User Escalation Specialist Jobs

The Senior Enterprise Applications Analyst, Procurement supports the evolution, implementation, and integrity of TaylorMade's Oracle ERP solutions across global procurement and supply chain operations. This role provides functional expertise and day-to-day operational support for Procure-to-Pay (P2P) processes, while partnering with business stakeholders to drive measurable process improvement and align system capabilities with strategic objectives. The analyst supports enterprise initiatives including system upgrades, automation, and cloud migration planning. Essential Functions and Key Responsibilities: Provide day-to-day functional support for Oracle Procurement, including troubleshooting issues and ensuring uninterrupted requisitioning, purchasing, and supplier management operations. Configure and maintain Oracle Procurement setups, including organizational structures, Approval Management Engine (AME), document types, supplier configurations, item and category hierarchies, iProcurement, and profile options. Gather, analyze, and document business requirements using Oracle AIM methodology, and translate them into detailed functional specifications for development. Evaluate existing business processes, identify gaps and improvement opportunities, and recommend Oracle standard solutions that deliver measurable business value, including cost savings, efficiency improvements, and return on investment (ROI). Develop, coordinate, and execute functional, system integration (SIT), user acceptance (UAT), and regression testing activities; perform root cause analysis and resolution of production issues. Support and troubleshoot integrations between Oracl

Director - Application Development Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities: Demonstrate expertise in core ServiceNow modules such as ITSM, ITOM, CRM,

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are actively looking for an experienced front-end engineer to join our core engineering group, with a specific focus on our Design Systems and UI architecture. As a crucial driver of our user interface, you will build, scale, and maintain the foundational component library that powers our enterprise applications. You will act as the vital bridge between Design and Engineering, partnering closely with 8+ product teams to deliver a cohesive, accessible, and beautiful web experience that supports a suite of connected devices at scale. In this role, you will go beyond building individual features; you will help evolve the UI architecture and design tokens that ensure consistency and accelerate development. While your primary focus will be on the Platform UI and Design System, you will operate within a highly collaborative platf

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Lead creative strategy and asset production for the department's performance advertising across major channels including Meta, Google, and TikTok Continuously iterate on creative direction based on campaign data and conversion performance to improve CTR, CVR, and ROI Develop a deep understanding of finance and crypto, translating complex product propositions into compelling ad messaging Manage external vendors (creative agencies, production teams, KOLs/influencers), controlling output quality, timelines, and costs Track industry and competitor creative trends to deliver differentiated asset strategies Collaborate cross-functionally with media buying, design, and product teams to ensure efficient execution from concept to launch What We Look For In You Extensive experience in performance ad creative strategy and production, with a hands-on understanding of what makes assets scale Solid knowledge of finance and familiarity with the crypto/digital asset industry; personal investing experience is a strong plus , bringing a genuine user perspective Established network of extern

Cloud Analyst (Mid-Level or Senior) **Sign on Bonus Potential** Company: The Boeing Company The Boeing Company’s Specialized United States Infrastructure Operations is currently seeking a Cloud Analyst (Mid-Level or Senior) **Sign on Bonus Potential** to join the team in Berkeley, MO, Dayton Beach, FL; or Seattle, WA . The Cloud Analyst plays a key role in supporting the testing and execution of automated scripts across a range of cloud technologies, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). In this position, the selected candidate will help ensure smooth, reliable cloud operations while providing thoughtful recommendations to improve performance, efficiency, and automation. This role also requires strong customer relationship skills, with a focus on clear communication, responsiveness, and delivering high-quality support that builds trust and confidence. Join a team driving innovation in cloud technology and automation, and help shape secure, efficient, and reliable digital solutions. Position Responsibilities: Develop and maintain comprehensive documentation that may include detailed technical documents Create process flows, business requirements, functional specifications, and user guides, with a strong emphasis on cloud-based systems Collaborate with stakeholders to gather, analyze, and validate business and technical requirements related to cloud infrastructure and cost management Design and document process flows to support cloud service management, price tracking, and operational improvements Support testing activities by creating and executing test plans, test cases, and automa

Job Details: Job Description: The Role and Impact Join Intel's Design Technology Platform (DTP) organization and become an integral part of a highly skilled team driving the development of cutting-edge technologies. As an EDA Tools Software Engineer, you will design, develop, test, and debug software tools and methodologies that directly support Intel's hardware product design and manufacturing processes. Your work will enable design teams to innovate faster, meet complex manufacturability constraints, and deliver industry-leading products to market. By contributing to Intel's advanced process technologies, you will play a pivotal role in achieving leadership in design automation and fostering a culture of innovation. Key Responsibilities Design, develop, and debug Fill components of Process Design Kits (PDKs), Provide algorithmic solutions using tools such as Calibre, ICV, and Pegasus to address density deficiencies and ensure manufacturability compliance. Collaborate with process developers, design rule owners, and end users to define requirements and implement state-of-the-art solutions. Automate workflows to enhance efficiency, accuracy, and deployment across design teams. Develop comprehensive test cases and systems to validate software tools and ensure seamless integration with various design methodologies. Innovate and drive advancements in EDA tools and methodologies to meet the evolving needs of Intel's technology ecosystem. Partner with cross-functional teams and external EDA vendors to define and implement new tool features and methodologies. Maintain documentation, including training materials and user guides, to support customers and ensure robust deployment.

