Customer Relationship Advocate Jobs

Citi ThankYou Rewards is an award-winning, enterprise loyalty program with over 15 million members. The program is a cornerstone of Citi Cards strategy and is one of the top execution priorities for the business. The program aims to build a ubiquitous redemption currency by offering achievable and aspirational rewards wherever and whenever customers want them, while delivering a best-in-class and personalized customer experience every step of the way. As ThankYou Rewards strives to deliver reward redemption options to an expanded customer base, our Shop With Points and Gift Card redemption journeys and redemption partners are key pieces of our strategy. Our vision is to develop integrated relationships in priority categories while enabling alternative online solutions to deliver full redemption breadth and flexibility to our members at attractive economics. The Consumer Product Sales Lead Analyst (Program Manager) for these redemption options will work directly with our partners (both our third-party partners and redemption platform partners) to advance redemption initiatives to drive engagement and cost savings. Responsibilities: Support overall strategy including overall relationship management with our partners including numerous major national brands Support day to day business interactions and tactical priorities with partners including but not restricted to campaign brainstorming, execution, expanding functionalities, marketing strategy and general operational issue resolution Support platform initiatives that drive program growth from start to finish by working with partners and internal Citi teams such as product, tech, legal, and sourcing Work with TY management and Citi Legal to analyze contractual obligations and determine contract/governance path forward related to third party redemption support Develop decks for senior management updates and quarterly business rev

Work Flexibility: Hybrid We are seeking a marketing leader to drive the strategy, development, and execution of integrated marketing communications that strengthen our brand and support business growth. In this role, you will lead cross-functional teams in creating impactful campaigns and content across multiple channels, while overseeing people, budgets, and strategic initiatives that enhance customer engagement and deliver measurable results. What you will do: • Interpret and coach the team on the use of competitive insights to shape communication strategy • Coach the team to maximize communication in alignment with value proposition • Write, coach the team, and gain organizational alignment on key communication documents: business reviews, marketing strategies, proposals and recommendations • Empower the team to create and anticipate marketing communication strategies that understand, develop, and enhance the relationship between the customer and the product or portfolio • Lead and coach the team to develop and execute impactful strategies and plans to achieve marketing and business objectives • Provide clear, strategic, and prioritized communication to the field sales organization through written/verbal communications, presentations, and informal interactions • Encourage the team to collaborate and identify unique, creative ways to enable sales • Lead, develop, and execute communication strategies that drive the strategic plan for the product and/or portfolio and coach the team on initiation, development, and execution of communication channels & strategies • Leverage existing marketing channel strategies, initiate new channels, and make strategic channel decisions based upon ROI while tracking the impact • Educate team on writing projects with varying levels of associates and managem

Partner Business Manager (PBM) Power Description - The Partner Business Manager (PBM) is responsible for managing relationships with Tier-2 resellers, staying updated on market insights, and driving business growth through data-driven insights. This role focuses on ensuring strong strategic relationships, achieving business objectives, and promoting HP offerings. PBM will drive business growth through the Amplify program and GBU initiatives, strong partner engagement with HP, strategic relationship between reseller and HP towards becoming OEM of choice, increase HP Share of Wallet with partners. Key Responsibilities Coordinate peer-to-peer engagement between partner teams and HP end-user sales organizations to expand the customer funnel, accelerate pipeline growth, and drive revenue growth through partner-led selling motions. Represent HP at partner-led events and sales engagements, educating, inspiring, and enabling partner sellers to effectively articulate and champion HP’s Future of Work strategy. Manage relationships with assigned Commercial Tier-2 resellers. Stay updated with market and industry insights, expertly align HP business objectives with partner capabilities, identify market trends, and turn them into actionable business opportunities. Consult partners on growth and transformation strategies, collaborate with partner and HP sales teams, generate data-driven insights, and create joint business plans to promote sales growth. Enable and develop partners' understanding of actions they need to grow their business in strategic alignment with HP. Lead the orchestration of HP’s ecosystem as the "point-guard"—driving strategic relationships, engaging in partners' co-selling efforts, resolving challenges, shifting partne

