Senior Technical Support Representative Jobs

Job Requisition ID # 26WD101503 Position Overview As a Senior Software Engineer supporting Autodesk’s Data Experience organization, you will design, develop, and maintain secure, reliable backend services and APIs that connect Autodesk applications, internal platforms, and external services. This hands-on individual contributor role owns assigned services and features from requirements and design through testing, deployment, and production support. You will collaborate with engineering, product, and cross-functional partners to deliver scalable integrations, contribute to technical decisions within the team, and mentor other engineers while applying established architecture and engineering standards. Responsibilities Own the delivery of assigned backend services and API features, translating business and technical requirements into designs, implementation plans, and incremental releases Design, develop, and maintain APIs and backend services using JavaScript, TypeScript, Node.js, and AWS, following established architectural patterns and security practices Integrate internal applications, enterprise systems, and third-party services to enable reliable data exchange Evaluate design trade-offs and collaborate with principal engineers, architects, and peers on solutions that balance scalability, reliability, performance, and maintainability Develop automated unit and integration tests, participate in design and code reviews, and document API contracts, technical decisions, and operational procedures Maintain and improve CI/CD pipelines to support repeatable builds, automated te

Senior Configuration Management Engineer Company: The Boeing Company The Boeing Global Services (BGS) Government Training Engineering organization is seeking a Senior Configuration Management Engineer for the Product Lifecycle Management (PLM) team in Berkeley, MO . As part of our team, you will be focused on configuration management ensuring engineering changes are documented and managed throughout the development lifecycle. You will be a part of an organization that provides industry leadership in commercial and defense aviation training and capabilities, including custom software development, engineering and technical services, and a range of services to support training centers and pilot provisioning worldwide. Position Responsibilities: Support assignment of configuration items/computer software configuration items (CS/CSCI) identifiers Manage program technical baselines and interfaces Prepare and coordinate change documentation and Engineering Change Proposals (ECP) / Contract Change Proposals (CCPs) Perform configuration audits and verification activities for hardware, software, systems Prepare metrics and status reports Attend Engineering and Configuration meetings, working groups and boards. Work with Boeing program teams, Business Partner, Customer and Suppliers Educate and/or train others on program CM processes Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 5+ years

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Partnerships Manager - Visa Adyen is looking for a Senior Partnerships Manager who will advance Adyen’s strategy and agenda with Visa globally. In this role, you will lead high-impact Visa partnerships for Adyen and use your expertise and influence to build strong inroads across their global organization. You will serve as a recognized subject matter expert whose insights help shape our partnership strategy, while working together with a broad range of senior cross-functional stakeholders across Product, Commercial, and Finance teams. This is a full-time position based in our London or Amsterdam office reporting into our Head of Card Network & Product Partnerships. What you’ll do Strategic Partnership Management: Build and nurture deep global relationships with Visa across all levels. Architect and execute multi-year strategic plans for key initiatives and establish partnership frameworks to ensure Adyen remains at the forefront of payments innovation Deliver High-Impact Outcomes: Drive breakthrough commercial performance and long-term financial scalability for our Visa portfolio. Solve complex, ambiguous payment ecosystem challenges by leveraging deep analytical insight into scheme economics, scheme fees, and incentive structures Product Strategy & Innovation: Serve as a key strategic advisor to Product. Deeply shape

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Team Our Direct Customer Onboarding (CDD) team is seeking an experienced Senior CDD Risk Analyst with a strong compliance background and deep CDD expertise. In this role, your core focus centers on two key pillars: leading quality improvements (and quality control processes sign-offs) and directly managing high-complexity enterprise onboarding cases. Additionally, you will serve as a Subject Matter Expert (SME) and mentor, actively helping to upskill the team while collaborating cross-functionally with Quality Assurance, Compliance, and Commercial teams to streamline our onboarding process while safeguarding Adyen through strict regulatory compliance. What You’ll Do Complex Merchant Onboarding & Collaborative Problem-Solving : Autonomously lead the onboarding process for Adyen’s most strategic and complex enterprise merchants. Conduct multi-jurisdictional due diligence, dissecting opaque corporate structures, and mitigating risks associated with PEPs, sanctions, adverse media, and high-risk industries. Regulatory Interpretation & Policy Alignment: Translate complex second-line compliance policies into actionable first-line operational procedures and lead calibration sessions to ensure consistent application across the team. Quality Assurance, Escalation, & Knowledge Leadership: Maintain a 100% quality ass

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Risk Analyst As a Senior Financial Risk Analyst on our Merchant Potential Liability Team you will be part of a team of high-performing professionals that evaluates and manages financial risk (i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk of new products. As a member of our team, you will help us scale and innovate our financial risk management framework and processes. You will be working closely with the Commercial, Product and Legal teams while collaborating with some of the biggest merchants processing on the Adyen platform, all with one overarching goal: limiting Adyen’s exposure to credit losses. Our team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, our team is part of an international team with diverse backgrounds and skill sets. Our ideal new team member has a proven track record of solving problems, is a great communicator with an affinity for technology and a passion for finance. What you’ll be doing As Senior Financial Risk Analyst on our Merchant Potential Liability team, you will work closely with our very diverse merchant portfolio, to assess and analyse their business model and financial health, and provide clear and concise credit risk advice to the Adyen credit risk committee. You

