Technical Support Engineering Intern Jobs

RDQ427R337 About the Role Databricks is looking for a highly capable, process-driven, and proactive Executive Assistant to support a Senior Leader within Product & Engineering, while also supporting our SVP of Corporate Development & Ventures. The primary mission of this person is to support our Engineering and Product leaders, partnering with them to operationalize their teams' cross-functional strategies. You will serve as a key liaison across various departments—including Sales, Marketing, IT, and other critical functions—to ensure alignment and execution. Additionally, you will drive strategic initiatives and community events that foster collaboration across the Engineering and Product organizations. While deeply rooted in supporting a massive internal engineering footprint, this high-visibility, fast-paced role sits at a unique intersection. You will also manage the rhythm of a deal-driven corporate development environment, triaging incoming requests from startups, founders, and investors, and handling highly sensitive, confidential information with absolute discretion. The Impact You Will Have Ensure the Engineering leader is prepared for all meetings, with an accurate and forward-looking calendar. Effectively prioritize the calendar and schedule meetings in a timely manner. Provide timely responses to all stakeholder requests. Enhance the Engineering leader's time efficiency, leading to a more productive team and company. Execute strategic initiatives well, delivering on defined outcomes. Responsibilities Calendar Management: Organizes all meetings across international time zones, including but not limited to internal engineering team meetings, customer meetings, internal business partners, and external venture/M&A requests. Request Tracking & SLAs: Builds and maintains records of all meeting requests and closes out all requests in a timely manner. Keeps to a strong SLA on responding to requests from both internal technical staff and external

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a member of the facility operations team, you will help design, build, activate, and maintain some of the world’s most technically advanced facilities and data centers. You will be able to operate with autonomy to solve diverse and complex problems, excel at managing multiple projects at a time, and work in a dynamic, fast-paced environment. As a Facilities Engineer, you will coordinate and execute infrastructure projects as well as oversee ongoing operations and maintenance of facilities, equipment, and utilities. This will involve corrective, preventive, and predictive maintenance techniques as well as operational and design feedback for maintaining and improving all systems at our Memphis and Southaven sites. RESPONSIBILITIES: Lead internal project teams, consulting engineers and contractors throughout the entirety of the MEP engineering, procurement, construction, commissioning and maintenance process. Provide technical engineering support/information to ensure construction/maintenance complies with all standards, codes, and specifications. Verify maintenance is being completed and coordinate all repair, build, and contingency systems efforts for HVA

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Department description Micron’s Edge Devices Group (EDG) develops and supports advanced memory and storage solutions for edge and embedded applications. The team works closely with design, validation, firmware, quality, and customer-facing engineering teams to ensure high product performance, reliability, and customer satisfaction across demanding markets such as industrial, automotive, consumer, and embedded systems. EDG offers the opportunity to work on innovative technologies, solve complex technical challenges, and contribute directly to product quality and continuous improvement. Position overview We are looking for an enthusiastic Product Development Engineer to become part of our Edge Devices Group (EDG), for the team in charge of Non-Volatile Memory (NVM) technical customer support. This entry-level position is perfect for individuals who have a solid technical background and a passion for failure analysis, product quality, and reliability engineering. You will support the investigation of customer-reported issues, contribute to root cause analysis, and collaborate with cross-functional teams to improve product quality and prevent recurrence. Key Responsibilities Support the planning, execution, and tracking of verification activities. Define requirements for verification test programs/sequences based on specifications and application usage models. Perform Electrical Failure Analysis (FA), drive root cause analysis and coordinate corrective actions with other internal engineering groups. <l

Who We Are Every organization runs on intelligence: years of accumulated knowledge, decisions, and context. As AI takes on more of that work, companies face a choice: rent that intelligence from vendors who keep the data, the context, and the results, or own it. OpenTeams exists to make ownership possible. Founded by Travis Oliphant, creator of NumPy and SciPy, and built by people with deep roots across the open-source ecosystem, including NumPy, SciPy, PyTorch, and Jupyter, we help enterprises and governments build AI they control, govern, and evolve themselves. If that sounds like your kind of work, we'd like to meet you. Help Organizations Own Their AI Interested in OpenTeams but don't see an opening that fits your background? Share your skills and interests with us for future opportunities! About OpenTeams OpenTeams helps enterprises and government organizations build, deploy, and operate AI systems they own and control. Our work combines open source expertise, engineering, infrastructure, and client collaboration to turn AI ideas into practical capabilities. Our work includes AI platforms, data integration, machine learning applications, model deployment and optimization, software supply chain security, and embedded engineering support. Areas of Interest We welcome interest from people whose backgrounds align with our work, including: Backend, frontend, and full-stack software engineering AI/ML engineering, applied AI, and model optimization AI test and evaluation, robustness, and reliability Platform engineering, distributed systems, and ML infrastructure Infrastructure, cloud, DevOps, DevSecOps, and SRE Data engineering, integrations, and knowledge/retrieval applications Solutions architecture and forward deployed engineering Technical project/program management and delivery leadership Systems engineering and internal technology operations Python packaging, developer tooling, and supply chain security Open source development, maintenance, and community engage

