Solutions Consultants Manager in Tokyo

Field CTOはDatadogの社内プロダクトエキスパートとして、Technical Solutions（TS）チームを通じて、見込み顧客への提案活動および既存顧客の成功支援を行い、Datadogのグローバルな成長を支えています。 Field CTOは、Product Solutions Architecture（PSA）組織の一員として、技術的な知見をもとにお客様の経営層や意思決定者に対する信頼できるアドバイザーとして活動します。お客様のビジネス目標とDatadogのプロダクト戦略を結びつけ、デジタルトランスフォーメーションの推進と、双方にとっての持続的な成長の実現に貢献します。 Datadogのさらなる事業拡大に伴い、日本市場全体のGo-To-Market（GTM）における技術戦略をリードするField CTOポジションを新設します。本ポジションでは、業界におけるリーダーシップの確立（対外発信・エバンジェリズム）、中長期的な戦略的価値提案の推進、ならびに市場におけるプレゼンスの拡大を担っていただきます。 Datadogでは、オフィスカルチャーを大切にしています。オフィスで築かれる人間関係やコラボレーション、そしてそこから生まれる創造性に価値を置いています。当社はハイブリッドワーク体制を採用しており、Datadogの社員一人ひとりが自分に最適なワークライフバランスを実現できるようにしています。 What You’ll Do: C-Level: CIO／CTO／CEO／CISOレベルの顧客および見込み顧客のエグゼクティブに対し、戦略的なアドバイザーとして、オブザーバビリティの導入プロセス、投資判断、運用定着に至るまでを戦略的に支援する。 GTM: 顧客とのエンゲージメントを通じて、業界特有のトレンドやその影響・可能性を特定し、Product、GTM、BVA、Architectureチームに対してトップ・オブ・ファネル創出に貢献します。Product SAおよびProduct Managementと連携し、業界向けソリューションを共同で創出します。 Leadership: Datadogプラットフォームの価値を体現するとともに、オブザーバビリティおよびセキュリティ分野におけるソートリーダーシップを発揮します。高度なソリューション、業界のベストプラクティス、大規模環境における優れた可視性と管理を提供する当社の取り組みを強調します。 Advisory: ROI（投資対効果）、価値実現、ホワイトスペース分析に関して、Salesリーダーおよび顧客・見込み顧客のエグゼクティブにとって信頼できるアドバイザーとなります。専門とする業界領域において、個別顧客の案件戦略および導入戦略を支援します。 Collaboration: Product Solutions Architecture（PSA）、Sales、Sales Engineering、Marketingと連携し、実務担当者および経済的意思決定者を含む幅広いオーディエンスに対して、質の高い技術的支援を提供する。 Presentations: 戦略的顧客のニーズにDatadogがどのように応えるかを示すため、アーキテクチャおよびデザインに関するエンゲージメントを主導します。また、DatadogのExecutive Briefing Center（EBC）において、著名な顧客や見込み顧客とともに、全体アーキテクチャ、オブザーバビリティのベストプラクティス、業界トレンドに関するエグゼクティブ向けブリーフィングに参加します。 Hiring: Product Solutions ArchitectureおよびField CTOチームにおける優秀な人材の採用活動において、リーダーシップを支援します。 Who You Are 業界経験: エンタープライズアーキテクチャ、または大規模なアプリケーションアーキテクチャ分野で15年以上の豊富な経験を有し、実際のユースケースに基づいてアーキテクチャを設計・適用できる能力を持つこと。加えて、日本市場の顧客におけるオブザーバビリティ領域、クラウド、および技術変革に関する深い知見を有すること。 戦略的思考力: 多様な技術的およびビジネス上の課題に対して、長期的かつ創造的に思考できる能力。 ステークホルダーマネジメント: 大規模エンタープライズ組織において、VP以上およびCレベルの主要ステークホルダーと対話し、影響力を発揮してきた経験。 テクノロジスト: 高い技術力を備えたハンズオン型のリーダーとして、組織内のあらゆる階層と信頼関係を構築できる方。 プレゼンテーション能力: 多数の参加者を前にした顧客向けプレゼンテーションに優れ、複雑な技術的詳細の説明から、エグゼ

Business Solutions Manager improves operational processes and supports critical business strategies by managing the development, implementation, and maintenance of application systems. Leads multiple projects and oversees developers to ensure specifications are met. Provides input to strategic decisions that affect functional areas of responsibility. May give input to developing the budget. Capable of resolving escalated issues arising from operations, which require coordination with other departments or regions. Key responsibilities: Establish and maintain a regional IT strategy supporting plans based on Global IT strategy and needs Identify and help solve problems affecting business solutions and work closely with Global/local IT peers and business stakeholders to analyze business systems and make recommendations for technical and process improvements Work on harmonization of local business processes, aligning with Global business processes Manage IT staff (onsite, remote, in-house, and third-party outsourced teams) and drive both project implementation and daily IT operational support management Collaborate and work closely with the business teams and extended IT teams both globally and regionally (systems analysts, solution architects, developers, security SMEs) to transform business requirements into scalable system solutions Respond quickly to shifting market dynamics and business demands, and when appropriate, work with key leadership to mitigate project or operational risks or to prioritize projects Act as the Japan IT Business Partner to serve as single point of escalation for strategic and critical tactical issues raised by the local and global stakeholders Liaise between Japan, the rest of Asia, and global headquarters to exchange best practices, learn about global trends, and propose new services or features to different functions that could help achieve Japan’s busi

