Mission Operations Coordinator Jobs

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Level 1 Permanent Control Coordinator to take on a structural challenge: making Qonto's first line of defence genuinely own its control framework. You'll build the Level 1 Target Operating Model from scratch, run the Risk & Control Self-Assessment (RCSA) cycle, and produce the risk cartography and governance reporting that keeps regulators and leadership aligned, under the guidance of Maxime, our Operational Risk Manager. ➡️ What you'll do Design the Level 1 control plan: Roll out a unified control framework across all Qonto teams, defining minimum standards for control objectives, owners, procedures, evidence requirements, and remediation logic. Own the RCSA-based risk cartography: Build the Risk & Control Self Assessment methodology with business

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works. Role Overview An Internal Coordinator (IC) owns the day-to-day running of field data collection for a single region. Each IC leads a team of Field Officers (FOs) who carry recording rigs(hardware) into partner businesses, set them up correctly, and capture high-quality task recordings. The IC is the operational nerve center of the region: planning the day's pipeline, keeping FOs productive in the field, solving problems live, ensuring recording quality and diversity rules are met, tracking inventory (rigs and SD cards) in and out, and reporting hours planned vs. achieved with clear loss reasons at end of day. This role is mainly about live coordination, field problem-solving, quality control, and disciplined reporting. Who Are Field Officers (FOs)? People working on the ground, out in the field They collect rigs from inventory, travel to assigned businesses, and record short videos of real commercial/household tasks They are responsible for correct setup, on-site recording, and returning rigs and SD cards They have clear daily and overall hou

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow’s hardware & software solutions and help revolutionize logistics. Responsibilities Travel to customer facilities and lead inspection, installation, and servicing visits for Kargo’s customers. Install Kargo towers and other hardware products at customer facilities. Coordinate with contractors at customer sites for electrical work, forklift modifications, and installation assistance. Coordinate tower and tool shipping from Kargo inventory to customer sites. Work with Manufacturing to provide configs and specs determined from site visits to customers. Work with our Product and Hardware teams to make engineering recommendations to simplify installation and relevant features. Interact with customers at on-site visits. This is not a sales role and most customer visits will include people from Kargo’s Sales, Product, and Customer Success teams. Still, this role will involve coordinating with customers to discuss timing and installation preferences. High expectation for travel, you must be comfortable with near 90% travel. Experience 3+ years of experience servicing industrial equipment, vehicles, utilities, robots, or similar. Expertise in mechanical, electrical, and optical troubleshooting. Preference for someone who has worked across all three systems. High availability for short-

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As we continue to expand globally, we’re hiring a Recruiting Coordinator in London to support Vanta’s continued growth and help build scalable, geo-specific recruiting practices in our newest hub. You’ll play a key role in creating an exceptional experience for every candidate, interviewer, and hiring manager in our London and Dublin offices. This is a critical position for someone who thrives in a fast-paced, collaborative environment and is excited about building structure, managing complexity, and driving operational excellence in recruiting. This role is hybrid in person in our London office. What you’ll do as a Recruiting Coordinator at Vanta: Coordinate interviews across teams, time zones, and formats (virtual and in-person), ensuring a smooth candidate experience Own candidate communications, including scheduling emails and interview prep materials Manage onsite interview logistics in the London office, including day-of setup and support Help plan and execute in-person recruiting events in partnership with the Talent and Workplace teams Build and document EMEA specific recruiting processes and candidate communications Set up jobs and interview plans in Ashby, and keep all scheduling data accurate and up to date Partner with recruiters and hiring managers to update interview processes and flag workflow issues Support interviewer training by tracking completion and sharing resources with new interviewers Monitor compliance tasks, including NDA tracking and weekly Checkr background check audits How to be successful in this role: 2+ years of experience as a Recruiting Coordinator or similar role in a fast-paced, high-growth

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. You will work closely with Cloudflare's Infrastructure team as well as with external vendors and partners to support the rapid growth and maintenance of our data center infrastructure. You will be responsible for coordinating the distribution and delivery of data center hardware to and from our data centers within the region. You will participate in the development and implementation of consistent processes and performance measurements, utilizing busine

About the Team OpenAI's mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. The Global Affairs team builds trusted relationships that help external stakeholders understand advanced AI and ensure that their perspectives inform our work. Within Global Affairs, the National Security Policy team works across OpenAI to understand how increasingly capable AI systems affect security, governance, and democratic resilience, and to advance policies that support the responsible development and use of AI. About the Role OpenAI is seeking a highly organized and skilled Program Manager, National Security Policy Operations to join the Global Affairs team, reporting directly to Sasha Baker, who leads the National Security Policy team. This is a hands-on program management role focused on running the planning, coordination, and execution systems that enable the team to operate effectively. This person will translate team priorities into executable plans, synthesize data and inputs into clear program updates, manage key programs and workstreams, and create the operating discipline that keeps decisions, dependencies, and follow-through on track. This role sits at the center of the National Security Policy team's planning, prioritization, information flow, and execution. Success means giving the team clear visibility into commitments, dependencies, decisions, and risks; reducing fragmented operational work; enabling faster and better-informed decisions; and ensuring priorities move reliably from scoping through completion. The ideal candidate takes deep pride in program management as a craft and is energized by enabling policy and technical experts to do their best work. The role works closely with policy experts but is not primarily responsible for setting policy positions or serving as the team's external po

