Technical Support Analyst Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join Micron’s AI-Optimized Memory Architecture team, where we are shaping the future of artificial intelligence workloads through next-generation memory solutions. We partner closely with customers to architect and deliver high-performance memory systems that enable emerging AI platforms and applications. Our team values innovation, technical excellence, and collaboration as we bring advanced memory technologies from concept to silicon. As a Member of Technical Staff, you will play a key role in translating architectural vision into efficient, silicon-proven hardware implementations. This position offers the opportunity to work on tightly coupled, high-performance memory architectures for AI, balancing performance, power, area, and reliability while influencing critical design decisions across the development lifecycle. Responsibilities: Translate architecture requirements into scalable microarchitectures and drive implementation from concept through silicon Design, implement, and review SystemVerilog RTL for advanced memory system architectures Perform synthesis and early PPA analysis to optimize area, power, and timing Develop and maintain microarchitecture documentation that aligns design intent across teams Evaluate architectural and implementation tradeoffs to support technical decision-making Minimum Qualifications: Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Help fans discover—and rediscover—the brands they love. Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world. One application. Many ways to play. Apply once to this general application for consideration for anticipated 2027 IT & Software internships in Renton, Washington. This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams and brands. You do not need to submit separate applications for each team or brand. If your profile aligns with a specific internship project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement. About Hasbro Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences. Teams and areas you may support Depending on confirmed projects and business needs, your internship could align to one or more areas such as: Software and application engineering Data engineering, analytics and AI enablement Cybersecurity and risk Cloud, infrastructure and platform engineering Enterprise systems and business technology Quality engineering, automation and technical product support Examples of what you may work on Depending on your placement, you may: Design, build, test or improve software, data products,

About Syllo Syllo is on a mission to transform litigation. Our product is a unified litigation platform that enables lawyers and paralegals to safely harness the power of language models and agentic AI throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporations in the country, and we are quickly expanding. By reducing the expense of litigation industry-wide, we aim to improve access to high-quality representation and promote the alignment of legal outcomes with merit. About the Role We’re seeking a Senior Data Scientist to help us evaluate and improve the quality and performance of our AI systems. You’ll develop rigorous approaches to measuring system behavior, run experiments, investigate issues, and turn complex data into actionable decisions. This is a hands-on role at the intersection of data science, engineering, and applied AI. You’ll work directly with production data and systems and partner closely with Engineering, Product, and Analytics. Responsibilites AI Evaluation: Develop quantitative methods and tooling to evaluate AI system quality and performance. Experimentation: Design and run experiments to compare approaches, understand tradeoffs, and measure the impact of changes. Quality Monitoring: Build repeatable processes to identify regressions, anomalies, and changes in system performance. Data Analysis: Extract, transform, and analyze production data to support technical and product investigations. Technical Investigation: Diagnose complex issues involving data, models, and production systems, identifying root causes and potential solutions. Measurement & Instrumentation: Partner with Engineering to improve how system quality, reliability, and performance are measured. Internal Tooling: Build tools and dashboards that make system performance easier to understand and monitor. Communication: Clearly communicate findings,

