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User Escalation Specialist Jobs

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Location: Colchester, Essex (commutable from North/East London, Chelmsford, Ipswich) Contract: Locum (Band 6/7) Start: ASAP Hiring now for a Senior Radiographer (Locum) in Colchester (Band 6–7). £25–£30 p/h depending on experience, with flexible patterns and quick compliance. Ideal for radiographers confident across core imaging with strong standards and mentorship experience. What you’ll do Deliver safe, patient-centred diagnostic imaging across a busy hospital service Use RIS/PACS/EPR accurately; keep clear records and protect data confidentiality Contribute to image quality, protocol optimisation and routine QA Mentor and support juniors/students; help coordinate daily workflow Work closely with the MDT to meet service demand and turnaround times Must-haves Degree (or equivalent) in Diagnostic Radiography HCPC registration as a Radiographer Strong recent experience operating at senior level in a hospital imaging team Comfortable supervising colleagues and maintaining high professional standards Confident user of hospital IT systems (RIS/PACS/EPR) Nice-to-haves Any exposure to Interventional Radiology (IR) Experience in a Cardiac Cath Lab setting Experience in Computed Tomography (CT)

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Databricks
📍 San Francisco• $190.9K – $253.8K/yr
12mo ago

RDQ426R230 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. In this role, you will lead the Notebook Dataplane team, which is responsible for running user code in the Notebook. We are undergoing an exciting architecture transformation to run stateful user code as a service for the product teams, providing a reliable and low-latency service for the Serverless products and power agentic workloads. A strategic investment area for the company. As the Sr. Engineering Manager, you will play a critical role in driving the technical vision, architecture, and execution for the service. You will lead a team of software engineers and recruit new team members to realize the vision. The impact you will have: Define and drive the stateful user code execution service vision. Partner with serverless platform teams to build the service. Own the roadmap and execution, ensuring all team deliverables are met with high quality and on schedule. Define team best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations. Collaborate cross-functionally with teams across the stack. What we look for: 10+ years of software engineering experience, with a strong track record of technical leadership and impact. 5+ years of engineering management experience. Experience designing, building, and operating scalable SaaS platforms. Expertis

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IDEO
📍 Shanghai• Full-time
13mo ago

In a nutshell: IDEO Shanghai is in search of a Visual Communication Designer/Graphic Designer who will guide, inspire and move both teams and clients using the craft of Graphic Design. Why is this role important for IDEO’s work? Graphic Designer makes the biggest impact to solving complex challenges by helping to bring ideas to life visually. We count on them to art direct and deliver good design. Once here you will: Be called upon to work on a wide range of things: brand identities and full brand implementation, graphics for retail spaces, packaging, workbooks and publications, rapid prototypes for consumer testing, illustrations of business ecosystems, exhibition graphics, user interfaces and even rolling your sleeves up to help create beautiful presentation decks. Work seamlessly with people come from diverse backgrounds to tackle complex challenge (including but not limited to Industrial Designer, Design Researcher, Business designer and Interaction Designer); Go out in the field and build empathy with users through activities like observing the life of a cosplay model and riding a car with a professional race car driver; What does IDEO offer you? IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career. IDEO has been in China for over a decade and our mission is to create new value by enabling enlightened leaders to answer the right questions and to tackle systemic challenges. These can range from working with ambitious Chinese enterprises, multinationals and enterprising entrepreneurs on challenges to

PE
Private Employer
📍 Uttar Pradesh, India• Full-time
13mo ago

About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction. Requirements: Ability to collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities. Complete understanding of internal code and workings on any popular open source library will be highly appreciated. Some record of contribution to any popular front end open source project is a big plus. Skills that will help you succeed in this role: An ideal Senior Front End Engineer would have 3-8 years of experience in building highly scalable UI on the Web/Mobile. Highly skilled at building highly performant web applications using JavaScript, HTML and CSS including frameworks and tools such as React, Redux, Redux saga, Sass, Less etc. Ability to write testable, maintainable code that’s easy to understand. Experience in modern front-end build pipelines and tools. Ability to take complex problems and break them down into smaller tasks. An innate curiosity about how things work. Strong product and design sensibilities and an obsessive attention to detail. Excellent communication skills. Self-directed team player who thrives in a continually changing environment. We are looking for passionate, talented, and highly motivated hands-o

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Bazaarvoice
📍 Munich• Full-time• Hybrid• €100K – €250K/yr
13mo ago

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Bazaarvoice is looking for an extraordinarily talented, high-performing Account Executive to join our EMEA sales team. This role is designed for a unique, new-business hunter who craves a challenge, thrives outside their comfort zone, and possesses the strategic rigor to manage a high-value retail territory across Central Europe (DACH). Who we want: The ideal candidate will be someone with a strong record of achievement in a new business sales position within SaaS &/or/other online based technologies. Having a background selling into multiple Executive/C-Lev

