Global Operations Excellence Director Jobs

Datadog is seeking a strategic, results oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will be responsible for strengthening and expanding our regional support presence, building high-performing teams, and ensuring operational excellence as we continue our rapid growth.You will lead a team of managers and support engineers in our LATAM region, partnering cross-functionally to deliver exceptional customer outcomes and consistent global standards. A t Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, develop, and scale a multi-country Technical Support Engineering organization across LATAM Evaluate and launch new support locations within LATAM as customer growth requires Act as the owner for your team’s metrics and performance - partnering closely with upper management and HR on performance management and employee issues Provide strategic guidance and oversight to Managers on regional projects, ensuring their successful and timely completion. Lead regional hiring efforts to attract and retain top technical talent in competitive LATAM markets. Ensure that all quarterly hiring targets for the region and functional area are met Ensure the successful onboarding and development of Technical Support Engineers Drive cross-functional projects or initiatives to improve team productivity, process, or procedure Collaborate with internal teams and customers on high-priority escalations/incidents and act as a resource to resolve escalations from team members as necessary Conduct regular 1:1’s with team members to provide constructive feedback and skills development. Liaise with other groups throughout the organization (Sales, Customer Success, Engineering, Product) to tackle urgent

Position Summary : Set to be the brand´s face and voice, internally and externally, in the Canadian market. Develop and steer the Go-to Market (“GTM”) plan for Canada in accordance with global guidelines. Implement global brand strategy on a regional level driving the commercial goals of the business. Doing this with the aim of connecting with golfers, creating excitement and awareness that convert to sales. Lead and inspire a high-performing Marketing & Merchandising team to deliver innovative and impactful plans that elevate the brand and consumer experience. Leverage of deep understanding of the Canadia golf consumer, market dynamics and industry trends to maximize brand relevance, business performance and market leadership. Essential Functions and Key Responsibilities: Drive the TaylorMade Brand’s strategic business plan for Canada to ensure alignment between financial targets and GTM strategies. Oversee all aspects of brand and product communications, including marketing communications, retail and trade marketing, merchandise planning, experiential activations, and sports marketing initiatives. Develop and steer GTM plans (marcom, retail, consumer & sports marketing) for the TaylorMade brand and each of our product lines. Partner with Sales leadership to develop account-specific strategies that maximize market share performance Manage the Canadian marketing budget and investment strategy, ensuring resources are allocated effectively to deliver objectives and maximize return on investment Drive operational excellence throughou

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a world-class deal strategy leader to partner with the APJ GTM teams to grow the business and close the best deals possible. The APJ Deal Strategy lead will set the strategy and direction with APJ GTM leadership to help Okta scale to $4B+, driving innovative approaches and operational excellence to help the field win. This role requires strong cross functional executive collaboration and influence along with the ability to deal with ambiguity, come up with creative solutions and drive urgency with quarterly business cadence while transforming for scale. This leader will have team management responsibilities with the opportunity to further build out a team over time to drive scale in deal coverage and business impact. The person in this role will work across APJ GTM leadership and cross-functional support teams such as Legal and Finance to determine the best deal structures as we ramp up the business. This leader will drive and maintain the deal strategy and operational excellence in alignment with global best practices. In addition, this leader will work with the broader business planning team including P&P, Business Value and Compete along with IT to support successful rollout of new offers and programs to market. As Okta rapidly launches new innovations and expands into new markets, this role is critical to our success. A successful leader in this role will have a combination of skills across deal strategy & management,

At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions. We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team. What You’ll Do: We are seeking an experienced Data Management leader to join us as the Senior Director, Data Management. Reporting to VP, head of Biometrics, this role will define and execute the global clinical data management strategy, scale the data infrastructure, and oversee end-to-end data integrity across all phases of clinical development. As a strategic and operational leader, this individual will drive data quality, standardize processes, and ensure inspection readiness. Responsibilities: Actively plan and manage full-lifecycle clinical data quality and integrity across all trials (including eCRF builds, edit checks, external data integrations, reconciliations, data cleaning, database locks, and submission readiness). Build and scale a high-performing Data Management organization; drive departmental performance, resource allocation, and talent development to maintain a resilient, growth-oriented team. Drive strict compliance with global regulatory standards and internal SOPs while supporting regulatory audits and maintaining inspection readiness. Cultivate strong cross-functional partnerships and represent Data Management in key cross-functional forums and enterprise initiatives. Manage CRO relationships to ensure timely, high-quality deliverables, establishing robust quality metrics and governance frameworks. Required Qualifications: 10+ years of cli

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We are seeking a Global Sourcing Manager, Marketing, to join Hasbro in Boston, MA. At Hasbro, we build play and entertainment experiences that connect generations and encourage fans around the world. As the Global Sourcing Manager, Marketing, you will develop and complete sourcing and category strategies across marketing and production spend. You'll serve as a trusted advisor to senior business leaders, build strong supplier partnerships, and provide value through innovation, cost optimization, and operational excellence. You will report directly to the Director of Global Strategic Sourcing, aligning procurement approaches with business priorities. You will also build stronger supplier relationships and advance sourcing initiatives supporting brand growth and business performance. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. A Day in the Life of a Global Sourcing Manager, Marketing: Lead comprehensive sourcing projects across marketing and production categories, from opportunity evaluation through contract negotiation and supplier optimization. Analyze financial data to deliver timely, actionable insights that support sourcing decisions. Align sourcing and supplier approaches with business priorities, integration plans, and long-term roadmaps. Develop and complete

