People Operations Excellence Specialist Jobs

Location : Come and join us either in Berlin or Hamburg! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We are partnering with local fleets to provide them with our advanced Dispatch and Fleet Management software completely for free, helping them cut costs, defend against ride-hailing giants, and thrive. We are looking for an empathetic, relentless, and hands-on Account Manager to be the face of this initiative! YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies. You will be the primary catalyst for transitioning legacy fleets into modern, connected partners Guide fleet owners and head dispatchers through the fear of operational change Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution TO BE SUCCESSFUL IN THIS ROLE: 3-5 years in B2B Business Development, Sales, Account Executive roles. Backgrounds in mobility, logistics, or selling SaaS to SMBs are highly preferred Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it Strong communication skills with the ability to build trust and long-term relationships Ability to deeply understand how a partner's business operates on a procedural level. You are adept at guiding new partners step-by-step through the transition, ensuring they smoothly adopt new software and daily routines You view travel not as a chore, but as an essential part of the job. You are comfortable being on the road for a significant portion of your time (up to 40-50%) to meet partners exactly where they operate Fluency in German and English is require

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for a Machine Learning Engineer on our Trust & Safety Engineering team, to build and operate the production systems that detect and stop abuse on the platform at internet scale. This is an engineering-first role, roughly 80% writing and shipping production code (services, pipelines, and infrastructure) and 20% modeling, taking detection and classification approaches from prototype to hardened systems. This is a hybrid role based in San Francisco or New York City, with three days a week in the office. What you’ll do: Design, build, and operate production systems that detect and disrupt abusive behavior across the platform, with an emphasis on reliability, scalability, and observability Build and maintain machine learning (ML) infrastructure, including training pipelines, feature pipelines, serving infrastructure, and evaluation frameworks Ship large language model (LLM) and classical ML approaches for abuse detection and classification, turning prototypes into maintainable code Own systems end to end, from integrating a model into the platform through deployment, monitoring, and iteration Work with security, product, and infrastructure teams to turn abuse patterns and detection logic into production systems What you need: 5+ years of software engineering experience building and operating production systems at scale Wrote production code in Python, plus JavaScript/TypeScript or Go Built and maintained ML infrastructure, such as training and serving pipelines, feature stores, or evaluation tooling Integrated LLMs in

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. Once you're here, you will: Own the canonical story Multiverse tells itself: maintain a living messaging framework that captures who we are, what we do, and why it matters, keeping it current as the business evolves Be the trusted advisor to the CEO and his immediate team as Multiverse transitions into the next stage of its journey Produce outstanding internal communications content. For example: Internal briefing materials ahead of major external moments like regulatory decisions, product launches, policy developments, so leadership is never scrambling and every Multiverser finds out what they need to know, first. The internal FAQ and "what to say if asked" resources that equip every colleague to be an informed and confident ambassador for the business Editorial ownership of All Hands: theme, narrative arc, content commissioning, and speaker preparation, ensuring it consistently moves the needle on alignment and energy Partner with the People team on key cultural moments s

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of our pre- and post-sales motion. The team brings together responsibilities previously split across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical ownership model. Customer Engineering is a growth function focused on customer health, retention, expansion, and technical partnership. As Manager, Customer Engineering, you will lead a team of Customer Engineers and be accountable for their aggregate output while staying close to the work. You will translate team goals into individual assignments, coach direct reports on technical and commercial skills, and run the day-to-day operating rhythm for your pod. This is a people leadership role where your team’s output is your output. This is a role based in-office in Sydney or Remote in Melbourne. What this looks like day-to-day Team output and account health: Own the aggregate health, retention, and expansion outcomes for the accounts your team manages. Ensure Customer Engineering coverage is adequate, account risks are surfaced early, and no account falls through the cracks. People development: Coach and develop P2 through P4 Customer Engineers through regular 1:1s, actionable feedback, performance management, and individual development plans. Identify skill gaps and partner with enablement to address them. Operational rhythm: Run the team’s operating cadence, including weekly account reviews, pipeline syncs with Account Directors, escalation triage, and capacity planning. Maintain documentation standards and Salesforce hygiene across the team. Hiring and onboarding: Partner with recruiting to hire strong Customer Engineers and own the onboarding experience for new team members. Ensure new hires become productive within expected ramp timelines. Account Director partnership: Serve as the management counterpart to Account Director leadership for your pod. Resolve cross-functional fricti

