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Technical Specialist Jobs

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FEQ327R159 Field Engineering Manager - Specialist Solutions Architects France The Specialist Solutions Architect Manager will lead a team of Specialist Solutions Architects (SSAs) responsible for key elements of the technical sales cycle. You will grow and develop a dynamic team with expertise in areas including enterprise software, data engineering, and data science/machine learning, who will continue to deepen their knowledge of Databricks as the platform expands. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles and customer architectures; and build relationships with key stakeholders in large corporations. The SSA Team is engaged in our most important and complex customer engagements, providing deep technical expertise to both new and existing customers. Your team provides specialist expertise to the Solution Architect (SA) and Sales teams, which are responsible for developing and overseeing the overall technical account strategy. Reporting to the Senior Manager, Field Engineering (Specialist). The impact you will have: You will hire, train, and grow a diverse team of Specialist Solutions Architects for Databricks, a company in hyper-growth mode Exceed your region's consumption targets - by working with your cross-functional counterparts to determine where to deploy your team of technical experts to drive the most critical use cases forward Make your customers extremely successful with Databricks and provide outsized value to their businesses Establish relationships across the business to make your customers and team successful Grow Databricks platform usage and prevent churn in strategic accounts by overseeing and retiring a regional growth quota Create positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal partners Help resolve customer questions and concerns

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SLSQ427R256 Databricks is seeking a Lakebase Sales Specialist Account Executive to help customers modernize their operational data foundation with Databricks Lakebase, our fully-managed Postgres offering for intelligent applications. This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications, helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have Drive new Lakebase revenue by identifying, qualifying, and closing Lakebase opportunities within a defined territory, in partnership with regional Account Executives and the broader account team. Lead with outcomes for key Lakebase personas — including platform teams and developers, data teams, and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists. Compete and win against legacy and cloud-native operational databases by leveraging our compete asset

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Figma
📍 Ca New York• Full-time• From $185K/yr
6mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma seeks an AI-Native Performance TPM to own performance prevention, diagnostics, and safe rollout for both our flagship products and next-gen AI features. This platform-level role spans desktop, browser and mobile; requires deep experience with performance testing (load, stress, endurance, interference), observability, and incident response. You’ll partner across Product, Platform, Performance Program and Product Support. Join us to keep Figma snappy quick! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: This is a specialist Platform TPM owning horizontal, high-visibility performance programs that span: Flagship product performance (load times, FPS, memory) and AI features (model inference latency, throughput, cost, and reliability) Desktop, browser, native mobile (React Native / WebView), and WASM contexts Cross-org programs: observability/telemetry, regression prevention (performance CI), xfn performance forum, SEV mitigation, safe rollout of AI capabilities, and CE Planning (customer engineering / enterprise readiness) We’d love to hear from you if you have: 5+ years in performance engineering, performance TPM, platform TPM, or SRE with hands-on experience shipping performance programs for SaaS products Demonstrated experience with load, stress, performance or scalability testing and new-build comparisons Deep familiarity with web performance (FCP, LCP), rendering/FPS, WASM memory, mobile profiling (Xcode I

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English. Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday. Responsibilities: Become an expert in all Anthropic products Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries. Prioritize critically and comfortably adapt to an ever-evolving product landscape Operate in ambiguity, making informed decisions even in never-before-seen situations Partner with engineers, teammates, and other internal stakeholders to

ailogistics
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Cloudflare
📍 Hybrid• Full-time• Hybrid
7mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Denver, US San Francisco, US US About the Role Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Product Specialists, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams tha

