Mission Operations Coordinator Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As an Air Operations Associate , you’ll play a key role in ensuring smooth and timely air freight movements for our customers. You’ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. This role combines hands-on operations, customer service, and documentation work — helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Vietnam gateway. What You’ll Do Execute end-to-end air shipments : Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP’s provided. Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required Timely invoicing to clients/ agents as well as checking and confirm incoming invoice of sub-contractors on time & correctly. Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcont

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As an Air Operations Associate , you’ll play a key role in ensuring smooth and timely air freight movements for our customers. You’ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. This role combines hands-on operations, customer service, and documentation work — helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Vietnam gateway. What You’ll Do Execute end-to-end air shipments : Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP’s provided. Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required Timely invoicing to clients/ agents as well as checking and confirm incoming invoice of sub-contractors on time & correctly. Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcont

About Us: Perpay is a certified B Corp and Philadelphia’s most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit. With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey. Our venture partners include First Round Capital and L Catterton. Products we’ve built to make an impact: Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior. Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus. Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. Our team thrives on in-person collaboration, operating from our unique center-city Philadelphia office. This comfortable "home away from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office, we offer sensible flexibility for personal needs, such as sick children or urgent errands, and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission, collaboration, equity, and generous perks, Perpay is the best place to be in Philadelphia right now. About the Role: As a business operations intern at Perpay, your main responsibility is to learn! We understand the value of mentorship and offer s

About Us: Perpay is a certified B Corp and Philadelphia’s most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit. With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey. Our venture partners include First Round Capital and L Catterton. Products we’ve built to make an impact: Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior. Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus. Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. Our team thrives on in-person collaboration, operating from our unique center-city Philadelphia office. This comfortable "home away from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office, we offer sensible flexibility for personal needs, such as sick children or urgent errands, and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission, collaboration, equity, and generous perks, Perpay is the best place to be in Philadelphia right now. About the Role: We’re seeking highly motivated recent graduates (or equivalent experience) who are passionate about our mission and eager to

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As an Operations Specialist (f/m/d) in Sea Freight Import, you will be responsible for ensuring high-quality transport execution, providing comprehensive customer service, and driving a high level of customer satisfaction. Key Responsibilities Advise and support clients on the entire logistics process. Manage shipments from booking to invoicing, ensuring a smooth and efficient process. Communicate and coordinate with key partners, such as customs and carriers. Prepare and document manual quotations accurately and efficiently. Ensure and improve the quality of customer processes, leveraging data analysis to drive enhancements. Required Skills and Experience Practical experience in Sea Freight Import operations. A highly data-driven and organized work ethic. Business fluent in German and good English skills. Excellent communication and organizational skills. A high degree of motivation and the ability to thrive in a dynamic and demanding team environment. A proactive mindset and strong analytical skills. Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role - or another one that’s a perfect fit! Why work with us? Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first

About the Job: LaunchDarkly is looking for a Senior Program Manager to help the Revenue Operations team scale efficiently. This role drives cross-functional programs, streamlines processes, and delivers data-driven solutions that accelerate predictable SaaS revenue growth. You'll be the person who turns strategic priorities into structured plans, keeps cross-functional teams aligned, and makes sure risks and blockers get surfaced and resolved before they slow the business down. The mission of the Senior Program Manager is to enable the Revenue Operations team to scale efficiently by driving cross-functional programs, streamlining processes, and delivering data-driven solutions that accelerate predictable SaaS revenue growth. Responsibilities: Drive Strategic RevOps Initiatives Translate strategic priorities into structured program plans Define milestones, owners, and deliverables Track progress and outcomes against plan Manage dependencies and escalate blockers as needed Establish Program Governance & Cadences Establish operating rhythms for cross-functional programs Run status and steering meetings Maintain decision and action logs Standardize reporting across programs Manage Cross-Functional Alignment Coordinate across RevOps and Field (Sales, CS, Marketing) teams Clarify roles and responsibilities across program stakeholders Align teams on priorities and timelines Facilitate decisions and communicate updates to stakeholders and leadership Manage Risks, Issues & Dependencies Identify risks early and maintain risk logs Develop mitigation plans Resolve cross-functional dependencies Escalate decisions requiring leadership input Qualifications: 10+ years of experience in program management, project management, or operations, ideally supporting a Revenue Operations, Sales Operations, or GTM function Strong track record running cross-functional programs with multiple stakeholders and competing priorities Experience establishing program governance — operating rhy

