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People Operations Excellence Specialist Jobs

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Explore current people operations excellence specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

G
7 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Job Responsibilities: Responsible for building, developing, and cultivating relationships with Oncology Integrated Customers Customers include but are not limited to major cancer centers (could be both community and IDN) and medium community cancer centers. Responsible for overall strategy at these accounts along with contract pull-through where appropriate Leverage these relationships to generate increased demand and access for the Oncology portfolio by targeting appropriate influencers and decision-makers within the integrated customer environment. Align strategies with other operational functions (Medical, Sales and Marketing) to support a comb

salesforceproject managementrecruitment
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About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. What You Will Do We’re looking for a Driver who is eager and excited to join our growing Southern California Fleet team. The right individual will have the ability to work long hours on the road and showcase efficiency and safety on the road. As a driver, this person will be an integral part of the Connected brand as we continue to expand. Please note, this is a part time position with the following schedule: Tuesday, Thursday & Friday 6am - 2:30pm Communicate with Distribution Manager & Fleet Supervisor regarding daily deliveries Maintaining a professional and friendly demeanor in the presence of customers Confirm all orders that are packed on the delivery vehicle and accurately mark the departure/arrival times on shipping manifest Complete necessary deliveries to internal and external dispensaries Confirm order accuracy with customers and verify order is consistent with invoice; count the inventory with the Store Manager or Inventory Manager Responsible for collecting accurate payments as needed. For external accounts, responsible for counting and verifying cash payments Obtain signatures on shipping manifest before departure of facility to verify receipt of product Pick

customer service
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About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. About Your Role: It is a comprehensive and hands-on experience designed to accelerate your growth within the dynamic realm of Product. You will work with an executive mentor to help tackle company-wide initiatives with key stakeholders and gain professional development while handling live business challenges, making a mark from day one. Key Responsibilities: Create high quality requirements and user stories that accurately capture the user’s pain point Collaborate closely with cross-functional teams, including engineering, design, and marketing to deliver high quality products on time Work with squad members to gather feedback and incorporate it into the product development process. Support product policies and procedures, ensuring compliance with regulatory requirements Support the team in defining and prioritizing Partner Self-Serve initiatives across the Partner Portal, Partner/Business mobile app, and merchant help centers. Coordinate with Engineering, Design, Partner Care, and other stakeholders to manage the backlog, document requirements and acceptance criteria, and follow initiatives from discovery through launch. Analyze partner contacts, journey data, and operational insights to identify friction and help turn support-heavy processes into simple in-app self-serve workflows. Help build tooling and surveys that systematically collect partner insights and feedback, using the findings to improve processes and measure the support experience pro

project management
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A
8 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Engineering team The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the role As Engineering Manager for the Marketing & Privacy Engineering (MPE) team, you’ll lead two engineering pillars - Marketing and Consumer Privacy Engineering - under a shared mission to build trusted, privacy-aware consumer web experiences and measurement systems that enable sustainable growth. What you’ll do Lead, develop, and support engineers across the Marketing and Consumer Privacy pillars, creating an environment where they can do their best work, grow their craft, and take on greater responsibility. Establish and continuously improve a shared operating model for MPE that unites Marketing and Privacy around a common mission while creating clarity around each pillar’s priorities, technical ownership, decision-making, and ways of working. Partner closely with the Product Manager and technical lead for each pillar to translate product and business priorities into clear engineering plans and deliver against their respective roadmaps while maintaining alignment to MPE’s shared mission. Guide engineering strategy and execution across Logged-Out Web, web experimentation, marketing integrations, attribution and measurement, consent, privacy experiences, and consumer data collection. Build strong partnerships across Engineering, Product, Marketing, Privacy, Legal, and adjacent engineering teams, establishing clear ownership and relia

G
8 days ago

We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows. Job Description We are seeking a highly motivated individual for the role of Project Engineer, in the Engineering team within our Facilities and Engineering department. In this role, you will provide technical leadership for site projects and engineering changes involving facilities, utilities and equipment. You will translate business and operational needs into robust engineering solutions that meet safety, quality, compliance, cost and schedule requirements. Working closely with Project Managers and cross-functional stakeholders, you will guide technical solutions from problem definition and feasibility through design, execution, handover and operational readiness. You will join a team in which employees of all backgrounds and experiences are respected, and you will report to the Sr. Manager Engineering. Role: Lead the technical definition, design and delivery of facility, utility and equipment projects within the site portfolio. Translate business needs, problem statements, user requirements and operational constraints in