About the role We are looking for a dedicated Workday Integrations Specialist to join our People Tech team. This role involves crafting and managing integrations within Workday, enhancing system functionality, and providing essential support to our business operations. Key Responsibilities: Integration Development and Management: Collaborate with stakeholders to understand integration needs and objectives. Design and implement robust integration solutions connecting Workday with internal and external systems using tools such as Workday Studio, EIB, and Core Connectors, Picof/ PECI Ensure the accuracy, efficiency, and security of data through comprehensive testing and error management. Provide ongoing support and maintenance for existing integrations, serving as the primary technical contact for business teams. Document all integration processes and maintain a detailed log of system changes and updates. System Configuration and Enhancement: Develop custom Workday Extend applications by working closely with business stakeholders to meet their needs. Recommend and implement improvements and innovations within the Workday platform. Lead the integration aspects of Workday system upgrades, ensuring compatibility and functionality with new releases. Compliance and Collaboration: Work alongside the HR team to ensure system security, business process compliance, and alignment with audit requirements such as SOC and SOX. Engage with the broader Workday community to stay abreast of new technologies and best practices, using this knowledge to propose solutions that address business challenges. Project and Implementation Leadership: Lead Workday integration projects from conception through to successful execution, ensuring alignment with the overall People Tech roadmap. Manage the implementation of system configurations, testing, training, and deployment to enhance user adoption and satisfaction. Our Humble Expectations 3-4 years of experience in Workday inte

Excelproject managementlogistics
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9mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Dubai About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, GTM Specialists, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company prov

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Specialist Solutions Architects (SSAs) are domain experts aligned to Stripe’s solutions and the customer buying centers they serve. We combine deep product and industry expertise with an understanding of our customers’ most complex business and technical challenges. The SSA team partners with specialist sellers and the broader pre-sales organization to shape strategic opportunities, develop pipeline, improve revenue attainment, and turn Stripe’s product capabilities into measurable customer outcomes. We also bring field insights to Product and Engineering, helping influence Stripe’s roadmap and go-to-market strategy. What you'll do As Head of Specialist Solutions Architecture for Revenue in the Americas, you will lead the regional strategy, execution, and growth of the SSA organization supporting Stripe’s Revenue Suite. You will define how Stripe engages customers around billing, monetization, and revenue management—from initial business and technical discovery through solution design, adoption, value realization, and expansion. You will build and develop a high-performing team of specialist architects and create the operating model, playbooks, and cross-functional partnerships needed to scale the organization. Working closely with Sales, Marketing, Alliances, Professional Services, Support, Product, and Engineering, you will help customers modernize their revenue infrastructure while accelerating adoption and growth for Stripe’s Revenue

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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe is investing in building out its Global Professional Services team to actively engage all customers from Fortune 100s to startups to help accelerate their adoption of Stripe capabilities. The team is responsible for ensuring that our customers deploy quickly with high quality integrations. It then partners closely with front line developers and technical leaders to ensure our customers continue to derive strategic value from Stripe and grow with us as our respective product portfolio expands. In addition, as we master the craft of deployment services, help build the asset and strategy that will enable us to scale through our partner ecosystem. The Stripe Accelerate is a 3-month offerin

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Job Summary As an Account Development Specialist (End-User), you will be on the front lines of customer engagement — identifying, contacting, and selling to new and existing end-user customers and regionally based Engineering firms who could benefit from our products or services. This role is ideal for someone who thrives on direct outreach, enjoys helping people solve problems, and wants to build foundational sales skills in a fast-paced environment. This role is responsible for driving sales of all relevant end-user-focused products by combining a blend of technical knowledge, strategic thinking, and exceptional communication skills. The Account Development Specialist works closely with our Channel and Field Application Engineering teams to ensure customer satisfaction and achieve sales targets. This role plays a pivotal part in the development of accounts, with the goal of crossing a threshold to where developed accounts are then assigned to Sales Engineers. This position is an individual contributor role and does not include formal people management responsibilities. Responsibilities Meet or exceed territory sales quotas as established by the RSM and/or Vice President—Field Sales. Be proficient in BASE selling skills and implement to build strong customer relationships. Generate leads through cold calls, emails, and networking events. Support the preparation of proposals, presentations, and sales materials Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity. Collaborate with the entire Phoenix Contact team to align efforts, effectively communicate both verbally and written. Track and report on business development activities and performance metrics. Differentiate Phoenix Contact from other component vendors by building “partner” relationships with customers. Focus on the customer by averaging a minimum of 20 sales calls per week B

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Eudia
📍 Palo Alto• $120K – $145K/yr
11mo ago