Audiovisual Technician / Installer (Associate, Experienced or Senior) Company: The Boeing Company Boeing Defense, Space & Security (BDS) / Intelligence Systems (IS) is looking for a motivated and self-starting Audiovisual Technician / Installer (Associate, Experienced or Senior) to join our team based in Herndon, VA . Position Responsibilities: Survey, plan, design, configure, and test multi-classification AV solutions tailored for government customers. Create custom audiovisual system designs, including DSP layouts and system configurations Participate in customer stakeholder meetings to gather, document, and validate system requirements. Research, evaluate, and recommend technology solutions to address customer needs Prepare detailed system engineering documentation such as signal flow diagrams, line diagrams, bills of materials, rack elevations, and cable plant layouts Continuously enhance industry knowledge and technical skills through ongoing training, certifications, and review of relevant trade publications Support and lead onsite AV system installations and configuration phases Collaborate closely with customer facility teams, subcontractors, and vendors during installation as needed Assist in developing end-user training materials, as well as operations and maintenance plans Conduct thorough in-house testing and perform on-site system commissioning at client locations Basic Qualifications (Required Skills/Experience): This position requires an Active U.S Top Secret/SCI U.S. Security Clearance (U.S. Citizenship Required) (A U.S. Security Clearance that has been active in the past 24 months is

Audiovisual Design & Integration Specialist (Experienced or Senior) Company: The Boeing Company Boeing Defense, Space & Security (BDS) / Intelligence Systems (IS) is seeking motivated and self-starting Audiovisual Design & Integration Specialist (Experienced or Senior) for a position based in Herndon, VA . Our team in the Washington, DC Metro region designs, configures, and operates advanced AV systems for U.S. Government customers. Position Responsibilities: Survey, plan, develop, design, configure, and test multi-classification AV solutions for government customers. Generate custom audiovisual system designs, including DSP layouts and systems configuration. Lead or attend customer stakeholder meetings to collect and document or validate system requirements. Research, identify, and recommend technology options to solve customer problems Draft system engineering documentation, including signal flows, line diagrams, bills of materials, rack elevations, and cable plants Support onsite installation of AV systems and lead system configuration phases Coordinate with customer facilities teams and other onsite sub-contractors and vendors during systems installation as required Support the development of end-user training materials and operations & maintenance plans Perform in-house testing and on-site commissioning at client locations Develop expertise in the industry through continuing training, certifications, and review of trade publications Basic Qualifications (Required Skills/Experience): This position requires an active Top Secret/SCI U.S. Security Clearance (U.S. Citizenship Re

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: As a key member of the Multifamily Digital Program Strategy team, the Strategic Transformation Professional will play a critical role in driving enterprise-wide transformation initiatives, technology portfolio governance, and strategic program execution. This position partners closely with business and technology leaders to align strategic priorities, facilitate delivery through Agile methodologies, and ensure successful implementation of large-scale digital transformation efforts. The ideal candidate will bring experience managing complex programs, leading business requirements activities, supporting Agile delivery teams, and providing executive-level reporting and insights. This role offers the opportunity to influence strategic decision-making while collaborating across a broad network of Multifamily business and technology professionals. Our Impact: Freddie Mac Multifamily offers a dynamic and collaborative environment where team members contribute directly to the success of strategic technology modernization initiatives. The Multifamily Digital / Information Technology Portfolio Strategy team works closely with senior leadership and cross-functional stakeholders across Product Management, Business Operations, Architecture, Data Management, Risk & Controls, User Experience, and Technology Delivery to ensure program objectives are achieved and business value is realized. Your Impact: Partner with Multifamily Digital Program leadership, including providing direct strategic and operational support