About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. About the Job A Brand Ambassador for Connected International will play a pivotal role in driving growth within designated markets. Their primary focus will be to support a range of activities including product demonstrations, Budtender trainings, product seeding, account follow-ups, administrative tasks, store visits, merchandising, and event support, among other miscellaneous support duties. This dynamic role requires a proactive go-getter to ensure the successful execution of our marketing strategies. They must be willing to work weekends, adapting to the demands of the role to meet our objectives effectively. This position is based on a temporary employment contract, with potential opportunities for extension based on performance and business needs. The Brand Ambassador will be covering the Visalia/Fresno area and surrounding areas. NOTE: This is a part-time, long term temporary role with variable hours. What You Will Do Receive and engage in training sessions led by Team Leads or experienced Brand Ambassadors to ensure up-to-date knowledge and skills. Participate in Demo's, Trainings, Events, Retail Installations, and Misc. duties. Prepare for shifts as neces

G
9 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Director, Enterprise Architecture, Research & Development is an individual contributor and strategic architecture leader responsible for shaping the technology direction for Gilead R&D. Operating in a centralized, federated model, this role partners with scientific and business leaders, domain and solution architects, data and digital teams, security, infrastructure, quality, compliance, product and delivery organizations. The Director serves as a trusted advisor and architecture lead for initiatives of varying size and complexity across R&D. The role translates current and anticipated scientific and business needs into capability models, target-state architectures, transition

awsairecruitment
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G
Gilead
📍 California• $243.1K – $314.6K/yr
9 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Key Responsibilities Process Leadership Lead end-to-end Supply Chain process design and transformation initiatives. Establish and maintain global process standards and design principles. Drive process harmonization across regions, business units, and sites. Ensure alignment between business strategy, operating models, and SAP capabilities. Cross-Functional Integration Collaborate with Manufacturing, Quality, Procurement, Clinical, Commercial, Finance, and IT teams. Ensure Supply Chain processes are integrated across upstream and downstream business functions. Resolve process, technology, and or

aiSAPfinance
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Who we are Artefact is a global data and AI consulting firm. We help organisations turn data and AI into measurable business impact across the value chain, from strategy and operating model to data platforms, AI products and marketing. More than 2,500 consultants, data scientists and engineers work for over 1,000 clients worldwide, including Samsung, L’Oréal, Orange and Sanofi. In Switzerland, our team of around 50 people works from Zurich and Lausanne with Swiss and international companies. Our work covers AI strategy and governance, data transformation and AI use cases that run in production. What you will be doing: Key responsibilities We are looking for a Partner to take over and grow Artefact’s commercial business in Lausanne. The office already serves clients across Romandie, and its Tech chapter is led by a Partner on site. You will take over an established client portfolio and grow it against ambitious targets: deepen existing relationships, win new accounts in industry, retail and luxury, and grow the team that delivers them. Your role will encompass: Taking over existing client relationships in Romandie through a structured handover, and growing them into broader, multi-year partnerships. Opening new accounts with business leaders (CEO, COO, CMO, Chief Digital Officer, heads of business units) at industrial, retail, consumer and luxury companies in Romandie, and at the regional headquarters of international groups around Lake Geneva. Growing Artefact’s Lausanne office with the Swiss Managing Partner and our Lausanne Tech Partner: more clients, more revenue and a larger team. You will also strengthen Artefact’s visibility in the French-speaking business and academic ecosystem. Leading client executives through data and AI transformation, so that Artefact becomes their partner of choice for it. Among your responsibilities as Partner, you will: Develop the Romandie client portfolio Build and run an account and go-to-market plan for Romandie: growth targets fo

T
11 days ago

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your role The Merchant Success Lead owns the Day 0–30 post-live health and early transaction performance of SMB merchants across the UAE. This role leads a team of Merchant Success team members across Dubai, Sharjah, and Abu Dhabi and is accountable for ensuring merchants are operationally ready, properly trained, visibly set up, and supported to reach an impactful daily transaction volume Your responsibilities: Team leadership and coverage: Lead, coach, and performance-manage a team of Merchant Success team members Set city-level territories, merchant portfolios, visit plans, and daily priorities based on volume, risk, and activation opportunity Build a field operating rhythm covering daily execution, weekly performance reviews, coaching, and quality checks Conduct audits to improve merchant conversations and execution quality Forecast capacity and rebalance workload to maintain SLA coverage across all assigned merchants Create clear onboarding, playbooks, and performance expectations for new team members Day 0–30 merchant health ownership Own Merchant Success execution from First Order Date until the merchant reaches a minimum threshold level of transactions or exits through an agreed recovery path Ensure internal health checks are completed for merchants below a minimum number of orders, covering online visibility, in-store readiness, widget setup, marketing kit status, operational blockers, and order volume Ensure external health checks are comp