About Eudia Eudia is redefining the future of legal work with AI-powered Augmented Intelligence, enabling Fortune 500 legal teams to move faster, manage risk more effectively, and unlock new business value. Backed by $105M in Series A funding led by General Catalyst, we’re building a category-defining platform that blends AI-driven automation with human expertise, transforming legal from a cost center into a strategic growth driver. At Eudia, we move fast. Unlike traditional enterprise software, our teams ship solutions in days, not months—delivering real impact for some of the world’s largest companies, including Cargill, Coherent, DHL, and Duracell. We’re solving one of the most complex, unsolved challenges in AI: bringing trust, accuracy, and security to legal automation. We’re a team of builders, operators, and problem-solvers who are passionate about reshaping an industry that has long been resistant to change. If you’re looking for a place where you’ll be challenged, take ownership from day one, and work alongside some of the brightest minds in AI and legal —we’d love to meet you. About the Role Eudia is seeking a Technical Recruiter eager to grow with our People & Talent team as we develop our fast-evolving AI and legal tech platform. In this role, you’ll take on full-cycle recruiting to attract world-class engineers, product managers, legal experts, and AI specialists, ensuring we build diverse, high-performing teams to fuel our mission. You’ll partner with hiring managers and the rest of the Talent team to create innovative sourcing strategies, and champion Eudia’s employer brand while maintaining a candidate-centric approach. Responsibilities Drive full cycle recruiting for critical roles, including software engineers, data scientists, product managers, and legal

airecruitmenthuman resources
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Anthropic
📍 New York• $131K – $210K/yr
11mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them. Responsibilities Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure Partner with engineers, teammates, and ot

javascriptpythonsql
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OpenAI
📍 Seattle• Full-time• $61 – $108/hr
16mo ago

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT Support team member, you will be the first point of contact for troubleshooting hardware, software, and network issues. Your responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement, repairs, and maintenance, and actively participating in process and systems improvement initiatives. We’re looking for people who are customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel at clear communication with both technical and non-technical stakeholders, have robust expertise in IT systems (with a strong background in macOS, and ideally Windows), and thrive in collaborative, fast-paced environments. This role is based out of our Bellevue, London, Washington DC, or San Francisco office and requires 5 days in office per week. We offer relocation assistance to new employees. In this role, you will: Improve Support Systems and Processes : Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings. Collaborate across OpenAI : Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders. Act as Frontline IT Support : Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Manage Ve

azureartificial intelligenceai
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We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 1000+ integrations Become demo certified and lead a three-pillar demo to customers Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) Experienced using Zendesk, Jira, Confluence, or similar software An engineer with previous technical troubleshooting and/or programming experience Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach An effective written and verbal communicator A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedule that requires weekend availability Fluent in written and spoken English and Japanese as this role will interact with stak

ROLE: The Market Data Solutions Specialist will play a critical role in managing and optimizing Point72’s market data ecosystem, serving as the primary bridge between external data providers, internal stakeholders, and technical teams. This individual will ensure that market data feeds, licensing, and policies are aligned with the firm’s trading and investment objectives, while maintaining strict adherence to governance and compliance standards. The ideal candidate will combine strong relationship management skills, operational discipline, technical proficiency, and strategic vision to ensure that Point72’s market data environment supports global investment activities effectively and efficiently. RESPONSIBILITIES: Build and Manage External Relationships: Build and maintain strong partnerships with exchanges, vendors, and feed providers; negotiate favorable agreements; and monitor changes in service, policy, and product offerings. Enhance Internal Collaboration: Partner closely with Investment Teams, Compliance, Legal, Finance, and Technology to manage day-to-day market data requests, operational processes, and governance adherence. Identify and communicate the impact of exchange and vendor changes on trading workflows, infrastructure, and data strategy. Oversee Operations & Compliance: Administer market data feed permissions, manage exchange audits, and ensure the firm’s data access and usage is compliant with licensing agreements; monitor and analyze data notifications and policy changes to maintain operational readiness and governance. Drive Technical Implementation: Collaborate with Technology teams to collaborate testing and integration of real-time data feeds; lead cross-functional projects to improve data infrastructure, efficiency, reliability, and cost-effectiveness. Provide Strategic Insights & Governance: Monitor industry trends, risks, and opportunities; contribute to the firm’s market data strategy; and ensure compliance with evolving data

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