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Senior Product Support Engineer Jobs

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About the job Own the manufacturing performance behind advanced AI compute systems in volume production. As, Senior Manufacturing Product Engineer you will connect product design, test, quality and supply chain with manufacturing execution. You will support volume production across PCB assembly with our build partners in Taiwan. Your work will improve yield, quality and manufacturability across complex products. You will link manufacturing process performance to the product metrics that matter most. You will manage partner engineering relationships, resolve manufacturing issues and drive continuous improvement. You will also shape DfM feedback, production data requirements and next generation manufacturing technologies. This role suits someone who combines practical manufacturing judgement with strong data thinking. You will work close to suppliers, product teams and the decisions that shape production outcomes. The team and culture You will join the Manufacturing and Technology Process team within Operations. The team works across Bristol, Cambridge and Taiwan, close to wafer foundry, package assembly and PCBA subcontractors. Work happens through direct ownership at partner sites and clear technical engagement with internal teams. You will move quickly on production issues, using data and engineering judgement to guide action. The team values people who speak up, take responsibility and build strong supplier relationships. Decisions are grounded in evidence, product impact and the need to keep manufacturing improving. What we're looking for · Strong fault diagnosis, problem solving and failure analysis skills, including ICT to SMT debug · Thorough understanding of automated SMT assembly processes and lean manufacturing methodologies · Working knowledge of L10 mechanical design and system build, ideally for HPC products · Experienced in statistical analysis tools (e.g JMP, SQL, Python) · Ability to connect silicon, package and PCB interactions into clear DfM

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28 days ago

The DFP Engineer – Manufacturing role defines and implements the validation and screening of new silicon features within high‑volume manufacturing flows. You will translate product requirements into executable test methodologies, infrastructure, and detailed manufacturing test plans that ensure quality, yield, and efficiency at scale. This role sits at the intersection of multiple multi-functional teams to make manufacturing test an outstanding part of the overall codesign and DFP lifecycle. What you will be doing: Own end-to-end manufacturing test methodology across all test stages. Translate system specs and product POR into DFP requirements, test content, coverage, and flows. Define and maintain the DFP roadmap, including infrastructure and turning point planning. Partner multi-functionally to implement test content, debug hooks, and coverage improvements. Drive alignment on manufacturability, test time, binning strategies, and cost vs. coverage trade-offs. Embed testability requirements into design to enable robust screening and debug. Define data and analytics frameworks to support yield analysis and continuous improvement. Lead DFP documentation as the single source of truth and feed findings into future methodologies. What we need to see: MS in Electrical Engineering, Computer Engineering, or related field (or equivalent experience) 6&#43; years in silicon post‑silicon validation and/or high‑volume manufacturing test for complex SoCs, GPUs, CPUs, or similar. Hands‑on experience with test content bring‑up, limit setting, correlation to characterization, and yield/coverage optimization. Proficiency with scripting and data analysis (e.g., Python, MATLAB, R, SQL) for test data analytics, limit tuning, and yield/debug analysis. <

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a member of the HIG HBM Media Health HVM team, you will embody an outstanding approach to Next Generation HBM Product driven by important metrics: Quality, Cost, Cycle Time, and Scale. You will work closely with various teams within and outside of HBM to achieve strategic and operational goals. Key Responsibilities Optimized Test Coverage: Ensure optimized test coverage on all current and future HIG HBM design architectures and process nodes to maintain effectiveness and efficiency in high-volume manufacturing. Encouraging Innovation: Motivate innovation and inspire changes that will help Micron maintain a technical advantage over its competition, ensuring Micron’s competitive edge in the market. Product Development and Validation: Develop, validate, characterize, and qualify Micron’s next-generation HBM products, ensuring reliability and market readiness. Support for New Product Design Validation: Provide support for design verification and in-depth circuit analysis of new products using CAD tools and Verilog simulations. Yield Improvement and Cost Reduction: Improve manufacturing test yields, reduce test time, and resolve yield-related issues, contributing to cost reduction and meeting yield targets. Root Cause and Resolution of Qual and RMA Device Issues: Identify and resolve issues related to device qualification and return material authorization, ensuring product quality. Process Conversions and HVM: Recommen

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SL
7mo ago

Title: Senior Site Reliability Engineer - I, Product Area Focus Location: Noida (Hybrid) Summary of role Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo’s planet-scale observability and security products. Work alongside your global SRE team, executing on projects in your product-area specific reliability roadmap, to optimize operations, increase efficiency in our use of cloud resources and our developer’s time, harden security posture, and increase feature velocity of our developers Work closely with multiple teams to optimize the operations of their microservices - and improve the lives of the engineers within your product area engineering teams. Responsibilities Support the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity - and help for realizing those opportunities. Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap. Participate in defining, evolving, and managing SLOs for several teams within your product area. Participate in on-call rotations within your product area to understand operations workload so you can continually work to improve the on-call experience and reduce operational workload for running microservices and related components. Complete projects to optimize and tune on-call experience for your engineering teams. Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement. Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly. Work closely with the developer infrastructure teams to expedit