Partner Business Manager (PBM) Power Elite Description - The Partner Business Manager (PBM) is responsible for managing relationships with Tier-2 resellers, staying updated on market insights, and driving business growth through data-driven insights. This role focuses on ensuring strong strategic relationships, achieving business objectives, and promoting HP offerings. PBM will drive business growth through the Amplify program and GBU initiatives, strong partner engagement with HP, strategic relationship between reseller and HP towards becoming OEM of choice, increase HP Share of Wallet with partners. Key Responsibilities Coordinate peer-to-peer engagement between partner teams and HP end-user sales organizations to expand the customer funnel, accelerate pipeline growth, and drive revenue growth through partner-led selling motions. Represent HP at partner-led events and sales engagements, educating, inspiring, and enabling partner sellers to effectively articulate and champion HP’s Future of Work strategy. Manage relationships with assigned Commercial Tier-2 resellers. Stay updated with market and industry insights, expertly align HP business objectives with partner capabilities, identify market trends, and turn them into actionable business opportunities. Consult partners on growth and transformation strategies, collaborate with partner and HP sales teams, generate data-driven insights, and create joint business plans to promote sales growth. Enable and develop partners' understanding of actions they need to grow their business in strategic alignment with HP. Lead the orchestration of HP’s ecosystem as the "point-guard"—driving strategic relationships, engaging in partners' co-selling efforts, resolving challenges, shifting pa

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan is expanding its Titan Electronics (Security Integration) division in Los Angeles and is seeking a high-performing, hunter-oriented Business Development Manager to drive net-new revenue growth . This is a true new business role focused on: Building pipeline from scratch through field prospecting and relationship development Winning complex, consultative security integration deals Leveraging Titan’s unique position as both a guarding and technology provider This individual will not only hunt new logos , but also strategically cross-sell electronic security solutions into Titan’s existing guarding customer base , unlocking a significant competitive advantage. Key Responsibilities New Business Development (Hunter Focus) Prospect, qualify, and close net-new business for integrated security solutions: Video surveillance- VMS, IP Cameras, Cloud, AI Access control systems Intercoms, intrusion detection, and related technologies Execute disciplined outbound strategies: cold calling, onsite visits, networking, and events Build and maintain a robust, self-generated pipeline Target key verticals including: Commercial real estate Corporate campuses Logistics & distribution Retail High-end residential

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a dedicated Technical Account Manager (TAM) who will have the exciting opportunity to collaborate closely with our Logistics customers, guiding them in effectively and efficiently operating Altana's platform. As a TAM, you'll be the driving force behind user adoption, product enablement, and value realization, ensuring overall customer success. You'll be our customers' champion, serving as their day-to-day relationship manager, conducting regular check-ins, and leading Quarterly Business Reviews (QBRs). Additionally, you'll be instrumental in developing pipelines for product usage, up-selling, and cross-selling expansions. You Will Manage strategic accounts across the world’s largest logistics service providers, driving measurable impact through strong stakeholder alignment, adoption, and growth across global operations. Drive the onboarding and adoption process for new users, making sure they harness the full potential of Altana's offerings. Assist customers with in-depth analysis to optimize their experience and results. Collaborate with our product and implementation engineering teams to ensure successful delivery of customer contracts and consistent product improvements. Own customer calls and Quarterly Business Reviews, leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate teams. Balance strategic thinking with tactical execution, connecting day-to-day account management with broader commercial and product goals. Collaborate with Account Executives to identify and capitalize on expansion opportunities, transforming them into reality. Be held accountable for effectively synthesizing and communicating feedback to the product team. About You 5+ years of account management e

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies in Philippines while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies in Philippines with the ability to win new logos Role requires regular travel to client sites in Philippines Datadog values people from all walks of life. We understand not everyone will meet

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 8+ years closing experience within enterprise Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 70% of the time Datadog values people from all walks of life. We understand not everyone will meet all t

As a Strategic Account Executive, the primary responsibility is to target and close enterprise strategic new logos across India. In this role you’ll be focused on uncovering the pain points organisations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. What You’ll Do: Prospect into large Fortune India 500 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favourable pricing and business terms with large commercial enterprises by selling value and ROI Manage both customer & prospect expectations while expanding & hunting reach and depth into assigned territory, respectively Demonstrate resourcefulness when faced with challenges that defy easy solutions Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy (minimum 90%) and consistency Who You Are: Someone with 5+ years closing experience; mix of field selling within enterprise (as defined by Datadog, which is companies with more than 5000 employees) Driven and must have exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and self-generate pipeline Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune India 500 companies with proven ability to win new logos Comfortable and confident and working with cross functional, overseas teams Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs. Datadog values people from all walks of life. We understan

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As the Strategic Account Executive (SAE), you'll serve as the primary relationship manager and strategic advisor for the FEP Mail Order business. You will be accountable for client satisfaction, operational performance, contractual compliance, and the execution of strategic initiatives that enhance member experience and deliver value to FEP. You'll partner with leaders across Mail Operations, Customer Care, Clinical, Finance, Technology, Legal, and Product teams to drive performance, resolve complex issues, and ensure successful delivery of contractual obligations. This position requires strong executive presence, strategic thinking, and the ability to influence cross-functional teams in a highly matrixed environment. Key Responsibilities Serve as the primary point of contact for FEP Mail Order operations and strategic initiatives. Build and maintain trusted relationships with client stakeholders and internal leadership. Lead business reviews, operational discussions, and executive-level presentations. Monitor and drive operational performance, contractual commitments, service guarantees, and client deliverables. Partner across business functions to resolve complex issues, mitigate risks, and ensure continuity of service. Translate operational, financial, and performance data into actionable business insights a

