Senior Product Support Engineer Jobs

Salary Range: PLN 350,000 - 474,000 PLN Subject to alignment to the responsibilities and duties of the role About the job Help system software engineers do their best work while keeping delivery clear, focused and moving. As System Software Engineering Manager, you will support engineers in Graphcore’s Gdańsk office. You will manage career development, coach individuals and help the team work with clarity. You will also act as Scrum Master for the Drivers and Utilities team. You will facilitate planning, remove blockers and help engineers turn priorities into achievable delivery plans. This is a management and facilitation role, not a hands-on development position. Your low-level software background will help you understand the work, ask better questions and support the team effectively. The role sits close to system software, silicon and hardware development. That gives you real scope to connect people, improve collaboration and shape how delivery happens. The team and culture The Drivers and Utilities team builds custom host control software in Linux kernel and user space. Their work includes low-level C and C++ libraries and tools that help customers get more from Graphcore products. Work spans teams, disciplines and locations. You will help engineers in Gdańsk stay connected, supported and heard within the wider System Software group. Decisions are shaped through shared context, clear priorities and practical planning. You will work with the Product Owner, technical leads and Senior Engineering Manager to keep progress visible. What we’re looking for · Experience managing and developing software engineers through coaching, feedback and career conversations. · Practical experience as a Scrum Master or in a similar team facilitation role. · Ability to help teams plan realistically, remove obstacles and improve without adding unnecessary process. · Experience working alongside Product Owners and technical leads, with clear role boundaries. · Strong communicati

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. The Opportunity nCino KYC Africa is on a mission to make money laundering impossible. Our software and compliance services help accountable institutions worldwide meet their obligations – from attorney groups to asset managers and foreign exchange firms. As Senior Account Manager, you own our most significant relationships. You'll lead your own renewals and commercial negotiations across a portfolio of up to 100 clients, sit across the table from C-suite stakeholders, and shape how those organisations think about compliance risk. You report directly to our Head of Account Management, with genuine autonomy over how you run your accounts and a global parent behind you. There is real room to grow here. Account management at nCino KYC Africa spans commercial ownership, product influence and strategic advisory — you'll work closely with our compliance, onboarding, product, support engineering and finance teams, and your read on what clients need will help shape what we build next. What You'll Do Own renewals and commercial negotiations across a portfolio of up to 100 clients Identify and close opportunities to upsell existing services and introduce complementary ones Drive product adoption, guiding clients through change management and new functionality Lead meetings, presentations and strategic reviews at C-suite level Assess client needs and business objectives continuously, and act on what you learn Coordinate across compliance, onboarding, product, support engineering and finance so client expectations are met Identify, communicate and resolve moderately complex product issues Shape initiatives that lift customer satisfaction and retention across the client base Contribute to the team's financial targets and growth objectives Ideally You'll Have A bachelor's degree,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. This is a hybrid (3 days in office) role in Menlo Park or Dublin offices in California Our Data Analytics and AI org (DAA) is expanding our Customer Experience Analytics team and seeking a Senior Analyst to help shape how Snowflake measures and improves the post-sale customer experience. In this role, you'll combine rigorous quantitative analysis with a strong AI toolkit to unlock insights from rich support and services delivery data - driving decisions that span product strategy, operational efficiency, and customer outcomes. Reporting to the Manager of Customer Experience Analytics, you'll partner closely with Support and Services Delivery leadership, own analytical programs end-to-end, and build scalable tools that embed your work directly into stakeholder workflows In This Role You Will Be a Trusted Analytics Partner to CXE Leadership: Work closely with Support and Services Delivery leaders to provide the data and insights that drive operational decisions Deliver Insights That Drive Action: Conduct deep-dive analyses on support case drivers, resolution patterns, customer satisfaction trends, and operational efficiency that CXE leadership can act on immediately. Connect the Dots Across Teams: Partner with Support Engineering, Services Delivery, Operations, and Finance to

