Technical Content Lead Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Business Value Consulting and Proposals team supports long-term growth and value creation for Stripe’s largest and most strategic users. We translate Stripe's technical capabilities into measurable business outcomes and create value-led proposals that help secure and expand relationships with leading organizations. What you’ll do As a Proposal Lead, you’ll manage requests for proposals and requests for information (RFPs and RFIs) for Stripe’s largest pursuits. You’ll develop proposal strategy and narratives, coordinate contributors across Stripe, and deliver high-quality submissions that address customer requirements. You’ll also improve the processes, templates, and tools that help Stripe manage proposals consistently and at scale. You’ll bring structure to complex pursuits, build trusted relationships, and communicate clearly with contributors and leaders. This role is a good fit for someone who can balance strategic thinking with detailed execution while managing multiple deadlines and priorities. Responsibilities Lead the end-to-end bid management process, including reviewing bid invitations, supporting bid or no-bid analysis, defining the response strategy, and establishing timelines Translate customers’ business and technical requirements into clear, persuasive proposals that communicate Stripe’s value and competitive advantages Develop proposal content, including executive summaries, value propositions, and recommendations r

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Job Description As a Technical Product Marketing Manager at Toradex, you will shape how the market understands, values, and adopts our embedded computing and software solutions. You will turn complex technical capabilities into clear, differentiated, and commercially compelling product narratives for technical B2B audiences. The ideal candidate combines strong B2B Product Marketing skills with technical curiosity and the ability to build credible narratives for complex products. You do not need to be the deepest technical expert in the room, but you must be able to understand technical products, ask the right questions, and translate technical value into messaging that resonates with developers, engineers, and business decision-makers. A technical degree is a plus, but proven experience marketing technical B2B products is more important. Main Goal This is first and foremost a Product Marketing role, focused on positioning, messaging, product storytelling, sales enablement, and go-to-market strategy and execution, in close collaboration with Product Management, Sales, Marketing and technical stakeholders. Key Responsibilities Go-to-Market Strategy: Lead product launches by creating and managing end-to-end GTM timelines, working backwards from launch milestones to define when positioning, content, enablement, and other launch activities need to start. Identify dependencies and risks, coordinate cross-functional deliverables, and ensure launch activities remain on track across Product, Sales and Marketing. Positioning & Messaging: O

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. This is an opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultation and proactively identify opportunities to help businesses deliver more value to their customers, optimize their technical operations, and accelerate global growth with Stripe. What you’ll do Strategically support Stripe’s largest and most complex users. Responsibilities Provide a Gold Standard Experience to key stakeholders at your assigned accounts. Work with the broader Operations team to share current-state context, resources, and knowledge that support a Gold Standard Experience across teams that interact directly with users through support channels, external documentation, product feedback, and product development. Build long-term user relationships that increase loyalty to Stripe and its products. Work cross-functionally, both internally and within users’ organizations, to provide and implement operational solutions across areas including fraud and disputes, declines, product adoption, and global expansion. Partner with Account Management and other user-facing teams as part of a broader effort to support Stripe users. Lead user-facing meetings in person and by video. Contribute to the continued design of this support offering. Create user-facing content that provides long-term solutions. Who you are We're looking for someone who meets the minimum requirements for the role. If you mee

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves. You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides. This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Expand Notion’s technical education library. Author technically rigorous Academy content, implementation guides, and Help Center resources that make our most complex capabilities easier to understand and adopt. Become a trusted voice for Notion Academy. Teach customers through video, live webinars, and workshops, demonstrating real workflows and solving problems in real time. Build with Notion’s newest capabilities. Get hands-

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role You'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship. Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience. What you'll do Write and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting content Work with the support team to spot common customer issues, close gaps in the KB, and decide what to update next Partner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the way Own one or two product areas as your main focus, and pitch in on shared areas when needed Create your own screenshots and short screen recordings to go with your writing Explain AI fe

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enforcement Lead, you will be responsible for managing and executing enforcement actions across our products and services, with a focus on detecting and mitigating attempts to misuse Anthropic's AI systems for malicious cyber operations. Your work will center on developing strategic enforcement frameworks for flagged activity related to cyberattacks, malware development, and offensive exploitation. Additionally, you will manage a team of Cyber Enforcement Analysts and contractors implementing this enforcement strategy. Safety is core to our mission, and you'll help uphold policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, technical, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays. Key responsibilities Manage a team of Cyber Enforcement Analysts and contractors, overseeing the vision of Cyber Enforcement strategy Create strategies to detect and mitigate potential misuse of AI systems to facilitate cyberattacks, malware creation, exploitation tooling, and related harmful cyber operations Collaborate with stakeholders regarding novel, ambiguous, or high-severity cases Collaborate with the Safeguards Policy Design Team on policy gaps surfaced through real enforcement scenarios Partner with Engineering and Data Science teams to ensure tooling and measurement support enforcement operations. Keep up t

