User Escalation Specialist Jobs

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity We are looking for a product-driven marketing leader to accelerate the growth and adoption of OKX products across North East Asia. This is not a traditional brand or events-focused marketing role. The role sits at the intersection of Product, Growth, Marketing and Business , with a strong focus on understanding CeFi products, identifying market opportunities, and translating them into measurable user and business growth. The ideal candidate has strong product sense, understands crypto users and trading behavior, and is highly data-driven. You should be comfortable working closely with Product, BD, VIP, Affiliate and local market teams to identify growth opportunities, build GTM strategies, and continuously improve acquisition, activation, engagement, retention and monetization. You will also need strong judgment when operating across different market and regulatory environments, ensuring that growth strategies, user targeting and marketing execution are appropriate for each market. What You’ll Be Doing Own the product growth marketing strategy for NEA , with a strong focus on measurable business outcomes, including user acquisition, activation, trading activity, retention and revenue. Develop a deep understanding o

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description 入社手続き用のため一般の応募はご遠慮ください。 For the purpose of processing applications for entry into the company, general applications are not accepted. 入社年月日 新卒入社&#xff1a; 2027年4月 Joining date New high school graduates: April 2027 (Using AI) About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers<br

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As a Software Engineer, you’ll build and own backend services, infrastructure, and data systems that support Robinhood’s core financial products. You’ll solve complex scalability challenges while gaining deep expertise in U.S. financial systems and making a direct impact on the products used by millions. The Brokerage team’s mission is to pave the way for launching new features, expanding into diverse financial services, and welcoming millions more people into the financial system. The team owns critical services that support trading and brokerage infrastructure and partners closely with other engineering, product, and operations teams across Robinhood. The Incentives team drives user growth and engagement through both strategic incentives and platform capabilities. One sub-team focuses on increasing net deposits by testing incentive and non-incentive levers, while the other builds Robinhood’s centralized, scalable platform to support personalized, company-wide rewards. The Identity team protects both Robinhood and its customers by preventing fraud and ensuring regulatory compliance. They own key systems for identity verification, KYC, and fraud prevention across all product

Cloud Infrastructure Administrator (Mid-Level, Senior or Lead) **Sign on Bonus Potential** Company: The Boeing Company The Boeing Company’s Specialized United States Infrastructure Operations organization is currently seeking a Cloud Infrastructure Administrator (Mid-Level, Senior or Lead) to join the team in Berkeley, MO; Seattle, WA; or Daytona Beach, FL . The Infrastructure team is seeking an experienced cloud infrastructure professional to help design, build, and sustain the foundational cloud environment supporting critical program needs. In this role, the selected candidate will help establish and operate secure, scalable, and resilient cloud infrastructure environments in Microsoft Azure to enable enterprise applications, software toolchains, and digital engineering workloads. As both an individual contributor and technical leader, this position will work across network, computer, storage, identity, security, and automation domains to deliver repeatable cloud infrastructure patterns and operational excellence. This role is focused on infrastructure operations, sustainment, automation, and reliability, rather than application software development. Position Responsibilities: Design, implement, and maintain Microsoft Azure-based infrastructure solutions including networking, compute, storage, identity integration, and supporting services Develop and maintain Infrastructure as Code (IaC) and configuration automation solutions using Terraform, Ansible, PowerShell, and Bash Implement cloud policies to enforce security, ensure regulatory compliance, and manage user access Build repeatable landing zones and cloud infrastructure patterns that support mul

Lead Data Scientist Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description The Artificial Intelligence Lead Data Scientist is responsible for leading the development and implementation

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. We are accepting applications for this position until 10/16/2026 Position Overview: The Single-Family division within Freddie Mac is seeking curious, motivated college students for a summer internship. Interns will gain hands-on experience supporting data analytics, reporting, business processes, and risk management activities while building skills through mentorship, training, and collaboration. This opportunity is ideal for college juniors interested in data analytics, statistical analysis, quantitative problem solving, and emerging technologies, including AI-enabled tools. Our Impact: Single-Family uses data analysis, reporting, and risk management to support business decisions and deliver solutions for customers. We optimize, visualize, and govern data across the data lifecycle while modernizing the Single-Family data ecosystem. We leverage statistical analysis, quantitative modeling, structured rules, and emerging technologies to improve operational effectiveness. Your Impact: Assist product owners, team members, and business partners with gathering requirements, documenting user stories, and clarifying project scope. Support day-to-day operations and projects through data analysis, impact analysis, user acceptance testing, reporting, and other business or technical support activities. Coll