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join the Okta Device Access (ODA) team as an outcome-driven and customer-focused Product Manager. Okta Device Access unifies access management from any device to all applications to minimize modern security risks and improve business efficiency. As a Product Manager for Okta Device Access, you will own key product areas and contribute to the continued evolution of ODA to meet customer and business needs. You will work closely with senior product leaders, engineering, and design to define how enterprise organizations secure and manage identity on Windows and macOS endpoints - from deploying the first device, to day two troubleshooting, to fleet level visibility. If you’re passionate about improving customer security and engaging with a vibrant community, we’re looking for you. Your primary responsibilities in these areas will include: Define and execute the roadmap for the Okta Device Access Experience & Lifecycle Own the administrator experience for fleets of devices with Okta Device Access across multiple platforms Drive the Okta-joined administrator experience end-to-end: from enrollment and provisioning to support troubleshooting to device lifecycle management. Collaborate with engineering, design and research teams to define and document user stories and use-cases to guide product development. Conduct research and analysis to identify customer needs and pain points, and use this information to inform innovation, product decisions and prioritiz

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences – all created by our global community of developers and creators. A key aspect of immersive experience is performance - less friction means players want to stay longer and come back for more. As the Engineering Manager for Consumer Apps - Performance, you will lead a team focused on making Roblox more performant, responsive, and resilient across all supported platforms - mobile, desktop, console. You'll drive research of performance optimization opportunities, and long-term strategy for regression defense and architecture improvements. Your work will directly influence company-level goals around monetization, engagement and retention. This role is based at Roblox HQ in San Mateo, CA (no remote option). You Will: Lead, mentor, and grow a high-performing engineering team. Support engineers, ranging from junior to senior, in their development. Foster a team culture of collaboration, innovation, and engineering excellence; while getting things done. Define and execute the product and technical strategy for performance improvements and re

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Millions of people across the world come to Pinterest to find new ideas every day. It's where they get inspiration, dream about new possibilities, and plan for what matters most. Our mission is to help those people find the inspiration to create a life they love. As a member of our Legal team, you'll be challenged to take on work that upholds this mission and pushes Pinterest forward. We're looking for an experienced, self-motivated, practical, and creative lawyer to join our small and nimble team. In this role, you'll support product and engineering teams across Pinterest's core consumer experience and/or ads ecosystem—serving as a subject matter expert and influential advisor to senior business and legal leadership alike. You'll drive strategy on cutting-edge legal issues in generative AI, privacy, IP, digital advertising, and beyond. We're al

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Details: UX/UI Designer Location: Pune/Mumbai/Hyderabad/Chennai/Bengaluru/Gurugram We are seeking a visionary Senior Product Designer to join our team and lead the design of next-generation conversational AI, copilots, and agentic workflows. You will play a pivotal role in shaping how users interact with enterprise AI products, bridging the gap between complex technology and intuitive user experiences. Key Responsibilities Lead product discovery and user research to uncover deep insights into enterprise workflows. Architect complex information systems and design seamless interaction models for AI-driven assistants. Develop end-to-end agentic workflows

RDQ427R337 About the Role Databricks is looking for a highly capable, process-driven, and proactive Executive Assistant to support a Senior Leader within Product & Engineering, while also supporting our SVP of Corporate Development & Ventures. The primary mission of this person is to support our Engineering and Product leaders, partnering with them to operationalize their teams' cross-functional strategies. You will serve as a key liaison across various departments—including Sales, Marketing, IT, and other critical functions—to ensure alignment and execution. Additionally, you will drive strategic initiatives and community events that foster collaboration across the Engineering and Product organizations. While deeply rooted in supporting a massive internal engineering footprint, this high-visibility, fast-paced role sits at a unique intersection. You will also manage the rhythm of a deal-driven corporate development environment, triaging incoming requests from startups, founders, and investors, and handling highly sensitive, confidential information with absolute discretion. The Impact You Will Have Ensure the Engineering leader is prepared for all meetings, with an accurate and forward-looking calendar. Effectively prioritize the calendar and schedule meetings in a timely manner. Provide timely responses to all stakeholder requests. Enhance the Engineering leader's time efficiency, leading to a more productive team and company. Execute strategic initiatives well, delivering on defined outcomes. Responsibilities Calendar Management: Organizes all meetings across international time zones, including but not limited to internal engineering team meetings, customer meetings, internal business partners, and external venture/M&A requests. Request Tracking & SLAs: Builds and maintains records of all meeting requests and closes out all requests in a timely manner. Keeps to a strong SLA on responding to requests from both internal technical staff and external

