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User Experience Researcher in Amsterdam

23 active opportunities · Updated for October 2026

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Explore current user experience researcher jobs in Amsterdam. Use filters to narrow by work mode, employment type, experience and date posted.

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bunq
📍 Amsterdam• Full-time• Hybrid
2 days ago

As a Cards Experience Guide, you'll be the person who gives our users peace of mind every time they pay with their bunq card. Whether they need a refund, have a question about a transaction or want to dispute a charge, you'll make sure they get a fast, fair outcome they can count on. 👉 You'll review and issue chargebacks and refunds, handling every case with accuracy and care. Just as important, you'll keep our users informed from start to finish: what's happening, what comes next and if they need to do anything. That way they always feel confident and in control. Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match! 🍭 Take ownership As our Cards Experience Guide, you'll make the decision on tricky disputes such as incorrect deliveries, ATM issues and partial merchant refunds. Every decision has a real financial impact for our users and for bunq. Resolve chargebacks end-to-end: Investigate each case using transaction data, account history and merchant evidence. Reach a correct, well-reasoned decision within card scheme deadlines. Keep users informed: Send clear, honest and caring updates throughout their case. When we can't approve a dispute, explain why in plain language so they understand it the first time. Work smarter with AI: Use AI tools to research cases, spot patterns in disputes and feedback, and share insights that help the team fix root causes. You know how to investigate a case from every angle and use data a

A
21 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Revenue Operations - Technology Team We’re expanding our team and looking for a Senior Salesforce Admin to manage and scale our Commercial Salesforce Org. As Senior Salesforce Admin, you will become part of the Revenue Operations - Technology team. In this role, you’ll evolve our Sales Cloud solution, enabling our Commercial teams to scale effectively. Sounds exciting? Keep reading! What You’ll Do: Salesforce configuration changes, including (but not limited to): Flow, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, reports and dashboards Gather requirements, translate into scalable solutions with a focus on user experience and market best practices Help create the platform roadmap and define priorities, liaising with stakeholders Own the communication of pla

salesforce
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bunq
📍 Amsterdam• Full-time• Hybrid
16 days ago

At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As a (Senior) iOS Developer, you’ll be instrumental in crafting and maintaining cutting-edge mobile applications that elevate our users' banking journeys. Collaborate with our dynamic team to deliver a seamless, innovative, and user-friendly experience on the iOS platform. Take Ownership Develop and maintain scalable iOS architecture, ensuring efficiency and a seamless user experience using Swift and iOS SDK. Integrate and optimize REST APIs, managing authentication, error handling, and data flow for smooth performance. Enhance CI/CD and testing automation, maintaining fast release cycles and ensuring robust app quality. Develop new features and fix bugs proactively, keeping performance sharp and delivering a seamless experience for our user. Proficiency in Swift, Objective-C, and SwiftUI to build intuitive, high-performance interfaces. Experience in designing scalable and secure network layers using REST APIs & authentication. Familiarity with CI/CD pipelines and automated testing for implementing continuous testing strategies. Expertise in state management and UI frameworks to create fluid, responsive applications using UIKit or SwiftUI. Fluency in English to effectively communicate in a global team and ensure collaboration and clarity across all project stages. All new hires are subject to Pre-employment Screening (PES), which includes checks conducted

P-1127 At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Delta DML team owns the core write-path operations for Delta Lake, the open-source storage layer behind the Databricks Lakehouse. Our mission is to deliver industry-leading performance and a seamless user experience at massive scale, with most data written in Databricks flowing through our platform. We drive performance innovations like Low Shuffle Merge and Deletion Vectors and actively contribute to open source efforts to unify Delta and Iceberg formats. We are seeking a highly skilled and experienced Senior Staff Software Engineer to join our backend team. In this role, you will be instrumental in designing, developing, and maintaining robust backend systems that power Dat

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bunq
📍 Amsterdam• Full-time• Hybrid
16 days ago

Ready to Get Shit Done? At bunq, we're reshaping how people experience banking globally. Our website is the digital front door, where millions of potential users first discover who we are, what we offer, and why they should trust us. As a Website Lead, your mission is to own the entire website experience from strategy through execution, making sure our digital presence converts visitors into loyal users and establishes bunq as the go-to fintech solution. Your role is to build, optimize, and scale bunq.com into a high-performing, conversion-focused asset that tells our story compellingly and gets users to sign up or download our app. Take Ownership As a Website Lead, you'll own: Develop and execute the website strategy, including technical SEO, conversion optimization, content roadmap, and mobile-first UX, driving measurable growth in sign-ups and app downloads. Lead website performance and optimization, implementing A/B tests, analyzing conversion funnels, identifying bottlenecks, and continuously improving KPIs (speed, engagement, conversion rate). Own the website tech stack and roadmap, ensuring the site scales, performs at speed, and is built with modern best practices (accessibility, mobile, core web vitals). What You'll Work on Right Away Conversion Funnel Audit: Conduct a deep-dive analysis of bunq.com's current user journey from landing to sign-up, identifying friction points and quick wins to improve conversion rate. Mobile-First Optimization: Overhaul mobile UX and p

