the development cycle. Run end-to-end integration testing with other Perplexity products, validating shared flows, accounts, and features. Work directly with engineers to prioritize critical bugs, write clear and actionable bug reports, and help get issues resolved. Create and maintain test documentation, including test cases, checklists, and test plans, keeping them current as the product changes. Analyze high-impact user-reported issues and incidents, then share insights that help improve both the product and our QA process. Fix small, low-risk issues yourself where appropriate, shipping simple fixes to reduce engineering overhead and speed up resolution. Qualifications 5+ years of experience in QA, with strong hands-on experience testing web applications Solid experience with web testing, including cross-browser and responsive testing, debugging with browser DevTools (console, network, performance), and validating functionality across environments and builds Experience with integration and end-to-end testing across multiple connected products or services Strong communication skills, with the ability to work effectively with engineering, product, and other QA teams Proactive use of AI coding tools (e.g. Cursor, Claude Code) to navigate the codebase, debug issues, and ship small fixes independently

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OKX
📍 Central, Singapore
27 days ago

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX Data Team is responsible for the whole data scope of OKG, from techincal selection, architecture design, data ingestion, data storage, ETL, data visualization to business intelligence and data science. We are data engineers, data analysts and data scientists. The team has end-to-end ownership of most of the data at OKx throughout the whole data lifecycle including data ingestion, data ETL, data warehouse and data services. As a Product Manager of the team, you will work with the team to leverage data technologies to empower evidence-based decision-making and improve the quality of the company's products and services. What You’ll Be Doing Deeply understand business goals and pain points : Work closely with business teams to understand their day-to-day data needs, identify core metric frameworks and key insight opportunities, and proactively propose data-driven solutions. End-to-end data solution design : Translate business requirements into data requirements, owning the full lifecycle from event tracking design, data modeling, and metric definition to dashboard

warehouserecruitment
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HP IQ
📍 United States• Full-time• $140K – $225K/yr
1mo ago

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As a Wireless Systems Software Engineer , you will help build the core software libraries and system infrastructure that power the next generation of wireless experiences at HP IQ. You will work across hardware, firmware, embedded software, operating systems, and product teams to integrate and optimize multiple wireless technologies, including Bluetooth, Ultra-Wideband (UWB), NFC , and future connectivity solutions. You will play a key role in designing scalable software architectures that bridge hardware and software, enabling seamless communication across embedded devices and host platforms. This position offers the opportunity to work on challenging system-level problems, influence the architecture of a new wireless ecosystem, and help define technologies that will shape the future of work. What You Might Do Serve as a technic al expert across wireless technologies including Bluetooth, UWB, NFC , and related embedded communication interfaces. Architect, design, and develop reusable, scalable wireless software libraries with well-defined API

linuxaic++
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OpenAI
📍 San Francisco• Full-time• Remote
2mo ago

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a TPM to drive development and integration of a range of sensor systems for robotics. This role will drive cross-functional alignment across requirements, engineering design, integration, validation, manufacturing, supply chain, and release processes, helping turn complex sensor-system needs into clear plans, decisions, and milestones. Location and in-person expectations: This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive requirements alignment across engineering design, integration, testing, and validation for camera modules, LiDAR, IMUs, RADAR, proximity sensors, audio components and the systems they interact with. Coordinate the integration of modules including electrical, mechanical, harnessing, and software interfaces with the full robotic system with deep understanding of timelines to drive the respective PCBAs, enclosures, build and test fixtures, connectors and cables. Establish effective cadences for technical reviews, BOM readiness, change management, production releases, approvals, and decision tracking. Align harnesses, fasteners, assembly fixtures, test fixtures, and documentation so cross-functional teams can execute against a clear plan. Lead validation planning around functional, reliability, NVH failure modes, including testing needs, schedules, and exit criteria. Partner with manufacturing and supply chain to manage handoffs, lead times, dependencies, and production readiness. Drive tradeoff decisions across cost, qua