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be responsible for a significant product area or leading an important project. Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused i

About the role Chime serves millions of members on a mission to help them unlock financial progress. Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes. We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable. Why this role A meaningful problem. Helping engaged members get more value over time is one of the highest-leverage things we can do for members and for the business. Real ownership. This is a newer team with clear executive support and meaningful surface area. You'll have room to shape both the technical direction and the team itself. Strong cross-functional partners. You'll work day-to-day with senior Product, Analytics, Marketing, Design, and Data leaders who are deep in the problem. A team to build. You'll hire, coach, and grow a group of engineers, and define the culture as it scales. In this role, you can expect to Author and ship scoped, incremental features hands-on Own the squad's technical direction, architecture, and code quality — leading technical design discussions, code reviews, and technical planning, with support from the team and Tech Leads Identify technical debt and advocate for sustainable engineering practices as an active, ongoing codebase contributor Provide full people management for 3–5 direct reports, including 1:1s, career coaching, performance feedback, and promotion decisions Drive hiring and staffing for the squad, building an inclusive, high-performing team a

About Sapience AI Sapience AI is the collective intelligence platform for professional communities. We sit above the CRMs, AMS platforms, and knowledge bases that organizations already run, and we turn the expertise scattered across them into something every member can search, act on, and share. The intelligence a community needs is already inside it. Most organizations just cannot reach it. Knowledge lives in silos, in legacy systems, in the heads of a few experts, and in fragmented records no one can connect. We change that. Our work is grounded in four commitments: technology elevates people and never replaces them, the best expertise is already inside the community, everything is built on trust, and every deployment is purpose-driven for the organization it serves. Let’s achieve more, together. Where this role sits This is an analysis and research role inside the core product organization. It works closely with the Lead Analyst and Senior Product Marketer to bring credible market, customer, competitor, and product evidence into the decisions Sapience AI makes. The Junior Data Analyst is the evidence and research engine behind the team’s work. You will gather information, evaluate sources, structure data, maintain research systems, identify patterns, and turn complex material into clear first-draft findings. Your work will support market and category strategy, product decisions, positioning, competitive intelligence, pricing and packaging research, launches, and adoption analysis. This is a junior-level professional role with meaningful responsibility. It is intended for someone with at least three years of relevant experience; it is not an internship or a first professional role. You will be expected to independently own well-scoped assignments, ask thoughtful questions, communicate clearly, work with care, and apply sound judgment when distinguishing a useful signal from incomplete or misleading information. Final strategic accountability remains with the Lead

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a senior product strategist-operator to support the Risk team. Risk is central to Stripe’s ability to grow safely: the team protects Stripe and our users while enabling durable, responsible growth. In this role, you will have a front-row seat to high-stakes business and product decisions and a direct hand in helping the team identify emerging risks, prioritize the right interventions, and deliver measurable outcomes. If you are a technical strategist who moves quickly, brings clarity to ambiguity, and stays with difficult problems through resolution, we’d love to hear from you. You will partner closely with Risk leaders and cross-functional teams across Product, Engineering, Data Science, Finance, Operations, and Strategy. You will create strategic clarity around Risk’s performance, connect business and product signals, pressure-test plans, and mobilize teams when results are off track. The role combines rigorous analysis with hands-on execution: you will not only identify where Stripe should act, but also help drive the work required to change the trajectory. We are looking for someone who can connect risk signals, data, financial performance, user impact, and product and business strategy. You can find the signal in the noise, form a clear point of view, and either address the problem directly or convene the right people to solve it quickly. What you’ll do In this role, you will work across Risk and Stripe’s techn