Content Strategist III itD is seeking a Content Strategist III (Launch Readiness) to drive content planning and execution for upcoming WhatsApp product and feature launches. This role plays a critical part in ensuring high-quality, accurate, and user-centric support content is ready on day one of every launch. The ideal candidate will bring strong experience in content strategy, technical writing, and Generative AI content, with a proven ability to deliver high-impact content under tight deadlines in a fast-paced, cross-functional environment. Location: Remote (U.S. – EST or PST preferred) Duration: 6months We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Plan and scope support content for upcoming product and feature launches in collaboration with cross-functional teams Audit existing content, identify gaps, and prioritize updates to ensure launch readiness Write, edit, and optimize Help Center articles, chatbot responses, and support content, including content for Generative AI Manage confidential pre-launch content, ensuring accuracy and readiness for go-live Test and validate content by reviewing pre-launch features and chatbot experiences to ensure accuracy Track content readiness, manage timelines, and proactively identify and communicate risks Coordinate with localization teams to ensure timely delivery of content across global markets Ensure day-one readiness by publishing accurate and accessible content across all support channels Drive process improvements and maintain content standards and best practices Internal Responsibilities Attend regular internal practice community meetings Collaborate with your itD practice team on industry thought leadership Complete client case studies and learning material (blogs, media material) Build out material to contribute to the Digital Transformation practi

About the Team The Demo Studio is responsible for translating OpenAI’s most advanced capabilities into tangible, high-impact experiences for customers. We design and deliver the demos, applications, and environments that define how executives understand what is possible with AI. Our work sits at the intersection of product, engineering, design, and go-to-market. We operate as a hybrid of product studio and live production team, building experiences that are both technically credible and narratively compelling. About the Role We’re looking for a Demo Studio Lead to own the end-to-end demo experience for OpenAI’s major events, webinars, and strategic programs. This is a highly cross-functional role focused on translating cutting-edge AI capabilities into clear, compelling, and production-ready experiences. You will own the full demo portfolio for an event or initiative, spanning mainstage moments, breakout experiences, booths, and supporting content. You’ll define the narrative, architect workflows, build high-fidelity demo environments, direct presenters, and ensure flawless execution in live environments. This is not a traditional sales engineering, presentation, or narrowly scoped design role — it requires a combination of product thinking, technical fluency, storytelling, systems design, and operational excellence. A key part of the role is presenting the work directly: delivering live demonstrations to executive, technical, and industry audiences across mainstage, breakout, customer, and recorded settings. This role is ideal for someone who thrives in ambiguity, operates with strong ownership, and is excited about shaping how the world experiences AI firsthand. This is a hybrid role that can be based in either San Francisco or New York. In this role, you will: Own the end-to-end demo experience across OpenAI-hosted summits, webinars, third-party industry events, and strategic executive demonstrations. Translate approved product positioning, real OpenAI capabiliti

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Senior Technical Program Manager for the Human-in-the-Loop (HITL) Operations , you will own the end-to-end lifecycle of Roblox's AI data labeling and model evaluation ecosystem. This is a high-leverage, high-ownership role at the intersection of Research, Engineering, and Operations. You will scale our data operations that is handling million of items evaluated annually today with projection of 4x the current volume by 2030, managing a multi-million annual budget and a distributed workforce of 100+ remote contractors — all while driving the platform evolution from manual workflows to AI-assisted, LLM-accelerated operations. This is a rare opportunity to build the data infrastructure that directly determines the quality of Roblox's AI models across creator tools, content discovery, in-experience AI, and 3D generative content — at the exact moment when human judgment is the critical ingredient for getting these models right. You Will Lead data programs end-to-end. Own the full lifecycle of labeling and model evaluation workflows across Roblox's AI teams — from translating ambiguous ML requirements into structured annotation tasks, to overseeing contractor execution, quality review, a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a Staff Technical Writer to lead documentation for major product launches, spanning both developer.okta.com (APIs, SDKs, integration guides) and the help.okta.com (admin/product guides). Reporting to the Manager of Technical Documentation, you'll quickly ramp up on the team’s guidelines and processes and set expectations with cross-functional partners on documentation deliverables. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (minimum of 2 days onsite/week) Note: Requires an in-person meeting with the Hiring Manager at our Bengaluru office following the final rounds. Onboarding requires in-person travelling to our Bengaluru office. What you'll be doing Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team. Prioritize documentation work across concurrent initiatives to meet release dates. Create end-to-end feature documentation for multiple engineering teams. These include developer content (API references and SDK/CLI/Terraform guides) and admin/product content (feature and configuration guides). Develop comprehensive product expertise through hands-on engagement to ensure documentation accuracy and alignment with customer workflows. Become an expert in the Information Development team’s guidelines, processes, and tools. Identify scope for improvement and suggest enhancements, including the use of Generative AI tools to increase productivity. Analyze customer fe