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. At Freddie Mac, you will do important work to build a better housing finance system, and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. We are accepting applications for this position until 10/16/2026. Position Overview: The Single-Family Business Technology Office (BTO) is seeking Software Developer Interns to help deliver technology solutions that support Freddie Mac’s business, modernize cloud capabilities, manage technology risk, and improve delivery speed and resiliency. Interns will gain firsthand experience through training, mentorship, Agile project work, application development, business intelligence, data visualization, reporting, and emerging technologies. Our Impact: The Single-Family Business Technology Office (BTO) delivers technology solutions that support Freddie Mac’s mission, strengthen business operations, modernize cloud capabilities, manage technology risk, and improve delivery speed and resiliency. Our team partners across Single-Family to develop applications, improve data and reporting capabilities, automate processes, and support reliable technology platforms that help the business serve customers effectively. Through innovation, collaboration, and responsible use of emerging technologies, BTO helps create scalable solutions that advance Freddie Mac’s housing mission and prepare interns to contribute to meaningful technology work. Your Impact: Refine user stories, assess acceptance criteria, and support sprint wo

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. We are accepting applications for this position until 10/16/2026 Position Overview: Freddie Mac Multifamily is a dynamic organization that provides interns with meaningful opportunities to build both technical and professional skills while expanding their network across the business. As a Digital Product Analysis Intern, you will work alongside product, business, and technology teams to help deliver innovative digital capabilities that support Multifamily business objectives. This role is ideal for students interested in product management, business analysis, Agile delivery, and technology-driven solutions. You will gain hands-on experience translating business needs into product requirements, facilitating collaboration across teams, and supporting digital product development initiatives that create value for customers and business stakeholders. Our Impact: The Multifamily Digital Products team serves as a bridge between business needs and technology solutions. We work closely with business stakeholders, product owners, and development teams to identify opportunities, improve processes, and deliver innovative digital products that enhance operational efficiency and business outcomes. Our team leverages Agile methodologies, data-driven decision-making, and emerging technologies—including AI—to continuously improve product quality and user experiences. Your Impact: Support a Multifamily Digital Product team by serving as a junior Product Analyst and contributing to Agile product delivery activities. Facilitate commun

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Commercial Sales team is responsible for the acquisition, growth, retention, and expansion of mid-market customers. These companies—often tech-forward, founder-led, and rapidly scaling—represent Stripe's next generation of breakout users. Commercial AEs serve as strategic advisors, helping users unlock new revenue, streamline operations, and launch ambitious new products on top of the Stripe platform. They guide companies through the full sales lifecycle, uncovering pain points, aligning on solutions across the Stripe product suite, and driving long-term value. What you’ll do Commercial AEs own a book of high-potential accounts, they focus on hunting for new growth opportunities and building a pipeline of new users. They work cross-functionally with Solutions, Product, Post-Sales, and Sales Ops to craft tailored strategies and execute at high velocity. Responsibilities Identify high-potential, mid-market businesses for a full-stack Stripe implementation Develop and execute an outbound play to target a new vertical in their region and implement sales strategies to grow revenue per user Identify and understand users’ pain points to propose Stripe solutions and own the full sales cycle, from business case development to close Drive commercial discussions and close complex, high-impact deals Partner with Solutions Architects, Integration Engineers and Channel Partners to resolve user pain points and deepen Stripe integration Share feed

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Growth & Revenue Leadership Contribute to revenue targets, affiliate partnerships and VIP services. Build and scale a high-performing global affiliate programme that consistently produces strong ROI. Drive business strategies, partnerships, and campaigns to win market share and outgrow competitors. Drive digital asset initiatives, exploring new products and services to expand the company's offerings and enhance the overall customer experience. Execution & Performance Translate strategy into an executable plan with measurable KPIs and deliverables. Continuously optimize affiliate campaigns, user conversion funnels, and VIP retention programs to maximize revenue impact. Competitive Positioning Monitor industry trends and competitors move to identify opportunities and threats. Develop product ideas and ensure timely launches in collaboration with global teams. Partnership & Ecosystem Development Partner with legal, compliance, and risk to ensure governance and operational integrity, consider potential licensing strategies, and facilitate regulatory liaisons. Represent the company at