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transaction Management Lead – RTX Account Integrated Account | Multi-Geography | M3 Position Overview The Transaction Management Lead owns transaction management delivery across RTX's ~80MM SF global portfolio, spanning multiple business units. The role drives portfolio strategy and upstream planning ahead of transaction execution, coordinates Leasing Advisory brokers and Work Dynamics TM teams to deliver integrated solutions, and ensures governance, process consistency, and operational excellence across the account. This role operates in a strategy first, fast-paced client environment with evolving priorities and technologies. The ideal candidate is a strategic, data-driven advisor who builds strong executive relationships, leads with strong portfolio strategy instincts, working upstream of transaction triggers to anticipate client needs, while operating with the agility and speed of execution this client expects. Leadership Leads transaction management across the ~80MM SF global portfolio, spanning multiple business units Leads a team of transaction managers and cross-functional teams across dispersed markets Coordinates activity across Leasing Advisory brokers and Work Dynamics TM teams to deliver integrated solutions Attracts

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Sales Director - Healthcare & Life Sciences Why this role? In this role, you will lead and transform our sales organization for the Healthcare & Life Sciences vertical, driving strategic growth and market penetration across Global 2000 enterprises. You'll architect the go-to-market strategy, build and scale high-performing sales teams, and create a culture of excellence that delivers exceptional customer outcomes. As the strategic leader for this critical vertical, you'll partner with executive leadership to define revenue targets, develop market positioning, and ensure our solutions address the most pressing challenges in healthcare, pharma, and life sciences. You'll be the primary driver of Cohere's market leadership in this space, with direct impact on our product roadmap through deep customer insights and strategic feedback. This is a pivotal leadership role requiring vision, operational excellence, and the ability to inspire teams in a rapidly evolving AI landscape. Your opportunity to shape the future of AI in healthcare is unparalleled. As a Sales Director focused on Healthcare & Life Sciences you will: Develo

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Change Management Specialist Finance Transformation Remote, United States *This is a 6 month contract assignment At Sony Interactive Entertainment (SIE), we are transforming how Finance operates through innovation, technology modernization, and operational excellence. As part of the newly established Finance Transformation Office (FTO), the Change Management Specialist serves as the Organizational Change Management (OCM) lead responsible for designing and driving the people strategy that enables successful transformation across our global Finance organization. Reporting to the Director of Finance Transformation, this individual contributor will develop enterprise-wide change management strategies, frameworks, governance, stakeholder engagement plans, communications, and adoption measurement that support successful implementation of Finance transformation initiatives. Working across Finance, IT, HR, and other business functions, this role will influence leaders at every level to build organizational readiness, accelerate adoption, and embed sustainable change. The ideal candidate brings deep expertise leading organizational change for complex Finance, ERP, or enterprise transformation programs. They combine strategic thinking with hands-on execut

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Manager, Influencer Planning San Mateo, CA (Collab) The Sr. Manager, Influencer Planning is a strategic planning leader responsible for building and operationalizing PlayStation's global influencer planning framework across the portfolio of games, hardware, services, sponsorships, and brand campaigns. Reporting to the Sr. Director, Marketing Partnerships & Activations, this role will define the influencer/creator plan & approach, portfolio prioritization, global/local planning processes, measurement frameworks, and investment recommendations that enable Influencer Partnerships & Activations to execute with greater clarity, consistency, and impact. This role will work in close partnership with the Influencer Partnerships team, as well as Brand, Media, Studios, Social, PR/Communications, and local market teams. The role is designed to strengthen upstream planning while allowing the activation team to focus on creator relationships, campaign delivery, and operational excellence. Key Responsibilities: Influencer Planning Develop and evolve PlayStation's global influencer planning framework across priority portfolio moments. Translate audience objectives, business priorities, and cultural opportunities into clear influencer strategies and recomme

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Software Engineer Who is Mastercard? Mastercard is a global technology company powering an inclusive digital economy. Through secure networks, data-driven insights, and innovative solutions, we enable safe, simple, and smart digital commerce across more than 210 countries and territories. Within Consumer Authentication Solutions (CAS), Mastercard delivers the critical authentication infrastructure that protects billions of digital transactions globally. CAS provides capabilities including EMV 3DS, Identity Check, Directory Services, Smart Authentication, tokenized authentication, issuer enablement, and risk-based authentication. As a Principal Software Engineer, you serve as a distinguished technical leader responsible for shaping the architecture, engineering strategy, and long-term technical direction of critical authentication platforms. You drive solutions to complex business and technical challenges, influence engineering decisions across multiple teams, and establish standards that improve the scalability, resiliency, security, and operational excellence of Mastercard's authentication ecosystem. This role requires deep technical expertise, exceptional system design skills, and the ability to lead through influence while mentoring engineers and advancing engineering excellence across the organizati