T
11 days ago

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your role The Merchant Retention Lead owns the retention and reactivation of unmanaged SMB merchants across the UAE. This role leads a team of specialists who contact churned merchants to understand why they stopped transacting and resolve or escalate the issue. The team also proactively monitors unmanaged merchants whose order volume is slowing down, identifies the reasons behind the decline, and provides the right support before they fully churn. Your responsibilities: Team leadership and execution: Lead, coach, and performance-manage a team of Specialists Set team priorities, merchant portfolios, outreach targets, and follow-up SLAs Establish a clear daily and weekly operating rhythm for calls, follow-ups, escalations, and performance reviews Monitor call quality, CRM updates, and action-plan execution Ensure each merchant case has a clear churn or slowdown reason, next action, owner, and follow-up date Churn and slowdown management Own outreach to churned merchants with no orders for a predetermined number of days Build an early-intervention approach for unmanaged merchants whose transaction volume is slowing down Ensure the team identifies the root cause behind churn or declining activity through structured merchant conversations Define action plans for each churn reason, including issue resolution, training, product support, or escalation Track merchants through the recovery journey and confirm whether they resume transacting SOPs, frameworks, and i

financeCRM
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Marketing & Privacy Engineering (MPE) builds trusted, privacy-aware consumer web experiences and measurement systems that enable sustainable growth. Within MPE, the Marketing pillar owns Affirm’s Logged-Out Web experiences, web experimentation, client-side tagging, marketing technology integrations, attribution, and measurement. As a Senior Software Engineer, you will build the data and measurement foundations that connect consumer acquisition activity across paid media, SEO/AEO, and other growth channels to downstream outcomes such as signup, conversion, and GMV. You will work at the intersection of data engineering and marketing technology, building reliable pipelines, identity and event data systems, attribution and conversion measurement, and integrations across our marketing and data ecosystems. You will partner closely with Engineering, Product, Marketing, Analytics, and Data Engineering so that consent, tagging, identity, and consumer-data requirements are incorporated into measurement architecture from the start. This role is a strong fit for an engineer who enjoys ambiguous cross-functional problems, cares deeply about data quality and operational reliability, and wants to build durable measurement capabilities that help teams understand the effectiveness of consumer growth investments. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider

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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Marketing & Privacy Engineering (MPE) builds trusted, privacy-aware consumer web experiences and measurement systems that enable sustainable growth. Within MPE, the Marketing pillar owns Affirm’s Logged-Out Web experiences, web experimentation, client-side tagging, marketing technology integrations, attribution, and measurement. As a Senior Software Engineer on MPE, you will help shape the architecture, reliability, and evolution of high-traffic consumer web experiences while building the instrumentation and integrations that connect those experiences to Affirm’s growth and measurement systems. You will work across modern web applications, experimentation, Google Tag Manager and server-side GTM integrations, conversion tracking, advertising and marketing APIs, and observability. You will partner closely with Product, Marketing, Analytics, Data Engineering and adjacent platform teams to ensure that web experiences are performant and measurable and that consent, cookies, tagging, and consumer-data requirements are considered from the start. This role is a strong fit for an engineer who enjoys owning complex web systems, solving ambiguous cross-functional problems, and raising the technical quality and operational reliability of the platforms they work on. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proact

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M
Multiverse
📍 London• Full-time
12 days ago

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The opportunity This is an exceptional opportunity for a standout candidate to join the CEO Office of one of the fastest-growing, most successful startups in the UK. We are a small team with an outsized remit: defining and driving the company strategy, diversifying our revenue through international expansion and taking bets on new routes to market. You will support the Chief of Staff and Deputy Chief of Staff across all of these workstreams. You will also project manage critical cross-functional work, giving you exposure to every part of the business and a hands-on role in our continued transformation as we scale at pace. This is a chance to be at the forefront of workforce transformation, working inside a company that sits at the centre of how organisations adapt to AI. The analysis you produce will be used to shape the future strategy of the business, and you will work closely with the CEO and the leadership team from day one. It is an unusually fast way to learn what it

aiproject managementfinance
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M
Multiverse
📍 London• Full-time• Remote
12 days ago

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The role Multiverse is expanding its Early Talent (ET) offering in England, with the goal of delivering more apprenticeships to people at the start of their career. The Early Talent Lead owns the strategy and its delivery across the business. They are part of the CEO Office, reporting to the Chief of Staff, as a part of our Growth workstreams. The role is both commercial and operational. It leads a cross-functional squad across the end-to-end business, succeeding through influence rather than line management. The right person will be highly strategic and able to think big picture, but also not afraid to roll their sleeves up to quickly get things done. They will care deeply about create opportunities for young people, whilst understanding how to navigate the realities of business to turn this into a sustainable product. Key responsibilities Define the strategy Design and own the plan for how we grow our ET products in a scalable and commercial way Be the eyes and ears of ET

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