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PE
Private Employer
📍 Bengaluru• Full-time• Hybrid
13mo ago

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! What you’ll be doing Lead, hire and grow a high-calibre team of frontend & backend engineers, and their line managers. Define and implement a roadmap based on critical business need, that delivers the valuable features, scale, and reliability our clients need, as well making systems more resilient and scalable. Drive business-significant and complex initiatives by collaborating across geographically distributed teams and partners Coach and mentor engineers globally in support of their growth and adherence to best practices. Who you are – Requirements for success in this rol

awsci/cdrest
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meesho
📍 Bengaluru• Full-time
13mo ago

About the Team Product Management in Meesho closely resembles our rapacious growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 5% of India’s households shop with us. As a Director in our team, you will collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our PMs are driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigor to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs, to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for the right person to lead our talented bunch of Product Managers, Senior Product Managers and Product Analysts. As our Director, you will further act as a cross-functional leader. You will influence senior stakeholders across teams such as Engineering, Design, Category Management, Marketing, Operations, and Finance to bring a new product to life. What will you do Own complex and impact product charters for Meesho Define a compelling prod

financelogisticsrecruitment
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Stripe
📍 Remote• Full-time• Remote
13mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Risk Operations is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It's our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align to the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions Evaluate merchants, from successful venture-backed startups to well-established institutions by assessing suitability to process on Stripe Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up on implementation of those improvements Effectively and clearly communicate, including with other Stripe employees, Stripe users, and Stripe financial partners Identify trends and further report these to cross-functional teams to enhance detection systems Contribute to projects to enhance and optimize due dil

REMOTEgo
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Stripe
📍 Us Remote• Full-time• Remote
13mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typically require partnering across broader Risk (e.g., Risk Product) and risk-adjacent (e.g., Policy) teams. More specifically, we both lead initiatives to make step changes in the Risk User Experience and devise and execute strategies to ensure that a wide range of missing-critical business processes are effective at achieving our dual goals of preventing bad actors from exploiting our systems and delivering an exceptional user experience for legitimate users. What you'll do You'll partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high-priority problem spaces that change the trajectory of Risk Operations. You'll also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org. Responsibilities Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the i

REMOTEsql
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ABOUT KHAN ACADEMY Khan Academy is a fast-paced nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. ABOUT KHAN ACADEMY INDIA Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and are enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps, and youtube channels. These learners include both independent learners accessing us at home, and teacher-directed learners in schools. Our focus is to reach the underserved by making our content accessible in local languages and by working with large public school systems . Khan Academy is already available in Assamese, Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi, and Punjabi. ABOUT THE INDIA CONTENT TEAM Our content team in India includes content creators who make thousands of awesome videos, articles, and practice questions aligned with the Indian curriculum to help both teachers and students. We are actively working on content localization in other regional languages as well, which means the content we co-create reaches a wider number (both nationally and globally), thereby quintupling the impact. ABOUT THE ROLE We are looking for a Chemistry content creator to lead our efforts of creating syllabus-aligned videos for Grades 11th-12th. This will be a freelance position where you will be given an initial onboarding on our

REMOTEaigo
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PE
Private Employer
📍 Uttar Pradesh, India• Full-time
13mo ago

Title: Technical Lead- QA About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectations/ Requirements · Should have experience in Web & Mobile Testing (Android / iOS) and Device testing methodologies. · Analyzing business requirements to determine the test strategy covered by manual testing. · Must have strong knowledge of the programming language (Java). · Must have worked on automation scripts and able to establish an automation framework · Must have experience in Maven, Jenkins, TestNG · Experience of Selenium WebDriver is preferred · Basic concept of database testing. · Familiarity with both Linux and Windows environments. · Knowledge of the BDD framework or cucumber framework. · Knowledge of API Testing tools. · Should have knowledge of JIRA. · Experience with working in Agile methodology. Superpowers/ Skills that will help you succeed in this role · High level of drive, initiative and self-motivation · Ability to take internal and external stakeholders along · Understanding of Technology and User Experience · Love for simplifying · Growth Mindset · Willingness to experiment and improve continuously Why join us · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you .With envi

