Vendor Due Diligence Specialist Jobs

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As the Team Lead, Billing & Collections, you own billing accuracy, cash application, and the non-pay lifecycle — notice of cancellation, rescission, reinstatement, and termination — so premium, coverage, and AR stay reconciled. You lead the billing operations team that invoices, applies cash, matches partner remittance, and processes cancels and reinstatements across installment billing, payroll-partner remittance, lockbox, and Stripe. You are accountable for SLA and quality outcomes on that work, not for post-handoff recovery. Past-due collection strategy, litigation, settlement, and collection-vendor performance sit with the Team Lead, Collections. You work hand-in-hand with that team so unpaid balances are handed off cleanly, on time, and with the documentation Collections needs. You’ll lead individual contributors alongside BPO and offshore partners, set the operating standard for how every dollar is billed and applied, and find upstream improvements that reduce Pie's exposure before a receivable ever reaches collections. You set and enforce service-level agreements across billing, cash, remittance, and the non-pay lifecycle, and you are accountable for the performance of your team, your vendors, and your BPO and offshore partners against defined KPIs. You partner with Accounting on month-end billing close, unapplied cash, and the documentation Finance needs to reconcile the books. You partner with Product, Engineering, and the Business Systems Analyst on Zuora and billing automation. This is a role for someone who wants to own a function

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a Technical Research Analyst to support the intake, documentation, and coordination of software and SaaS product updates. You’ll partner with stakeholders across the business to gather requirements, keep requests moving, and ensure decisions and action items are clearly captured. This is a full-time, in-office position based out of Rockstar’s unique game development studio in Oakville, ON. WHAT WE DO The Rockstar Games Systems Engineering Team delivers global IT systems infrastructure to the development teams. We maintain our infrastructure to the highest standard, with an emphasis on preventative actions rather than reactive. Our team constantly reviews our processes with the aim of automating wherever possible. RESPONSIBILITIES Research requested third party software and other tools and provide concise summaries for a variety of stakeholders. Coordinate intake for software and emerging technology tool requests by collecting required details, clarifying incomplete submissions, and preparing concise summaries. Partner with cross-functional teams (e.g., business stakeholders, IT, security, and governance) to understand business needs, track requests, route questions, capture feedback, and escalate risks or blockers. Support recurring review meetings by reporting on research, capturing feedback, documenting decisions, and maintaining action items (owners and due dates). Maintain vendor communications to ensure product features align with expectations and cost models, while staying informed on new feature releases Maintain an inventory of commonly used tools and identify pote

We are looking for a Senior Payroll Specialist to serve as a subject matter expert on our Global Payroll team, with ownership of payroll operations across LATAM (Brazil and Mexico). Reporting to the Senior Payroll Manager, this role partners closely with HR, Finance, and external vendors to ensure accurate, compliant, and timely payroll delivery. We are looking to speak to candidates who are based in Cork for our hybrid working model. Responsibilities: Prepare and review advance, monthly and supplemental payrolls for our LATAM operations including salary, equity, benefits, and variable pay Manage Brazil 13º salário (13th month salary), férias (vacation), and rescisão (termination) calculations and payments Manage Mexico Christmas Bonus, profit sharing and terminations calculations and payments Single point of contact (POC) for all LATAM issues. Resolve all issues in a timely manner and within global payroll SLAs Reconcile payroll and support monthly/quarterly/annual accounting close processes Build internal LATAM payroll expertise, reducing reliance on external consultants through hands-on guidance and more efficient processes Issue union due slips and submit for payment Prepare the income tax DARF and reconcile the amounts according to the appropriate period Deep, current knowledge of Brazilian labor law (CLT), social security and tax obligations, and the eSocial/FGTS Digital ecosystem Own LATAM payroll-related employee lifecycle processes, including onboarding, vacations and terminations, ensuring accurate and timely execution Partner with Legal, Finance, and HR on termination processing, CBA (Dissidio) and any other processes as required Ensure we are meeting annual compliance requirements; assist the Payroll Tax Team with any audits and year-end compliance reporting Train junior payroll staff; document and continuously improve payroll SOPs Automate processes to enhance scalability and efficiency of payroll operations Ensure SOX compliance with all pa

