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Support Associate Kundenservice Mitarbeiter Jobs

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PE
2mo ago

D&B ECC (Enterprise Control Center) Operations provides 24x7 Level 1 support for the organization’s global production applications monitoring, incident handling, escalations and service restorations. This role is responsible for performing proactive monitoring of application alerts and events, follow standard ITIL Incident and Problem processes, escalations procedures, review application run books and execute routine service restoration steps to manage and resolve incidents. Interact with peers, application support teams, engineering teams, service desk and infrastructure NOC to facilitate effective handling of service incidents and requests.

CH
2mo ago

Opportunity Overview: The Cohere IT team administers systems with a holistic approach and is responsible for the study, design, development, implementation, support, and management of telecommunications and computer-based information systems and software. Providing support to our colleagues who utilize Cohere Health systems in their day-to-day responsibilities and operations is a key function of the IT team.It is our aim to ensure a friendly working environment while scaling solutions to provide secure and efficient technology to all Cohere employees. IT is the backbone of our business, the underlying structure that reinforces Cohere’s growth, and propels this world-class organization to perform at the highest levels.The Cohere IT team is currently seeking an Information Systems Specialist to be part of the day-to-day frontline that provides, supports, and maintains the availability of services and infrastructure within the company’s corporate environment.Desktop Support Technicians are responsible for learning, maintaining, and documenting information pertaining to systems, software, applications, and processes used across the organization. All internal support requests are their responsibility to respond to or escalate to Systems Administrators, as necessary.Last but not least: The ideal candidate will thrive in a fast-paced startup with the ability to wear many hats while prioritizing customer focus. People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. What you'll do: Work within Cohere’s established standards, procedures and guidelines in delivering service to staff Fulfill service requests in a highly customer-service oriented manner Monitor, respond to, and escalate service issues in a timely manner

awsaicustomer service
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About the opportunity The Audit Operations function is responsible for the operational policy and support processes of Internal Audit. This role ensures that reporting, data analytics, audit tools, and the organisational framework of the audit function are operated efficiently and continuously developed. The objective is to support the auditing function through a structured data foundation, reliable reporting, and a stable system landscape, while ensuring transparency regarding audit activities and findings. In this role, you will: Audit Governance & Methodology: Support the operational framework of the Internal Audit function, including methodologies, operational standards, and supporting governance processes. Audit Quality Assurance: Support the Internal Audit Quality Assurance and Improvement Program in Internal audit. Audit Reporting: Support to prepare the internal audit reports, and assist in consolidating quarterly and annual Internal Audit reports for senior management and governance bodies, including analysis of audit coverage, findings, and remediation status. Audit Data Analytics: Develop and perform data analyses to support audit activities, including trend analysis of findings, risk indicators, and remediation progress. Audit Systems Administration: Support the operation and maintenance of the Internal Audit systems landscape, including administration of Audimax and the Jira Audit project. Issue & Findings Monitoring: Monitor in an appropriate form whether the findings identified during the audit are remedied within the specified timeframe. Audit Process Support: Support auditors with operational aspects of the audit lifecycle, including reporting structures, system usage, and data preparation. Stakeholder Coordination: Collaborate with other internal teams and cross-functional stakeholders, IT, and other control function

project managementaccountingfinance
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S
Stripe
📍 Bengaluru• Full-time
3mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City. About the team In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! Responsibilities Analyze and troubl

sqlaiexcel
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Business Management Associate If you’ve always dreamt of an exciting career in Banking, Finance and Technology Services, now’s the time to make it a reality. Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Our client in Toronto is currently seeking a highly skilled Associate to join their Business Management group. This role offers the opportunity to work on cutting edge technologies and contribute to the evolution of our infrastructure. Your Main Responsibilities will Include: Monitoring the financial management, reporting, and analytics for the Client, Banking, Data & Digital Technology Portfolio. Involvement in Fiscal year planning processes with support to development of financial demands in alignment with portfolio strategy. Presentation and analysis of all monthly and standard reporting to stakeholders. Report progress in regular meetings and through formal reporting to all groups. Establish streamlined program governance & control for Client, Banking, Data & Digital Technology Portfolio, including strategic content. Work with leads to facilitate the provision of timely and insightful performance data that supports strategy execution. Resource tracking and headcount management inclusive of onboarding and off boarding. Work internally with the team to build a collaborative culture that drives continuous improvement and technology innovation, constructively challenging outdated and inefficient practices. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained remotely. You’ll learn everything you need to start your career in banking services. Learning from experts from mthree who have decades of experience, you'll be taught the technical and soft skills that organizations really need. T

