Consumer Service Operations Representative Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re excited to welcome a new cohort of graduates with a computer science or related major who are ready to leverage their skills to drive real-world impact and shape the future of finance! In our hybrid early career program, you’ll be paired with a tenured Affirmer and have an opportunity to collaborate in-person 3 days a week out of our New York City, or San Francisco offices. You'll experience the best of both worlds: the in-office experience and remote work. After the one-year, you can remain hybrid, go remote, or stay in an office. Opportunities are available across different tech stacks and teams so that you can find a perfect fit to launch your career with Affirm! What You'll Do With the support of your team, you will work on tasks that contribute to the team's projects and goals. You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work. You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime. You will contribute to a sense of community on your team by engaging in growth and development activities. What We Look For You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through co

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re excited to welcome a new cohort of graduates with a computer science or related major who are ready to leverage their skills to drive real-world impact and shape the future of finance! In our hybrid early career program, you’ll be paired with a tenured Affirmer and have an opportunity to collaborate in-person 3 days a week out of our New York City, or San Francisco offices. You'll experience the best of both worlds: the in-office experience and remote work. After the one-year, you can remain hybrid, go remote, or stay in an office. Opportunities are available across different tech stacks and teams so that you can find a perfect fit to launch your career with Affirm! What You'll Do With the support of your team, you will work on tasks that contribute to the team's projects and goals. You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work. You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime. You will contribute to a sense of community on your team by engaging in growth and development activities. What We Look For You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through co

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. As a manager of Applied AI Engineers for Anthropic's Megas segment, you will lead a team of deeply technical engineers embedded with our largest and most strategic accounts. These companies are partner-customers: they are among our biggest revenue drivers and also some of our most important go-to-market distribution channels. Each one consumes Claude to transform its own business and distributes Claude through its platforms and marketplaces. Your team works hands-on with their product and engineering organizations as they build on Claude: co-designing complex technical solutions, advising on architecture, developing evaluation frameworks, and guiding them through the most advanced implementation patterns for LLMs. You will hire, coach, and grow this team while staying close enough to the technology to set a high bar for engineering judgment. Your engineers work in account-aligned pods alongside Applied AI Architects, and you'll partner closely with pod leads, Mega Sales, Partnerships, Product, and Research. You'll guide your team from technical discovery through production deployment, turn wins at one Mega into reference architectures and patterns that compound across the others, and channel Mega-driven requirements back into Anthropic's product and research roadmap, all while maintaining our high standards for safety and reliability. This is a fast-moving space at the frontier of what's possible with LLMs, and you'll help define how we scale technical impact across our most important relationships. Responsibilities Build, coach, and grow a team of Applied AI Engineers serving Mega accounts: hire strong technical builders, develop the

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU’LL WORK ON We are hiring an entrepreneurial hands-on Engineering Manager to lead Qualia’s Payments team. This is a builder/player/coach role, and you won’t just run a team - you’ll redesign how a modern Engineering Payments team operates when AI can do the first pass on nearly everything we used to do by hand. As an Engineering Manager, Payments, you've been in the fintech industry for a while and have a proven track record of success. You are comfortable leading complex, high-liability projects. You have experience making key architectural decisions and performing the research to back up those decisions. You've dealt with the consequences of your mistakes, and you know how to fight fires if necessary. You enjoy mentoring and providing support. You've thrived in different environments and realize that each team is unique. Every real estate closing ends with money changing hands: earnest money deposits, loan funding, mortgage payoffs, seller proceeds, and commissions. Qualia powers a substantial portion of U.S. residential home sales every year, totaling billions of dollars in transaction volume. The Payments team builds the systems that move those funds safely, accurately, and on time. Our engineers are entrepreneurial, pragmatic builders who move quickly without cutting corners, and who are as comfortable owning a project end to end as they are collaborating with a team. We ship frequen

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role We are looking for a Business Development Manager based in Bologna, Parma, Modena. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead and your role will focus on developing new relationships with restaurants and stores. What you'll be doing Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most Support partners in joining Deliveroo, providing the best experience to them Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology Help restaurant owners/managers overcome any barriers or hesitations Attend restaurant and food meet-ups Requirements You must be comfortable with target

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - United Arab Emirates About the role: We’re looking for an experienced Support Engineer to join our team and own the technical and functional customer support experience end-to-end. This role sits at the intersection of technical support, engineering, and customer success. You’ll become a product expert, working closely with customers, third-party providers, and internal engineering teams to troubleshoot, resolve, and prevent issues across Sardine’s API-driven platform. You’ll operate independently with global teammates and will play a critical role in main

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - United States About the role: We are seeking a detail-oriented and analytical professional to join our team as an UAT Analyst. The ideal candidate will be responsible for evaluating complex systems, developing and executing test plans, and ensuring the quality and performance of software applications across various platforms. This role requires strong technical expertise, excellent problem-solving skills, and the ability to collaborate effectively across teams. You’ll become a product expert, working closely with customers and internal product and engineer

