Technical Support Analyst Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About Enterprise Risk & Internal Audit The Enterprise Risk & Internal Audit department protects Affirm’s operations and long-term success. We identify, assess, and monitor risk across the business. Our work includes internal audits, regulatory assurance, fraud prevention, and crisis planning. The team maintains strong controls, tracks key risk indicators, and ensures readiness for external reviews. We uphold accountability, transparency, and resilience to support responsible growth. About the Team We're looking for an intelligent, driven professional to join our Model Risk Management (MRM) team as a Lead validator for Finance and Analytics models. MRM serves as Affirm's second line of defense, establishing and overseeing an effective model risk management framework to identify, quantify, monitor, mitigate, and report on model risk throughout the company. What You'll Do: Perform independent challenges of financial and analytics quantitative models — including ALM, allowance/loss forecasting, loan transition models (LTM), corporate financial planning models, take-up and engagement models, and related decision-support analytics — through rigorous validation and ongoing monitoring Lead end-to-end validation engagements on high-complexity, high-criticality models Identify model weaknesses, limitations, and opportunities for improvement; articulate findings clearly to technical and non-technical stakeholders Collaborate with model owners and stakeholders across Finance, Quantitative Research, and Growth Analytics to remediate validation findings and strengthen model governance Partner cross-functionally to implement and maintain the company's MRM framework Partner with Internal Audit, Internal Controls, Accounting, and Compliance to ensure timely resolution of audit, regulatory, and exami

CPI Security is hiring a Product Specialist – Security, Video, Fire and Access Control Solutions , based at our office in Charlotte, North Carolina , to support the evaluation, testing, documentation, and rollout of intrusion, video, fire, and access control solutions for CPI’s residential and commercial product portfolio. CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. CPI has received many awards for excellence, including SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. What You’ll Do: In this role, you will work with the Product Team, Operations, manufacturers, and service providers to test, validate, and support security products and related technologies. This position is hands-on and operational, focused on ensuring CPI delivers reliable, high-quality solutions for both residential and commercial customers. You will assist with product testing, beta programs, field feedback, documentation, training support, and issue resolution for intrusion, video, fire, and access control solutions, including connected technologies such as IP networking, cloud-based platforms, SaaS tools, IoT devices, video analytics, and cybersecurity-related product requirements. Essential Functions Test and evaluate new and existing intrusion, video, fire, and access control products, features, hardware, software, and integrations. Support beta programs, product pilots, and field trials with internal teams, manufacturers, and service providers. Document product performance, installation requirements, troubleshooting steps, known issues, and recommended best practices. Assist with technical documentation, solution diagrams, training materials, SOPs, and support resources. Work with Operations, QA, Technical Support, Sales, and customers to troubl

POSITION SUMMARY As the Laboratory Director and one of our Laboratory Directors, you have clinical oversight of Natera’s laboratory testing. You ensure that testing is properly performed, and applicable regulatory standards are met. You are responsible for ensuring that the laboratory implements testing while consistently providing accurate and reliable patient test results. PRIMARY RESPONSIBILITIES: Review, approve, and sign-out reports for a variety of clinical molecular/cytogenetic and/or oncologic results, including NIPT, carrier screening, PGD/PGS, products of conception and oncology testing on platforms including SNP array analysis, NGS, and other methodologies. Oversee the review of genetic and CNV variant data: interpret NGS and microarray results in the context of medical literature, online variant databases and other references along with relevant patient demographic data. Provide clinical and technical support for genetic counselors and other laboratory personnel. Set standards for laboratory testing and acceptable levels of analytic performance and ensure these are maintained. Analyze lab data, contribute to or write publications for high-quality scientific journals. May serve as Clinical Consultant. The Clinical Consultant is responsible for ensuring: Test reports include pertinent information for test interpretation, and Availability for consultation concerning test results and the interpretation of those results as they relate to specific patient conditions May serve as Technical Supervisor. The Technical Supervisor is responsible for ensuring: Appropriate test method selection Adequate method verification to determine the accuracy and precision of the test Enrollment of the laboratory in a CMS-approved proficiency testing (PT) program for the test performed PT samples are tested in accordance with the CLIA requirements PT results are returned within the time frames established by the PT program P