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bunq
📍 Amsterdam• Full-time• Hybrid
8 days ago

At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As a (Senior) Product Owner at bunq, you are the driving force behind a core piece of our user's experience. Your mission is to own your product, understand our users (Eva) inside and out, and ship beautiful, effective features that make their lives easy. We have several exciting and immediate openings within our Product sector. Submit your application, and our team will work with you to understand your unique skillset and interests, helping you find the perfect current opportunity that suits your career aspirations. Take ownership As a (Senior) Product Owner, you will own the end-to-end product vision and roadmap for your domain, whatever that may be. You get it done. Own the end-to-end product vision and roadmap for your domain, relentlessly focused on solving user problems and creating massive value. Lead the full product lifecycle, from identifying user needs and defining problems to collaborating with world-class engineers and designers to ship elegant and effective solutions. Relentlessly use data, A/B testing, and user feedback to measure the impact of your work, ensuring every feature we ship moves us closer to our North Star. Proven experience in product management, with a track record of owning a product or significant features from concept to launch and beyond. Experience in either P ayments, AI, Business, Wealth, Stocks, Crypto, Savings, Credit

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bunq
📍 Amsterdam• Full-time• Hybrid
26 days ago

At bunq, we're on a mission to Make Life Easy for our users by creating the most user-centric banking experience out there. To deliver on that promise, our services must be reliable 100% of the time. That's where you come in. We're looking for a Technology Risk Officer who takes ownership of making sure our ICT infrastructure can withstand and recover from disruption. As second line of defense, you'll test whether our controls actually work, not just whether they exist on paper, so weaknesses are found before they become incidents, protecting user's trust and letting bunq scale without operational risk growing alongside it. Take Ownership 🚀 As a Technology Risk Officer, you'll show bunq's excellence both inside and out by keeping our critical systems resilient and our controls effective. This role is yours to own, we'll show you the tools and the end goal, but how you get there is up to you. Here's how you'll do it: Continuously test and challenge bunq's ICT infrastructure to surface weaknesses before they affect our users, going beyond "are we compliant" to verify controls actually work, and use AI to automate testing, monitoring, and evidence collection at scale. When something goes wrong, dig into what really happened in the engineering process, interpret results to separate meaningful risk from noise, and prioritize remediation accordingly. Lead business continuity and disaster recovery testing, designing realistic drills for technology, business processes, and critical

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1mo ago

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL, with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you’re building product, serving customers, managing people, or running operations, AI is a tool you’re expected to use with intent, curiosity, and judgment. We don’t expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team’s AI fluency because we believe it’s a competitive advant

aisalesforcesupply chain
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Data, Machine Learning and GenAI Platform 20 years of payments data is a powerful asset. But only combined with the proper platform and solid processes, it can release its full potential. That’s why the Big Data, Machine Learning and GenAI platforms, within the Application Intelligence portfolio, are key for Adyen’s success. Platform Engineering builds Adyen’s internal developer platform as a Product, enabling our internal developers to autonomously build, run and maintain secure, scalable, and reliable applications with high speed and quality. Our data platform supports the creation and evolution of different data products ( e.g. Machine Learning models, GenAI apps, data pipeline, insights dashboards), impacting both merchants and key internal processes. The platform is currently serving 600+ active users

machine learningai
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About the Role Lead a team of AI Infra (Systems Engineers) at Together based out of our office in Amsterdam, you and the SRE team are responsible for keeping all user-facing services and production systems running smoothly. You are a blend of a pragmatic operator and a software engineer that applies sound engineering principles, operational discipline, and mature automation to our operating environments and codebase. You specialize in systems (operating systems, storage subsystems, networking), while implementing best practices for availability, reliability and scalability, with varied interests in algorithms and distributed systems. Responsibilities Be on an on-call (PagerDuty) rotation to respond to incidents that impact availability Manage, develop and coach the SRE Team. Build and run our infrastructure with Ansible, Terraform, and Kubernetes to enable scaling to a massive number of concurrent users Build monitoring systems to ensure the highest quality service for our customers Design and implement operational processes (such as deployments and upgrades) Debug production issues across all services and levels of the stack Identify improvements for the product architecture from the reliability, performance and availability perspectives Plan the growth of Together AI’s infrastructure Requirements 7+ years of professional SRE or related experience Ideally 2 years as a Lead SRE Bachelor's degree in Computer Science or a related field or equivalent work experience