The Fusion Center Operations team at Zoox ensures our autonomous vehicle completes missions by leveraging real-time remote human context to navigate complex scenarios. We are a multifaceted team responsible for feature product development and structured testing, and we serve as the operational link between the operations and software departments. You will work closely with leaders in the Fleet Operations organization and interact with multiple teams across the company, including TeleGuidance, PMO, User Experience, and Product. Our Shift/Team Leads are disciplined team players who believe in doing everything it takes to accomplish the mission safely. As a Fusion Center Operations Shift/Team Lead, you will lead a team of operators (rider operators, teleoperators, and mission control associates) to ensure they understand and execute both short- and long-term targets. Team Leads at Zoox are hands-on, working with & alongside their team daily and leading by example to ensure all software and hardware tests meet Zoox’s high standards. You will be the field expert on tools, features, and functions related to TeleOps workflows, coordinating and streamlining processes that support Fleet Operations at Zoox. Shift: 3rd shift, 11pm - 8am, Friday - Tuesday or Thursday - Monday In this role, you will: Uphold a safety-centric, inclusive, and open-communication culture and conduct written and oral performance feedback with direct reports at regular intervals Support Fleet Operations Management through process improvement across safety and efficiency for the team Work closely with other Team Leads and Program/Project Managers within FleetOps to ensure their team stays aligned with Zoox’s overall goals. Become knowledge experts on Zoox’s proprietary software related to TeleOps, Mission Control and Rider Support Interact with contractors assigned to Zoox to answer questions, provide information, and ensure they understand and execute their j

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As an Operations Specialist (f/m/d) in Sea Freight Export, you will be responsible for ensuring high-quality transport execution, providing comprehensive customer service, and driving a high level of customer satisfaction. Key Responsibilities Advise and support clients on the entire logistics process. Manage shipments from booking to invoicing, ensuring a smooth and efficient process. Communicate and coordinate with key partners, such as customs and carriers. Prepare and document manual quotations accurately and efficiently. Ensure and improve the quality of customer processes, leveraging data analysis to drive enhancements. Required Skills and Experience Practical experience in Sea Freight Export operations. A highly data-driven and organized work ethic. Business fluent in German and good English skills. Excellent communication and organizational skills. A high degree of motivation and the ability to thrive in a dynamic and demanding team environment. A proactive mindset and strong analytical skills. Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role - or another one that’s a perfect fit! Why work with us? Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first

About the Role As a UAS Operations Ground Support Specialist , you’ll join Flight Operations in a qualified Commercial Ground Support position supporting safe, compliant UAS delivery operations under Part 135 . All hires complete required training and qualification under the company’s FAA-approved training program before independently performing assigned duties. You’ll work alongside Remote Pilots in Command (RPICs), Flight Operations leadership, and Maintenance to support aircraft readiness, safe ground operations, and mission execution through disciplined procedures and clear communication. You’ll also work cross-functionally with Flight Test, Engineering, and other teams to support Part 107 testing , developmental operations, and system validation within applicable authorizations and established safety controls. What You’ll Do Serve as qualified Commercial Ground Support within Flight Operations for Part 135 UAS operations once trained, qualified, and authorized. Complete training delivered by a qualified Ground Instructor under the company’s FAA-approved training program and required competency evaluations. Initial-cadre members complete the applicable FAA qualification and evaluation process. Maintain required qualifications, recurrent training, proficiency, and standardization requirements. Support aircraft preparation , staging, payload handling, battery management, equipment setup, launch and recovery, and aircraft turnaround within assigned responsibilities. Verify aircraft, payload, equipment, and operating-area readiness in accordance with assigned Ground Support procedures and checklists. Apply applicable Part 135 requirements, company manuals, SOPs, checklists, Operations Specifications, exemptions, waivers, and operating limitations relevant to assigned duties. Coordinate with the RPIC and operational personnel throughout missions, maintaining situational awareness and timely communication of ground conditions and aircraft readiness. Pause unsafe groun

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Community Operations manages Stripe’s support presence across public developer and merchant communities. The team responds across channels including X, Reddit, LinkedIn, Facebook, YouTube, and app-store reviews. Because these interactions are public and one-to-many, each response can influence user trust, Stripe’s brand, and the experience of people beyond the original poster. The team combines responsive community support with proactive signal detection. We identify recurring questions, emerging risk, product friction, documentation gaps, and opportunities to improve how Stripe supports its community. What you’ll do As a Community Operations Specialist, you will represent Stripe across public developer and merchant communities. You will independently assess and coordinate complex or high-visibility community cases, including situations involving influential users, executive tags, rapid amplification, privacy concerns, and incomplete information. You will guide less-experienced teammates, support incident and escalation response, surface recurring user and product signals, and contribute to defined operational-improvement projects. You will maintain strong queue performance while building experience in higher-impact Specialist work. For novel, highly sensitive, or incident-level decisions, you will work with senior Specialists and cross-functional partners to determine the safest path forward. Responsibilities Manage community interactio

