Customer Programs Manager Jobs

As a Senior Partner Sales Manager for MSP/MSSP’s in EMEA, you will own the partner development opportunities with key Sumo Logic Service Providers. You will be a strategic thinker with a focus on driving revenue (“sell with” and “sell through”) and have a “problem-solving” mindset. You will be responsible for the overall success of the Partnership including enablement, GTM initiatives, and sales opportunities. You will collaborate closely with our Sales, Marketing, and Product Management teams. Responsibilities Focused on enabling partners to drive utilization of the Sumo platform within a Service Provider (SP) together with the assigned Distribution partner. Provide on-going cross functional support to increase revenues and minimize churn. Liaise with Sumo Marketing to drive pipeline generation together with the Distribution partner through the SP, resulting in end-customer acquisition and expansion.. Drive adoption of Sumo programs for SPs within assigned territory / segment Be a conduit for SPs and Sumo’s end-user sales team where necessary to drive end-customer wins together with the SP. Lead the cross-functional relationship with assigned Distribution partner to ensure effective enablement, co-marketing, pipeline generation, and increased ARR Performance Metrics Weekly forecast of KPIs and activities that drive the success of your business Enablement and pipeline generation initiatives ARR growth and retention of assigned SPs Quarterly Business Reviews (QBR) with Distribution partner and select SPs Required Qualifications and Skills 10+ years of experience in an Account Executive, or Channel Partner role where you have exceeded your sales plan each year and document the success Understanding of cyber security and/or observability landscape, cloud based solutions, and the power of SaaS Ability to travel up to 50% of the time in the UK&I & Nordics Desirable Skills Creative thinking, you look for new opportunities and ways to increase value of

Work Flexibility: Remote As the Product Manager, you will develop and execute effective marketing strategies for ASC and NT portfolios within Customer solutions. You will work closely with the marketing and sales teams to create key documents and resources to support commercialization initiatives. This role requires a 40% of travel. What You Will Do Develop and execute downstream marketing strategies that support enterprise solutions for ambulatory surgery center customers. Partner with business unit marketing teams to align commercialization plans and support cross-portfolio product and solution launches. Create and maintain customer-facing and sales enablement materials, including pitch decks, brochures, proposal content, trade show resources, and account-specific collateral. Analyze market trends, customer feedback, competitor activity, and commercial performance data to identify opportunities and recommend actions. Track, monitor, and report key performance indicators (KPIs) related to solution adoption, commercial execution, and market performance. Collaborate with sales teams to provide tools, insights, and resources that support enterprise-level customer engagements and opportunities. Lead planning and execution activities for product launches, customer education initiatives, headquarters visits, and national trade show programs. Present market insights, performance results, and commercialization updates to sales, marketing, and leadership teams on a regular cadence. What You Will Need Required Bachelor’s degree required. Minimum 4 years of professional wor

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We’re looking for a Strategic Account Based Marketing Manager with vertical experience in Financial Services to design and execute highly targeted, data-driven ABM programs for our top strategic accounts—driving pipeline growth, accelerating deals, and increasing customer lifetime value. This role will focus on high-impact campaigns aligned to the Financial Services industry, leveraging industry-specific insights to personalize the buyer journey and deepen executive engagement. This is a hands-on, strategic role that blends Financial Services vertical expertise, ABM strategy and execution, and cross-functional leadership. The ideal candidate brings a deep understanding of Financial Services industry pain points, collaborates closely with sales and marketing teams, and thrives in a high-growth, customer-centric environment. WHAT YOU'LL DO Financial Services Vertical-Centric ABM Campaigns: Lead the design, execution, and optimization of 1:1 and 1:few ABM campaigns for strategic accounts—tailoring messaging, content, and engagement strategies to Financial Services industry-specific challenges. Cross-Functional Collaboration: Partner with sales, field marketing, campaigns, and product marketing teams to ensure campaigns are aligned with account objectives, vertical GTM strategies, and buyer personas. Data-Driven Insights & Reporting: Use tools like 6sense, Salesforce, and Tableau to monitor engagement, pipeline im

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? As a Senior Sales Operations Manager, you will be a strategic and operational partner to Fin’s Sales organization, helping build the systems, processes, reporting, and operating rhythms that enable our go-to-market teams to scale effectively. You’ll work at the intersection of Sales, Finance, Business Systems, Data Engineering, Marketing, and GTM leadership. You’ll own critical sales operations programs across forecasting, pipeline management, territory and quota planning, compensation, performance reporting, and process optimization. This is a high-impact role for a systems thinker and commercially minded operator who can move comfortably between detailed analysis, cross-functional program management, and executive-level recommendations. You’ll have the opportunity to improve how Fin’s sales organiz