javagitlinux
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Anthropic
📍 New York City• $320K – $405K/yr
13mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're looking for seasoned iOS engineers to join our Claude mobile product team and help build apps that harness the transformative power of advanced language models. Our mission is to unlock the potential of advanced AI through elegant, user-friendly mobile applications that put unprecedented capabilities at users' fingertips. You will work with a talented team of engineers, researchers, design and Product teams to design and implement key components of our products. Join us in this exciting mission to transform how people engage with technology and unlock new realms of human potential. Key r esponsibilities Architect and implement cutting-edge iOS applications Develop novel solutions leveraging AI technologies Optimize performance at all levels of the mobile stack Champion best practices in mobile development Obsessive attention to detail and app experience Contribute to backend systems as needed Minimum qualifications Expertise in Swift, UIKit, SwiftUI, and iOS frameworks Proficiency with the latest mobile platform capabilities and intricacies Practical experience with full-stack development and comfort working with backend technologies A track record of shipping impactful, high-adoption mobile applications Strong communication and mentorship skills Thrived in a fast-paced, collaborative environment and and enjoy working closely with cross functional partners and teammates Preferred qualifications 0-to-1 experience building successful products in early-stage environments Experience building applications that utilize modern ML/AI technology 3D graphics, visual effects, and audio and video streaming on mobile A vision

aiswiftlogistics
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Anthropic
📍 Ca New York City• $320K – $405K/yr
13mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're looking for seasoned Android engineers to join our Claude mobile team and help build apps that harness the transformative power of advanced language models. Our mission is to unlock the potential of advanced AI through elegant, user-friendly mobile applications that put unprecedented capabilities at users' fingertips. You will work with a talented team of engineers, researchers, design and Product teams to design and implement key components of our products. Join us in this exciting mission to transform how people engage with technology and unlock new realms of human potential. Key responsibilities Architect and implement cutting-edge Android applications Develop novel solutions leveraging AI technologies Optimize performance at all levels of the mobile stack Champion best practices in mobile development Obsessive attention to detail and app experience Contribute to backend systems as neede Minimum qualifications Expertise in Kotlin, Jetpack Compose, Android SDK and the broader Android ecosystem Proficiency with the latest mobile platform capabilities and intricacies Practical experience with full-stack development and comfort working with backend technologies A track record of shipping impactful, high-adoption mobile applications Strong communication and mentorship skills Thrive in a fast-paced, collaborative environment and enjoy working closely with cross functional partners and teammates Preferred qualifications 0-to-1 experience building successful products in early-stage environments Experience building applications that utilize modern ML/AI technology 3D graphics, visual effects, and audio and video streami

aikotlinlogistics
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PE
14mo ago

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a strong consumer facing Product Manager for the Merchant Lending team. This role demands solving for one of the most complex, nuanced but neglected problems in the broader financial services: Customer Experience. The ideal candidate should be a strong first principles thinker, comfortable with diving deep into data to uncover insights and should possess high customer empathy and knack for UI/UX design. Key Responsibilities - Design frictionless, intuitive digital journeys for merchants (onboarding, credit decisioning, KYC, disbursement, repayment, and closure). - Identify and eliminate drop-off points using funnel data and user feedback. - Develop a nuanced understanding of small business owners’ needs, anxieties, and motivations when borrowing. - Translate those insights into UI/UX that builds trust and reduces cognitive load. - Evangelize customer-first practices within the merchant lending space. - Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents. Manage future roadmaps and deliverables. Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact. - Be involved in what your team is building: Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). - Use SQL or comparable query languages/excel etc to access, analyze, and validate

sqlgitai
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Airtable
📍 San Francisco• Full-time• From $196K/yr
14mo ago

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. At Airtable, we're passionate about democratizing software creation — empowering anyone to build powerful, flexible tools without writing code. With our shift to an AI-native platform, customers can now generate full apps and deploy AI agents directly into their workflows. Data engineering plays a critical role in this evolution by delivering the insights our teams rely on to improve user experience, measure agent impact, and understand how the business is performing at scale. As a Software Engineer, Data at Airtable, you'll make an enormous contribution to our data engineering efforts. You'll design and own mission-critical data pipelines to enable decision-making, partner with company leaders to create scalable data solutions, and launch innovative alerting and visualization solutions. The Team Our team is embedded in how Airtable understands itself as a business, working closely with Data Science and Analytics. What's unusual here: the platform you're instrumenting is the same one your customers use every day. When Airtable ships a new AI agent capability, you're among the first to wire it up, measure its adoption, and influence what gets built next. Product & AI Data Infrastructure This team builds and owns the foundational data pipelines that power product analytics across Airtable. As Airtable shifts to an AI-native platform, our work increasingly involves instrumenting and measuring AI product usage, building event pipelines for AI agents, surfacing AI-native adoption metrics in core business tables, and developing AI-powered data discovery tooling, including vector search over our catalog metadata. We partner closely with product analytics, product engineering, and data infrastructure to turn business question

pythonsqlrest
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