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: The Lead Cloud Economics Specialist will own analytics, automation, and operating processes for cloud cost management, cost attribution, optimization tracking, strategic vendor economics, and product-margin support. The role will partner with Finance, Product & Engineering, IT, Procurement, Legal/Trust, and Data teams to turn complex usage and cost data into clear financial insights, scalable reporting, and executive-ready recommendations. This is a senior, hands-on finance business partnering role at the intersection of Finance, cloud economics, data automation, vendor economics, and Product & Engineering decision support. You will work with complex usage and cost data, build scalable reporting and automation, and translate technical cost drivers into clear financial insights and recommendations. You will lead through ownership and influence rather than direct management, and you'll have room to define structure where mature processes don't yet exist. The work you’ll do: Cloud cost visibility and attribution Build and maintain reporting across AWS, Azure, GCP, and related hosting environments. Improve attribution of cloud and infrastructure costs to services, teams, products, customers, projects, and cost centers.

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. The Opportunity nCino KYC Africa is on a mission to make money laundering impossible. Our software and compliance services help accountable institutions worldwide meet their obligations – from attorney groups to asset managers and foreign exchange firms. As Account Manager, you own relationships that matter. You'll lead your own renewals and commercial negotiations across, and shape how those organisations think about compliance risk. What You'll Do Own renewals and commercial negotiations across portfolios Identify and close opportunities to upsell existing services and introduce complementary ones Drive product adoption — show clients the functionality that increases their usage and their return Guide clients through change management and product enhancements Lead meetings and presentations with senior and C-suite stakeholders Assess client needs and business objectives continuously, and act on what you find Coordinate across compliance, onboarding, product, support engineering and finance so client expectations are met Resolve product issues and concerns, including moderately complex ones, end to end Shape initiatives that lift satisfaction and retention across the customer base Bring a considered approach to client onboarding, delivered within agreed timeframes Support the wider team in meeting financial targets and growth objectives Ideally You'll Have A tertiary qualification 2+ years' work experience, preferably in a client-facing role Excellent communication skills, written and verbal, with the confidence to navigate and mediate conflict A solution-oriented mindset and strong business acumen A talent for building and sustaining senior professional relationships Strong organisation, prioritisation and time management across a large portfolio Sound judgement

NVIDIA’s Silicon Co-Design Group sits at the crossroads of architecture, silicon, systems, and manufacturing, where first-principles thinking and engineering judgment at the highest level translate directly into product outcomes at scale. Our team gets every GPU, SoC, and CPU silicon program from first power-on to high-volume production! We are hiring a Senior Silicon Product Engineer – Manufacturing to join our Testability, Manufacturability, Reliability & Quality (TMRQ) team. In this role, you will co-design and implement SLT Production diagnostics for silicon features in a high-volume manufacturing environment, verify POR specifications, and support post-silicon validation for some of the industry’s most complex semiconductor chips. You should have experience defining and validating SLT production coverage specifications on silicon and translating product requirements into effective test coverage that delivers quality, yield, and efficiency at scale. Hands-on lab experience with system-level post-silicon bring-up and silicon debugging is required. This role sits at the intersection of multi-functional HW/SW teams and Production Operations to make manufacturing an outstanding part of the overall Silicon co-design cycle, production release, and HVM testing! The exceptional hire continuously improves high-volume manufacturing workflows and products multi-functionally and uses AI deliberately to drive impact while managing risk. What you will be doing: Partner multi-functionally with HW engineering teams such as Silicon PVT design and characterization teams, IO design and validation teams, system feature owners, SLT and BLT Production Operations, etc., to determine test coverage and constraints to resolve appropriate SLT test conditions, test content, and flows for high-volume manufacturing screens. Partner with SW and platform teams to support and improve SLT testing infrastructure, debug knobs, and data col