1. Supervision of Civil & interior work of new branch office in region. 2. Allotment & Keeping a record of branch office seat allocation and debit the expenses to JSW Group companies. 3. Coordination & renewal of contract / maintenance contract with third party vendors for Housekeeping manpower security & building maintenance etc. 4. Coordination with Regional & branch office heads for day to day operational administrative activities & Challenges. 5. Coordinating with branch finance person to get the PR/PO done. 6. Coordination and keeping a track of branch offices lease / leave & license agreement for renewal. 7. Cost Control Ideation implementation cost analysis and Management reporting of the measures taken and actual impact. 8. Taking demands from the region for Capex & Opex items consolidating the demands raising the opex in totality (inviting quotes making comparative matrix calculation and executive summary justification summary) for sending it to Corporate office for final approval 9. Processing of monthly bills related to administration operational expenses of branch offices like office rent Security & housekeeping bills Electricity bill PRI/Telephone bill etc. 10. Repair and maintenance of branch offices. 11. Renewal of Annual Maintenance Contracts like Air Condition EPBX CCTV Fire Alar Fire Extinguishers Vending machine Pest Control & UPS etc of across region offices. 12. Keeping a record & inform HO for approval if any there is a Salary revision of all the outsource manpower based on the Govt. DA revision is due. Fixing all the additional benefits as per the statutes and making all the manpower agencies accountable adherence. 13. Liaison with the labour department local administration civil bodies fire department etc for smooth functioning of the establishments. 14. Formulating comprehensive Emergency Response Plan/ Evacuation plan in case of any Fire or undue incident. Training of Security staff and all employ

Job Requisition ID # 26WD100483 Position Overview We are looking for an experienced Customer Service and Vendor Operations professional with 8+ years of experience in the Customer Service industry and 2–3+ years of team leadership experience. In this role, you will be responsible for driving vendor performance, customer experience, operational excellence, and continuous improvement. The ideal candidate is data-driven, customer-focused, and skilled at building and managing strong relationships with cross-functional stakeholders and vendor partners. Responsibilities Own and drive vendor performance and customer experience metrics for assigned teams Monitor vendor performance against Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and operational targets to ensure consistent performance Drive improvements across Productivity, First Contact Resolution (FCR), Customer Satisfaction (CSAT), CSCI, Average Handling Time (AHT), MRT, and Sales Leads Execute operational strategies and best practices in collaboration with vendor partners and internal stakeholders Conduct regular performance reviews, audits, and operational reviews with Operations Leads, ELs, POD Subject Matter Experts (SMEs), and OMs Ensure effective daily case management and timely resolution of customer issues Leverage Quality Assurance (QA) insights, performance data, and trends to identify coaching and process improvement opportunities Perform data analysis and Root Cause Analysis (RCA) to identify operational gaps, risks, and imp

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls. This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way. This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe. Responsibilities Supplier onboarding Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels Validate supporting documents; set 1099-reportable and tax flags correctly Confirm third-party risk and restricted-party screening before activation Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding Partner with TPRM and IA teams on control requirements and continuous process improvement 1099 annual reporting&n

