Strategy And Ops Senior Manager Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, SME Growth Program Management Overview: SMEs are the backbone of the global economy and a key driver of Mastercard’s growth strategy. As both buyers and sellers within the payment ecosystem, they represent a significant opportunity to expand adoption, deepen engagement, and deliver innovative solutions that help businesses thrive. The Director, SME PMO & Strategic Execution will serve as the operational backbone of Mastercard's global SME business across the enterprise, ensuring priorities are translated into coordinated action and measurable outcomes. This role is responsible for driving cross-functional execution, governance, and accountability across the SME organization, partnering closely with senior leaders to align stakeholders, prioritize investments, and maximize business impact. As a trusted advisor and chief integrator, the Director will establish the operating rhythms, performance management processes, and decision-making frameworks that keep strategic initiatives on track. The role requires a highly collaborative leader who can influence across a complex global matrix, anticipate risks and dependencies, and bring teams together around shared objectives. The ideal candidate combines strong business acumen with exceptional program management and stakeholder leadership skills.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Presales Engineer, Product Specialist. About the job This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy. Responsibilities In this role, you’ll: Develop your expertise of the Twilio platform, use cases and buyer personas, while keeping up with industry trends in Voice + AI Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win Support core sales and solutions engineering

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. This Finance Analyst role will support our Rideshare business — the heart of Lyft’s operations — helping shape strategy, forecast performance, and guide critical decisions that impact millions of riders and drivers every day. We are seeking a highly analytical and detail-oriented professional with exceptional financial acumen and strategic thinking skills. Strong communication, prioritization, and teamwork are essential, along with a proactive, results-driven mindset. This is a unique opportunity to play a hands-on role in the financial future of one of the most innovative, mission-driven companies in the tech and mobility space. Responsibilities: Develop, maintain and enhance financial models to assess performance, growth opportunities, and operational efficiency. Lead the weekly Actuals vs. Forecast process, identifying variances and updating Rest of Quarter projections to keep leadership informed of our trajectory. Collaborate with teams across Operations and Product, to connect financial outcomes with business levers. Enhance forecasting accuracy and reporting efficiency through automation and scalable tools. Develop sustainable financial data management/sourcing practices Deliver clear, actionable insights through dashboards, reports, and executive presentations. Ensure accurate and transparent financial reporting through collaboration with Accounting and Data teams Support continuous improvement across FP&A systems and processes. Collaborate with the Accounting team on month-end and quarter-end processes Experience: A Bachelor's degree in a quantitative field (e.g Economics, Computer Science, Mathematics, or Finance) with at least 2-3 years of experience in financial planning and analysis, preferably in a dynamic and challenging environment. Demonstrated ability to develop complex fin

At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours. As a Senior Staff Mechanical Engineer, you will be a primary architect of Carbon’s hardware future. You won't just design parts; you will define the technical roadmap and foundational architectures for our next generation of additive manufacturing solutions. As a senior leader within a high-velocity hardware team, you will navigate extreme ambiguity to deliver elegant, high-reliability systems. You are expected to be a technical cornerstone, elevating the engineering bar across the organization and mentoring the next generation of staff-level talent Note: This role is remote; working from a home office in North Carolina. You will… Drive Hardware Architecture: Own the high-level mechanical architecture for new 3D printing platforms, ensuring modularity, serviceability, and industry-leading precision. Lead Cross-Functional Technical Delivery: Act as the technical bridge between Systems, Electrical, Software, and Materials Science to de-risk 0-to-1 products. Establish Engineering Standards: Define company-wide frameworks for validation, reliability testing, and DFM to ensure hardware excellence at global scale. Influence the Roadmap: Partner with Leadership and Product Management to translate product needs into a multi-year technical execution strategy. Navigate Technical Debt: Proactively identify and resolve architectural gaps in our technology to improve long-term product performance. Act as a Technical Gatekeeper: Serve as an

