Senior Product Support Engineer Jobs

GAQ427R191 Databricks is seeking a Senior Product Counsel to help the Databricks legal team provide cutting-edge, practical legal advice to Databricks’ engineering and product management teams as we navigate rapidly evolving global laws and regulations in big data, including data privacy, data protection, and AI. This role will report to the Assistant General Counsel, Product. The impact you will have: Demonstrate expertise in product counseling, data protection laws, marketing, and technology transactions, as well as the capacity to be a generalist and learn new areas of law and legal skills quickly. Exercise keen business and legal judgment. You know when to say “yes”, “no, unless …”, and “no”, but you also know when to escalate concerns. Contribute to developing processes to improve our product counseling function. Provide end-to-end product counseling - from ideation to end of life. Partner with teams across Databricks and close external partners that are building, deploying, and operating technology for external and internal users. Work cross-functionally with the commercialization, product marketing, marketing, and communications teams to bring our transformative offerings to market. Collaborate with other legal leaders in commercial, go-to-market, compliance, corporate, and public affairs with respect to product issues. Deeply understand product and data risk issues to be able to hear and answer questions that aren’t asked and translate technical and security concerns into answers understandable to non-technical lawyers. Assist your product stakeholders in developing process improvements. Draft and update form agreements regarding products and services, and negotiate product and security-related changes to customer contracts, including those in DPAs and BAAs. Provide general legal support on a flexible, as-needed basis with respect to other areas of the business. Work with potential vendors to understand data flows to

Scale is the leading AI data foundry, helping fuel the most exciting advancements in AI, including frontier model training, enterprise adoption, defense applications, and autonomous vehicles. Our mission is to develop reliable AI systems for the world's most important decisions. We are looking for an AI Product Manager to support Multimodal & Coding AI data verticals, including audio, image, video, and world models. This role is designed for someone early in their product career who is excited about AI and wants to develop into a full AI Product Manager over time. In this role, you will work closely with Senior AI Product Managers to drive execution across product, operations, and customer programs. You will help coordinate cross-functional initiatives, manage project timelines, support customer engagements, and contribute to product discovery and data development efforts. This position offers a clear growth path into AI Product Management, with increasing ownership of products, customer relationships, and business outcomes. You Will Partner with Senior AI Product Managers to drive execution of strategic initiatives across Coding, Agentic, and RL data products. Coordinate cross-functional projects across operations, engineering, research, and go-to-market teams to ensure timely delivery of customer commitments. Track program milestones, risks, dependencies, and deliverables while driving accountability across stakeholders. Support customer engagements by preparing materials, documenting requirements, coordinating follow-ups, and helping manage project execution. Assist in defining data specifications, reviewing data quality, and identifying opportunities to improve product performance and operational efficiency. Conduct market, customer, and competitive research to inform product strategy and roadmap decisions. Contribute to the development of new AI data products, tooling, and evaluation workflows. Develop a strong understanding of frontier AI models, agent sys

Job Title Product Manager, Upstream Marketing – Advanced Imaging (Plymouth, MN / Bedford, MA) Job Description Product Manager, Upstream Marketing – Advanced Imaging (Plymouth, MN / Bedford, MA) Drive upstream marketing for sustaining and lifecycle programs for Advanced Imaging portfolio (hardware, software, and catheter), and support execution of selected next generation programs, by representing the voice of the customer and partnering with Sr. Product Managers, Engineering, Regulatory, and Quality to add business and customer value in procedures for coronary artery disease. Your role: Manage product lifecycle changes across the sustaining portfolio, including component obsolescence, cost-reduction initiatives, corrective and preventive actions (CAPA), and incremental product improvements or regional updates. Monitor portfolio economics and prioritize actions that maintain the performance, reliability, and clinical value of HyperVue Advanced Imaging solutions. Manage the software sustaining backlog and release roadmap for Advanced Imaging on the HyperVue platform, in alignment with Sr. Product Manager priorities. Coordinate software releases addressing defects, cybersecurity updates, usability improvements, and other needs associated with released product. Support execution of selected next-generation programs by contributing customer, market, and competitive insights to product line strategy, technology roadmaps, and product requirements. Partner with Senior Product Managers and cross-functional teams to evaluate trade-offs, maintain alignment with portfolio priorities, and advance defined program deliverables. You're the right fit if: You’ve acquired 2+ years of related experience with a bachelor’s degree in business, marketing, engineering, or a relate

