Technical Support Solution Engineer Jobs

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Primary Job Role As a GOC Enterprise Support Engineer, you will play a critical role in maintaining the operational stability and efficiency of THG’s core systems. You will be responsible for managing major incidents, monitoring infrastructure, diagnosing issues, and collaborating with cross-functional teams to ensure seamless operations and rapid incident resolution. Duties & Responsibilities Deliver exceptional technical support via chat, tickets, and calls, ensuring prompt resolution and a world-class customer experience. Monitor THG websites and infrastructure using dashboards, wall boards, and Teams channels to ensure optimal performance and availability. Respond to critical alerts and collaborate with technical teams to triage and restore service. Manage, coordinate, and communicate Major Incidents (MIs), including stakeholder updates and post-incident reviews. Support change coordination activities, including impact assessments, scheduling, and communication. Log and respond to internal and external customer queries across multiple channels. Contribute to the development and refinement of operational processes and documentation. Participate in continual service improvement (CSI) initiatives to enhance service quality and operational efficiency. Collaborate within a 24/7 shift rotation to ensure consistent coverage and support. Meet SLAs and individual KPIs for incident resolution and service delivery. Identify and implement opportunities for process and service improvem

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Solutions Engineer that will report to the Senior Director, Solutions Engineering. In this role, you will drive business development and sales growth by providing technical expertise, competitive positioning, and product evaluation support to prospective customers for the OneTrust AI-ready governance platform. Your Mission Serve as technical expert on systems integrations during major sales opportunities, including the preparation and delivery of proposals, product demonstrations, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives Instrumental in technical deep dive discussions to architect integrations and advice customers on best practices Support Sales Teams with client meetings, presentations, and custom integration design options Coordinates with internal R&D, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction Conduct custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to me

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are seeking a Senior Solution Engineer to drive complex customer solutions and close large deals. Working directly with sales teams and channel partners, you will be the technical expert who understands customer needs, provides compelling demonstrations, and supports enterprise Proof of Concepts. This role requires someone who can bridge business and technical contexts, engaging effectively with both executives and technical teams while sharing our passion for reinventing the database space. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Present Snowflake technology and vision to executives and technical contributors Work hands-on with prospects to demonstrate value throughout the sales cycle Maintain deep understanding of competitive and complementary technologies Collaborate with Product Management, Engineering, and Marketing for continuous improvement Support enterprise Proof of Concepts and design implementations Drive technical solutions for complex customer challenges WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: 7-8 years of industry experience with 5+ years in pre-sales Outstanding presentation skills for both technical and executive audiences Broad experience with Database, Data Warehouse, and cloud technologies Hands-on expertise with SQL, SQL analytics, and Python Strong

GHX connects healthcare providers and suppliers to streamline supply chain operations, reducing cost and across the industry. As a Solution Engineer, you are the technical heart of our sales motion. You translate complex customer challenges into compelling demonstrations, lead needs assessments that surface real value, and help close deals that matter. You also set implementation teams up for success by capturing requirements accurately from day one. Successful candidates will have strong presentation skills, sharp business acumen, and the ability to work across cross-functional teams in a fast-paced, evolving environment. What You'll Do Lead tailored discovery sessions and deliver high-impact product demonstrations aligned to each customer's priorities and business processes. Support the sales team by presenting GHX products and solutions to prospects, customers, and at industry conferences. Prepare and present findings to prospects and clients to validate the sales opportunity and advance deals based on measurable value. Own the functional and technical sections of RFIs and RFPs, crafting responses that validate decision criteria and win on substance. Provide support to answer industry, MMIS, ERP, or data-specific questions as needed. Capture technical requirements accurately so implementation teams have what they need to deliver. Define account strategy and pipeline plans in close collaboration with field sales to drive pre-sales effectiveness. Provide voice of customer to Product Management and Product Marketing to help drive future product functionality based on customer needs. Deliver training to Solution Engineer and sales teams. Demonstrate and reinforce proficiency in pre-sales roles and methodologies across the team. Build and maintain a network with up-to-date knowledge of industry trends, regulatory changes, and competitive activity. Qualifications Required 3+ years of healthcare supply chain knowledge Proven pre-sales experience in a SaaS environment; f

