Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide reporting on performance and key areas of Training Performance to Sr Leadership Lead and facilitate training programs for new-hire onboarding and ongoing development, ensuring Service Operations staff are fully prepared to meet performance, quality, and compliance expectations Design, develop, and continuously refine training materials, job aids, and workflow documentation to support new products, process changes, and organizational initiatives Conduct judgment-based quality audits across operational workflows, applying clinical and operational standards to evaluate accuracy, compliance, and readiness Provide targeted coaching and performance improvement guidance, using audit findings and behavioral insights to elevate competency, accuracy, and decision-making across teams Analyze training and quality data to identify trends, performance gaps, and opportunities, synthesizing insights into clear recommendations for senior leadership Build and deliver regular reporting on training outcomes, competency progression, audit results, and operational readiness, shaping leade
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P-1011 Job Location: San Francisco Bay Area, CA As a Sr. Staff Technical Solutions Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialized support and tailored technical solutions for Databricks' largest and most strategic customers in the Digital Native Business (DNB) segment. In this customer-facing role, you will leverage your technical expertise in Apache Spark™ and other data technologies to triage and resolve complex product issues and unblock our customers’ most critical technical challenges. The Impact You Will Have Perform advanced Troubleshooting and Root Cause Analysis to resolve performance and reliability issues in Spark, SQL, Delta, Streaming, and Databricks runtime features using tools like Spark UI metrics, Mosaic AI Model Service, DAGs, and event logs. Discover requirements for continuous monitoring to detect early performance issues working with R&D and NOC teams to optimize the DNB customer environments. Build Rapid POCs, Test/Deploy/Monitor the solutions built by Databricks Engineering to address customer challenges and showcase advanced Spark/ML/AI runtime capabilities aligned with their business goals. Develop comprehensive playbooks and maintain a knowledge base of common issues and solutions for Spark, ML, and AI workflows. Train customer engineering and business teams on best practices in performance tuning, debugging, and effectively leveraging Databricks Features. Pilot new best practices processes/ programs, champion process improvements, and collaborate with cross-functional teams to enhance the customer experience. Advocate for customers in business review meetings and maintain close relationships as a trusted advisor and primary technical point of contact. Collaborate onsite with Field Engineering, Sales, and Product teams during customer engagements and technical presentations to provide rapid solutions to production-impacting issues
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Responsibilities: Drive staff results by communicating job expectations, planning, monitoring and appraising job results, coaching and counseling employees, recognizing performance issues and driving improvement, developing, coordinating and enforcing systems, policies, procedures and productivity standards Establish strategic goals by gathering pertinent business, financial, service and operations information, choosing a course of action, defining objectives, and evaluating outcomes Maintain staff by recruiting, selecting, orienting and training employees; maintaining a safe, secure and legal work environment; developing personal growth opportunities Ensure validation program meets requirements of FDA (21 CFR Part 11 and Part 820), ISO 9001/13485, IEC 62304 and MDSAP Identify differences between ISO and FDA requirements and their applicability to products targeting different markets Report broadly through the organization on validation activities and instrument manufacturing audit readiness Estimate timelines and budgeting for validation engineering development efforts Formalize, sta
The Team + The Role The Pendo for Agents team builds Pendo's AI and agent product area, a large greenfield surface where much of the architecture is being defined as the team builds. This team operates at the center of a fast-moving product space where engineering decisions shape both the customer experience and the technical foundation for future scale. As Senior Manager, Engineering, you will own technical direction for Pendo for Agents end to end and be fully accountable for delivery, engineering quality, and the talent pipeline. You will partner closely with Product, Design, Staff and Principal engineers, and adjacent Engineering leaders to make high-quality architecture decisions, guide execution, and grow a team that can move quickly without over-building. This role is based in our New York City office. What this looks like day-to-day Team leadership: Lead, coach, and manage a team of approximately four engineers today, with the role growing into ownership of two teams as the product area scales. You will support onboarding, professional development, and the growth of strong individual contributors and emerging technical leaders. Architecture ownership: Own the technical direction for the Pendo for Agents architecture end to end. You will partner with Staff and Principal engineers on build-versus-buy decisions, including when to use existing frameworks and when to build in-house. Delivery execution: Guide prioritization, planning, and execution across the team while maintaining a healthy delivery cadence. You will own delivery commitments across sprint and quarterly planning cycles and hold the team accountable to outcomes. Cross-functional partnership: Partner with Product and Design to deliver high-quality features using Agile development practices. You will align on scope, sequencing, and risk while surfacing engineering constraints early and maintaining trust under pressure. Player-coach technical leadership: Stay hands-on in architecture and technical pro