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. During your 12-week journey as a Product Manager Intern at Roblox, you’ll shape how our millions of users experience our platform every day. You will collaborate with cross-functional teams of engineers, designers, and data scientists to enrich the way people play, connect and express themselves, driving product success from ideation to launch. Applications for this position will close on Friday, October 30th at 5 PM PST - we recruit on a rolling basis. You Will: Build product features that millions of users will interact with every day, sharing updates, progress, and learnings to stakeholders across the business. Partner with senior product managers to define product strategy and roadmaps. Collaborate with cross-functional partners in design, data science, product marketing and engineering to write specifications, experimentation plans and go-to-market briefs. Conduct user research, gather feedback, and analyze data to identify creator community needs and opportunities. Support market research and competitive analysis to inform product decisions. You Are: Pursuing an undergraduate/graduate degree in computer science, engineering, information systems, business, mathematics or a

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Senior Product Manager will play a key role in the product life cycle with an emphasis on customer requirements, as well as generating and defining the product vision. The Senior Product Manager will work closely with multiple departments, including product management, engineering, UX/UI, sales, customer support, finance, and marketing, to ensure customer requirements are met. This is an exciting opportunity to join a fast-growing, innovative company, be part of a strong team, and lead a product that solves a high-profile problem in the Cloud Security space. You will be joining the company’s product team and leading a significant domain. Your Opportunity: Own and lead the vision, strategy, and execution for the Cloud Threat Detection domain, driving end-to-end product development of threat detections and stories, AI risk assessment, eBPF agent, container runtime protection and more. to help customers reduce risk and achieve continuous cloud compliance Engage directly with customers and prospects to gather insights, validate assumptions, and ensure product decisions al

About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and

About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox’s 21-month Associate Product Manager (APM) rotational program is designed to cultivate well-rounded product leaders through mentorship, guided learning, and hands-on execution. You’ll have the opportunity to collaborate with cross-functional partners to learn about our full platform ecosystem, applying that knowledge to build and enhance features used by millions of players and creators every day, spanning payment systems, consumer mobile apps, social features, and game development. Applications for this position will close on Friday, October 30th at 5 PM PST - we recruit on a rolling basis. You Will: Build product features that millions of users will interact with every day, sharing updates, progress, and learnings to stakeholders across the business. Partner with senior product managers to define product strategy and roadmaps. Collaborate with cross-functional partners in design, data science, product marketing and engineering to write specifications, experimentation plans and go-to-market briefs. Conduct user research, gather feedback, and analyze data to identify creator community needs and opportunities. Support market research and competitive analysis to inform prod

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity The Core Trading Risk Product team builds the core trading infrastructure and platform-level risk capabilities that support OKX’s spot and derivatives businesses across multiple account and margin modes. We are looking for a Senior Product Manager to lead the delivery of trading risk workflow automation, agentic parameter governance, agent-driven execution, and foundational price-protection capabilities. Your scope will also include margin-tier rules, collateral haircuts, price limits, index price, and mark price across spot, derivatives, and Perp DEX scenarios. You will work closely with Risk Management, Quantitative Research, Engineering, Data, Trading Operations, Legal, Compliance, and regional market teams to translate risk-control methodologies into configurable, verifiable, and observable platform capabilities. Success in this role means continuously improving liquidity, users’ capital efficiency, and the trading experience while safegu

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity The Core Trading Risk Product team builds the core trading infrastructure and platform-level risk capabilities that support OKX’s spot and derivatives businesses across multiple account and margin modes. We are looking for a Senior Product Manager to lead the delivery of trading risk workflow automation, agentic parameter governance, agent-driven execution, and foundational price-protection capabilities. Your scope will also include margin-tier rules, collateral haircuts, price limits, index price, and mark price across spot, derivatives, and Perp DEX scenarios. You will work closely with Risk Management, Quantitative Research, Engineering, Data, Trading Operations, Legal, Compliance, and regional market teams to translate risk-control methodologies into configurable, verifiable, and observable platform capabilities. Success in this role means continuously improving liquidity, users’ capital efficiency, and the trading experience while safegu