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: Evaluate and Improve Assigned Assembly Manufacturing Processes, Materials, and/or Equipment. Maintain Equipment knowledge as it relates to the process. Improve utilization/capacity/cost by machine upgrade, procedure optimization, or material selection. Optimize and identify equipment variables. Understand DOE/FMEA/OCAP/8D/SPC/Repair/PM (preventive) techniques Perform containment/prevention actions of process and equipment deviations Prepare and update equipment operation manuals, maintenance logs, and incident reports. Support the introduction of new equipment and technologies, including validation and evaluation. Design equipment components (Improve equipment capability by exploring new ideas/concepts and implement on equipment) Coordinate with vendors for equipment upgrades, repairs, and technical support. Conduct regular equipment performance analysis and propose improvements by using and applying AI. Locate and research technical information on equipment, materials, and/or processes in journals, literature, web, etc. Requirements Bachelor’s degree or above in Electrical, Mechanical, Materials, Electronics Engineering, or related fields. Familiarity with semiconductor equipment operation and maintenance procedures and work experience: 3 years above Strong analytical and problem-solving skills. Good teamwork and communicatio

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: Evaluate and Improve Assigned Assembly Manufacturing Processes, Materials, and/or Equipment. Maintain Equipment knowledge as it relates to the process. Improve utilization/capacity/cost by machine upgrade, procedure optimization, or material selection. Optimize and identify equipment variables. Understand DOE/FMEA/OCAP/8D/SPC/Repair/PM (preventive) techniques Perform containment/prevention actions of process and equipment deviations Prepare and update equipment operation manuals, maintenance logs, and incident reports. Support the introduction of new equipment and technologies, including validation and evaluation. Design equipment components (Improve equipment capability by exploring new ideas/concepts and implement on equipment) Coordinate with vendors for equipment upgrades, repairs, and technical support. Conduct regular equipment performance analysis and propose improvements by using and applyin

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: Evaluate and Improve Assigned Assembly Manufacturing Processes, Materials, and/or Equipment. Maintain Equipment knowledge as it relates to the process. Improve utilization/capacity/cost by machine upgrade, procedure optimization, or material selection. Optimize and identify equipment variables. Understand DOE/FMEA/OCAP/8D/SPC/Repair/PM (preventive) techniques Perform containment/prevention actions of process and equipment deviations Prepare and update equipment operation manuals, maintenance logs, and incident reports. Support the introduction of new equipment and technologies, including validation and evaluation. Design equipment components (Improve equipment capability by exploring new ideas/concepts and implement on equipment) Coordinate with vendors for equipment upgrades, repairs, and technical support. Conduct regular equipment performance analysis and propose improvements by using and applying AI. Locate and research technical information on equipment, materials, and/or processes in journals, literature, web, etc. Requirements Bachelor’s degree or above in Electrical, Mechanical, Materials, Electronics Engineering, or related fields. Familiarity with semiconductor equipment operation and maintenance procedures and work experience: 3 years above Strong analytical and problem-solving skills. Good teamwork and communicatio

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Summary: Responsible for providing Engineering support to the manufacturing areas. Work with procedures, FMEAs, protocols (IQ/OQ/PQ, TMV, Studies, etc.), customer complaints, investigations, CAPA actions, Change Controls and improvement projects. Interact with Local and Divisional function groups. Essential Duties and Responsibilities: This section contains a list of five to eight primary responsibilities of the work. The incumbent will perform other duties as assigned. Participate in multifunctional projects to contribute with plan manufacturing strategies. Provide technical support to Manufacturing, Engineering and Quality areas. Improve manufacturing processes using analytical tools and Design of Experiments as required. <s