kubernetesaiterraform
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Join the People Tech Team at Adyen At Adyen, we believe people are our greatest asset and we want to ensure we deliver the best employee experience globally. People Technology is evolving rapidly from a traditional HRIS function into a high-leverage Product & Engineering Engine . As part of our Build HR Technology & Analytics team, we are looking for a People Technology Applications Engineer based out of our Amsterdam office. In this role, you will lead the application and integration engineering layer for our People organization. You will design, build, and maintain custom applications, API middleware, automated workflows, and system-to-system integrations across our Workday ecosystem and enterprise tools. You will think beyond individual SaaS platforms to establish scalable application architecture, low-code/custom code soluti

pythonreactsql
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bunq
📍 Amsterdam• Full-time• Hybrid
26 days ago

As a Chargebacks Expert, you will play a key role in protecting our users by ensuring Mastercard / Adyen disputes are handled accurately, fairly, and in line with Mastercard and PSD2 requirements. Taking end-to-end ownership of the chargeback process, you will leverage your expertise, together with AI, automation, and data-driven insights, to continuously strengthen our operations, scale our impact, and deliver a transparent, high-quality experience that gives users confidence every step of the way. Pro tip 💡: we love giving people a shot to grow into a role, but for this position Chargeback expertise is required. Take Ownership Maintain a single, central operational playbook and decision framework that defines the full end-to-end chargeback process from submission to closure. Define and track clear operational performance metrics to drive regular performance reviews and continuous improvement. Leverage AI and automation to streamline submission flows, support decision-making during investigations, and keep users proactively updated on their case status. Conduct regular gap analyses to identify structural inefficiencies and quality gaps, translating insights into actionable corrective action plans. Optimize the user-facing chargeback flow and communication templates to minimize friction and ensure clear, empathetic, and consistent support. Ensure full compliance with global payment regulations and card scheme rules, continuously updating guidelines to mitigate regulatory ris

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a

aiproject managementsupply chain
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bunq
📍 Amsterdam• Full-time• Hybrid
9 days ago

At bunq, we’re on a mission to truly make life easy for our user. Part of that is keeping her safe: stopping criminals while making sure clean users are never held up, flagged, or offboarded for nothing. To lead this, we’re looking for a Transaction Review Lead to join our team. As Transaction Review Lead, you’ll own bunq’s line against money laundering, terrorist financing, and sanctions evasion, across both Transaction Filtering Review and Transaction Monitoring Review. You’ll bring them together into one team, with 5 direct reports. Take Ownership: Simplifying from user’s Perspective: Redesign every Transaction Review process starting from what’s best for the user, as part of our zero-based Future of FinCrime redesign. AI Where It Counts: Establish the real volumes first, then use AI and in-house models only where they make things faster or better for Eva, not automation for its own sake. Risk Ownership: Own the quarterly risk assessment across both domains and close CAP items before they turn into compliance breaches. One Team, One Rhythm: Unite TFR and TMR behind the same KPIs (CSAT, UE, Total Handle Time, Compliance breaches) with a clear weekly cadence, owners, and fast escalation of blockers. Decisions That Hold Up: Make sure the rationale behind every investigation decision is documented to a standard that would survive a regulator’s review. Coaching & Accountability: Give your team direct, constructive feedback and hold everyone accountable for delivering. You lead

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bunq
📍 Amsterdam• Full-time• Hybrid
16 days ago

Ready to Get Shit Done? At bunq, we're building a bank that lives in the cloud, handles billions of transactions, and now integrates AI into our operations—all while keeping our user's data and trust intact. To operate at this scale and speed without compromising security, we need an Internal Auditor focused on Data Security & AI to audit our security controls, validate our AI governance, and ensure every system we build is resilient and trustworthy. As an Internal Auditor – Data Security & AI, your mission is to strengthen bunq's security and AI governance posture by auditing data protection controls, assessing AI model risks, identifying vulnerabilities before attackers do, and ensuring our security practices evolve as fast as our technology. Take Ownership As an Internal Auditor - Data Security & AI, you'll own: Audit security controls across infrastructure, applications, and operations, assessing access controls, encryption, monitoring, incident response, and third-party security effectiveness. Build an AI governance audit program that evaluates model development, bias testing, monitoring, transparency, and regulatory alignment (AI Act, NIS2). Identify and prioritize security and AI risks, conducting vulnerability assessments, pen test reviews, and model audits to surface gaps before they're exploitable. What You'll Work on Right Away Security Control Assessment: Audit bunq's critical security infrastructure (cloud environment, API security, data encryption, access manage

awsazuregcp
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