The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026). At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the center of innovation and creativity. MongoDB is seeking a Sr. Staff Software Engineer to join the Atlas Core Data Services organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product, along with the API Platform and Developer Tools. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Core Data Services organization builds the software that manages the Atlas cluster infrastructure hosted on the three major cloud providers (AWS, Azure, and GCP), as well as the software that manages the MongoDB database hosted on that infrastructure. We are constantly challenged to design features that ensure Atlas clusters are secure, available, durable, and performant while running large-scale, critical workloads. The Sr. Staff Engineer in this role will drive innovation across the organization and the company, setting technical standards and direction that enable future growth and velocity. We are looking for engineers with the experience and high standards needed to lead at that scale. Our organization champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies systems expertise to build the foundational infrastructure of a popular database, join us. Let's build a faster, more reliable, and highly scalable database platform together. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities Define standards and vision for the mission-critical Atlas SaaS data
(P-1174) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking an experienced Sr. Staff Software Engineer with deep networking expertise to help shape the future of Databricks’ Networking Infrastructure . As one of the early members of the rapidly growing Bangalore site, you will play a critical role in defining the technical vision and architecture for next-generation network connectivity & observability services that will power & manage millions of VMs across multiple clouds . In this role, you will own and drive the design of large-scale connectivity platforms that form the backbone between Databricks’ control plane and compute plane . These platforms are foundational to improving the scalability, reliability, and efficiency of our compute infrastructure, while enabling more intelligent and cost-effective use of cloud resources. You will operate at an org-wide level , setting technical direction, leading complex cross-team initiatives, and mentoring senior engineers. You’ll work closely with product management, operations, and partner engineering teams to translate long-term business goals into durable, extensible networking systems . This role requires both hands-on technical leadership and the ability to influence architecture and execution across teams. This is a unique opportunity for a senior technical leader who enjoys working in ambigu
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Specific Education & Experience Requirements: Works collaboratively with Statistical Programmers, Biostatisticians, Clinical Research Associates, Clinical Data Managers and other Clinical, Global Drug Safety, Regulatory and Project Management staff to meet project deliverables and timelines for statistical data analysis and reporting. Directs internal and external teams across multifunctional project or functional areas, leads initiatives to gather, organize, and analyze data from different sources such as virology, Case Report Forms, and patient tracking; and works with management and Human Resources to satisfy short-term staffing needs. Is expected to oversee and contribu
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter THIS IS WHERE you build trust to achieve results As an Asst Mgr, Sales, you will be responsible for driving primary sales through product promotion in defined territory by meeting HCPs and para medical staff, Coordinating with commercial or purchase authorities and channel partners for ensuring supply and liquidation of products. Drive awareness and adoption through activations in the territory/accounts. What you'll be doing Strategic Imperative: Drive awareness and adoption on Anesthetics amongst Anesthetists in the assigned territories. Baxter is the only company to offer the most commonly used modern inhaled anesthetics for general anesthesia. This includes a proprietary inhaled anesthetic, SUPRANE (desflurane, USP), AERRANE (isoflurane, USP) and SEVOFLURANE (sevoflurane, USP). Planning: Monthly account wis
Position Summary SingleStore engineers build the real-time data platform that enables some of the world's most demanding applications. Our cloud-native database architecture enables high-performance transactional and analytical workloads at scale. As a Senior Software Engineer on the Managed Service (Helios) team, you will build and own release-defining projects at the intersection of distributed systems, cloud infrastructure, networking, and database technology. Helios runs thousands of SingleStore clusters across AWS, Azure, and GCP — autonomously deployed, scaled, secured, and healed on top of Kubernetes — operating at the frontier of multi-cloud, multi-region, multi-tenant, low-latency, always-on systems. You will work across the control plane, the data plane, the operator, networking, storage, and the customer portal, with true end-to-end ownership. Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process. What you’ll do: Lead complex, cross-functional technical initiatives from conception to deployment. Work closely with product managers, designers, customers, and other engineers to ensure we deliver a high-quality experience. Drive the team's engineering standards, championing best practices in system design, code quality, testing, observability, and CI/CD pipelines to ensure we scale reliably. Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient. Mentor and guide more junior team members, coordinate with other stakeholders and contribute to process improvements, raising the technical bar across the team. Communicate complex technical decisions and trade-offs clearly, including their impact on system performance, reliability, and business outcomes. Partner cross-functionally with teams including Sales, Marketing, and G&A to support produc
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Data Center Operations (DCO) Engineer to join our team. This is a Hybrid role, reporting to the Datacenter Deployment Manager in the Network Infrastructure department. In this role, you will expand and optimize our global cloud security network by staging, provisioning, and maintaining high-performance bare metal hardware and infrastructure. You will collaborate closely with cross-functional engineering teams to validate build activities, troubleshoot complex staging environments, and continuously improve deployment processes. What you’ll do (Role Expectations) Provision new hardware and network devices in a staging environment to expand and supplement the global network Troubleshoot issues within the build environment and repair or replace server and network components and infrastructure Collaborate with maintenance, network, install, and platform engineering teams to execute and