MongoDB’s Replication Team builds the infrastructure that enables high availability, fault tolerance, automatic failover, and tunable consistency. As an engineer on the team, you will design and implement distributed-systems features that protect data and keep applications available under demanding operating conditions. You will work primarily in C++ on core database code, partner with engineers across MongoDB, and help shape features that are central to major MongoDB releases. This is an opportunity to apply distributed-systems fundamentals to a widely used database while solving challenging problems in correctness, performance, and operability. We're looking to speak with candidates based in New York City for our in-office working model. What you will do Design and implement replication features based on the Raft consensus protocol Improve failover behavior, availability, correctness, and performance across the replication system Write production-quality C++ and the unit, integration, and system tests needed to demonstrate correctness Use JavaScript and Python where appropriate to extend test coverage and validate end-to-end behavior Diagnose test failures, investigate bugs, and drive issues through root-cause analysis and resolution Measure the performance impact of code changes and prevent or resolve regressions Collaborate with partner engineering teams and stakeholders on large, cross-functional initiatives Investigate distributed-systems issues raised by customers and Technical Support, communicate findings clearly, and help deliver durable fixes Participate in code reviews, design reviews, and technical discussions that improve the quality of the team’s work Interview candidates and mentor junior engineers and interns What you bring Required At least five years of experience programming, debugging, and performance-tuning distributed or highly concurrent software systems Strong systems fundamentals, including multithreaded programming, concurrency, debugging,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an IT Service Desk Engineer on our IT team, you'll play a key role in keeping Coinbase employees productive and supported globally. You'll own complex Tier 2 escalations, solve issues across devices, applications, and cloud platforms, and help improve and scale the service desk as Coinbase grows. What you'll do: Own Tier 2 troubleshooting and resolution for hardware, software, networking, and access issues escalated from Tier 1 while meeting SLAs Support Coinbase's SaaS ecosystem including Google Workspace, Atlassian, Okta, Jamf, and Slack, along with compliance and onboarding/offboarding workflows Perform root cause analysis for recurring or high-impact issues and drive corrective actions through resolution Build and maintain documentation, SOPs, and knowledge base content that reduce repeat tickets and improve support quality Partner with IT Operations, Security, IAM, Corp Engineering, Workplace, Procurement, and vendors to resolve advanced issues and improve service delivery Identify support trends and workflow gaps, then use automation, scripting, or process improvements to reduce manual work and deliver measurable operational impact Required Skills and Experience: 5+ years of Tier 2 technical support experience across macOS, iOS, Chrome OS, Android, and Windows/AWS Workspaces, including 3+ years administering Google Workspace, Atlassian, Okta, Jamf, and Slack

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role Location: Altrincham Shift Pattern: Rotational Our fulfilment operations rely on engineering and automation to keep customer orders moving through our sites every day. As a Shift Engineer, you'll play a key role in keeping that operation running – working hands-on with automated equipment, solving technical problems and continuously improving the reliability and performance of our systems. This is more than a reactive maintenance role. Alongside responding to live engineering issues, you'll have the opportunity to investigate recurring faults, improve preventative maintenance, carry out root cause analysis and contribute to continuous improvement and engineering projects across the site. You'll be working in a fast-paced fulfilment environment where Engineering and Operations work closely together. You'll use your technical expertise to keep equipment performing at its best, while looking beyond the immediate fix to identify opportunities to improve reliability, efficiency and performance. We're looking for an engineer who enjoys getting hands-on, solving problems and understanding why something has failed – not just getting it running again. What You'll Be Doing You'll be part of the site Engineering team, providing hands-on technical support and helping us maintain a safe, reliable and high-performing operation. Your role will include: Diagnosing and resolving electrical, mechanical and controls-related faults acros

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Perform development work and technical support related to our data transformation and ETL jobs in support of a global data warehouse. Can communicate results with internal customers. Requires the ability to work independently, as well as in cooperation with a variety of customers and other technical professionals. What you'll be doing Development of new ETL/data transformation jobs, using PySpark and IBM DataStage in AWS. Enhancement and support on existing ETL/data transformation jobs. Can explain technical solutions and resolutions with internal customers and communicate feedback to the ETL team. Perform technical code reviews for peers moving code into production. Perform and review integration testing before production migrations. Provide high level of technical support, and perform root cause analysis for problems experienced within area of