REMOTEawsrestai
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OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the team: The OKX Data Engineering team is responsible for the whole data scope of OKG, from techincal selection, architecture design, data ingestion, data storage, ETL, data visualization to business intelligence and data science. The team has end-to-end ownership of most of the data at OKx throughout the whole data lifecycle including data ingestion, data ETL, data warehouse and data services. As a data engineer of the team, you will work with the team to leverage data technologies to empower evidence-based decision-making and improve the quality of the company's products and services. Responsibilities: Design, build, and maintain analytics-ready Data Marts using best-practice dimensional modeling (star/snowflake schemas) Partner with analytics and business teams to understand requirements and deliver trusted, well-documented datasets Design and build resilient and efficient data pipelines for both batch and real-time streaming data Architect an

sqlawswarehouse
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Zoox
📍 Foster City• Full-time• $222K – $267K/yr
21 days ago

As Manager, Technical Program Management, you will lead the team responsible for coordinating prototype sensor and compute hardware programs and supporting their transition to high-volume serial manufacturing. You will partner with leaders across hardware, software, vehicle engineering, product, manufacturing, and finance to turn strategic priorities into executable plans. Your team will maintain schedules, define milestones, track resources and budgets, identify risks, and communicate progress to stakeholders. In this job, you will Partner with department leaders to translate company priorities and milestones into product roadmaps, program schedules, and defined deliverables. Oversee technical programs for high-volume serial manufacturing, including production readiness, capacity planning, ramp milestones, and the resolution of issues that affect output. Coordinate the transition from prototype builds to serial production with engineering, manufacturing, quality, supply chain, and contract manufacturing partners. Work with functional leaders and finance to plan and track headcount, budgets, and other program resources. Establish clear ownership, dependencies, and delivery expectations across participating teams. Define and maintain program management processes, operating rhythms, and decision forums. Identify risks early, make their impact visible, and coordinate mitigation plans with engineering and manufacturing teams. Prepare decision points for leadership meetings, including the information and recommendations needed to resolve blockers. Qualifications Bachelor’s or master’s degree in an engineering discipline, or equivalent practical experience. 12+ years of experience in engineering, technical program management, or management consulting. 5+ years of experience m

financesupply chain
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Zoox
📍 Foster City• Full-time• Hybrid• $291K – $350K/yr
8mo ago

We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable. We’ve created our vehicle specifically for dense, complicated urban environments. Zoox is the only driving vehicle on the market with bidirectional driving capabilities and four-wheel steering, allowing us to maneuver through compact spaces and change directions without the need to reverse. The future is for riders! Our growing Perception team is searching for an Engineering Manager for the Perception Occupancy and Rare Events team. Our perception stack is responsible for building Zoox’s world-class 3D environment model from multi-modal sensor data. We create novel AI architectures that combine the latest academic results with many in-house innovations in creative ways. Our algorithms are relentlessly optimized and tuned to run efficiently and effectively on a wide variety of real-life data as well as in simulation. You will be responsible for leading high-impact Perception teams with their technical roadmap and milestone goals. You will be closely collaborating with other AI teams including Simulation, Sensor and Hardware, and Systems Design and Mission Assurance teams to deliver an exceptional objects occupancy perception system encompassing modalities such as vision, lidar, radar and long-wave IR. You will lead a diverse, experienced team with a rapidly growing scope and responsibility while also working on some of the most complex problems in artificial intelligence, perception, and sensor fusion. In this role, you will: Lead Technical Strategy: Build and lead a team of managers and engineers responsible for core occupancy modeling and rare event detection, driving the team’s roadmap, productivity, and execution. Drive Model Evolution: Own the development and deployment of critical perception models, overseeing the consolidation of multi-modal architectures and guiding technical design to enhance detection range, rob

machine learningartificial intelligenceai
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Kargo
📍 Locations San Francisco• $100K – $120K/yr
60mo ago

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow’s hardware & software solutions and help revolutionize logistics. Responsibilities Work with Account Executives and commercial leadership to drive outbound prospecting activities, including cold calling, emailing, and communicating our value proposition to decision makers. Leverage prospecting tools to research companies and identify key decision makers at new accounts. Craft targeted outreach approaches and collaborate with the sales team to source prospective clients. Book meetings with prospective customers within a defined ICP (ideal customer profile). Experience 2+ years experience in sales, business development, or in client success preferred, but not required. You enjoy building lasting relationships and can build rapport quickly. Manufacturing or Industrial Logistics domain expertise preferred. Enterprise account and/or Global account expertise preferred. A passion for the customer with a strong commitment to offering solutions to their problems. Ability to manage multiple tasks and achieve quality results on time, while working under tight deadlines. Competitive, self-starter and works well within a team environment. High level of interest in technology and supply chain management. Bachelor's Degree or the equivalent experience in a technical discipline preferred. OTE Pay Range $100,000 — $

supply chainlogistics
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Nuro
📍 United States• Full-time• From $193.9K/yr
3mo ago