Retail Account Manager 2 Description - The Retail Account Manager 2 role is responsible for sharing information about the organization's products, achieving sales quotas, and collaborating with partners to create joint business plans. The role monitors partner performance and provides insights to partner business managers. The role identifies new partners, maintains a sales pipeline, and stays informed about industry trends. Responsibilities • Shares information about the organization’s products, services, promotions, and configurations to the partners. • Achieves assigned quotas for organization products, services, and software by effectively promoting and selling them. • Collaborates with partners to develop joint business plans, outlining sales goals, marketing activities, and resource allocation in adherence to legal and ethical practices. • Develops and nurtures strong relationships with stakeholders within partner organizations, fostering trust and collaboration. • Provides insights and guidance to partner business managers or end-user sales teams regarding partners' capabilities and strengths. • Monitors partner performance against targets, providing feedback and guidance for improvement. • Stays updated on industry trends, competitive landscape, and customer needs to tailor sales strategies and recommendations to partners. • Initiates contact with potential partners, introduces the organization's offerings, and gauges their interest in collaboration. • Maintains a record of partner interactions and activities in the sales pipeline and assists in analyzing partner performance data and trends to support decision-making. Education & Experience Recommended • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: A senior engineering professional who independently applies advanced knowledge to complete complex assignments, who leads the design and development of complex software code, unit tests and integration tests for a subsystem. MAIN RESPONSIBILITIES • Leads, is accountable for, and serves as the technical subject matter expert for the engineering design and implementation for one or more software features, identifying process issues and recommending corrective measures. • Defines feature evolution, branching, integration and deployment strategy. • Defines structure of the source code files. • Ensures successful integration. • Implements hardware/interface simulation. • Analyzes user needs, product requirements, software requirements and provides input to stakeholders Education Level Major/Field of Study or Equivalent: Bachelors Degree (± 16 years) Experience/Background Minimum 6 years Minimum 6 - 12 Years of experience The base pay for this position is $99,300.00 – $198,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Product Development DIVISION: ONCO Cancer Diagnostics LOCATION:<

Sr. Project Manager Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description • Problem solving on different client situations taking a data driven approach to shape best of breed solution

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Single-Family Data Analyst At Freddie Mac, you will do important work to build a better housing finance system, and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. We are accepting applications for this position until 10/16/2026 Position Overview: The Single-Family division within Freddie Mac is searching for creative individuals to join our organization. This role is ideal for candidates with a strong foundation in statistical analysis, quantitative problem solving, and data-driven decision making. Successful candidates will demonstrate curiosity, strong communication skills, and an eagerness to learn how emerging technologies, including AI-enabled tools, can enhance business outcomes. Our Single-Family College Analyst Cohort program is crafted to ease the transition of college into the workforce by providing skills training and mentorship programs, as well as in-class learning opportunities with senior leadership. Our Impact: Single-Family relies on data analysis, quantitative modeling, and emerging technologies to support business decisions, risk management, and operational effectiveness. We provide data governance capabilities that help teams find, understand, and use data effectively across product, project, and delivery efforts. We support credit risk strategy, policy implementation, performance monitoring, and loan lifecycle analysis through data-driven insights. Your Impact: Document well written User Stories based on communication, discus

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. We are seeking a Product Manager to lead product discovery, gather customer requirements, and define product strategy and quarterly roadmap priorities for the Worker domain, focusing on the individuals performing day-to-day work at client job sites on behalf of contractor organizations. This role serves as a key link between customers, business stakeholders, and engineering teams, ensuring product investments align with customer needs, business objectives, and long-term product strategy. This is an excellent opportunity for someone who enjoys working autonomously, engaging directly with customers, and influencing product direction while solving complex challenges and seeing the direct impact of their work on customers and the business. Lead product discovery and gather client-facing requirements directly and autonomously. Translate client and business needs into product strategy and quarterly roadmap priorities. Own and maintain a roadmap shared with multiple stakeholders across the product organization. Manage the product backlog, write stories, and create supporting requirements documentation. Attend stand-ups and recurring Scrum meetings and participate in early-stage refinement for quarterly epics. Partner with Engineering Managers on quarterly planning and remain involved in user acceptance testing. Build clear product requirements and documentation for Sales and Client Success teams. Collaborate with Product, Engineering, UX/UI, Sales, Client Success, and clients to address technical d

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity What You'll Be Doing Develop, manage, and optimise affiliate campaigns; develop new affiliate networks and improve the performance of existing affiliates Mainly focus on expanding the influencer resources in the local market, which could bring trading users and income to the platform Devise creative ways to identify potential affiliates Optimise the strategy of business development and plan corresponding actions to ensure the conversion rate Analyse user habits and user behaviour, and judge the trend of business development What We Look For In You 3+ years of affiliate marketing/business development experience in the Cryptocurrency space Experience in building large affiliate networks from start to finish Experience with analytical tools and reporting such as Google Analytics and Amplitude Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation Fluency in 1 or more South Asia Lanaguage (Urdu, Punjabi) and English Perks & Benefits Competitive total c