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As our People Operations Specialist, you’ll run the core of how People Ops works day to day: compensation and benefits, compliance, HR systems, and employee experience. You’ll keep employee records accurate, make payroll and systems run smoothly, and be the first point of contact for employees and leaders with people-related questions. What you'll do: Onboarding, offboarding and the employee lifecycle Own pre-boarding, onboarding and offboarding in our HRIS, including employment contracts and background checks Handle all documentation and system updates for promotions, transfers, org changes and other employment updates Compensation and benefits Run payroll input for Sweden and Deel/EOR, and act as backup for India payroll Manage enrollment and de-registration for insurance and pension plans Set up systems for annual salary reviews, support budget planning, and maintain our salary bands Coordinate global salary mapping and the annual gender pay gap analysis Coordinate new Long-Term Incentive Plan (LTIP) launches and manage allocations for existing programs Be the superuser for our comp tools: HRIS compensation module, LTIP platform, EOR portals, integration

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood Asset Management (“RAM”) is a digital-first investment advisor responsible for delivering investment advice to its rapidly growing client base. RAM is continuing to expand its business activities to meet the needs of clients with broader, more complex, and comprehensive advisory needs. Working with innovative technology resources, RAM will meet the needs of its clients by delivering a unique financial planning service conveniently at their fingertips, anytime and anywhere. The Compliance Operations Specialist will help support the operational aspects across the investment advisory business activities, including digital advice and a dedicated team of qualified relationship managers at the pre-launch stage. As a primary point of contact, you will coordinate with teams across the broader Robinhood spectrum to identify and solve problems, research unique issues, and collaborate to achieve a successful launch. You'll help set and keep us on the path for a customer-friendly, compelling, and regulatorily compliant set of advisory services. You will be expected to apply the requirements of a fiduciary’s duty to serve clients and have experience documenting best

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As a Senior Manager, Operations, you will play a central role in building a scalable, high-performing operations organization. Reporting to the Director of Customer Service & Operations, you will own the performance of our vendor partnerships and customer service operational model — driving accountability, efficiency, and continuous improvement across the function. This role is well-suited for an operator who sees a landscape of manual processes not as a limitation, but as a clear roadmap for impact. You will design and implement scalable systems and workflows — leveraging modern tools, including AI — while building the business cases that justify continued investment in operational excellence. If you are motivated by the challenge of building something that lasts and believe that finding a way forward is always possible, we want to hear from you. How You’ll Do It Vendor Relationships Lead all aspects of the operations vendor relationships — including weekly business reviews, quality calibration sessions, performance scorecards, and quarterly business reviews (QBRs) with senior vendor leadership. Serve as the incident owner for escalated vendor-originated service failures — including outages, quality breakdowns, and SLA misses — by triaging quickly, coordinating resolution across internal and external stakeholders, and ensuring a documented path to prevention. Maintain and evolve vendor performance scorecards; track SLAs, quality scores, AHT, and other KPIs continuously. Own vendor volume forecasting and headcount planning; ensure

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a hands-on Operations Manager to own the operational and analytical supply side of our GPU fleet. Key focus areas: GPU fleet lifecycle, health, observability, utilization monitoring, and remediation across our neocloud and bare metal environments. We contract for a fixed amount of compute capacity. GPUs drift from healthy to unhealthy over time, and this role minimizes that downtime to keep the maximum number of GPUs healthy at any given moment. This is an operator role, not people management. You'll drive execution through clear processes, metrics, reporting, vendor coordination, and cross-functional alignment. RESPONSIBILITIES Drive suppliers to keep the maximum amount of the GPU fleet online and healthy. Maintain a live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity, broken out by supplier and by cluster maximizing the number of healthy GPUs. Supplier-attributed fleet health accountability: own replacement SLAs, mean time to repair (MTTR), and RMA cycle times for every in-scope supplier. SLA monitoring, credit claims, and remedy enforcement: track SLA performance against contract terms, file and pursue credit claims, and drive remediation plans when suppliers fall short. Drive internal communications where suppliers need to perform maintenance to ensure all Baseten stakeholders are aware of activities that impact availability. Scope and Approach Flexibility: t