Excelaccountingfinance
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The Role This is an excellent opportunity to work alongside our established team who will support you to utilise and enhance your advisory and insolvency skills and experience. You will work alongside some of the most experienced practitioners in the field advising the boards, management teams, lenders and shareholders of companies which are underperforming and/or facing any financial stress. Our North team has recently led a number of high profile regional insolvencies (including the Black Sheep Brewery, WN VTech and TXM Plant Administrations), as well as working on complex and challenging advisory assignments We work with a full spectrum of companies from SME to PLC. As a Manager / Associate Director in the team, you will have the opportunity to work and lead on a diverse range of engagements across all sectors, with plenty of responsibility for leading workstreams, managing junior staff and supporting Directors and Senior Managing Directors in client-facing delivery. Key Responsibilities Client service Manage parts of the engagement, including managing junior staff and providing support to the Senior Managing Director/ Director in managing external stakeholders. Providing comprehensive financial restructuring and cash management services to identify working capital and other cash flow improvements. Reviewing and stress-testing integrated business plans, budgeting and forecasting models using a fact-based, data driven approach. Develop, analyse and present Financial Advisory options using input from other teams, e.g. tax analysis, sector and financial modelling. Produce high quality deliverables within planned timescales. Liaise with the company’s / lender’s legal advisors to understand key aspects of legal documentation and also drive any documentation processes (term sheets, waivers, loan documentation, insolvency sale and trading agreements etc.) Developing and inputting into insolvency strategies. Delivering key aspects of insolvency ass

project management
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N
1mo ago

POSITION SUMMARY: The Equipment Associate is primarily responsible for the service and support of instruments utilized in the R&D laboratory based in Austin, TX. The scope of support includes installation, calibration, maintenance, repair, and documentation of activities for all equipment in the laboratory. The Equipment Associate will be the primary point of contact for R&D lab personnel regarding safe equipment operations and equipment services. The Equipment Associate is also responsible for assisting laboratory support personnel with critical tasks such as inventory management, supply ordering, laboratory safety checks and audits, corrective actions, and communication with various R&D teams as needed. PRIMARY RESPONSIBILITIES: Coordinate and/or perform instrument installations and qualifications per equipment protocols Diagnose and troubleshoot any system concerns to minimize downtime Work with Quality Assurance to determine qualification (IQ/OQ/PQ), calibration and preventive maintenance (PM) requirements so as to comply with regulations Communicate with vendors to generate price quotes and schedule PMs, calibrations, instrument repairs, and other services. Maintain a program for PM, routine maintenance and calibration to ensure all lab equipment remains fit for purpose Prepare equipment SOPs. Support and comply with the company’s Quality Management System policies and procedures Track all service activities utilizing system(s) developed in accordance with service procedures and laboratory policies Ensure all service documentation is complete, timely, and accurate following Good Documentation Practices (GDP) Perform inventory checks for R&D lab spaces and replenish supplies as needed Order supplies from internal and external sources as needed Perform regular safety checks and assist with Safety audits as well as perform any corrective actions needed that may result from safety audits/checks Communicate with various members of t

P
Point72
📍 Stamford• $120K – $150K/yr
1mo ago

A Career with Point72's Compliance Team The Point72 Compliance department is an industry-leading team of compliance professionals who support global investment and trading activities by establishing and enforcing the firm’s compliance policies, providing real-time advice, and conducting pre- and post-trade surveillance. Our team is essential to Point72’s success and we provide mentorship, a growth path, and the opportunity for a long-term career with us. What you'll do Monitor compliance restriction alerts and partner with the broader Compliance team to investigate, escalate, and resolve potential issues Investigate trading exceptions, prepare concise findings, develop recommendations, and escalate to senior members of Compliance Manage compliance-related security master data by maintaining accurate mappings, validating underlying information, and resolving issues adversely affecting trading compliance reports Partner with, among other functions, Technology to implement automated controls, reports, and dashboards that improve visibility and reduce manual intervention Track open technology issues and compliance projects to support timely resolution Analyze compliance reports to identify data issues and improve related processes Support artificial intelligence integration to enhance compliance monitoring tools Assist with real-time compliance coverage for trade approvals and time-sensitive trading matters What's required One to three years of compliance experience within an investment manager, hedge fund, or broker-dealer Basic understanding of multiple asset classes Experience analyzing data and producing clear written summaries, escalation materials, and remediation plans Project management experience with the ability to manage multiple projects simultaneously Experience partnering successfully with cross-functional colleagues Excellent verbal and written communication skills, with the ability to explain technical compliance topics clearly Commitment to the highest