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a Solution Architect to serve as the technical bridge between Tenstorrent and customers across India. Based in India, you will work closely with customers, partners, sales, and global engineering teams to understand AI and machine learning workloads, guide technical solution designs, work with internal teams on tokenomics and guide customer discussions, evaluations and deployments, troubleshoot issues across hardware and software, and help customers realize the performance of Tenstorrent’s AI platforms. This is a highly visible, customer-facing role that combines hands-on technical problem solving, solution development, and relationship building across the Indian market, with frequent travel to customer sites throughout India and beyond. This role is remote, based out of India. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A customer-focused technical professional who can build trust with application developers, engineering teams, and business stakeholders. Comfortable translating complex AI/ML hardware and software concepts into clear recommendations for both technical and non-technical audiences. A proactive and self-di

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Mid-Market Account Executive (Existing Business), you’ll be at the forefront of growth; turning momentum into mastery. You’ll own a portfolio of fast-growing customers and help them unlock the full power of Fin. We’re building a world-class sales organization; fast, ambitious, and unapologetically driven. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking our customers to make Fin the heartbeat of their business, and that starts with salespeople who can think bigger, move faster, and win with integrity. We invest deeply in every Relationship Manager’s growth. Development isn’t a slogan here, it’s baked into how we promote, learn, and lead. In a high-velocity environment where ownership, creativity, and ambition are rewarded, you’ll find room to stretch, in

Our SLED sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success. We are searching for an experienced SLED Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new State, Local, and Education accounts within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into State, Local, and Education organizations while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with SLED enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of value drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 3+ years closing experience (mix

About the Role Datadog’s Technology Partnerships team builds and scales partnerships with the technology companies that matter most to our customers from AI/ML platforms to data platform providers. As a Technology Partner Manager, you will own the full, 360-degree relationship with a portfolio of strategic Technology Partners, with a particular focus on cutting-edge AI/ML and Data Platform companies. You’ll be the connective tissue across three pillars of partnership: co-build (joint product and integration roadmaps), co-market (joint awareness and demand generation), and co-sell (joint pipeline and revenue). This is a highly cross-functional, relationship-driven role that requires equal comfort in a product roadmap discussion, a marketing planning session, and a sales enablement meeting. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do 360° Relationship Ownership: Own the end-to-end partner relationship for a portfolio of AI/ML and Data Platform technology partners, serving as the primary point of contact and trusted advisor across product, engineering, marketing, and sales stakeholders on both sides. Co-Build: Partner closely with Datadog Product and Engineering teams to identify, prioritize, and drive joint integration roadmaps; ensure integrations are built, launched, and continuously improved to meet customer needs. Co-Market: Design and execute joint marketing programs including webinars, blog posts, customer case studies, launch campaigns, and event collaboration with Datadog product marketing and partner marketing teams to build awareness and demand for joint solutions. Co-Sell: Build and execute go-to-market and co-sell plans with Datadog channel team, partner field and sales teams; enable Datadog’s global sales organization and partner sellers o

Asana's Vertical Go-to-Market team is looking for a driven, entrepreneurial, customer-centric, impact-oriented enterprise sales professional who holds themselves accountable to achieving results . You will join a dedicated team at Asana focused on serving our federal civilian customers . This role will focus on civilian federal agencies and departments, will be responsible for landing and expanding business within their book of business, and will help build out Asana's federal civilian go-to-market strategy overall . This role can either be fully remote depending on which US state you live in, or based in any of our US offices with an office-centric hybrid schedule . If based in-office: The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Masterfully navigate complex federal account landscapes, leveraging data to optimize existing solutions and identify new use cases across civilian agencies . Anticipate procurement roadblocks and contracting objections with foresight, crafting solutions that ensure all stakeholders — from program officers to agency leadership — see the value of Asana . Drive revenue and grow business by navigating federal procurement vehicles (e.g., GSA schedules, BPAs, IDIQs) and data-driven insights to secure win-win partnerships . Partner seamlessly with SDRs, Field Marketing, and Customer Success teams to deliver exceptional customer experiences, drive long-term mission impact, and deliver measurable business value . Serve as a trusted advisor with excellent relationship-building skills across all levels, from C-suite agency executives to end-users and program managers . About you Demonstrates curiosity about AI tools and emerging technologies, with