About the Team OpenAI's Vendor Security team helps internal teams work securely with external products, services, and partners. Our work spans software, infrastructure, hardware, professional and managed services, vendor-provided workforces, data, and research. We build the programs and products that help teams understand vendor risk and put effective safeguards in place, protecting our customers, employees, and the company. About the Role We are looking for a Vendor Security Technical Program Manager who can make sound security decisions and turn recurring vendor-security problems into tools and practices that work. You will independently lead vendor-security engagements: understand the business need, investigate the actual data and access, recommend a practical path, and work with the responsible owners until the safeguards are verified. You will also use what you learn to build and improve bounded tools and workflows, with priorities agreed with the Vendor Security lead. This is an individual-contributor role for someone who combines technical judgment with useful delivery. You should be comfortable taking a position, explaining the tradeoff, and changing your mind when the evidence changes. Success means internal teams can use vendors securely, reuse work that still applies, and understand what needs to happen next. In this role, you will: Own vendor security engagements from understanding the business need through scoping, assessment, decision, treatment, and reassessment when material facts change. Make assessment decisions independently and use judgment about when to involve peers, specialists, or leadership. Route formal exceptions and risk acceptance to the appropriate decision owners. Understand vendor use cases, workflows, user journeys, data flows, identities, access, integrations, and supply-chain dependencies. Identify plausible attack paths and their consequences for OpenAI. Assess relevant architectures, configurations, controls, logs, and operationa

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Vendor Management & Sourcing Specialist is the operational backbone of Pie’s Claims Vendor Management and Procurement function, owning end-to-end work across both sourcing/procurement execution and vendor relationship and performance management. In this senior individual contributor role, you will lead the full sourcing lifecycle by translating business needs into RFx processes, conducting market research, spend analysis, benchmarking, and competitive bid evaluations, and delivering data-backed vendor selection recommendations. You will also manage the Claims vendor portfolio by coordinating stewardship meetings, monitoring scorecard performance, handling day-to-day vendor communications, and driving issues through the escalation log from identification to resolution. This role operates within a lean team and requires independent judgment, strong follow-through, and proactive delivery of leadership-ready outputs with minimal oversight. How You’ll Do It Sourcing & Procurement Execution Lead end-to-end sourcing activities: needs intake, market research, RFx development and management, bid evaluation, and vendor selection recommendation packages. Conduct spend analysis and competitive benchmarking across the active vendor portfolio to identify cost optimization, consolidation, and renegotiation opportunities. Prepare comparison matrices, commercial term analyses, and leadership-ready recommendation summaries that enable vendor decisions based on data, not assumptions. Support contract negotiations by conducting pre-negotiation research: identi

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Deliveroo Hop is Deliveroo's 24/7 supermarket - a digital-only experience that allows customers to shop online for all of their groceries, ingredients, household essentials & more, on-demand, and delivered to them in minutes. Role Overview: As Vendor / Category Manager, you will be responsible for the performance of a category within Deliveroo Hop. Working closely with the Vendor Management Lead, you will play a key role in shaping the category strategy through range selection, sourcing, pricing, cost and contract negotiations, promotions, merchandising and marketing campaigns, as well as managing the vendors within that category. We are looking for a candidate with a strong commercial mindset focused on driving growth and creative approach to problem solving. You will be based in our Dubai office (DIFC), where we operate on a hybrid model (three days a week working in the office), and this role will report to the Senior Vendor Manager. What you’ll be responsible for: Category Management Support the Vendor Management Lead in selecting a great range of products and set pricing, as per selection and pricing principles and in line with the Deliveroo Hop CVP; Ensure the right SKUs are nominated for effective and efficient promotional campaigns and events; Monitoring SKU performance and optimising the range; Deep dive category performance vs plan and define and execute plans to drive improvement and sustainable growth; Vendor Management Develop and manage relationships with local and international grocery suppliers; Negotiate contracts and agreements with vendors to ensure favourable terms and service levels; Analyse vendor performance and take corrective actions to imp

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Vendor Operations & Governance Specialist. About the job We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks. Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership. Responsibilities In this role, you’ll: Day-to-Day Vendor Operations & Performance Own dai