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As Chief of Staff for Nuro Driver, you will play a critical role in driving strategic programs, improving execution, and helping refine the Autonomy Product that powers Nuro’s commercial partnerships and deployment roadmap. Nuro Driver encompasses Autonomy, Controls, Embedded Software, Sensor Data & Calibration, and Systems Engineering, Technical Program Managers - the core technical functions responsible for developing, integrating, tuning, validating, and scaling the Nuro Driver. Reporting to the VP of Nuro Driver, you will operate as a trusted proxy and execution partner, working across internal engineering teams, company leadership, and key external partners to bring clarity, structure, and momentum to Nuro’s most important technical and business priorities. This role requires strong strategic judgment, technical fluency, operational rigor, and executive-level stakeholder management. You will help translate complex

aifinancelogistics
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Midjourney
📍 San Francisco• Full-time• $241K – $250K/yr
2mo ago

What you’ll do Act as the in-house electrical lead for Midjourney Medical: own the electrical architecture of the scanner and the technical direction for all board-level design. Own complex board design end-to-end: architecture, schematic capture, layout (high-speed digital, analog/mixed-signal, power), DFM/DFT, fabrication and assembly vendor management, bring-up, and revision control. Write firmware for embedded targets (MCU/SoC): drivers, real-time control loops, safety-relevant logic, bootloaders, and field update paths. Audit and update HDL (FPGA) code for high-throughput data acquisition, timing/synchronization, triggering, and pre-processing of ultrasound and sensor data streams. Define electrical interfaces and data contracts with software, recon/ML and mechanical teams: timing budgets, clocking/sync, signal integrity, connectors/harnessing, and failure modes. Establish electrical engineering rigor: design reviews, schematic/layout review checklists, bring-up procedures, test fixtures, and documentation suitable for a regulated medical device program (DHF, traceability, change control). Mentor and grow the electrical function; select and manage external design partners where leverage is high. What we’re looking for Deep experience designing complex boards from blank page to stable revision, including high-speed digital and analog/mixed-signal domains. Strong schematic and layout skills (Altium/KiCad or equivalent) with real signal integrity, power integrity, grounding, and EMI/EMC instincts. Solid embedded firmware background in C/C++ (and Python for tooling): peripherals, DMA, interrupts, real-time constraints, and debugging on hardware. Practical HDL experience (VHDL/Verilog/SystemVerilog) for data acquisition, timing, and streaming interfaces. Track record of owning bring-up and debug on real hardware: scopes, logic analyzers, and disciplined root-cause analysis. Technical leadership: clear trade-offs, strong written documentation, and the ability to set

pythonc++
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Zoox
📍 Foster City• Full-time• $227K – $322K/yr
29 days ago

Zoox is building the world's most advanced self-driving hardware and software solution, and nearly every part of it depends on moving data reliably. Sensor frames to perception, planner decisions to vehicle controls, telemetry to the cloud, and remote operator video back down again. All of it crosses process, host, and network boundaries under hard latency and reliability budgets, on a vehicle that has to keep working when a link degrades or a network gets congested. The Software Core Connectivity team owns that data path end to end: in-vehicle messaging (pub/sub, RPC, inter-process and inter-host transport), the vehicle's internal network, and vehicle-to-cloud connectivity. It also owns the transport and serialization abstractions the rest of the software organization builds on. Every one of those paths crosses a team boundary, so the work happens alongside firmware, product security, simulation, manufacturing, and IT, and those partners rely on this team for transport and networking depth to achieve their goals. As the team leader you will own the roadmap and the release commitments, and you will spend a real share of your time in those partnerships. In this role, you will: Own the roadmap, staffing, and release commitments across the team's messaging, in-vehicle network, and cloud connectivity work. Lead and grow a team of software engineers, run their performance and promotion cycles, and hire into the gaps. Represent the team in cross-functional programs across firmware, product security, simulation, fleet operations, and infrastructure, and build the relationships that keep shared work moving. Set the technical bar. Make the architecture calls stick, and make sure the abstractions the team ships are ones other teams want to build on. Balance interrupt-driven reliability work against long-horizon architecture, and be explicit with partners about the tradeoff. Qualificati

machine learningc++
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