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Authentication & Tokenization Team Operating at the intersection of high-grade security and conversion optimization, our Authentication and Tokenization systems deliver robust solutions for global commerce. The Adyen Tokenization solution securely vaults payment credentials to enable seamless, friction-free checkout experiences worldwide while ensuring adherence to localized market regulations. Our Authentication engine dynamically optimizes transaction flows to eliminate checkout friction while maintaining strict compliance. Both products are core pillars of Adyen Uplift , an advanced, AI-powered payment optimization suite designed to drive peak performance for global enterprise merchants. By capitalizing on Adyen's vast, unparalleled global payments data, Adyen Uplift offers intelligent, AI-powered solutions that help businesses maximize payment conversions, streamline fraud management, and reduce the overall cost of transactions. Based in one of the world's most dynamic fintech hubs, our engineering team navigates intricate compliance frameworks, including the RBI's Card-on-File Tokenization (CoFT) and multi-factor authentication mandates. We design and scale low-latency, highly resilient distributed systems that process millions of daily transactions. Joining this team means taking complete, end-to-end ownership of mission-c

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Team: Our Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst with a strong compliance and regulatory background and deep CDD knowledge. In this role, you will drive high-complexity risk reviews, lead direct customer engagements, and work cross-functionally with Quality Assurance, Compliance and Commercial teams to help scale the process while balancing risk mitigation with strategic business growth. What You’ll Do End-to-End Case Management: Manage periodic reviews for high-risk enterprise customers, from initial assessment through final remediation. This involves conducting in-depth due diligence, analyzing complex ownership structures, and adhering to all regulatory obligations and internal policies are met within strict timelines. Uphold Quality & Consistency: Maintain "First-Time-Right" accuracy, perform regular quality control checks for the team, upskill team members on quality standards, ensure accurate risk reasoning, follow SOPs strictly, and maintain high-quality decision-making across all casework. Peer Mentorship: Coach peers, guide the team through complex cases, support upskilling team quality, and foster a culture of proactive risk management. Policy Alignment & Operational Excellence: Lead calibration sessions to translate Second Line compliance requirements into pract

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Micron’s Singapore Process Development (PD) group in Technology Development (TD) is looking for Plasma-CVD / Diffusion PD engineer to support Plasma-CVD/DIFF process development of advanced technology nodes. You will design and optimize Plasma-CVD or Diffusion for Micron’s innovative NAND Flash products. As a PD Engineer, you will take ideas from conception through process development then implementation in our manufacturing facilities. In addition to your technical responsibilities, you will also run the projects of highly technical nature. This role is essential to the success of Micron’s products and may require business-related travel. Primary areas of responsibility include Plasma-CVD or Thermal Diffusion process and film characterization, optimization, design, troubleshooting, process transfer and fundamental research. Advanced Thin Films PD Engineer will interact with groups such as Process Integration, Metrology, Surface characterization labs, Electrical Failure Analysis, Yield Enhancement, Manufacturing and Equipment vendors/suppliers, to ensure robust thin film processes that meet the precise physical and electrical requirements for Micron Products. As an Advanced Thin Films PD Engineer at Micron, you will be required to travel for brief business purposes. This p

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Micron’s Singapore Process Development (PD) group in Technology Development (TD) is looking for Plasma-CVD / Diffusion PD engineer to support Plasma-CVD/DIFF process development of advanced technology nodes. You will design and optimize Plasma-CVD or Diffusion for Micron’s innovative NAND Flash products. As a PD Engineer, you will take ideas from conception through process development then implementation in our manufacturing facilities. In addition to your technical responsibilities, you will also run the projects of highly technical nature. This role is essential to the success of Micron’s products and may require business-related travel. Primary areas of responsibility include Plasma-CVD or Thermal Diffusion process and film characterization, optimization, design, troubleshooting, process transfer and fundamental research. Advanced Thin Films PD Engineer will interact with groups such as Process Integration, Metrology, Surface characterization labs, Electrical Failure Analysis, Yield Enhancement, Manufacturing and Equipment vendors/suppliers, to ensure robust thin film processes that meet the precise physical and electrical requirements for Micron Products. As an Advanced Thin Films PD Engineer at Micron, you will be required to travel for brief business purposes. This position requ