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets (CCM) team and serve as a subject-matter expert within the operational engine supporting Coinbase's U.S. equities brokerage business. This team keeps customer accounts, trades, cash, positions, transfers, corporate actions, and regulatory reporting accurate, controlled, and scalable. You'll independently manage complex operational workflows, strengthen controls, and partner with Apex and internal teams to turn recurring manual work into reliable processes and tooling. What you'll do: Own recurring broker-dealer operations workflows across one or more areas, including reconciliations, corporate actions, securities transfers, account maintenance, error processing, and regulatory reporting support. Perform daily order, trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating breaks, documenting root causes, and driving resolution to closure. Manage complex exceptions and time-sensitive incidents by coordinating remediation across Apex, Engineering, Product, Trading, CX, Compliance, Finance, Legal, and Risk, prioritizing by customer, financial, and regulatory impact. Build and maintain audit-ready documentation, including SOPs, runbooks, control checklists, and process maps, translating operational lessons into durable controls. Partner wit

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets team within Finance and help run the daily operational engine behind our U.S. equities brokerage experience. This team keeps customer accounts, trades, cash, positions, transfers, and corporate actions accurate, controlled, and scalable. You'll execute core broker-dealer workflows, investigate exceptions, and drive improvements that make the operation safer and more efficient for millions of customers. What you'll do: Execute daily trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating and resolving breaks with full documentation. Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation. Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution. Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex. Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies. Identify recurring failure modes and propose practical improvemen

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand . Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler - and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We're humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is looking for an HR Operations & Payroll Specialist to join our growing People team in Mexico. This role will help build and manage the operational foundation of our Mexico People function, supporting payroll, benefits, HR systems, time and attendance, statutory compliance, employee lifecycle administration, and vendor coordination. Reporting to the Regional HR Manager and partnering closely with Global HR Operations, Finance, Revenue Operations, Legal, and external providers, you will help ensure our People Operations processes are accurate, compliant, scalable, and deliver a great employee experience. Who you are: You are a detail-oriented and service-minded HR Operations professional who enjoys bringing structure to complex processes. You understand that great People Operations requires both accuracy and strong employee experience. You are comfortable working across payroll, benefits, systems, and vendors, and you know how to spot discrepancies, ask the right questions, follow through, and escalate when needed. You thrive in a growing environment where not every process is fully built yet, and you are excited by the opportunity to help create, document, and improve the way we operate. What you get to do every day: Own the end-to-end payroll cycle including collecting

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Operations Manager will play a critical role in scaling Coinbase's regulated presence in Abu Dhabi, partnering directly with the Senior Executive Officer to drive operational excellence across it's core businesses trading. This is a high-impact role at the intersection of operational strategy, regulatory compliance, and cross-functional execution in one of the world's fastest-growing crypto markets. What You'll Do Support the Senior Executive Officer in overseeing and managing operational functions within ADGM, including intragroup and third-party service providers, ensuring delivery aligns with local regulations and contractual obligations Own the implementation of operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams Establish and maintain supervision frameworks across critical business areas — including trading, staking, and custody operations — in line with regulatory and best-practice requirements Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation to ensure continuity of critical business functions Coordinate responses to operational incidents, facilitating timely communication with internal stakeholders, regulators, and third-party service providers Develop and manage strong relationships with banks, regulator

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team One of the key drivers to our success is a committed and rigorous emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by attracting, enabling and cultivating the world’s most exceptional people to do the very best work of their careers. What you’ll do Stripe is seeking a People Operations Specialist, HR Compliance to join our Global People Operations team. This role is a critical pillar of our People Operations function, focusing on complex operational challenges and continuous improvement across the employee lifecycle. You will serve as a critical operational stakeholder enabling HR transformation by ensuring seamless support, optimizing processes with data-driven insights, and collaborating closely with our Centers of Excellence (COEs). Responsibilities Audits and controls Management: Own Global People Operations participation in recurring compliance audits including SOX, HR security controls, and external audits. Coordinate evidence gathering, manage timelines, and serve as the People Operations point of contact for audit teams across multiple concurrent cycles. Process Optimization and Data-Driven Improvement : Bring innovative, data-driven ideas and recommend enhancements to existing HR processes and workflows. Interpret data and formulate insights to proactively drive continuous operational improvements that enhance the overall employee experience.