Job Title HPM-CIP Technical Consultant & Support Job Description Job title: The Technical Consultant is responsible for working closely with clients to deeply understand their technical environments and provide advanced, customized solutions aligned with their strategic objectives, working under direct supervision. The role implements sophisticated system architectures, detailed configuration plans, and rigorous testing frameworks to ensure robust and scalable solutions. The role involves resolving complex technical issues through advanced diagnostics and root cause analysis, while also providing proactive support to prevent future challenges. The role documents intricate solutions and creates comprehensive support procedures, enhancing knowledge transfer and continuity. Your role: • Consults extensively with clients to deeply understand their technical landscapes, offering advanced recommendations and custom solutions that align with their long-term strategic objectives. • Implements sophisticated design documentation, comprehensive system architectures, detailed configuration plans, and rigorous testing frameworks to ensure robust and scalable technical solutions, working under direct supervision. • Resolves intricate technical issues by performing advanced diagnostics and root cause analysis, delivering proactive support to preemptively address potential future challenges. • Documents detailed and complex technical solutions, creating extensive support procedures and troubleshooting guides to ensure seamless knowledge transfer and continuity of support for both internal teams and clients. • Enhances the organization’s knowledge base by identifying, documenting, and sharing innovative best practices and standardized processes that drive efficiency and effectiveness across multiple projects. • Implements cutting-edge configuration management and vers

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Qualia's accounting function sits at the center of a fast-growing SaaS business navigating complex revenue arrangements, evolving GAAP guidance, and M&A activity. This role owns the technical accounting, financial reporting, and provides deal support from due diligence through post-close integration. The role is also instrumental in supporting operational accounting. You'll work closely with Business Development, Legal, Tax, FP&A, and the Controller to make sure technical conclusions are sound, documented, and reflected correctly in the financials. This role reports to the Controller. RESPONSIBILITIES Technical Accounting and Reporting Research and document complex accounting matters under U.S. GAAP Draft and maintain technical accounting memos and accounting policy documentation Own financial statements including footnote disclosures Serve as key contributor in annual financial statement audits Advise on complex accounting topics, including revenue recognition, equity transactions, debt modifications, business combinations, consolidation, and impairment analyses Monitor emerging accounting standards and assess applicability to the company Lead the resolution of complex technical corporate accounting matters across the monthly and quarterly close Assist the Accounting Team in implementing processes needed to support technical conclusions, e.g. proper journal entries, reconci

As a Vice President within this global team, you will own key analytical workstreams, drive strategic client-level initiatives, and execute optimization agendas. Your primary responsibilities will include: Client Analytics & Optimization: Develop client-level analytics to identify and pursue opportunities for optimization. Stakeholder Management: Lead the agenda with Client Treasurer and Client Analytics teams regarding allocation methodologies and strategy. Technology Implementation: Manage the end-to-end tech implementation of new analytics, metrics, and reporting tools. Project Management: Oversee the lifecycle of analytical projects, from data acquisition to final delivery and follow-up. Data Acquisition and Analysis: Perform deep data acquisition and analysis to generate actionable insights and support strategic initiatives. Data Quality Management: Lead the escalation and follow-up process for data quality issues to ensure the integrity of underlying data. Metric Development: Design, develop, and implement new metrics to track performance and drive business outcomes. Ad-hoc Pricing: Provide analytical support and ad-hoc pricing for global clients to ensure optimal returns. System Ownership: Act as the module owner of GSIB, and Client Financials modules in our LMS data-mart (Clearview), driving their development and effective use. As an integral part of the broader Pricing and Optimization team, you will also contribute to a range of activities spanning subject matter expertise on client liquidity value, client pricing, client financials, and Services data architecture. Also, some activities related to product development, which include technical coordination, control execution, and performance monitoring, alongside ad-hoc tasks like issue management, UAT testing, and stakeholder coordinat

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Data Analytics and Transformation team encompasses the Data Engineering, Semantics, Data Science, Strategic Intelligence and Business Transformation functions. The team provides analytic support and a strategic perspective to the different business functions within Celonis to enable them to make evidence-based decisions. We deliver actionable insights by collecting, organizing and interpreting data about user journeys, product telemetry, incidents, infrastructure utilization, sales motions, and everything else happening in Celonis. We transform data into analytic assets by conducting exploratory analysis, identifying outliers, validating hypotheses, building statistical models, quantifying risk; communicating findings through well crafted stories and critical recommendations. The Role: As a Staff Data Engineer in the Data Analytics and Transformation team, you will play a key role in defining and building the analytic infrastructure that will enable strategic and tactical decision making in a hyper growth environment. As one of the most senior technical experts on the team, you will provide technical leadership to design, build and maintain a data ecosystem for analytic needs. You will spearhed the implementation of th