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You'll Be Doing KOL Management : Identify and collaborate with KOL to promote the exchange in NEA region. Oversee relationships with KOLs acting as Top trader ambassadors and ensure they align with the exchange's brand image and values. Partnership Development : Forge partnerships with KOLs to create promotional campaigns, events, and collaborations. Data Analysis and Reporting : Analyze the performance of KOL and create reports to evaluate the impact on user acquisition, engagement, and revenues. Strategy Development : Collaborate with marketing and product teams to develop strategies that leverage KOLs to enhance the exchange's market presence and user base. What We Look For In You Prior business development experience in the crypto/ plafrom industry Impeccable language skills in the local language and English. Strong ability to analyse and challenge data, identifying trends and interpreting findings in order to drive business performance Possess high decision-making skills in ambiguous circumstances Willing to challenge the status quo and champion new ideas, acting a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta enables universal, secure access to technology for every user and organization. The Device Identity and Access team ensures that every endpoint interacting with corporate resources is trusted, healthy, and secure. Our pillar spans four domains: Device Identity, Device Authentication, Device Security Posture, and Endpoint AI Security. We are hiring a Product Manager to drive our Zero Trust Authentication group. In this role, you will lead the core execution, performance, and deployment strategy for Okta’s foundational endpoint products. You will own the operational excellence of Okta Verify , FastPass , and Device Assurance , ensuring that our core passwordless authentication flows and device posture engines remain performant, secure, and incredibly easy for global enterprises to deploy at scale. This is a critical, high-impact role designed for a highly autonomous product manager. Y

Senior Product Engineer At Amplitude, we’re building the operating system for digital products. While we’re known as the leader in product analytics, our Statsig team is redefining how companies learn, iterate, and ship better experiences. Statsig is one of the fastest-growing and most strategic bets at Amplitude. It sits at the intersection of product, data, and decision-making, and we’re looking for a Product Engineer to help take it to the next level. Why this role matters This isn’t a “take tickets and ship code” role. You’ll operate as an owner, shaping both the product and the technical direction of a system used by some of the most sophisticated product teams in the world. You’ll work across the stack, React frontend, Node.js and Python backend, to build intuitive, high-performance experiences that make experimentation accessible, powerful, and trustworthy. What you’ll do Own critical product surfaces end-to-end from ideation to production and beyond Drive product direction in partnership with design and product leaders Build and evolve systems across React, Node.js, and Python that scale with customer growth Leverage modern AI tooling to dramatically accelerate development, prototyping, and iteration cycles Raise the bar for engineering quality - code, architecture, and user experience Lead by example - through hands-on development, technical mentorship, and thoughtful decision-making Move fast on ambiguous problems, turning ideas into shipped, customer-facing value What we’re looking for 3+ years of experience in software engineering Education: B.S. in Computer Science or an equivalent technical field Proven experience operating at a senior-level scope. You’ve led large, ambiguous initiatives with significant business impact Strong full-stack expertise (React + backend systems such as Node.js and/or Python) A deep sense of ownership - you don’t wait for direction; you create it Exceptional product taste - you care deeply about UX, details, and building thin

Sr. Engineer - Testing & Quality Assurance S Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description • Develop and execute test cases to identify software defects; • Collaborate w

Job Details: Job Description: This position is in the Silicon and Platform Engineering, Platform and Experience Architecture, PXA team. This team is responsible for defining experience driven client platforms that delight customers and drive business success. This role is for the Platform Architecture Manager and leader of the Platform Workflow and Competitive Analysis team which exists to translate outside-in insights into platform requirements that define winning client PC experiences. Under a single-umbrella of leadership, PWCAs responsibilities are focused on integrating UX research, ecosystem engagement, competitive analysis, UX workflow development, and data collection into a single operating model that improves PXA's ability to make fast, evidence-based architecture and roadmap decisions. PWCA integrates diverse functions and expertise to uncover insights and translate a data-backed vision into actionable recommendations for complex technology and product roadmap decisions. Its leader must build a cohesive team, foster a strong culture, and establish a decision-making framework that aligns diverse projects and expertise in an open-ended environment requiring long-term, multidisciplinary research and analysis. The qualifications below reflect the experience and capabilities needed to succeed in this role. Experience Experienced managing 10-20 person teams with varied deep areas of expertise Intuitively grasps the unique timelines of IP, SOC, and Platform development and the key moments of intercepting different inputs into the development cycles Proven ability to apply user experience research methods and lead the collection, synthesis, and management of insights from users, customers, and ecosystem partners to inform platform and roadmap decisions Proven experience leading competitive analysis acro