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is looking for an innovative and hands-on Sr. AI/ML Engineer with a strong background in applied machine learning and data science to lead the evaluation, training, and integration of advanced AI and machine learning models across our product suite. In this role, you will help shape our AI strategy by identifying the most appropriate models for our use cases, optimizing their performance through fine-tuning and prompt engineering, and ensuring their responsible deployment within our platforms. You will have the opportunity to show who you are throughout our interview process; we don’t ask any trick questions or expect you to perform a whiteboard exercise. We want to see you shine by showing us work you are most proud of! Who you are: You are an applied AI and machine learning engineer with strong data science fundamentals, deeply curious about what's possible with large language models and practical machine learning applications. You’re a collaborative engineer who thrives in a fast-moving environment, and you’re as comfortable training and fine-tuning models as you are crafting prompts or evaluating model outputs. You have a strong understanding of ML fundamentals, but you're pragmatic in

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is looking for an innovative and hands-on Sr. AI/ML Engineer with a strong background in applied machine learning and data science to lead the evaluation, training, and integration of advanced AI and machine learning models across our product suite. In this role, you will help shape our AI strategy by identifying the most appropriate models for our use cases, optimizing their performance through fine-tuning and prompt engineering, and ensuring their responsible deployment within our platforms. You will have the opportunity to show who you are throughout our interview process; we don’t ask any trick questions or expect you to perform a whiteboard exercise. We want to see you shine by showing us work you are most proud of! Who you are: You are an applied AI and machine learning engineer with strong data science fundamentals, deeply curious about what's possible with large language models and practical machine learning applications. You’re a collaborative engineer who thrives in a fast-moving environment, and you’re as comfortable training and fine-tuning models as you are crafting prompts or evaluating model outputs. You have a strong understanding of ML fundamentals, but you're pragmatic in

SingleStore is looking for an accomplished sales professional to join our Sales Team. AI is moving from experimentation into production, and this role is an opportunity to break into AI while doing meaningful enterprise selling. As an Account Executive, AI Hunter, your job is simple: create new SingleStore customers. You will find companies building AI applications where data access, real-time context, memory, retrieval, or operational scale is becoming a constraint—and turn those challenges into new SingleStore customers. You will own a broad territory, build a majority self-sourced pipeline, create demand in an emerging category, and close greenfield enterprise opportunities. This is a true hunting role. You will engage customers before they have a defined project, develop customer-specific points of view, create urgency around business and technical problems, work with technical experts to land first production workloads, and build a measurable new-logo business with broad ownership. The ideal candidate is a measurable enterprise hunter who is competitive, curious, technically credible, resilient, and able to sell business outcomes. Direct AI sales experience is valuable, but proven selling ability and technical curiosity matter more than a narrow “AI seller” title. Role and Responsibilities Build and execute a territory strategy for net-new customer acquisition. Prospect fearlessly across a broad account universe using proactive, persistent outbound, account-based, partner, and market-education motions; stay resilient and effective through rejection and ambiguity. Form account hypotheses, map the buying center, and earn first meetings with relevant points of view tailored to the customer. Engage executive, business, technical, security, and procurement stakeholders. Lead great business-first discovery, connect AI and data challenges to fundable goals, and build quantified ROI, TCO, or operational-impact cases. Build and develop champions, multi-thread the buying