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. OMT BENCH TY料件管理，具備中階電腦技能，包括熟悉 Microsoft Office 套件。 具備解決問題能力，並能有效率地安排工作優先順序。 能夠勝任多任務與高效率的工作環境，具備時間管理、組織能力及優先順序安排能力，能遵循既定流程，並在較少監督下完成工作。 能夠配合 12 小時制日班／夜班輪班工作。 具備良好的溝通與人際互動能力，高度主動積極，並具有優秀的問題解決能力。 This role is expected to leverage AI-enabled and digital tools to improve productivity, troubleshooting efficiency, knowledge management, technical documentation, and decision-making processes. Team members may utilize approved AI solutions to support repair analysis, process improvement, and operational excellence while complying with Micron's data security and confidentiality requirements. 此職位需運用 AI 輔助及數位化工具提升工作效率，包括故障分析、知識管理、技術文件撰寫、數據分析及流程改善。員工可依據公司規範使用核准之 AI 工具，協助維修分析、問題解決與持續改善，同時遵守資訊安全及機密資料管理要求。 About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: 半導体製造プロセスの条件設定、開発、および継続的な改善 プロセス能力の向上および生産コスト削減に向けた改善活動の推進 プロセス管理項目の構築、運用、および最適化 各種半導体製造装置におけるプロセスパラメータの設定・最適化 新規装置・材料の評価、導入検討、および量産展開 製造工程で発生する異常の解析、原因究明、および再発防止に向けた改善活動 関係部門と連携した品質向上、生産性向上、および歩留まり改善の推進 生成AIやデータ分析ツールを活用し、技術文書作成、知見共有、プロジェクト管理、および意思決定の質向上に貢献する。 ​///// Establish, develop, and continuously improve semiconductor manufacturing processes and operating conditions. Drive process capability enhancement and cost reduction initiatives to improve manufacturing efficiency. Develop, maintain, and optimize process control and management systems. Define, set up, and optimize process parameters for a variety of semiconductor manufacturing equipment. Evaluate, qualify, and implement new equipment and materials for production applications. Analyze manufacturing abnormalities, identify root causes, and drive corrective and preventive actions. Collaborate with cross-functional teams to improve product quality, productivity, and process yield. •Utilize generative AI and analytics tools to support technical documentation, knowledge sharing, project execution, and data-driven decision-making. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, techno

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Data Engineering team builds and maintains the foundational datasets that power decision-making across Robinhood. We design reliable, scalable data systems that support product analytics, growth strategy, financial reporting, experimentation, and machine learning. The team partners closely with Product, Engineering, Data Science, and Finance to ensure accurate, well-modeled data is available to teams across the company. Our work directly influences how Robinhood measures performance, improves customer experience, and scales its products. As a Senior Data Engineer, you will design, build, and evolve core datasets that track product performance and company-wide metrics. You will develop scalable data pipelines that ingest application events and database snapshots into our data lake, ensuring high data quality and reliability. You’ll collaborate with application engineers to improve data generation patterns and with analytics teams to design intuitive, well-documented data models. This is an opportunity to shape the technical foundation that supports data-informed decisions across the organization! This role is based in our Menlo Park, CA office, with in-person attend

P-1529 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Backline Technical Solutions Engineer, you will help our customers succeed with the Databricks Platform by resolving critical technical customer escalations and working closely with the frontline support team. You will be the technical bridge between support and engineering and the first line of defence for engineering. You will ensure that all issues are vetted by you before they reach the engineering team. You will report to the Backline Engineering Team Manager. The impact you will have: Troubleshoot and resolve complex customer issues related to the Databricks Platform by analysing the core component metrics and logs. Provide suggestions and best-practice guidance to improve performance in customer-specific environments and to provide product improvement feedback. Help the support team with detailed troubleshooting guides and runbooks. Contribute to automation and tooling initiatives to streamline daily troubleshooting. Partner with the engineering team and spread awareness of upcoming features and releases. Identify and contribute supportability features back into the product. Demonstrate ownership and coordinate with engineering and escalation teams to resolve customer issues and requests. Participate in weekend and weekday on-call rotation. What we look for: 7+ years of industry experience Experience

Technical Program Manager IV itD is seeking a Technical Program Manager IV to drive finance transformation initiatives and manage complex, cross-functional programs supporting Accounting, Financial Planning & Analysis (FP&A), and Treasury. The ideal candidate will bring extensive experience in finance and accounting analysis, strategic program management, and technology-enabled business transformation, with a proven track record of advancing critical workstreams, coordinating senior stakeholders, and delivering results in fast-paced environments with evolving priorities. Location: Hybrid — Menlo Park, CA (MPK) Pay Rate: $48.60/hr Depends on Experience Duration: 7 Months We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Lead finance transformation initiatives across Accounting, FP&A, Treasury, and related cross-functional teams, ensuring alignment with business objectives and program milestones. Manage established project workstreams, including scope definition, requirements gathering, schedule development, progress tracking, and delivery coordination. Coordinate with business partners, technical teams, and senior stakeholders to communicate priorities, resolve complex issues, and maintain alignment across interdependent projects. Develop and maintain project plans, status reports, risk assessments, contingency plans, and decision-support materials to support timely execution and informed decision-making. Monitor project risks, dependencies, resource constraints, and shifting timelines, proactively identifying blockers and implementing mitigation strategies. Apply finance and accounting analysis to support decision-making, evaluate project impacts, and help drive business and technology solutions. Drive execution in a fast-paced, ambiguous environment by confirming requirements, documenting deci