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper than SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb), and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that improves global money movement. What you'll do As part of our growing Product Support team, you will be a critical driver in delivering outstanding user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, diagnostic mindset, and project management skills to improve our support systems, processes, and product quality. You will own complex technical user issues and coordinate with cross-functional teams, including Engineerin

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Head of Public Policy, Italy Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy. What You’ll Be Doing You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe. Here’s what your day-to-day might look like: Policy & Regulatory Tracking: Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams. Targeted Advocacy & Engagement: Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes. Stakeholder Relations: Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy. Strategic Representation: Represent Deliveroo in government consultations, public f

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers. As a Senior Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the German market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. This role requires native-level German and strong professional English language skills. It is based in our Hamburg office. What you'll be doing: Lead high-stakes post-sale alignment for accounts in our premium plan. You ensure a seamless transition from Sales by establishing a multi-level relationship map and securing strategic executive buy-in from day one, all documented in a mutual success plan, leading to high momentum during onboarding. Proactively translate technical usage data into compelling ROI narratives. You demonstrate how Trustpilot strategically influences every stage of the marketing funnel from top-of-funnel traffic to bottom-of-funnel conversion and long-term brand advocacy. You communicate this in Business Reviews according to our customer journey per plan Own the holistic health and Gross Renewal Rate (GRR) of your portfoli

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Legal, Compliance, and Public Affairs team The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products. About the role Affirm’s Compliance team implements a compliance program that enables Affirm to proactively adhere to regulatory requirements while also identifying and addressing potential regulatory issues that may arise. As a second line of defense, Compliance proactively partners with the business to support new products, markets, initiatives, change management, issue identification and remediation plans, and assessment/monitoring of third parties. Affirm is actively seeking a Compliance Lead to support certain critical compliance management program elements. In this role, the Compliance Lead will help to administer Compliance’s Testing Program. This includes completing reviews to ensure compliance with federal/state regulations, identifying gaps and deficiencies with regulatory compliance concerns, collaborate with cross functional partners including Legal, Operations, Product, Engineering and senior management to resolve identified issues and further build out our compliance program. This role will report to the Senior Compliance Manager and will be required to work independently and cross-functionally. What you'll do Perform ongoing compliance testing and reporting on adherence to compliance program and federal/state regulatory requirements. Work closely and cross-functi

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - Dubai. About the Role: As Sardine grows with enterprise clients, our delivery process needs to meet the program management rigor that clients expect — formal governance, clear ownership, and predictable reporting — while moving at the pace of a fast-growing startup, not a large legacy vendor. You'll own the integration project plan on complex, multi-stakeholder enterprise engagements: milestone deliverables, dependencies, implementation timeline, and tracking client-specific product feature requests through to resolution, all built and maintained in close

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Global Head of Solutions Location: San Francisco About the role: As Head of Solutions at Sardine, you'll own every technical team that stands between a signed contract and a customer who's actually live and successful. Just before a contract is signed, Integration Engineering works with our customers to scope the integration and then over the next several months, gets them live onto our platform. Support engineering helps keep our clients satisfied whenever any issues arise. You'll bring these teams together under one set of standards and one bar for quality, scaling an orga

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. The Role As the Commercial Strategy Associate, you will assist in driving large cross-functional strategic projects. You will do this through analysis of operational efficiency, unlocking growth through data backed solutions. You will be a key part of the Belgium commercial team. This is the ideal role for someone looking to take their analytical skills into execution, process-building and iteration to get to commercial excellence. It is also a rare opportunity to gain a valuable understanding of all the moving parts within a successful, high-growth company. You will work in our main office in Brussels. You can work 2 days a week remotely. Responsibilities Become a subject-matter expert on Deliveroo operations, especially restaurant operations Data analyses and deep-dives to support the commercial strategy and sales teams' performance Creation, roll out & ownership of processes and tools to improve internal efficiency Being the link between HQ and the local team, which involves strong

About the Team The DoorDash Air team is bringing drone delivery to reality. To make this happen, we’re building a strong electrical team to design high reliability, high power density converters, and fault-tolerant controls electronics. Come join us to build a new class of aircrafts and deploy at scale. DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We're hiring a Manufacturing Engineer to help build the process and tooling behind how our autonomous food delivery platform gets made. You'll work hands-on to bring up our first high-volume drone assembly line—applying DFA and PFMEA to new designs, building out layout and workstations, and specifying the tooling and fixtures that turn a prototype into a repeatable build. You'll spend your time on the shop floor and with suppliers and contract manufacturers, solving the real problems that come up when a line moves from prototype to production: fit and tolerance issues, process failures, tooling gaps, throughput bottlenecks. This is for someone who wants to be in the weeds of execution, who thrives in a fast-moving startup environment, and gets energy from solving hard, hands-on manufacturing problems. You'll get in at the ground floor with the chance to shape how the next generation of food delivery vehicles gets built. You’re excited about this opportunity because you will… Be our first manufacturing engineer for DoorDash Air's first mass-productio