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in South Korea to support enterprise customers and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in South Korea, collaborating with product teams, partners, and global sales to drive adoption, market fit, and brand growth. Responsibilities Design solutions across all product areas Deliver demos and technical sessions Build proposals and architectures Enable partners and distributors Drive brand presence Provide market insights Desired Experience Solution Architecture Enterprise Networking (SD-WAN, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General Korean and English 3+ years in pre-sales, solution engineering, or system integration Certifications preferred Strong reliance on AI tools, LLMs, and automation to scale productivity Benefits Remote or hybrid flexibility Travel opportunities Competitive compensation

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in the Philippines to support enterprise customers, integrators, and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions across industries. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in the Philippines, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design solutions across Network, Protect, Talk, Drive, and Access Deliver demos, POCs, and partner workshops Build proposals and architectures Support distributors and partners Strengthen brand visibility Provide feedback to product teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, BGP, OSPF) ProAV (AV-over-IP, multicast) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General English and Tagalog 3+ years experience Pre-sales or solution engineering background Strong reliance on AI tools, LLMs, and automation to increase efficiency and output Benefits Remote work Travel opportunities Competitive salary Flexible hours

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re looking for a Sales Solution Engineer in Thailand to support enterprise customers and partners. You’ll design solutions across networking, ProAV, VoIP, storage, and Physical Security (Protect & Access). Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in Thailand, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design solutions across all product categories Deliver demos and technical workshops Build architectures and BoMs Support partners and distributors Drive market awareness Share insights with global teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, MC-LAG, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP systems) Storage (NAS, SAN) General Thai and English Pre-sales or system integration experience Certifications preferred Strong reliance on AI tools, LLMs, and automation to improve productivity Benefits Remote flexibility Travel opportunities Competitive compensation

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re looking for a Sales Solution Engineer in Taiwan to support enterprise customers and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in Taiwan, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Solution design and architecture Deliver demos and partner training Develop proposals and BoMs Enable channel partners Drive brand growth Provide market insights Desired Experience Solution Architecture Enterprise Networking (BGP, OSPF, SD-WAN) ProAV (AV-over-IP, multicast) Physical Security (CCTV & Access Control) VoIP (SIP systems) Storage (NAS, SAN) General Mandarin and English Pre-sales experience Certifications preferred Strong reliance on AI tools, LLMs, and automation for productivity Benefits Hybrid flexibility Competitive compensation Product access

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. This is a location-specific role; candidates must be located within commuting distance of São Paulo, Brazil. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Staff Technology Engineer (Warehouse IT Support) Location: Manchester (Altrincham), England, United Kingdom (On-site) About the Role We are looking for a proactive and hands on Staff Technology Engineer to join our Manchester Warehouse IT Support function. Operating in a fast-paced environment especially as we ramp up for peak periods like Black Friday. You will play a critical role in keeping our fulfilment operations running smoothly. Reporting into the Warehouse Technology Manager, this role is exclusively based at our Manchester site. You will act as the primary on the ground technical responder, partnering closely with warehouse operations to minimise downtime, support essential infrastructure, and ensure our teams have the functional technology they need to hit operational targets. Key Responsibilities Onsite Support: Provide responsive, 1st line technical support to Manchester warehouse teams, rapidly troubleshooting and resolving hardware, software, and local network connectivity issues. Hardware Management: Set up, configure, and maintain warehouse specific IT equipment, including thermal label printing kiosks, handheld scanning devices, Windows desktops, and mobile hardware. System & Access Management: Manage user accounts, permissions, and access provisioning through platforms like Active Directory, Microsoft 365 and other MDMs Proactive Monitoring: Monitor local IT systems and network infrastructure to identify, escalate, and resolve potential faults before they impact warehouse

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Commercial Solutions Engineer for the UK market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Commercial Solutions Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Senior Solution Engineer for the Netherlands market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at t

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Senior Solution Engineer for the Netherlands market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at t

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Associate Solution Engineer for the UK market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Associate Solutions Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Collabo