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Manager of the Technical Solutions Engineering (TSE) team will grow and inspire the team responsible for the success of developers and our largest users integrating with Stripe's platform & products. What you’ll do At Stripe we consider the developer experience to be central to the overall experience of our customers. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building & growing complex systems on our financial infrastructure. Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering team is the glue to make that possible. We make our users feel empowered when we show them about something Stripe could do that they didn't think was possible. Internally, we champion developer experience as central to the overall experience around Stripe. Responsibilities Define and deliver a comprehensive technical support experience for developers and our most complex users (via internal user-facing teams) integrating Stripe Develop both the long-term vision and strategy for the Technical Solutions Engineering team and manage day-to-day operations Develop relationships across the entire organization at Stripe to influence others in aiming for the best developer experience possible Work cross-

At Sigma, we’re not just adding AI—we’re building the future of how people work with data. Our platform already lets users explore billions of rows of data in seconds with a spreadsheet-like interface, analyze and present their data in workbooks, and build data apps and workflows. Now we’re pushing further, applying AI to reshape how people build in Sigma, discover insights, and make smarter decisions—fast. Our internship program at Sigma: Sigma’s Early Career Program is the launchpad for the next generation of engineers and innovators. As an Intern at Sigma, you’ll work on various production features and learn efficient engineering for large scalable systems. Our interns work directly with our engineers, product leaders, and designers across the organization everyday. We’re looking for students who bring curiosity, a spirit for collaboration, and a desire for shaping the future of business insights and data exploration. Internship Program Qualifications: Current student : Applicants must be currently enrolled in a university undergraduate or graduate degree program in the U.S with a graduation date of December 2027 or later Able to intern from June 2027 through August 2027 (flexible) Authorization : You must be legally authorized to work in the US during the Summer 2027 program Visa sponsorship is not available for our internship positions, but we welcome applicants on a student visa (with authorization to work in the U.S.) to apply Location: Applicants must be able to work in-person in our office in San Francisco, CA or New York, NY for the duration of their internship. Relocation assistance will be provided for students who will need to relocate for the summer in the form of a relocation bonus. About the role: As a Technical Writing Intern , you will test and document new product features that help our global user base analyze and gather insights from their data. During your internship, you’ll partner directly with your tech

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA Contract, 12 months As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond. The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world. As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement. Key Responsibilities: Operational Support Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures

Technical Support Engineer New York City · Hybrid · Engineering · Two openings Welcome to Glide Glide is the operating system that community banks and credit unions run their business on. Account opening, lending, servicing, retention. Most of these institutions are running on cores designed in the 1980s. We are the modern software layer on top, and increasingly the agentic one. Our platform touches people at the moments that matter most to them financially: opening an account, applying for a loan, getting a decision. We serve institutions across the country, with dozens more integrating. Our team brings engineering, product, and growth experience from Stripe, Google, and Amazon. We are backed by Pear and Acrew. The role We are hiring two Technical Support Engineers to join the small team that owns production quality for the entire platform. This is not a ticket-routing job. Our support engineers own bugs end to end: they take an ambiguous report from a financial institution, drive it to a real root cause across the frontend, backend, and a stack of banking integrations, ship the fix themselves, and prove it works. What makes the job unusual is how it gets done. This team runs AI coding agents as a production system, not as autocomplete. A triage agent proposes a root cause. The engineer decides whether it is right, and steers it when it is not. The agent writes the code, a second agent reviews it, and the engineer reviews, tests, and records the evidence before anything ships. The team built the tooling that makes this possible: internal MCP servers, slash commands for each stage of the workflow, an auto-triage loop feeding the bug board. The result is a very small number of people holding quality for a platform serving a lot of institutions. So we are not hiring for typing speed. Agents are fast and often confidently wrong. We are hiring for the judgment they do not have: recognizing when a plausible answer is the wrong one, knowing what not to change, and being a

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. The Opportunity: Join a diverse team of traditional and non-traditional backgrounds, working together to solve complex problems the right way. You will lead a team immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog. You Will: Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 400+ integrations that Datadog works with Ensure successful onboarding of new Solutions Engineers Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Solutions Engineering escalations Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedu

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within the umbrella of the Global Technical Support organization. You will be responsible for resolving complex customer problems and improving support across all teams. Your work will be collaborative in nature, working together with other support engineers in multiple support locations to serve our customers and troubleshoot complex issues. The ideal candidate will have a strong technical background with experience in a technical support role, proven customer-facing skills, and strong communication skills. You understand the day-to-day aspects of customer support including managing tickets, building knowledge base articles, and providing product feedback to Engineering and PM teams. This is a remote position open to candidates re