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 1000+ integrations Become demo certified and lead a three-pillar demo to customers Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) Experienced using Zendesk, Jira, Confluence, or similar software An engineer with previous technical troubleshooting and/or programming experience Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach An effective written and verbal communicator A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedule that requires weekend availability Fluent in written and spoken English and Japanese as this role will interact with stak

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+ integrations that Datadog works with Ensure successful onboarding of new Solutions Engineers Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Solutions Engineering escalations, and follow up with customers in Japan Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies Who You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Fluent in written and spoken English and Japanese as this role will

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 400+ integrations Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team, including managing other managers Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach and uses data to make informed decisions A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's ok

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Adoption of AI is moving rapidly from pilots to production. Enterprises across APAC are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we’re committed to transforming the Japan enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for the Japan Enterprise Market, you’ll be at the heart of our mission to empower businesses across the region with cutting-edge AI technologies. This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You’ll work closely with leading enterprises, system integrators, and technology partners to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of Japanese businesses. Japan is a key strategic market for Cohere, and your work will directly contribute to our success in this region. You’ll have the opportunity to shape partnerships that drive digital transformation, foster innovation, and position Cohere as a leader in the Japan AI ecosyst

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As an Account Executive, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value. This is a hybrid position working 3 days per week in our Tokyo, Japan office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner. Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygie

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. You’ll also collaborate with business partners to support customers’ business transformation and growth. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage key accounts, developing and executing strategies for a comprehensive account plan based on customers’ business priorities and growth opportunities. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Collaborate with business partners to generate opportunities, develop joint proposals, and support deployment, expanding customer value and business opportunities. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Tokyo . In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own consumption and contracted revenue targets while managing revenue fo

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers Who

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer for New Markets, you’ll be leading the technical discussion with our key prospects & customers in Japan, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. You’ll be an integral part of the Sales team, working both pre and post-sales to ensure technical fit and create innovative solutions for our customers. You will also serve as a bridge between our product development team and our customers, utilizing your strong communication skills to deliver pointed and actionable feedback that our product teams might use to ensure Vanta gets 1% better every day. This role will be based in our Tokyo, Japan office with a hybrid working model. What you’ll do as a Solutions Engineer at Vanta: Partner with pre and post sales to identify, qualify and drive net new, expansion and renewal opportunities Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer Cultivate an environment of teamwork, openness, creativity, and continuous improvement Work cross-functionally to resolve customer business issues and work toward mutual goals Develop processes and workflows that allow us to build and scale

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Software Engineers (FDSEs) work directly with customers to quickly understand their greatest problems and design and implement solutions to use data against them. Our customers rely on Palantir’s platforms for some of their most critical operations, and projects often start with an open ended question like “Why are we delaying so many flights?” or “How can we better identify instances of money laundering?” As an FDSE, you’ll apply your problem solving ability, creativity, and technical skills to help organizations use their data to drive a real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. As an FDSE your responsibilities look similar to those of a startup CTO: you’ll work in small teams with minimal supervision and own end-to-end execution of high stakes projects. Your day might span discussing architecture with fellow engineers, wrangling massive-scale data, coding a custom web app, speaking with customer executives, or establishing strategy for your team. Whether you aspire to be an entrepreneur or an engineering leader, we believe Palantir is the best place — with the best colleagues — to learn how. You’ll learn how to unpack a problem and understand the costs and consequences of its solution. You’ll learn new technologies and languages, and even develop them yourself. You’ll work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop.

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity / ポジションの魅力 As an Air or Ocean Operator, you'll play a key role in ensuring smooth and timely air freight movements for our customers. You'll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. 航空オペレーターとして、お客様に円滑でタイムリーな航空貨物輸送を確保する上で重要な役割を果たします。貨物の追跡を維持するため、航空会社、トラック輸送パートナー、ターミナル、および社内チームと日常的に連携します。 This role combines hands-on operations, customer service, and documentation work helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Japan gateway. この役割は、実務オペレーション、カスタマーサービス、およびドキュメンテーション業務を組み合わせたものであり、シームレスなサプライチェーンの実行を提供しながら、日本のゲートウェイ全体の効率性、貨物量の成長、および収益性を推進します。 What You'll Do / 業務内容 Execute end-to-end air shipments: / エンドツーエンドの航空貨物輸送の実行: Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided. 予約の受付、荷送人/荷受人および代理店と連絡を取り、提供されたSOPの範囲内で出荷を手配する。 Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required. システムにデータを入力してファイルを作成し、MAWBおよびHAWBを完成させ、ファイルの正確かつ期日通りの処理を確保し、必要に応じてAMSのファイル送信やEDI（FHL/FWB