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all! This position would be part of the Global IE team reporting the Sr. Manager of Budget and Planning. The IE team supports the capital budget for Innovation, Technology, & Products (ITP) department, and manages space and strategic capacity for Technology Development (TD). Partnering globally with Engineering teams, Procurement, Finance, and ITP Senior Leaders are primary expectations of this role in pursuit of supporting ITP’s footprint. Additional responsibilities for this role include: Ensure compliance with safety, environmental, and regulatory requirements, including completing required training, reporting concerns, conducting audits, and promoting a strong safety culture. Partner with cross-functional team members across Global TD Operations and Engineering, budget and finance teams, equipment and process development, Finance, MFG and central teams, and Procurement to ensure budget, space, and capacity enables TD. Lead capacity, space, and capital planning activities, building forecasts, bud
P-1448 This role is hybrid and requires at least 3x a week in our office, based in São Paulo/SP. About the Role Databricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with a strong technical foundation in Apache Spark and a passion for customer engagement. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills. In this role, the Sr. Designated Support Engineer/Premier Support Engineer will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience. The Impact You Will Have Manage large strategic accounts to provide a high-touch support experience. Deep-dive into complex Apache Spark and Data Engineering issues, analyzing Spark UI, thread dumps, and driver/executor logs to resolve critical performance bottlenecks. Advise strategic customers on Data Engineering best practices, including optimizing ETL/ELT pipelines, data modeling, and leveraging the Databricks Lakehouse architecture (Delta Lake/Iceberg). Project manage all open support cases to expedite support ticket closure. Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to advance tickets toward resolution. Directly engage on business-impacting situations and ensure recovery of functionality for the customer. Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays, and mitigate issues. Effectively use sound business judgment, risk avoidance, and SME resources to coordinate team efforts to solve problems. Carry out regular reviews of customer cases to identify trends and proactive optimization opportunities. Champion and advocate for customers and chair roundtables to ensure close communication and relationship building with key stakeholders. Drive cust
GAQ427R211 Databricks is seeking an operational leader to serve as Senior Manager, Order to Revenue Process Compliance. As Databricks continues to scale, protecting our usage-based revenue engine requires dedicated oversight at the intersection of product metering, billing systems, and strategic partner relationships. In this role, you will lead the core execution of usage remediation, partner reporting workstreams, and root cause analysis—bridging the gap between raw product metering data and financial ground truth. Primary Responsibilities Remediation & Root Cause Analysis (RCA) : Execute the categorization and resolution of various SLA and usage issues impacting customers and financial accuracy, lead mandatory cross-functional RCAs with Engineering to address finance-impacting issues, ensuring policy and execution align to compliance guardrails at scale. Metrics, Reporting & Financial Reserves : Maintain necessary metrics, reporting, and data assets to inform leadership decision-making, influence project prioritization to resolve recurring issues, and inform financial reserves or adjustments to revenue recognition processes. Partnership Governance & Outbound Reporting : Catalog and maintain a deep understanding of key partnership terms, create and preserve standard operating procedures (SOPs), oversee the execution of outbound reporting workstreams by staff, and sign off to own operational outcome results. Cross-Functional Collaboration : Partner closely with Engineering and business stakeholders to turn usage insights into operational improvements and ensure compliance with partnership arrangements. Minimum Qualifications Education : Bachelor’s degree in Accounting, Finance, Business, or a related technical field. Professional Experience : 10+ years of relevant experience, with extensive expertise in business partnering, influencing cross-functional stakeholders, and consumption-based revenue recognition/accounting. Technical Acumen : Exp
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Software Engineer – Test Automation Infrastructure (ZIA Core) to join our team. This is a hybrid (3 days per week in San Jose, CA office) role, reporting to the Sr Manager, Software Engineering, QA in the ZIA Engineering team. In this role you will own the architecture, development, and maintenance of a high-scale system test automation infrastructure for ZIA Core Datapath, a cloud security platform processing 400B+ transactions daily. You will build repeatable automation suites for L4-L7 technologies, validate cloud firewall and tunneling stacks, diagnose customer issues, and mentor engineers while driving continuous regression optimization. What you’ll do (Role Expectations) Collaborate with cross-functional teams during design, development, and maintenance of cloud-based software solutions Architect, design, develop, and maintain a scalable system test automation infrastructure for
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Software Development Engineer, ZIA Core Datapath to join our team. This is a hybrid (3 days per week in San Jose, CA office) role, reporting to the Sr Manager, Software Engineering, QA in the ZIA Engineering team. In this role you will own the architecture, development, and maintenance of a high-scale system test automation infrastructure for ZIA Core Datapath, a cloud security platform processing 400B+ transactions daily. You will build repeatable automation suites for L4-L7 technologies, validate cloud firewall and tunneling stacks, diagnose customer issues, and mentor engineers while driving continuous regression optimization. What you’ll do (Role Expectations) Collaborate with cross-functional teams during design, development, and maintenance of cloud-based software solutions Architect, design, develop, and maintain a scalable system test automation infrastructure for a cloud produ
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