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design, demos, technical deal strategy, and partner closely with Sales, Product, Engineering, Customer Success, Account Management to deliver a cohesive customer experience. You will remain close to high-impact opportunities while scaling the team’s technical ownership financial fluency, and executive presence. This is a player-coach leadership role: you will improve how the team qualifies and advances complex opportunities, create repeatable practices and assets, and use customer insight to shape Ramp’s go-to-market and product priorities. What You'll Do Lead, coach, and develop a team of Enterprise Solutions Consultants; set clear expectations, provide regular feedback, and support career growth. Establish a high-quality operating cadence for pipeline reviews, deal str

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. Why this role Every one of Multiverse's 800+ employees needs data to do their job well, and in the AI era - our ability to leverage data is more important than ever! As Director of Data Products, you will own the platform, the products, the tools, the processes and the self-serve layer, so that the answer arrives before the request does. You will be a force-multiplier for the quality, velocity and impact of Multiverse's decision making, and a driving force behind how data and AI are leveraged across the entire business. You will ensure that how we interact with data and deliver data products fully realises the potential of AI. You will sit in the Data & Insight leadership team, reporting to our VP of Data & Insight, with a seat in company-wide planning and governance forums. You will manage 8 analytics engineers and developers within a wider team of ~20, collaborating with senior stakeholders across the org to coordinate a complex set of competing needs. What you'll

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: As a Lead Procurement Category Manager at the Weather Company, you will help implement Procurement, purchasing processes and activities for technology categories in accordance with the business strategic requirements set forth by Procurement and the business units. This role will be responsible for all strategic and tactical aspects of supply chain procurement including stakeholder management, requirements intake, product/service cost reduction, supplier negotiations, strategic sourcing, supplier performance management and improvements, project management and daily operational processing of requests and Pos. Spend categories under management are focused on information technology, including software/SaaS, hardware, cloud infrastructure, telecommunications, and so

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: As a Lead Procurement Category Manager at the Weather Company, you will help implement Procurement, purchasing processes and activities for technology categories in accordance with the business strategic requirements set forth by Procurement and the business units. This role will be responsible for all strategic and tactical aspects of supply chain procurement including stakeholder management, requirements intake, product/service cost reduction, supplier negotiations, strategic sourcing, supplier performance management and improvements, project management and daily operational processing of requests and Pos. Spend categories under management are focused on information technology, including software/SaaS, hardware, cloud infrastructure, telecommunications, and so

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. As the BDR Team Leader for FIME , your mission is to build and develop a high-performing outbound Business Development team responsible for generating qualified pipeline across SMB, Mid-Market, and Enterprise segments, with a focus on the French, Italian, and Middle Eastern markets. You will combine strong people leadership, rigorous sales coaching, and operational discipline to improve both the quantity and quality of pipeline generated by the team. You will work closely with Account Executives, Marke

About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. About the Job The Integrated Pest Management Applicator Tech is responsible for implementing the integrated pest management programs at the cultivation facility. This person will apply fertilizers and pesticides as needed by the IPM program as well as implement other practices to mitigate plant pests and pathogens; apply new pest elimination tools and capture devices as needed to sustain and improve pest management. What You Will Do Responsible for the execution of the IPM program as assigned by the General Manager. Assist in the improvement of existing pest control programs to reduce overall plant damage and disposals. Oversee the health of cultivation under a controlled environment. Assist in completing pest assessments on every flower room. Maintaining and logging forms. Under the guidance of the Cultivation Manager, assist with treatment applications, inoculations, and disease evaluations. Maintain a clean and safe working environment for all employees. Maintain a positive attitude that promotes team work. Participate in ongoing education and professional development as needed. Work collectively and respectfully with other team members. Other duties as assig