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Operations Team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About The Role Affirm is building a de novo bank, and this role will help establish and scale its operating foundation. You will own the Finxact core and digital banking experience platforms, lead deposit and lending operations strategy, and partner with servicing teams to build resilient, well-controlled processes that deliver transparent, reliable financial products. What You’ll Do Own the implementation, configuration, and ongoing administration of Finxact as the Bank’s core system of record, including product structures, rates and fees, transaction and posting rules, account parameters, general-ledger mappings, user entitlements, environments, and controlled production changes. Own the operational delivery and ongoing management of Savana and the Bank’s integrated digital account-opening, online and mobile banking experiences. Translate customer and operational needs into requirements; lead user-acceptance testing, release readiness, issue resolution, and continuous platform improvement. Lead operational launch readiness, including operating-model design, procedures, roles and responsibilities, staffing and training, end-to-end testing, mock processing days, cutover, go/no-go evidence, hypercare, and the transition to stable business-as-usual operations. Direct daily deposit operations, including b

About this role At Chime, we help our members achieve financial peace of mind. To do this we need features that are highly available and human & technical systems that are resilient. That’s where you come in. You will be a member of our Incident Response team to help Chime improve our readiness, response and drive organizational change from incidents. As an Incident Operations Manager on Chime's Incident Operations team (Platform Engineering), you'll manage incidents end to end: from declaration and coordination, through member communication and member remediation, to review and follow-through. You'll work across Engineering, Product, Member Experience (MX), Core Experience, Risk, Compliance, Legal, and Finance, and lead through influence rather than authority. You'll bring a proactive, solution-oriented mindset and keep the member at the center of every decision. Alongside on-call work, you'll own defined improvement workstreams that make our response better every quarter. In this role, you can expect to: Coordinate incidents end to end. Serve on the incident on-call rotation, including some after-hours coverage on weekends, nights, and holidays. Independently run incidents from declaration to resolution: setting severity, paging the right responders, running the bridge, confirming member impact, and driving mitigation decisions. Help drive communication during incidents. Draft clear, accurate member messages across in-app, push, inbox, email, and support channels; move them through Compliance and Legal approval within severity-based timelines; and keep Support and MX teams equipped with talking points. Drive member remediation to closure . Run the Remediating phase: define workstreams, DRIs, and exit criteria; partner with Data to size the impacted population; coordinate credits and bulk adjustments with Finance, Compliance, and Core Experience Keep stakeholders informed. Deliver timely status reports and sitreps for leadership, and supply impact summaries and

Your Role: Datadog is seeking a Senior Contracts Manager based in our New York City office to review and negotiate vendor agreements, including those with non-standard terms and moderate complexity. This role will primarily support vendor transactions across the Americas while collaborating with global Procurement, Legal, and business teams on cross-regional matters. You will advise Procurement and internal stakeholders on contractual, commercial, operational, and compliance risks. You will also help improve contracting processes and support other members of the contracts team. What You’ll Do: Serve as a primary point of contact for Procurement and business leaders on supplier and service provider engagements across the Americas. Manage matters across the contract lifecycle, from intake through renewal or termination, and support global or cross-regional transactions as needed. Review and negotiate vendor agreements, with an emphasis on SaaS and technology-related vendor transactions. Handle moderately complex agreements independently and take on high-complexity agreements and novel issues with attorney or management support. Typical intake includes agreements for software, cloud services, AI tools, privacy, professional services and consulting, marketing and advertising, equipment purchase and rental (including maintenance), office operations and facilities, and benefits. Partner with Product, Privacy, Security, and Procurement to assess risk and recommend practical positions. Advise stakeholders on gaps between proposed contract terms and the business’s technical and compliance requirements, balancing legal protection with operational and commercial goals. Use negotiation and influencing skills with senior stakeholders to resolve complex contract issues. Interpret existing agreements and advise stakeholders on rights, obligations, renewals, amendments, termination, and risk exposure. Support resolution of vendor disputes by developing recommend

About the Team OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces that support our people and our mission. Within REW, the Strategic Occupancy Planning team connects business needs, workplace strategy, and space data to help shape where and how our teams work. We partner closely with business leaders, Finance, People, Workplace Operations, and Design & Construction to anticipate growth, optimize space utilization, and deliver a thoughtful, scalable workplace experience. About the Role We’re looking for an experienced Occupancy Planning & Workplace Strategy Manager to lead strategic space planning for our Go-to-Market (GTM) and General & Administrative (G&A) organizations. In this role, you’ll translate evolving business needs into actionable occupancy strategies, capacity scenarios, and workplace recommendations. You’ll serve as a trusted partner to business leaders, balancing growth projections, operational requirements, and employee experience to inform decisions about how our teams use space. You’ll own planning across a complex, evolving portfolio while leveraging CAFM/IWMS systems and data analytics to drive accurate, scalable decision-making. This role requires a combination of strategic thinking, hands-on technical expertise, and strong cross-functional partnership to turn planning recommendations into operational outcomes. This role is based in San Francisco. We use a hybrid work model of three days in the office per week, with approximately 10–20% travel. In This Role, You Will Own strategic occupancy planning for GTM and G&A organizations, translating headcount forecasts, business priorities, and workplace needs into actionable space plans. Develop and evaluate capacity scenarios, neighborhood strategies, team adjacencies, seating models, and space allocation recommendations to support organizational growth. Partner with business leaders and executive stakeholders to understand evolving requirements, communi