Support Specialist

About the Opportunity Our client is a leading property management SaaS platform that empowers short-term rental hosts, co-hosts, and property managers to automate their operations across major booking channels like Airbnb, VRBO, and Booking.com. They provide an all-in-one…

We are looking for a quick-thinking, empathetic, and tech-savvy Live Chat Support Specialists to join our customer success team. In this role, you aren’t just answering tickets; you are the voice of our brand. You’ll be responsible for providing real-time solutions, navigating…

About the Client Our client is an IT services and cybersecurity company that helps businesses manage their technology environments, protect their systems, and maintain secure day-to-day operations. Its services span managed IT support, cloud administration, cybersecurity,…

About the Client Our client is a US-based robotics company specializing in physical AI, offering humanoid and quadruped robots to businesses, universities, researchers, and consumers. They have an established team and an active content presence, including a blog and news…

Role Overview When a client signs on and gets matched with a Magic assistant, someone has to make sure that relationship lasts. That someone is you. This is a post-sale, retention-focused role — and it's full account ownership, not a save desk. You'll own a portfolio of…

Role Overview When a client signs on and gets paired with a Magic assistant, someone has to make sure that relationship holds. That someone is you. This is a post-sale, client-first role. You'll own a portfolio of client-assistant pairings and be responsible for their success…