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Senior Lead Product Services Engineer role is critical to building the foundation of scalable services at Everpure. You will define how Product capabilities are operationalised, ensuring that product adoption is supported by consistent, high-quality service frameworks. The role is responsible for engineering and operationalising repeatable platform services that support the lifecycle of Everpure products. The Role is expected to demonstrate the appropriate level of technical and thought leadership and internal cross-functional influence, as well as to devise new quality methods, content and innovations to accelerate enablement and influence quality. Leading another Platform Services Engineer, the role is responsible for driving and ensuring completion of all delivery readiness requirements, as well as the automation, and standardisation of product-attached services, ensuring they can be deployed consistently, efficiently, and at global scale. Working closely with Product Engineering, Portfolio, and Delivery teams, the role translates product capabilities into scalable service offerings that improve operational efficiency and accelerate customer adoption. WHAT YOU'LL DO Strategy: Help define Platform services scope Define a robust Delivery Readiness Framework for successful deployment (integrating with existing workflows) Define service readiness criteria, operational documentation, and enablement a

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking an experienced Principal Technical Product Manager to lead technical and outbound product management. You will be building innovative solutions using flash storage technologies and software for hyperscale and AI infrastructure. This role requires a seasoned professional who combines technical knowledge with strategic vision and business acumen. WHAT YOU'LL DO Engage directly with customer stakeholders to gather insights, understand their needs, and drive outcomes. Coordinate customer qualification and escalation activities to ensure high satisfaction and alignment with product offerings. Define hardware and software requirements that build our product prioritization and roadmap; including drive design, firmware, telemetry and support. Develop high-quality content, patterns and practices targeting customer and internal stakeholders. Develop and deliver compelling presentations and product demonstrations that highlight the value and technical advantages of our products to internal and external audiences. Develop hands-on prototypes and proof-of-concepts for customer solutions Identify performance requirements and collaborate with engineering on hands-on execution of performance testing and optimization for customer use-cases Leverage strong problem-solving skills to make informed decisions despite incomplete information. Maintain a clear vision and strategic direction while navigating uncertain condit

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these

Syllo is a software company in the legal space that offers an AI-powered litigation workspace that enables lawyers to safely harness the power of language models. After spending years developing our cloud-based application, Syllo's platform is now used by a wide range of legal professionals — from the largest law firms in the world to the most prestigious law schools. We are a lean, fast-moving, and multi-disciplinary company led by exceptional lawyers and engineers. We hold each other accountable to achieve ambitious goals in a timely way while treating one another with respect and understanding. If you're excited about AI and passionate about being part of a remote team that seeks to transform the legal practice, then read on! We are seeking an AI Workflows Training Lead to join our training department. In this role, you own the content and delivery of all AI workflow training for both internal teams and external clients. You will translate complex AI functionality into practical instruction for paralegals, attorneys, and legal ops professionals. Key responsibilities Design, build, and maintain the AI workflows curriculum for both internal and external audiences Deliver live training sessions and recorded modules covering Syllo's AI workflow features Develop enablement content specifically suited for different user personas, accounting for differences in technical fluency, role responsibility, and daily workflow Regularly update training materials to align with Syllo platform updates Collaborate with the Instructional Designer on the production of scalable training assets Identify gaps in client AI adoption and recommend targeted training interventions to client account teams. Qualifications Note: this is a wish list. Please do not hesitate to apply if you only have some of these qualifications, especially if you come from a less traditional background. We value both current skills and proven potential, and will give you an opportunity to present your best f

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do Strategically support Stripe’s largest and most complex users. Responsibilities Provide a gold standard experience to your assigned accounts’ key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions Who you are We are looking for someone who meets the minimum requi