Customer Operations Leader Jobs

About the role As a Product Manager for the Research team at Anthropic, you will own the ideation and deployment of new models and products as we advance frontier, safe AI technology. You will work closely with our research teams to help productize credible appl

About the role We are hiring Support Engineers to serve as the named, dedicated Product Support point of contact for Anthropic's most strategic enterprise customers. As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined bo

Product Management, Research at Anthropic in San Francisco, New York, United States. $305K – $385K/yr.

About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a cu

About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, an

About the role As a Product Manager focused on Enterprise Privacy, you'll collaborate with Privacy Engineering, Infrastructure, Trust and Safety, Legal, Security, GTM, enterprise and platform product teams, and our cloud partners to evolve and extend the control

About the role We're seeking an experienced Executive Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-st

About the role Governments do some of the most consequential work there is: deciding benefits claims, getting veterans to care, investigating financial misconduct, running unemployment insurance, and producing the analysis that world leaders act on. Anthropic's

About the role The Anthropic Platform Org’s mission is to help builders build. Our vision is to be the premier platform for businesses to transform themselves and their products with AI. This org is responsible for our APIs, self-serve developer experience, mult

Position Overview: The Part-Time Keyholder plays a vital role in supporting daily store operations while delivering an exceptional customer experience. This position is responsible for opening and closing the store, assisting with sales, maintaining visual standards, and acting…

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more…

Job Requisition ID # 26WD100483 Position Overview We are looking for an experienced Customer Service and Vendor Operations professional with 8+ years of experience in the Customer Service industry and 2–3+ years of team leadership experience. In this role, you will be…

Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox

Site Reliability Engineer II at PagerDuty in Atlanta. Full-time · On-site · $113K – $171.6K/yr.

Machine Learning Engineer II at PagerDuty in Lisbon. Full-time · On-site.