SingleStore is looking for an accomplished sales professional to join our Sales Team. AI is moving from experimentation into production, and this role is an opportunity to break into AI while doing meaningful enterprise selling. As an Account Executive, AI Hunter, your job is simple: create new SingleStore customers. You will find companies building AI applications where data access, real-time context, memory, retrieval, or operational scale is becoming a constraint—and turn those challenges into new SingleStore customers. You will own a broad territory, build a majority self-sourced pipeline, create demand in an emerging category, and close greenfield enterprise opportunities. This is a true hunting role. You will engage customers before they have a defined project, develop customer-specific points of view, create urgency around business and technical problems, work with technical experts to land first production workloads, and build a measurable new-logo business with broad ownership. The ideal candidate is a measurable enterprise hunter who is competitive, curious, technically credible, resilient, and able to sell business outcomes. Direct AI sales experience is valuable, but proven selling ability and technical curiosity matter more than a narrow “AI seller” title. Role and Responsibilities`` Build and execute a territory strategy for net-new customer acquisition. Prospect fearlessly across a broad account universe using proactive, persistent outbound, account-based, partner, and market-education motions; stay resilient and effective through rejection and ambiguity. Form account hypotheses, map the buying center, and earn first meetings with relevant points of view tailored to the customer. Engage executive, business, technical, security, and procurement stakeholders. Lead great business-first discovery, connect AI and data challenges to fundable goals, and build quantified ROI, TCO, or operational-impact cases. Build and develop champions, multi-thread the buyi

Who we are About Stripe Stripe builds financial infrastructure for businesses—from ambitious startups to global enterprises. Our mission is to increase the GDP of the internet, and we’re building the tools that help businesses participate in and grow the global economy. About the team Stripe’s Crypto team is building financial infrastructure for a world where money moves as easily as information. Across Stripe, Bridge, and Privy, we help businesses build products powered by stablecoins, wallets, and programmable money movement. Open Issuance is central to that opportunity. Built by Bridge, a Stripe company, it enables businesses to launch and manage their own stablecoins. Alongside it, Open Standard—the independent organization behind Open USD (OUSD)—is building a shared stablecoin network with broad distribution and economics designed to benefit the businesses driving adoption. We’re hiring one of the founding sellers of our Open Issuance go-to-market team. You’ll partner closely with Open Standard and teams across Stripe, Bridge, and Privy on a major strategic bet: challenging the stablecoin duopoly and giving businesses more choice, control, and participation in the economics of digital dollars. This is an opportunity to help build a market—not simply sell into an established one. What you’ll do You’ll own new-business development with high-potential businesses building the next generation of financial products. You’ll help founders, executives, and technical teams understand where stablecoins can create meaningful value, whether through adopting OUSD or launching their own stablecoin with Open Issuance. As a founding seller, you’ll shape the strategy as well as execute it. You’ll identify early customers, develop compelling commercial use cases, close complex deals, and turn those engagements into a repeatable sales motion. You should be equally comfortable opening doors, working through technical and commercial details, and creating structure where no pla

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Senior Engineer, Cybersecurity is a hands-on contributor who designs, builds, and operates security controls and services that protect The Times' systems, data, and users. As a member of the Security Architecture team, you will own complex initiatives end-to-end, drive measurable risk reduction, and collaborate across product engineering and enterprise technology with technical depth, operational rigor, and clear communication aligned with business outcomes. Who are we? Cybersecurity helps prevent The Times from becoming news. Our teams work to protect the news makers, their support staff, the platforms they rely on every day, as well as all of The Times' products and services, and our readers who consume them. This role reports to the Director of Engineering, Cybersecurity. Responsibilities: Create an environment that favors context, not control. Empower product engineers and ensure they have the relevant information and tools to deliver secure products and services. Design, implement, and operate security controls and services (e.g., identity and access management, secrets management, endpoint/agent hardening, network segmentation, detection, and response automation) that meet reliability, security, scalability, and observability standards. Partner with product and platform teams to integrate security into architecture and developer workflows while articulating business impact and tradeoff

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of data. Join the Snowflake team. Snowflake is building the future of data and AI. Our public sector partners play a critical role in helping federal agencies modernize their data environments, improve mission outcomes, and deliver better services to constituents. As Federal Partner Development Manager, you will build and execute joint go-to-market strategies with a portfolio of strategic partners, including Global System Integrators (GSIs), cloud and technology partners, and value-added resellers (VARs). You will align Snowflake and partner sales teams around priority federal accounts, create actionable business plans, and develop programs that generate partner-sourced pipeline and closed-won revenue. This role combines executive relationship management, sales strategy, partner activation, and operational discipline. You will work across sales, solution engineering, professional services, marketing, product, legal, and public sector leadership to help partners develop Snowflake expertise, bring differentiated solutions to federal customers, and scale repeatable routes to market. Success will be measured by net-new partner-sourced pipeline and closed-won opportunities, partner activation and competency growth, execution of joint GTM programs, and the qualit