About EOLA Power At EOLA Power, we support mission-critical power systems for organizations that cannot afford downtime. Our customers include hospitals, data centers, municipalities, utilities, and industrial facilities across the United States. We provide maintenance, emergency service, and turnkey solutions for UPS systems, generators, batteries, and related critical infrastructure. Our work ensures businesses remain operational when power interruptions occur. As we continue to grow, we are seeking a highly organized and proactive Compliance Coordinator to support our customer compliance programs and operational initiatives. Position Overview The Compliance Coordinator is responsible for managing customer compliance requirements, insurance documentation, client onboarding, and operational support activities that ensure uninterrupted service delivery across EOLA Power. This is not an entry-level administrative role. We are seeking someone who has previously managed compliance programs, customer requirements, insurance documentation, or similar responsibilities and can contribute immediately with minimal training. The ideal candidate is detail-oriented, resourceful, and comfortable working independently. They take ownership of problems through resolution and understand the importance of meeting deadlines in a fast-paced environment. Key Responsibilities Manage customer compliance platforms, including ISNetworld (ISN), Avetta, NetVendor, and similar systems. Track and maintain customer compliance requirements, including Certificates of Insurance (COIs), safety documentation, training records, and company registrations. Monitor expiration dates and proactively coordinate renewals to prevent lapses in compliance. Work directly with insurance brokers, carriers, and customers to obtain and submit required documentation. Coordinate with internal departments to collect and maintain compliance records. Maintain organized records of customer agreements, registrations

We're looking for a Program Manager to join our R&D Operations team in Warsaw and own the end-to-end scheduling and coordination of our R&D Onboarding program - while driving additional operational programs that keep Asana's Product and Engineering teams running at their best. You'll build and maintain the systems, rhythms, and infrastructure that give every new hire in R&D a consistent, well-orchestrated first-weeks experience, and proactively identify the coordination gaps that slow teams down. R&D Operations partners closely with Engineering to ensure our teams have the operational backbone they need to execute on Asana's mission. We build the programs, processes, and tooling that let R&D run effectively at scale - from onboarding and enablement to cross-functional rituals and operational health. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve Own scheduling and coordination for R&D Onboarding — manage cohort planning, session logistics, presenter coordination, and calendar systems so every new hire across Product and Engineering has a smooth, consistent onboarding experience across time zones. Maintain scalable program infrastructure by owning Asana projects, templates, and tracking systems that keep onboarding and other R&D programs running reliably without needing to reinvent the wheel each cycle. Measure program effectiveness - review current feedback loops and lightweight metrics to assess whether programs are working, and use that data to iterate and improve continuously. Identify and close operational gaps by proactively spotting where coordination is breaki

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT. Responsibilities: Knowledge of MS Office/Advanced MS Excel Good communications skills Email etiquettes Internal team coordination and data management Desired Candidate : Should be very prompt over email/calls A candidate with good communication skills is preferred Basic Excel knowledge is preferred. Verbal and written communication in English Duration: Should be available for 6 months of Internship Education: Must be pursuing Graduation or Post Graduation Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Prime Operations Assistant on the Custody Product Ops team within Institutional , you'll support the operational workflows that keep Coinbase's token management platform running for Prime customers. This team manages the full billing lifecycle, contract operations, customer onboarding, and token distributions for crypto-native teams, protocol foundations, and institutional clients. You'll execute established processes across revenue, contract, customer, and token operations, maintaining the accuracy and reliability that Prime customers depend on. What you'll do: Reconcile billing and subscription records, investigate discrepancies, and coordinate collections follow-up to maintain accurate revenue operations across the Prime customer base. Manage MSA intake and agreement workflows through Ironclad, track signatures and renewals, and maintain complete contract records for all active accounts. Coordinate TLS and Vesting Platform onboarding for new customers, triage Pylon inboxes, and deliver timely communications throughout the customer lifecycle. Prepare token distributions, support grant setup and M2M migrations, and execute controlled lockup coverage in accordance with documented approval requirements. Maintain SOPs, reporting methodology, and canonical operational datasets, flagging opportunities for automation and escalating policy questions to designated owne

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We have an exciting opportunity within Envoy Global’s Global Immigration Operations team for a highly motivated Global Support Specialist to join us on a full‑time, permanent basis. In this role, you will play a critical part in supporting our global immigration teams across multiple regions by ensuring accurate case setup, seamless document management, and timely administrative coordination. As our Global Support Specialist, you will be required to: Case Setup & Coordination Manage end‑to‑end setup of new assessments and immigration cases received through various communication channels. Ensure accurate and timely entry of client information, case details, and relevant data into internal systems. Assign case owners and preparers to ensure seamless workflow across teams and regions. Document Management Handle secure collection, uploading, and organization of client documents, including passports, CVs, job descriptions, diplomas, employment contracts, questionnaires, and other required materials. Ensure proper storage and categorization of files across document repositories and case management platforms. Support secure document transfers between systems and stakeholders. Case Maintenance & Closure Assist Case Managers in updating case notes, maintaining public case records, and performing routine case audits. Support the completion and submission of immigration forms as required by regional authorities. Facilitate proper case closure by ensuring all documents, data points, and records are complete and compliant. Quality, Compliance & Reporting Maintain high standards of accuracy and data integrity in all case-related updates. Support internal reporting needs and ad‑hoc audit requests from leadership or compliance tea