The Team Our GTM Enablement team plays a critical role in helping Datadog's Sales, SDR, and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing, Curriculum, and Operations to ensure enablement programs translate into real performance in the field. If you like adding value and seeing the direct impact of your work through the people you lead, and you thrive in dynamic environments where you can roll up your sleeves and get things done, this role is for you. The Opportunity Datadog is investing further in EMEA, and we're looking for a Manager, Field Enablement to lead our team of Field Enablement Managers supporting Sales, SDR, and Customer Success across the region — a frontline people leadership role where you'll manage, coach, and grow your team while helping execute the enablement strategy and quality bar for EMEA. You'll partner closely with EMEA Sales, SDR, and Customer Success leadership, as well as Enablement Curriculum, Program Management, and Operations teams, to translate regional priorities into a coordinated enablement plan across markets and segments — keeping your team's programs tightly aligned with our global Field Enablement standards. This role is ideal for someone who has excelled in field/sales enablement and leadership, cares as much about developing enablement practitioners as developing sellers and CSMs, and wants to help build the enablement leadership layer for one of Datadog's fastest-growing regions. What You'll Do Spearhead the Field Sales Enablement team’s transition from facilitators/trainers to data-driven business partners and coaches who are able to proactively identify GTM knowledge/performance gaps and deliver targeted enablement solutions that drive behavior change Manage, coach, and develop your team of Field Enablement Managers — regular 1:1s, goal-setting, performance feedback, and career gr

GSI Service Delivery Program Manager Location: Bangalore, India Job summary: We are seeking a highly skilled and customer-focused Services Program Manager to develop a post-sales enablement and service-delivery quality framework for Rubrik’s Global System Integrator (GSI) partners. Success in this role guarantees consistent and successful service delivery from Rubrik’s largest and most complex GSI partners to ensure customer success, satisfaction, and retention worldwide. Pro-active and assertive development of the partner services relationships is a critical success factor for this role. It is both strategic and tactical and requires clear operational oversight, strong partner advocacy, and an ability to incent and reward top performance from Rubrik SMEs at all levels within the partners’ organizations. The ideal candidate understands how to work effectively with the Partner’s organization in collaboration with Rubrik’s Sales and Service Delivery teams to make Rubrik the preferred vendor for easy enablement and adoption of Rubrik best practices to deliver high value and margin-rich services to their largest and most complex customers. The GSI Services Program Manager is a critical contributor in the Partner Services Operations team within Rubrik’s Global Customer Success organization. Partner Services Operations enables partners to deliver post-sales support and services to their customers using reliable and innovative systems, processes and programs that ensure a high level of Customer Satisfaction with minimal dependence on Rubrik. The ideal candidate will have strong technical acumen, excellent analytical and problem-solving skills, and a passion for collaborating with and advocating for partners for the benefit of our mutual customers. Key Responsibilities: Program Leadership & Management: Lead and coordinate a scalable high-growth engine of post-sales support and professional services GSI engineers. Motiva

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is looking for a Performance Marketing Manager to own paid acquisition on YouTube, ChatGPT, X, Rideshare, and Reddit, and to find new incremental channels. You'll take early experiments and turn them into measurable programs and build the operating model that makes successful channels part of Ramp's evergreen performance marketing mix. This is a high-autonomy role. You will evaluate channel opportunities, design tests, launch campaigns, and analyze full-funnel performance. You'll work with Growth, Creative, Data, Finance, and other cross-functional partners to move quickly while maintaining a high bar for measurement & efficiency. You’ll use AI as a practical part of the job: building systems that speed up research, campaign creation, performance analysis, and day-to-day channel operations. What You'll Do Own performance on YouTube, ChatGPT, X, Rideshare, and Reddit. Understand how conversion events, value signals, and lookalike audiences work at a technical level and use that to make channels more efficient over time. Identi

CSQ227R220 The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in the Financial Services sector for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration benefits. Proven track record of managing large-scale program plans and service delivery. Ability to travel up to 25-50% as required. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our Sales Productivity Manager , you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design. In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role The ISV & Strategic Alliances Sr. Partner Marketing Manager leads high-impact partner marketing programs that drive measurable pipeline and revenue growth through Dialpad's strategic technology and alliance partnerships. This role primarily supports the Google Cloud partnership globally and T-Mobile for Business na