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We seek a visionary and transformative Sales Leader to spearhead our North America sales strategy. This role will report directly to the Chief Revenue Officer and presents a unique opportunity to redefine the commercial and public sector landscape in one of our most vibrant and strategic regions. As SVP, Americas Sales, you will be at the forefront of driving substantial revenue growth, establishing strong strategic partnerships with top tier customers, and cultivating a culture of excellence and empowerment within your team. Your responsibilities will encompass leading all facets of the sales organization across the US, Canada, and Latin America. You will focus on revenue and customer growth, recruiting and nurturing a diverse team, and implementing scalable value based sales motions to serve New Relic's clients. The ideal candidate will possess exceptional experience in driving SaaS product adoption and sales growth, particularly within enterprise accounts exceeding 1,000 employees, and a profound understanding of selling cloud based solutions through consumption models. What You'll Do Craft and implement a North America sales strategy that aligns with New Relic’s brand and ambitious revenue objectives. Establish and maintain top-level executive relationships with strategic accounts (including CIO, CTO and other key CXO), driving new opportunities. Consistently exceed regional sales goals quarter over quarter, focusing on increasing consumption among existin

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring Create and maintain documentation across systems, including playbooks, operating pr

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron’s Boise High‑Volume Manufacturing (HVM) team is responsible for delivering stable, high‑yield semiconductor manufacturing to support Micron’s long‑term DRAM production strategy. The photolithography organization partners closely with operations, equipment engineering, and integration to maintain safe, efficient, and repeatable manufacturing. The Photolithography Process Engineer supports day‑to‑day health and capability of assigned, non‑critical lithography processes and tools. This role executes established control plans and standard work, monitors manufacturing signals, and supports issue resolution and continuous improvement activities with guidance from more experienced engineers. Responsibilities Execute established control plans and standard work to support stable lithography manufacturing. Monitor SPC, metrology, defect, and tool health indicators and escalate risks appropriately. Support excursion response activities, including containment, data collection, and documentation. Partner with shift operations and equipment engineering to support tool recovery and daily priorities. Complete well‑defined improvement tasks related to yield, output, cycle time, or cost with guidance. Minimum Qualifications B.S or M.S in Electrical/Electronics Engineering, Materials Science, Physics, Chemistry, Chemical Engineering, Computer Engineering, or a related technical field.. Understanding of high‑volume manufacturing execution, including SPC mon

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a Product Manager for Dirac, you will own the product strategy for the platform that holds and serves our customers' data. You'll set the direction for how data is stored, processed at rest, queried, and federated across clouds, regions, and sovereign boundaries, and for how AI changes all of those. This role spans four big areas: Storage : Deciding how we store, tier, retain, and price data at enormous scale, and making sure the economics work for both customers and New Relic. Query : Making Dirac the place customers go to ask questions, using NRQL, SQL, or natural language through AI. You'll own the experience for engineers, analysts, and agents alike. At-rest processing : Moving work to the data instead of the other way around. This covers streaming alerts, continuous aggregation, and roll-ups that make large datasets fast and cheap to use. Federation : Querying data where it lives, whether that's in New Relic, in the customer's own storage, or across regions. This covers New Relic Lens, data sovereignty and residency, and a single view across data the customer owns. The team is customer-led, highly technical, and moves fast. You'll thrive here if you're curious and excitable about hard problems, comfortable with complexity and ambiguity, and like to experiment, including with AI, to find the answer instead of waiting for it. If you want to spend time with customers, go deep with engineers, and shape a platform used by thousands of companies, this is the