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother. You will be the bridge between our customers and our Engineering, Product, and Professional Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions. Key Responsibilities Technical Leadership & Triage Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity. Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution. Developer Advisory: Act as the primary technical contact for partner and user developers, comfortably navigating and advising on custom solutions and integrations. Efficiency & Innovation Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows. Process Optimization: Leverage strong technical acumen to dynamically identify processes and technical solutions for unexpected or high-pressure situations. Customer Advocacy & Success Voice of the Customer: Identify and synthesize customer feedback to act as a strategic advocate to internal Product and Engineering teams. Strategic Consulting: Develop trust with client leadership to remove roadblocks, formulate best practices, and document functional/technical requirements. Risk Mitigation: Work closely with customers to track work progress and create strategies for risk mitigation and contingency planning. Feature Demonstrations: Conduct engaging demos of feature enhancements for both new and existing cu

About the role As a Technical Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as a product expert. As a part of the Customer Experience organization, you will collaborate closely with product and sales, driving continuous improvement of our offerings. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment. Responsibilities Triage and respond to inbound support tickets across self-serve and enterprise customers using a support/CRM platform; identify patterns in ticket clusters (e.g., a wave of the same error code), surface them to engineering with context and affected case lists, and follow through to resolution. Draft clear, accurate status updates and maintenance notifications for customers during planned maintenance windows or incidents; communicate expected impact without exposing internal platform details. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction. Answer customer questions about the platform's API, model/fine-tuning workflows, model availability, and deployment/endpoint configuration; reproduce reported errors to confirm expected vs. broken behavior and provide actionable next steps. Provision and configure SSO connections for enterprise customers (Google Workspace, Okta, Azure AD, etc.); guide customers through IdP-side setup steps; diagnose login failures by cross-referencing the platform's identity provider configuration against the customer's; escalate confirmed platform-side gaps. Triage customer billing questions using bill

CSQ127R187 Location: Tokyo, Japan As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. The Impact You Will Have Troubleshoot and resolve complex customer issues related to Databricks platform Provide best practices support for custom-built solutions developed by Databricks customers Deliver suggestions for improving performance in customer-specific environments Assist with issues around third-party integrations with Databricks environment Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests Participate in the creation and maintenance of company documentation and knowledge articles Be a true proponent of customer advocacy Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs Participate in weekend and weekday on call rotation What We Look For 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired . Strong experience with SQL-based database is required. Linux/Unix administration skills. Hands-on experience with AWS, Azure or GCP. Experience with "Distributed Big Data Computing" environment. Technical degree or the equivalent experience. Written and spoken proficiency in both Japanese and English About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — includ

Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a new AI economy that is equitable, inclusive, and community driven. About the Role Karya's PaaS vertical is the organization's global expansion arm, taking Karya's ethical data collection infrastructure to partners across Africa, Southeast Asia, and Latin America, deployed locally. This is one of Karya's largest bets: we're moving from a set of internally-run deployments toward a self-serve platform that partners can configure and operate themselves. We're looking for someone to be the first line of defence on that front: triaging and resolving partner-facing technical issues, coordinating with engineering when something needs a real fix, and critically - spotting the patterns behind repeat issues and scoping them as automation opportunities the platform team can build against. This role is explicitly built to evolve. As the platform gets more self-serve, the volume of manual triage should shrink and the expectation is that you grow with it, moving from first-line support toward solutions architecture: designing how partners configure and deploy the platform themselves, rather than fixing things alone. Key Responsibilities First-line technical support. Own initial triage for partner-facing technical issues — diagnose what's broken, resolve what you can directly, and route what you can't to engineering with enough context that it doesn't bounce back. Scope automation opportunities. Spot the pattern behind repeat iss

Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client support, technical investigation, and operations. In today's evolving tech landscape, the most effective support professionals are multi-disciplinary — capable of bridging client business flows and internal technical execution. Your primary mission is to ensure that issues raised in multi-vendor environments are clearly understood, documented, and routed to the right teams. You are the technical translator who makes sure nothing is lost between what the client describes and what our engineers need to act on to resolve the issue. Key Responsibilities Multi-Vendor Triage & Translation: Participate in triage calls involving clients and 3rd-party vendors. Analyze reported issues and determine if the reported issue falls within Sureify systems or an external partner and direct the resolution path accordingly. Translate client discussions into clear, actionable tickets. Investigation and Analysis: Reproduce reported issues and establish what the data actually shows — querying database tables with SQL, reviewing application logs, and inspecting API responses — so every ticket you raise carries technical context an engineer can act on immediately. Global Coordination: Facilitate hand-offs with our India-based engineering teams, including occasional early-morning syncs to align overnight progress with US client priorities. Customer Operations: Take ownership of customer operations projects — support portals, professional services surveys — gathering requirements, defining scope, and delivering solutions for internal teams to run going forward. Internal Documentation Management: Design and structure our Professional Services Confluence sites. This includes organizing the site structure, maintaining page content, and keeping our internal "source of truth" accurate and easy to na