Location : The territory for this position includes Georgia, Alabama and Florida and will require 75%+ of travel. We are hiring a Women’s Health Strategic Account Manager (SAM) to join Natera! The Strategic Account Manager works with the local women’s health sales team to develop and execute strategies to increase Natera testing in IDNs, large hospital systems and Academic Medical Centers. This role involves internal collaboration, leading without authority, and forming relationships with key senior level influencers within health systems. PRIMARY RESPONSIBILITIES: Educate and recruit Strategic Accounts and Lab Partners to utilize Natera’s women’s health portfolio of tests. Become a subject matter expert in Natera’s technology and service offerings, effectively representing the company to key stakeholders including KOL physicians, Medical Directors, Hospital Administrators, Lab Directors, and Senior Management of Partner Labs. Develop relationships within OBGYN residency and MFM fellowship programs through various educational opportunities. Collaborate with both internal and external stakeholders in order to implement EMR and UX tools that will drive growth of Natera’s women’s health products. Develop and implement business plans that align with sales goals and resource availability, coordinating regional strategies and tactics with Regional Directors. Collaborate with the Natera Clinical Field Specialist (CFS) team to maximize business opportunities and partnerships. Formulate and execute strategies based on field input, market assessments, and industry trends, consistently applying "Best Practices". Work with internal and external key stakeholders to ensure blood access for Natera’s portfolio of tests. Establish and maintain positive working relationships with all key customer segments, both internal and external. Maintain current status on all Natera training requirements. Required travel: 50-60% QUALIFICATIONS: Bachelor’s degree or equivalent; MBA preferre

About the role We're hiring a Senior ABM & Campaign Manager to join our Demand Generation team. You'll own our account-based programs and the integrated campaigns that reach AI-native and digital-native companies running inference at scale. That means designing and executing campaigns from first touch to pipeline across content, digital, and the account-based experience, then shaping how we measure what works as we grow. Responsibilities Build and own bespoke ABM programs for our top accounts, partnering with Sales on account tiering, buying group mapping, and the plays that drive marketing activation and air cover. Design and run integrated campaigns across paid media, email, content syndication, webinars, gifting, and meeting-maker programs, connecting them into cohesive journeys rather than standalone tactics. Partner with Field Marketing and Events on pre-event account targeting and warm-up, digital amplification, and post-event retargeting. Develop campaign architecture, messaging, and creative across the customer journey in partnership with Product Marketing, Brand, Design, and Content, keeping positioning consistent across every campaign touchpoint. Run continuous testing and experimentation across channels — from ad creative and landing pages to targeting and channel mix — to improve conversion and pause what isn't working. Work with RevOps as the business owner of our demand gen and ABM stack, influencing what to evaluate, buy, or build in-house with AI tooling. Own account penetration and pipeline contribution against new logo goals, managing campaign performance and building the reporting framework that defines what success looks like. Requirements 6+ years in B2B demand generation, campaigns, or ABM, preferably at SaaS or AI-native/digital-first companies, with experience marketing to technical decision makers and practitioners across engineering, IT, or cybersecurity. Proven track record building and scaling integrated campaigns across digital

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Digital Marketing Manager within Demand Creation Hub. About the job Twilio is experiencing significant growth, and we are seeking a dynamic and results-oriented Digital Marketing Manager to drive demand creation and acceleration for Twilio's CPaaS portfolio. Reporting to the Digital Marketing Director of APJ, you will be instrumental in designing and implementing the digital strategy focused on building pipelines across direct sales and self-serve motions. In collaboration with Campaign Management, Product Marketing and Sub-Regional Field Marketing teams, orchestrate the effective channel mix to amplify regional campaigns and targeted programs to generate quality demand, deepen engagements and drive growth. Responsibilities In this role, you’ll: Digital strategy: Collaborate with campaign team to orchestrate digital journey for amplification of Global/ Regional campaigns into target markets and audience

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Senior CRM Manager, Central Europe to build lifecycle programs across onboarding, activation, retention, expansion and churn prevention. You’ll own Germany and Austria, two key markets in Qonto’s growth strategy, and drive measurable growth and feature adoption. You’ll report to Matias del Carril, our CRM & Lifecycle Lead, and work closely with local marketing, product and growth teams. ➡️ What you’ll do Own the CRM strategy for Germany and Austria: You’ll define and run lifecycle communications, with Germany as your primary market and Austria as your secondary one. Partner with local teams: You’ll work with German and Austrian marketing managers and PMMs to turn local needs into CRM initiatives. Build the regional playbook: You’ll set up the process

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our Sales Productivity Manager , you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design. In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous