Senior Technical Support Representative Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join the Growing Solutions Engineering Team! Solutions Engineers (SEs) at Okta play a pivotal role in the customer journey, helping organizations solve complex identity challenges. We engage with customers at every stage, combining our technical curiosity with business insight to drive meaningful conversations. We’re looking for team players who can create impactful sales presentations, build compelling product demonstrations, and educate a wide audience on modern cloud security solutions. If you have a strong background in technology, a mindset of continuous learning, and a passion for customer engagement, this role is for you. What You’ll be doing: Support customers throughout the sales journey (discovery, validation, proposal, due diligence), demonstrating the value of the Okta Platform through live demos and presentations. Communicate with stakeholders at all levels of the customer's organization, including CxO, security, developers, Product Managers, and IT administrators. Bridge the gap between business and technology for diverse audiences, from security engineers and developers to CISOs and CIOs. Partner with the sales team as the go-to technical counterpart, enabling customers to validate the value and potential of the Okta platform. Focus on our Okta Workforce Identity solutions, confidently addressing product features and in-depth technical inquiries from customers. Design and execute well-defined, outcome-driven Proof of Concepts (POCs). Develop

What You Will Achieve A Senior Associate Scientist (R2) position is available in the Conjugation Process Development group of Bioprocess R&D in USA - WA - Bothell. We’re seeking a passionate and creative individual to join a dynamic team of scientists and engineers focused on developing robust, scalable, and high productivity conjugation processes for the manufacture of antibody-drug conjugates (ADCs) for early- and late-phase clinical programs. The work will also involve working with commercial and clinical production facilities to ensure accurate technology transfer and successful large-scale production. You may also be involved in cutting-edge technology development projects that seek to discover new innovations for ADC process development and/or manufacturing. How You Will Achieve It Design, plan, and execute milligram to gram-scale conjugation experiments in the development laboratory. Ensures timely, effective, and high-quality documentation in electronic laboratory notebooks and internal technical reports. Communicate results and findings to stakeholders on a regular basis; present data/strategy to colleagues and management in internal and external venues (technical meetings, project team meetings, and conferences, etc.) as appropriate. Assist in or lead the technology transfer of manufacturing processes to clinical and commercial manufacturing facilities. Provide support and troubleshoot during manufacturing campaigns as needed. Work collaboratively with colleagues both within the group and cross-functionally; contribute to maintaining and improving upon our safe, effective and efficient lab operations. Qualifications Must-Have BS/BA in Chemistry, Biochemistry, Chemical/Biochemical Engineering, or other related disciplines with 3-4 years of experience, or MS in the above fields with 0-2 years of experience.

LOCATION : This will be a hybrid role (1 day a week) working out of our San Carlos, CA location. POSITION SUMMARY: Natera is a global leader in cell-free DNA testing, supporting oncology, women’s health, and organ health. Our goal in R&D operations data science is to support R&D activities at Natera through data analytics and the development of intelligent tools to optimize workflows and processes. As a Senior Data Analyst on the team, you will play a pivotal role in designing, prototyping, and building out a modern, next-generation AI analytics platform to phase out legacy reporting infrastructure. In this role, you will leverage AI developer tools (e.g., Claude Code, Gemini) to significantly accelerate design, scripting, and platform prototyping. However, speed must be paired with engineering rigor: you must possess deep foundational technical expertise to critically review, audit, validate, and refine all AI-assisted output, ensuring production-grade code quality, data accuracy, and system reliability. PRIMARY RESPONSIBILITIES: Platform Design & Rapid Prototyping: Lead the effort in architecting, iterating, and building out a new R&D analytics platform. Rapidly prototype scalable analytics solutions and modern self-service data tools AI-Accelerated Development & Rigorous Validation: Proactively utilize advanced AI tools (including Claude Code, Gemini, and coding assistants) to accelerate development cycles, automate repetitive coding tasks, and speed up platform prototyping. Thoroughly review, debug, unit-test, and validate all generated code and analytics logic for correctness, security, and efficiency Data Pipeline & SQL Engineering: Extract, clean, transform, and model complex multi-source R&D data. Develop and optimize high-performance custom SQL queries and partner with Data Engineers to enhance database scalability and platform performance Analytics & Insight Generation: Translate operational requirements into act

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Creator Service Translation team is the heartbeat behind our worldwide gaming experiences. We own a broad spectrum of localization sources including text, images, audio, etc, as well as the full localization pipeline for content detection, translation, serving and rendering. As a Senior Software Engineer , you will design and build highly scalable systems to help creators to continuously deliver experiences that feel native and seamless. You will help us to expand the language families and locales, support real-time localization, enrich translation media types, and improve the translation quality to be industry-leading for Roblox. Join us if you thrive on cross‑functional collaboration, care about the craft of language, and want to shape how millions of players experience our worlds, and everywhere in between. You Have: Experience: You have 7+ years of experience and you’ve designed and led implementation on highly scalable and reliable distributed backend systems. You have hands-on experience in microservices. Knowledge: You are proficient in one or more programming languages (C#, C++, Go, Python or similar programming language). Deep understanding of C++ is a plus, f

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The Financial Reporting team supports the accuracy, integrity, and transparency of Stitch Fix’s financial reporting and accounting processes. As a Senior Accountant, Financial Reporting, you will play a key hands-on role across external reporting, technical accounting, equity accounting, and certain general accounting activities. You’ll partner closely with Accounting, Legal, Finance, Investor Relations, and external auditors to support accurate and timely reporting in accordance with U.S. GAAP and SEC requirements. This role is ideal for someone who thrives in a fast-paced, deadline-driven environment and approaches their work with a focus on accuracy, continuous improvement, and adding value to the business. What You’ll Do Prepare and support external filings and internal reporting, including Forms 10-Q, 10-K, and 8-K and earnings releases, drafting financial statements, footnotes, and supporting schedules in accordance with U.S. GAAP and SEC requirements and performing detailed tie-outs across reporting materials. Manage and support equity accounting under ASC 718, including monthly stock-based compensation journal entries, reconciliations, activity analysis, and related reporting. Research and analyze routine and emerging U.S. GAAP and SEC guidance, contribute to technical accounting memorandums, and support the implementation of new or evolving accounting requirements. Support external audits and SOX compliance by preparing documentation and audit schedules, responding to inquiries, maintaining

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking an experienced MDM Product Data Analyst to support the management, quality, governance, and transformation of product master data across enterprise systems. The role will work closely with Product, Business, Engineering, Data Governance, and technical teams to analyze complex product data, define and validate data quality rules, support MDM onboarding and migration, and drive resolution of data issues. The ideal candidate combines strong product data and MDM expertise with advanced SQL, analytical problem-solving, and practical use of AI/GenAI to improve data analysis and delivery. WHAT YOU'LL DO • Analyze, manage, and reconcile product master data across multiple source systems, MDM platforms, and downstream applications. • Leverage AI/GenAI tools to accelerate data profiling, analysis, data quality rule development, documentation, issue investigation, and root-cause analysis. • Translate business and product requirements into clear data requirements, attribute definitions, validation rules, and analytical specifications. • Perform detailed data profiling to identify quality issues, gaps, inconsistencies, anomalies, duplicates, and data integrity risks across product attributes and relationships. • Define, document, implement, and validate data quality rules covering completeness, accuracy, validity, consistency, uniqueness, and business-rule compliance. • Develop source-to-target analysis and reco

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. This role is in-person in the Bangalore office. No remote work is possible. THE ROLE We are seeking an experienced MDM Product Data Analyst to support the management, quality, governance, and transformation of product master data across enterprise systems. The role will work closely with Product, Business, Engineering, Data Governance, and technical teams to analyze complex product data, define and validate data quality rules, support MDM onboarding and migration, and drive resolution of data issues. The ideal candidate combines strong product data and MDM expertise with advanced SQL, analytical problem-solving, and practical use of AI/GenAI to improve data analysis and delivery. WHAT YOU'LL DO • Analyze, manage, and reconcile product master data across multiple source systems, MDM platforms, and downstream applications. • Leverage AI/GenAI tools to accelerate data profiling, analysis, data quality rule development, documentation, issue investigation, and root-cause analysis. • Translate business and product requirements into clear data requirements, attribute definitions, validation rules, and analytical specifications. • Perform detailed data profiling to identify quality issues, gaps, inconsistencies, anomalies, duplicates, and data integrity risks across product attributes and relationships. • Define, document, implement, and validate data quality rules covering completeness, accuracy, validity, consistency, uniqueness