artificial intelligenceproject management
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Overview: We are seeking a detail-oriented and proactive Associate Project Manager to support our Sales team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to grow their career in project management and sales operations. The Associate Project Manager will serve as the right hand to our Sales team, ensuring that projects, client requests, and internal processes run smoothly from start to finish. Key Responsibilities: Assist Sales Managers with day-to-day project coordination, administrative tasks, and client communication. Track project timelines, deliverables, and milestones to ensure deadlines are met. Prepare and update project documentation, presentations, and sales materials. Act as a liaison between Sales, Operations, and other internal teams to support project execution. Monitor and report on project progress, highlighting risks and opportunities. Support proposal development, quotes, and contract preparation as needed. Manage data entry and updates in CRM systems to ensure accuracy. Provide follow-up on client requests and ensure a high level of customer satisfaction. Assist with scheduling meetings, coordinating logistics, and preparing agendas. Qualifications: Bachelor’s degree in business, Communications, or related field (or equivalent experience). 1–3 years of experience in project coordination, sales support, or a similar role. Strong organizational and time management skills with keen attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and CRM systems (e.g., examples here if applicable). Ability to multitask and work effectively under pressure in a team environment. A proactive, problem-solving mindset with a willingness to take initiative. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disabil

project managementlogisticsrecruitment
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AG
4mo ago

The Mine Surveyor is responsible for conducting precise surveys and measurements to support the safe and efficient operation of the mine. This includes developing and maintaining accurate mine plans and layouts, monitoring geological features, and ensuring compliance with relevant regulations. The role requires collaboration with engineers, geologists, and management to provide critical data for mine planning, development, and safety. Source: Adani Group | Job ID: 51949

The Technical Solutions (TS) Enablement team empowers Datadog’s global post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources they need to deliver world-class customer outcomes. As a Senior TS Enablement Program Associate, you'll get hands-on with real, high-visibility enablement programs from day one—taking ownership of how we track engagement, measure adoption, and communicate change across our global TS organization. You'll work side-by-side with Program Managers on live initiatives, building the skills and judgment that set you up to own full programs of your own. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Take ownership of key workstreams inside global enablement programs—audience engagement tracking, adoption measurement, stakeholder communications—with mentorship from a Program Manager. Build relationships with stakeholders across StratOps, Product, and TS teams to understand their needs and help coordinate deliverables and scope. Use program and performance data to spot trends, flag gaps, and help make the case for what's working and what isn't. Help build and deliver updates and presentations that translate program data into a clear, compelling story for stakeholders. Build and maintain program plans and timelines, keeping priorities and trade-offs visible to your team and cross-functional partners. Take part in interviews, pulse checks, and needs assessments with TS teams to build a grounded understanding of regional and functional needs. Who You Are: Bachelor’s degree and 2+ years of experience in project or program management, enablement operations, or a related field. Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced env

aiTableau
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Creative Associate Project Manager Overview: The Services team is a key differentiator for Mastercard, providing cutting-edge services that help customers grow. Marketing Services develops and executes marketing programs that support client objectives, while the Advisors Creative Desk (ACD) creates engaging, on-brand creative solutions for Mastercard and its partners. As a Creative Project Coordinator, you will support the successful delivery of creative projects by coordinating timelines, resources, communications, and project administration activities. You will work closely with Project Managers, Creative Leads, and cross-functional teams to ensure projects remain organized, on track, and aligned with client expectations. This role is ideal for someone who is highly organized, detail-oriented, eager to learn, and comfortable working in a fast-paced environment. Role: Support the day-to-day coordination of creative projects from brief to delivery. Maintain project plans, trackers, timelines, and documentation. Assist with scheduling meetings, preparing status updates, and following up on actions. Coordinate with creative, strategy, and production teams to ensure tasks progress according to plan. Help monitor project schedules, resource allocation, and deliverable deadlines. Support bud

salesforceproject management
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