About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. About the Job We’re looking for our newest Inventory Control Lead who is eager and excited to join our growing retail team. The Inventory Control Lead is responsible for leading in the day to day inventory management & product receipt for a fast paced, high-volume retail. All product inventory is counted and received, organized and maintained, on the sales floor and in the secured storage facility. All temperature sensitive perishable product is properly stored in a temperature-controlled environment. First in First out (FIFO) method is followed as well as properly transferred using the Inventory Management platform in the POS. Finished goods are staged, processed and made ready for sale within 48 hours of delivery (including weekends). Ensure all cannabis products meet or exceed state and local compliance and regulatory standards. Cycle counts are conducted every day from Sunday through Wednesday, ensure accurate inventory levels are maintained in California Cannabis Track-and-Trace system (METRC). What You Will Do Oversee, schedule and assign tasks to Inventory Specialists Ensure proper care and First in First Out (FIFO) rotation of all inventory for retail sal

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. About the Role We are looking for an experienced AI Development Team Lead to lead a global team of AI specialists responsible for delivering impactful Artificial Intelligence solutions across the organization. This role serves as the bridge between business and technology, translating business challenges, customer value opportunities, and operational needs into scalable AI solutions that generate measurable business outcomes. The ideal candidate combines strong leadership experience, AI expertise, Customer Value Stream knowledge, and enterprise architecture understanding to drive successful AI implementations across multiple business functions and regions. Key Responsibilities Lead and develop a global team of AI specialists and technical experts. Gather business requirements and translate them into AI-enabled solutions. Identify opportunities to improve customer experience, productivity, and business processes through AI. Drive delivery of AI initiatives, including Generative AI, AI Agents, Microsoft Copilot, automation, and analytics solutions. Partner with business leaders and process owners to support Customer Value Stream optimization. Collaborate with stakeholders across multiple countries and organizational functions. Ensure solutions align with enterprise architecture, security, governance, and integration standards. Support AI implementations involving CRM, ERP, Customer Service, Supply Chain, Finance, Data Platforms, and other enterprise systems. Qualifications Required Available to work Hybrid from Toradex Office in Campinas-SP. Fluent English

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We are at an inflection point in our journey. Our platform now serves tens of thousands of learners, demand for AI skills is accelerating, and we are investing seriously in the product and technology that will take us to the next stage of scale. This is a role for someone who wants to build the product that gets more people into transformative learning, and upskill people with critical data and AI skills faster. The Role We are looking for a Lead Product Manager to own Prescribe: the product that helps a prospective learner find the right programme for their skills and their employer's goals, then takes them to a confident commitment and a successful start. You will be the strategic counterpart to a Senior Engineering Manager, working alongside design and data, and closely with our go-to-market and fulfilment teams. Growth at Multiverse means getting more people from first interest to a confident start, and it is a product problem, not a marketing problem. Y

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The AI Transformation team AI Transformation is a small, focused squad that is driving Multiverse’s next wave of growth. Our mandate is to rebuild how the company actually works, function by function, and to establish the practices that make Multiverse an AI-first company from the core out. But our work doesn’t stop there. We are building a product that we will take to market to truly be a transformation partner to our customers. Joining this team means shaping the future of Multiverse, of our customers, and of the wider workforce as we navigate the new world of work. The team is high velocity, inherently cross-functional and broad in scope. We work alongside colleagues whose work we are reimagining, and closely with the wider engineering org building Multiverse's current customer-facing product. The structure is flat and fast, with egos left at the door, bias to action and fun at our core. What your day-to-day will look like Every day will be different, but you can expect

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We’re expanding our Strategic Accounts post-sale team and are looking for a Customer Value Partner, Strategic Accounts to own a handful of our most complex, high-impact enterprise partnerships. This is a senior individual contributor role and the post-sale counterpart to our Strategic Account Executives. Your focus is to ensure customers experience Multiverse as a seamless, proactive partner; turning commitments into outcomes, building long-term trust with senior stakeholders, and creating the conditions for sustainable account growth. Once here, you will: Own the end-to-end customer journey for key strategic accounts, from launch through long-term value realisation. Build deep, multi-threaded relationships across customer stakeholders (HR, executive sponsors, business leaders, department partners, line managers) and understand internal dynamics to engage the right people at the right time. Partner with executive sponsors to broaden engagement across senior