We are Datadog's in-house product experts. The Technical Enablement Management (TEM) team empowers customers through technical training sessions, ensuring they maximize the value of Datadog. We combine deep technical knowledge with a consultative approach, demonstrating best practices and tailoring training to specific use cases. As a Manager on this team, you will play a critical role in strengthening our relationships with Sales and Customer Success teams across APJ, developing and coaching the Technical Enablement Managers (TEMs) who report to you, and evolving our enablement programs to better support customer adoption and success. You will lead a distributed team of Technical Enablement Managers covering markets across Asia and ANZ. Manager 2 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. In APJ you will also be the most senior enablement voice in the region, so you will spend as much time building awareness and credibility with Sales and Customer Success as you do managing delivery. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the positioning and enablement strategy for Sales and Customer Success teams in APJ, driving attach rates by positioning training as a value-added service and increasing consumption of complimentary offerings Build demand upstream: engage Sales and Customer Success teams across the region at scale, keep positioning and materials current, and drive consistent use of the request process Act as the quality gate for incoming work, scoping requests to the right offering, focusing broad asks into targeted sessions, and aligning demand to business need Analyze customer training adoption and feedback, evaluating programs for ROI to inform which offerings to scale, evolve, or r

We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Senior Process Engineer is responsible for providing support for multiple product families related to safety, quality, service, product cost, process improvements, and customer feedback across chemical, extrusion, textile, and biomedical manufacturing processes. This role leads and participates in cross-functional teams to achieve project goals, support continuous improvement initiatives, and drive manufacturing performance. Based at Medtronic's North Haven, Connecticut campus, a major manufacturing and engineering site supporting Surgical Innovations products, the Senior Process Engineer serves as a technical expert for production equipment and manufacturing processes. The role also supports new products transitioning from R&D into manufacturing, helping ensure successful product launch, operational readiness, and long-term manufacturing sustainability. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. The Senior Process Engi

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada is a leading provider of virtual-first care for weight health, diabetes, hypertension, and musculoskeletal issues. As a Senior Product Manager for Enterprise Solutions, you will lead advance discovery and help to shape strategic customer partnerships in support of Omada’s expansion into the payer, PBM and Provider ecosystem. You will operate between product squads and commercial teams, identifying gaps and opportunities, and advocating for the problems we should be solving with customers and potential partners. You will directly support the Senior Director, Product in high impact special projects. This is a dynamic position in which you will get exposure to many aspects of the business, and will have an opportunity to partner closely with other product managers on the team to build innovative programs and tools. About you: 5+ years of product management experience 10+ years of a combination of market and/or product strategy, product management, general management, software development, consulting, product or business operations Bachelor's degree or equivalent industry experience Passionate about building experiences that people love to use Able to think beyond constraints to imagine new ways to enroll and engage members Excellent organizational and analytical skills with strong technical understanding At home in ambiguous or green field opportunity spaces, with a track record of successfully bringing 0-1 products to market Adept at solving problems with limited resources, and proactively advocating for whatever it is you need to succeed Strong writer and clear communicator Collaborative, and able to drive alignment in a group of stakeholders Comfortable analyzing data and leading research/discovery efforts to understand a problem space, identify opportunities, and propose solutions Human-centered product development and Continuous Discovery experience a plus Expe

Job Title: Senior Platform Engineer - IDE About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Position: Senior Platform Engineer Experience: 5+ Years Work Mode: Hybrid We are looking for a Senior Platform Engineer with strong experience in infrastructure architecture, internet technologies, networking, and web infrastructure . The role will focus on designing secure, scalable, and highly available infrastructure solutions aligned with enterprise standards. Key Responsibilities Design and deliver end-to-end infrastructure solutions and ensure infrastructure readiness. Translate application and business requirements into high-level infrastructure designs. Create and maintain Technical Architecture Documents (TADs), lo