This job is with our partner Micro1 Scope of Work Diagnose and resolve common hardware and software issues across Windows, Mac, and Linux environments, focusing on real-world troubleshooting scenarios. Document incident details, troubleshooting steps, and resolutions with clarity and precision using ticket management systems (ITSM). Utilize networking knowledge (TCP/IP, DNS, VPN) to resolve connectivity and configuration incidents. Support non-technical users by providing clear, empathetic communication and step-by-step technical guidance. Contribute detailed, scenario-based examples and process documentation that reflect best practices in IT support. Ensure all input and feedback is well-documented for AI training and continuous improvement purposes. Collaborate asynchronously within a remote engagement model, delivering high-quality, written and verbal feedback. Preferred Qualifications Minimum of 3 years’ experience providing Tier 2/3 IT support in diverse operating system and network environments. Deep familiarity with troubleshooting hardware, software, and networking issues, including root cause analysis. Proficiency in documenting technical incidents and resolutions using ITSM or similar ticketing platforms. Strong written and verbal communication skills, with a focus on supporting non-technical end users. Certifications such as CompTIA A+, CompTIA Network+, or ITIL Foundation are advantageous. Demonstrated ability to contribute to technical process documentation and knowledge bases. Proactive, detail-oriented, and comfortable participating in remote, independent project engagements.

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac’s Investments & Capital Markets Division is seeking a Quantitative Analytics Senior to develop, implement, monitor, and execute quantitative models that support counterparty credit risk management, fixed-income derivatives valuation, and related business and risk management decisions. The candidate should be self-motivated, has a strong quantitative and computational background, and communicates effectively with technical and business stakeholders. As part of the Models & Analytics team, this role will primarily support Freddie Mac’s Counterparty Credit Risk Management and Asset-Liability Management functions, with responsibilities spanning model development, implementation, monitoring, data processes, documentation, and business user support. Our Impact: This role focuses on the design, development, implementation, and monitoring of quantitative models and analytics that support counterparty credit risk, exposure measurement, derivatives valuation, and related risk management activities. The models and analytics developed by the team provide key inputs into counterparty credit risk management, portfolio management, business reporting, and risk-informed decision-making across the division. Your Impact: • Develop, implement, and maintain quantitative models primarily for counterparty credit risk measurement, with additional coverage of interest rates, derivatives valuation, and valuation components related to mortgage products. • Implement models and analytics using programming languages and tools such as MATLAB,

Perplexity serves tens of millions of users daily with reliable, high-quality answers grounded in an LLM-first search engine and specialized data sources. The Answer Quality team ensures that our prompts, tools, search systems, datasets, and models work together to create the best possible experience for our users. As our product and agent capabilities evolve, we need evaluation systems that are fast, reliable, production-faithful, and actionable. In this role, you will build and improve the technical foundations that support Answer Quality across Perplexity. This includes our shared evaluation infrastructure and the platform used to replay and analyze agent traces. You will work closely with data scientists, engineers, and product teams to identify quality problems, measure their impact, and turn evaluation findings into product improvements. Responsibilities Build shared evaluation infrastructure that helps teams run reliable evals, analyze results, and make product and model decisions Develop the platform for replaying and analyzing agent traces to reproduce production behavior and diagnose failures Build and operate scalable systems for processing, storing, and monitoring interaction, trace, and evaluation data Partner with data scientists, engineers, and product teams to turn answer-quality problems into evaluations, analyses, and product improvements Operate in a small, high-impact team where your work directly shapes how Perplexity measures and improves Answer Quality Qualifications 4+ years of software, data, or machine learning engineering experience shipping and operating production systems Strong proficiency in Python and SQL, with solid fundamentals in system design, data modeling, and distributed systems Experience building big-data systems, including distributed compute, large-scale storage, and high-volume pipelines Demonstrated ownership of ambiguous technical projects from initial design through production operation Ability to work effectively with