About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

RDQ126R51 Mission At Databricks, we’re on a mission to help data teams solve the world’s toughest problems. The Databricks Free Edition makes it easy for students, enthusiasts, and aspiring professionals to explore data and AI hands-on, gaining the skills and confidence to build the future. We’re looking for a Senior Product Manager to join the team driving Databricks Free Edition. You’ll collaborate closely with a cross-functional team of product managers, engineers, and designers to create experiences that make learning data and AI engaging, accessible, and impactful. The Impact You Will Have Help shape and advance the vision, strategy, and roadmap for Databricks Free Edition, contributing to experiences that make learning data and AI engaging and accessible. Collaborate with design, engineering, and education teams to deliver intuitive, hands-on learning journeys within Databricks. Work with academic and learning program partners to support data and AI education through Databricks. Coordinate with other product teams to ensure new features are thoughtfully introduced into Free Edition with the right user experience and guardrails. Engage directly with learners and users to understand their goals, identify friction points, and translate insights into impactful product improvements. Define and track success metrics that measure learning engagement and user outcomes. What We Look For 5+ years of product management experience, preferably in data, AI, or developer-focused platforms. Strong customer empathy and passion for creating learning and onboarding experiences that empower users. Proven ability to drive cross-functional collaboration across engineering, design, and go-to-market teams. Excellent communication and storytelling skills, able to articulate vision, motivate teams, and simplify complex concepts. Technical proficiency to collaborate effectively with engineering on data and platform capabilities. Pay Range Transparency Databricks is committed to f

RDQ126R51 Mission At Databricks, we’re on a mission to help data teams solve the world’s toughest problems. The Databricks Free Edition makes it easy for students, enthusiasts, and aspiring professionals to explore data and AI hands-on, gaining the skills and confidence to build the future. We’re looking for a Senior Product Manager to join the team driving Databricks Free Edition. You’ll collaborate closely with a cross-functional team of product managers, engineers, and designers to create experiences that make learning data and AI engaging, accessible, and impactful. The Impact You Will Have Help shape and advance the vision, strategy, and roadmap for Databricks Free Edition, contributing to experiences that make learning data and AI engaging and accessible. Collaborate with design, engineering, and education teams to deliver intuitive, hands-on learning journeys within Databricks. Work with academic and learning program partners to support data and AI education through Databricks. Coordinate with other product teams to ensure new features are thoughtfully introduced into Free Edition with the right user experience and guardrails. Engage directly with learners and users to understand their goals, identify friction points, and translate insights into impactful product improvements. Define and track success metrics that measure learning engagement and user outcomes. What We Look For 5+ years of product management experience, preferably in data, AI, or developer-focused platforms. Strong customer empathy and passion for creating learning and onboarding experiences that empower users. Proven ability to drive cross-functional collaboration across engineering, design, and go-to-market teams. Excellent communication and storytelling skills, able to articulate vision, motivate teams, and simplify complex concepts. Technical proficiency to collaborate effectively with engineering on data and platform capabilities. Pay Range Transparency Databricks is committed to f

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As Senior Product Manager for FlashArray Foundation, you will define and drive the core platform roadmap for Purity//FA, the operating system behind Everpure’s flagship enterprise storage appliance. You will bridge software and hardware co-design—owning controller enablement, flash media integration, high availability, and non-disruptive upgrades. Partnering closely with Engineering, Hardware, and the CTO office, you will turn complex storage protocols and hardware innovations into resilient, high-performance capabilities that maximize customer uptime and operational simplicity. WHAT YOU’LL DO Core OS & Platform Ownership : Drive the end-to-end vision and product requirements for Purity//FA core services, balancing high-availability failover, non-disruptive upgrades, and data reduction capabilities to consistently exceed enterprise SLAs. Protocol & Hardware Integration : Translate technical needs across storage protocols (FC, iSCSI, NVMe-oF, NVMe/TCP) and next-generation hardware into actionable product definitions that accelerate time-to-market for new storage innovations. Data-Driven Performance Optimization : Analyze system telemetry, benchmark metrics, and support trends to identify latency and throughput bottlenecks, converting findings into a prioritized, high-impact product backlog. Cross-Functional Execution : Partner with Platform PMs, Engineering, QA, and CTO architects to establish