What You Will Achieve As a Senior Scientist, you will be at the center of our operations and you’ll find that everything we do, every day, is in line with an unwavering commitment to quality. You will be recognized as a technical expert and a scientific contributor. With your deep knowledge of the discipline, you will be an active team member whose decisions impact the projects. You will perform qualitative and quantitative analyses of organic and inorganic compounds to determine chemical and physical properties during chemical syntheses, or drug product development process. You will be using your scientific judgment to adapt standard methods and techniques by applying prior work experience. You will be forecasting and planning resource requirements for your project team. Your creativity in developing novel processes and new ideas will be used frequently. You will undertake mentoring activities to guide team members. It is your innovative scientific temperament that will help in making Pfizer ready to achieve new milestones and help patients across the globe. How You Will Achieve It This colleague will be responsible for developing analytical strategies in support of pharmaceutical drug substance and/or drug products during all development phases, including supporting manufacturing process development, developing, validating and transferring analytical methods, designing stability studies for shelf life assignments, and developing impurity control strategies. Collaborates with colleagues and subject matter experts to assess the most appropriate analytical approach to support project activities, including use of computational predictive tools, modelling software and data visualization tools where appropriate. Perform lab work and delegate responsibilities and review peer lab work as appropriate, Through effective communicat

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently, we are hiring for an experienced Senior STIBO Software Developer to support enterprise Master Data Management (MDM) initiatives in a fast-paced retail and healthcare environment. This Senior Developer focuses on building scalable data solutions to manage product, vendor, and customer master data across omnichannel systems while ensuring data quality, governance, and consistency. Expectations for the Role: Invest 15% of your time mentoring less experienced engineers Invest 15% of your efforts working alongside Product as well as stakeholders on other teams Invest 70% of your time using your technical SME and coding skills in strategic planning, scoping, delivery, and working alongside the Senior Engineering Manager Develop and support STIBO STEP solutions, workflows, and integrations Ensure data quality, governance, and platform performance Troubleshoot and resolve complex platform and data issues Drive delivery through accurate estimates, ownership, and communication Support production operations, Sa

Work Flexibility: Hybrid or Onsite Stryker is hiring a Senior Quality Engineer to join our Neurovascular division. This is a hybrid r ole based in Fremont, CA or Salt Lake City, UT . As the Senior Design Quality Engineer , you will be actively involved in Product Risk Management, Post Market Surveillance, Design Control and Product Quality Improvement. You will be involved in a fast-paced mix of short design change efforts and will be responsible for product risk management and adherence to design control requirements throughout the product lifecycle. You will be responsible for ensuring that post market data and feedback is channeled into the risk management system throughout the product lifecycle. You will make regular use of problem-solving tools and statistical analysis to analyze and trend data and provide quality input into technical investigations, perform test method development and validation, design verification, risk assessment and design reviews. You will be responsible for supporting product testing and failure analysis, writing protocols and reports, creating and maintaining risk files and assessing the impact of necessary changes to our products. You will lead initiatives to increase sales and improve the customer experience of our devices. Neurovascular (NV) products push the boundaries of technology to meet ever increasing product performance requirements, making the goal of assessing and demonstrating, safety, performance and compliance an exciting challenge. What You Will Do Develop qualification plans, protocols, and reports for new products, existing products, components, and subassemblies. Execute product testing, inspection, verification, and validation activities to support design and quality objectives. Perform failure investigations and root cause anal

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role The Senior Explosive Safety Specialist provides technical expertise and operational leadership for activities involving explosives, ammunition, energetic materials, warheads, fuzing systems, and munitions. In addition to serving as an experienced explosive safety practitioner, this role supports the planning and execution of complex domestic and international field operations, live-fire testing, flight testing, demonstrations, and deployments. The Senior Explosive Safety Specialist is expected to independently lead deployment operations associated with assigned programs while maintaining sufficient working knowledge of aviation/range operations and regulated transportation requirements to support broader field activities. This role works closely with engineering, flight operations, test, manufacturing, logistics, safety, and program teams to safely and effectively execute energetic and field operations. Key Responsibilities Explosive Safety & Energetic Operations Apply explosive safety requirements to the handling, transportation, storage, integration, testing, and use of ammunition, explosives, energetic materials, warheads, fuzes, and munitions. Independently support and oversee complex explosive and energetic operations. &nbsp