About the Role Perplexity is seeking a hands-on Software Engineer to build and evolve the software, automations, and systems that power our security operations. This role focuses on engineering security tools and internal AI-driven agents that improve detection and response, vulnerability management, and the overall security posture of our products and infrastructure. Responsibilities Design, build, and maintain software and automation that improves our detection and response program, including alert enrichment, triage workflows, and investigation tooling. Implement and enhance internal AI agents and security bots that assist with monitoring, investigations, reporting, and other security operation tasks. Develop and operate systems and workflows that support the bug bounty and vulnerability disclosure program, including intake, triage, prioritization, and remediation tracking. Partner with product and engineering teams to threat model new features and systems, propose mitigations, and add guardrails into designs and implementations. Contribute to secure-by-default libraries, services, and patterns that make it easy for teams to build secure features. Integrate security signals from cloud, endpoints, SaaS, and applications into cohesive pipelines and data models that support detection and analysis. Build automation to reduce manual work in incident response, containment, and remediation. Collaborate with security engineers and other software engineers to review designs and code, and to continuously improve our security tooling and platforms. Qualifications 4+ years of experience as a software engineer with significant time spent building security-related tools, platforms, or automations, or in a security engineering role with strong software development responsibilities. Proficiency in at least one major programming language (such as Python, Go, or TypeScript) and experience building production services, CLIs, or internal tools. Experience integrating with security-r

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing We’re seeking a creative and detail-oriented Senior Associate 3D Technical Designer to help drive the evolution of digital product creation across apparel, footwear, accessories, and hard goods categories. In this role, you will partner closely with Design, Technical Design, Product Creation, and other cross-functional teams to develop high-quality 3D assets that support product development, visualization, and digital transformation initiatives throughout the organization. You will be responsible for creating realistic, production-ready 3D models and rendered assets that accurately represent product intent, materials, fit, and construction. Through a combination of technical expertise and design collaboration, you will translate product concepts into compelling digital assets while ensuring consistency, quality, and alignment with brand standards. A key component of the role will involve supporting and expanding the organization’s 3D asset libraries through the creation, optimization, and management of models across multiple product categories. You will also facilitate the conversion of 3D assets between platforms and applications, optimize textures and UV maps, and prepare assets for web, animation, and other digital experiences. Working closely with product development and technical design teams, you will coordinate fabric digitization efforts, support garment fit analysis, and help establish standards, workflows, and best

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The PFA & EFA Technician will provide comprehensive Electrical Failure Analysis (EFA) and Physical Failure Analysis (PFA) support for products across NPI, qualifications and high-volume manufacturing (HVM). A key part of this role is the disposition of maverick material triggered by the Statistical Bin Limit (SBL) system—using data-driven evaluation, structured troubleshooting, and effective collaboration with cross-functional partners. You will collaborate closely with key stakeholders to identify failure signatures, determine root cause and failure mechanisms, recommend lot disposition, and partake on continuous improvement to reduce and improve SBL fail rates. This position requires keen technical curiosity, disciplined execution, clear communication, and strict adherence to lab safety and quality systems in a fast-paced production environment. Key Responsibilities 1) Maverick Lot Disposition via SBL System & Deviation Management Extract, interpret, and analyze test data to support SBL-triggered investigations. Execute and follow up on FA actions (EFA and/or PFA) to determine disposition paths. Recommend and communicate lot dispositions clearly and timely to stakeholders for quality

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer. The EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture. As an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy. What you'll do Grow and develop a team of engineers with high expectations for ownership and impact Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities fo