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Vendor Operations focused on automation, you will work horizontally across our safety vendor ecosystem to drive programs that standardize, automate, and scale the processes that keep our operations running. Rather than owning a single vendor relationship in isolation, you will operate across systems, tools, and vendor partners to build repeatable workflows, introduce automation and LLM-based tooling where it drives efficiency, and establish the reporting and communication rhythms that keep senior leadership informed. This is a builder's role for someone equally comfortable in a vendor business review, a process-mapping session, and a dataset full of operational signals. You will: Lead horizontal programs that scale safety vendor operations by identifying friction across systems and vendor relationships, then designing and rolling out standardized processes and playbooks that improve quality, throughput, and cost efficiency. Partner with vendors and internal stakeholders to translate operational goals into concrete workflows, SLAs, and success metrics, holding programs accountable to measurable outcomes. Identify and implement automation opportunities across manual and repetitive proces

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Vendor Operations Coordinator is responsible for managing and coordinating vendor activity across production, logistics, and supply chain functions, ensuring materials and components are delivered on time and that vendor performance is aligned with supply and demand forecasts. This role serves as a key administrative and analytical hub, providing reporting, cross-functional collaboration, and hands-on support across the full production-to-logistics handover cycle. The Vendor Operations Coordinator delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner closely with operational and supply chain teams, finance partners, logistics and retail services, and existing or new vendors and suppliers to ensure seamless execution across the supply chain. • Communicate production updates, risks, and schedule changes clearly to internal stakeholders, supporting alignment across cross-functional teams including customer operations, merchandising, and buying. • Contribut

Vendor Expert (Cybersecurity Products) Help security leaders make better technology decisions. Share your expertise on the products you know best. IANS is building the Vendor Intelligence Database (VID) , a next-generation cybersecurity practitioner intelligence platform designed to provide decision makers with practical, user written insights on cybersecurity products and services. Unlike traditional vendor profiles and analyst summaries, VID is built from the perspective of practitioners who have directly evaluated, implemented, administered, or operated these solutions in real-world environments. We're looking for experienced cybersecurity professionals to serve as Vendor Experts and contribute insights for products they know through recent use. What You'll Do As a Vendor Expert, you'll share your experience with specific cybersecurity products by: Contributing structured assessments and practitioner insights Reviewing and validating product information Highlighting strengths, limitations, and real-world use cases Helping ensure information remains current as products evolve Your contributions will help fellow practitioners cut through marketing claims and make more informed security technology decisions. Why Participate? Contribute only to the areas you have expertise Work entirely on your own schedule Earn compensation for sharing your insights and experience Help improve technology decision-making across the cybersecurity community This is not a traditional consulting or employment role. Most contributors participate on a flexible basis, providing current insight on products they already know well. This opportunity is designed to fit around your existing role and commitments. Some experts contribute just a few hours each quarter, while others engage more often depending on their availability and areas of expertise. Who We're Looking For

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu The CX Shopper Vendor Management team at Instacart is dedicated to empowering Shoppers to deliver exceptional service. By providing co-pilot support and leveraging data-driven insights, the team enhances processes, drives innovation, and ensures a seamless experience for both Shoppers and customers. Operating within a fast-paced, cross-functional environment and working closely with a network of BPO partners, this role is what keeps high standards of quality, efficiency, and operational excellence front and center across the shopper support ecosystem. Without this owner in place, vendor performance gaps surface too slowly and the data informing decisions loses its reliability. A year from now, this person will have tightened the feedback loop between Instacart and its BPO partners, built scorecards the broader team trusts,

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu The CX Shopper Vendor Management team at Instacart is dedicated to empowering Shoppers to deliver exceptional service. By providing co-pilot support and leveraging data-driven insights, the team enhances processes, drives innovation, and ensures a seamless experience for both Shoppers and customers. Operating within a fast-paced, cross-functional environment and working closely with a network of BPO partners, this role is what keeps high standards of quality, efficiency, and operational excellence front and center across the shopper support ecosystem. Without this owner in place, vendor performance gaps surface too slowly and the data informing decisions loses its reliability. A year from now, this person will have tightened the feedback loop between Instacart and its BPO partners, built scorecards the broader team trusts,