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for FlashArray File, you will lead a Prague-based team dedicated to evolving Everpure’s™ industry-leading file services. You’ll drive the mission of delivering enterprise-grade, high-availability file capabilities that empower global innovators to manage mission-critical data. This role differentiates itself by blending deep systems-level engineering with high-impact people leadership, requiring close collaboration with Product Management and global R&D teams to redefine the modern data experience. Your goal is to ensure our customers can seamlessly scale their file environments with the reliability and performance Everpure™ is known for. WHAT YOU’LL DO Drive End-to-End Execution: Lead the full software development lifecycle (SDLC) for core file features, ensuring the team delivers high-quality, scalable code from initial design through production rollout. Shape Technical Strategy: Partner with senior architects and Product Management to define the roadmap for multi-server and directory services, making critical trade-offs that balance innovative feature delivery with long-term system stability. Cultivate Engineering Excellence: Champion rigorous testing strategies and CI/CD health, fostering a "follow-your-feature" culture where engineers take ownership of operational excellence and defect prevention. Empower and Develop Talent: Manage and mentor a team of 5–8 engineers, providing t

As a Sr. Manager of Field Enablement for North America at Rubrik, you occupy a high-impact leadership role at the intersection of strategy and field execution. Rubrik operates in a hyper-growth environment, and this role is specifically designed to bridge the gap between global corporate strategy and the regional nuances of the North American theater. This is a remote role located in the United States. Role Purpose The Sr. Manager of Field Enablement (Americas) is an individual contributor role responsible for the productivity and readiness of the sales organization. You will architect and scale enablement programs—from onboarding to advanced value selling—ensuring that Account Executives in these regions are equipped to communicate Rubrik’s Zero Trust Data Security and AI-driven resilience value propositions effectively. Key Responsibilities Regional Strategy and Roadmap aligned to Global Enablement programs and programs based on the needs analysis and gaps by Leadership Gap Analysis: Conduct regular assessments of the sales team’s skills and performance to identify regional "readiness gaps." Executive Partnership: Act as the primary strategic partner to the Americas Regional Directors, aligning enablement KPIs with regional revenue targets. Program Development and Delivery Onboarding: Manage a world-class onboarding journey that reduces ramp time for new hires Methodology Mastery: Drive the adoption of Rubrik’s chosen sales methodology (e.g., MEDDICC, Command of the Message) to ensure consistency in pipeline qualification and deal execution. Metrics and Operational Excellence Data-Driven Insights: Track and report on enablement impact via CRM (Salesforce) and Sales Engagement tools (Clari). KPI Ownership: Measure success through metrics such as quota attainment, win rates, and the adoption of new product plays. Qualifications and Experience Experience: 10+ years in Sales Enablement, Sales Role, or Sales Leadership within a high-growth SaaS

A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees. Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management. Deliver first‑contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs. Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams. Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices. Participate in structured shift handovers and support follow‑the‑sun operational coverage. Identify opportunities for automation, self‑service enhancements, process improvements, and overall service optimization. Communicate clearly and professionally with users, manage expectations, provide timely updates, and maintain composure under pressure. Support operational excellence by contributing to continuous improvement initiatives and maintaining strong documentation discipline. What’s REQUIRED Bachelor’s degree in computer science or related discipline,

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Establish, build, and scale our Global Partner Technical Success organization to elevate technical readiness, fuel enterprise innovation, and accelerate revenue growth across our worldwide ecosystem. ABOUT THE TEAM The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are establishing an elite, high-impact technical group to elevate our partner ecosystem's technical abilities and expertise to deliver market-leading solutions. Your work directly impacts partner capability, customer satisfaction, and Appian's market expansion through channel revenue. THE OPPORTUNITY As the Global Partner Technical Success Director, you will serve as a technical leader defining the global technical charter for Appian’s partner ecosystem. Reporting directly to the Global Partner Experience Leader, you will build and lead a high-caliber global organization of Partner Technical Success Architects across North America, EMEA, and India regions. This is a high-visibility leadership role where your strategic direction and operational frameworks will directly impact complex, mission-critical transformations for enterprise clients. WHAT YOU'LL DO Build and lead a high-performing global organization of regional Partner Technical Success Architects across North America, EMEA, and India, setting strategic objectives, operational governance, and performance metrics. Collaborate with the Global Experience Leader, Customer Success, and Product Engineering teams to define the global technica

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is scaling fast across headcount, geographies, and the complexity that comes with both. Our benefits and leave programs are now the daily, tangible experience of working here for employees in a dozen countries, and they need an owner who can lead them at that scale. We're looking for our first Director of Global Benefits to own Harvey's benefits and leave of absence strategy end to end, building on the foundations we have as we head into the next phase of our growth. You'll set the philosophy and stay close enough to the work to know whether a plan design holds up in practice. This is a player/coach role for someone who has built and run a global benefits function before, ideally in a fast-scaling environment. You'll manage and grow our global benefits team, whi