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About the job Build the board test solutions that help complex hardware move reliably from new product introduction into volume manufacturing. You’ll develop and maintain Flying Probe and ICT test programs for Graphcore circuit card assemblies. You’ll deploy these solutions with our manufacturing partners in Taiwan. Your work will improve test coverage, yield, stability and production efficiency. You’ll analyse test data and resolve PCB and test issues across manufacturing. You’ll work closely with Product Test and Diagnosis and Manufacturing Operations. You’ll own problems through to resolution and help strengthen testability from product design onwards. The team and culture The Product Test and Diagnosis team finds and manages hardware defects across chips, boards and finished systems. Its work spans manufacturing sites and products in the field. You’ll work closely with design teams and external manufacturing partners. Expect hands-on problem solving, direct communication and clear ownership of test solutions. You’ll make evidence-led decisions using test results, manufacturing data and technical investigation. When problems appear, you’ll be expected to investigate, speak up and drive practical improvements. What we’re looking for Essential Proven experience in PCBA and system product validation within production manufacturing test environments. Strong experience in advanced electronic system testing, including Teradyne, Keysight, and TRI test platforms; SPEA experience highly preferred. Thorough understanding of SMT/PCB manufacturing processes and failure mechanisms, with knowledge of AOI and AXI inspection capabilities. Hands-on experience with ISP/OBP CCA configuration and local/remote use of test equipment, including oscilloscopes, DMMs, clock generators, SMUs, and PSUs. Proven ability to collaborate with external Circuit Card Assembly (CCA) test and manufacturing partners to support product validation and testing. Desirable Thorough understanding of t

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Work Flexibility: Hybrid Job Description Lead Process Development Engineer (Senior Staff) Location: Carrigtwohill, Ireland Work Arrangement: Hybrid Join Stryker's NPI team and play a key role in developing the advanced manufacturing processes used to produce precision surgical blades that support knee replacement procedures. As a senior technical contributor, you will lead end-to-end process development activities, working directly with industrial laser welding, CNC equipment, and validation methodologies to create robust, scalable manufacturing solutions . This role combines hands-on engineering, technical leadership, and innovation to bring new manufacturing technologies from concept to production. Characterise, develop, and optimise manufacturing processes through hands-on testing, analysis, and process experimentation. What You Will Do Lead engineering projects by defining technical objectives, determining project direction, and driving successful outcomes. Lead capital equipment acquisition activities including equipment specification, supplier engagement, installation, and validation. Develop, characterise, and optimise manufacturing processes through hands-on testing, analysis, and process experimentation. Provide engineering support for new product and process introductions in accordance with established product development procedures. Ensure manufacturing processes meet product, quality, regulatory, and operational requirements. Participate in Process Failure Mode and Effects Analysis (PFMEA), Control Plans, Standard Operating Procedures (SOPs), and Production Part Approval Process (PPAP) activities. Review and approve validation documentation and support

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2 days ago

Work Flexibility: Onsite This is a fixed term contract (inc full benefits) that will run until 31st August 2028. Position Summary: The Senior Engineer, Quality Assurance will establish, improve and maintain the quality system by providing quality engineering support within operations and other business functions. Advocate and lead the execution of initiatives & projects to enhance quality performance within the business. Ensure to deliver high quality products that meet customer needs. Ensure compliance with regulations and standards. Essential Duties & Responsibilities: •Work closely with operations and the business functions to ensure quality performance of product and processes •Collaborate cross-functionally with internal and external teams to resolve quality issues •Manages internal and supplier-driven Non-Conformances (NCs), ensuring timely investigation and closure •Owns Corrective and Preventive Actions (CAPAs) through root cause analysis to closure •Disposition of non-conforming product through MRB, issuing NCs as appropriate •Initiates and leads in the development and improvement of the manufacturing processes for existing and new products. •Review and approval of change management activities, challenges change effectiveness and drives strong review. •Interpret KPI trends, act as necessary, driving a continuous improvement process. •Support the execution and analysis of manufacturing complaints and product field actions •Provide QA support during internal and external audits •Advocate of Human Factor practices, proficient in the science of Human Factor identification and mitigation. •Proficient in risk management practices and concepts and applies knowledge to manufacturing operations and identify opportunities and weaknesses •Lead and participate

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to craft delightful experiences for developers of all levels onboarding and working with MongoDB. We're looking for a Software Engineer to join our growing team, building tooling to automate infrastructure on any cloud and developing MongoDB integrations that seamlessly integrate into partner frameworks or solutions. As part of the team, you will propose, design, build and support product features supporting integrations such as AWS Cloud Formation & AWS CDK, Terraform & Vault. You will build our next generation Atlas SDK for an expanding set of languages. Automation & DevOps is at our core, with the number of Integrations & SDKs continuing to grow. You will be part of building a platform that allows our team to scale with that growth. We are looking for passionate, intrinsically-motivated software engineers who consistently work to grow their skills and want to take their careers to the next level. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . We are looking to speak to candidates who are based in Dublin for our hybrid working model. What will you do? Propose, design, implement and support product features for MongoDB Atlas DevOps & SDK tooling, such as MongoDB Atlas Cloud Formation Resources , MongoDB Atlas Terraform Provider & MongoDB Atlas Go SDK Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Golang (primary),

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DoorDash USA
📍 San Francisco• $143.8K – $211.5K/yr
8 days ago

About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash. About the Role DoorDash is looking for a Senior Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs. This is a hybrid position and you must be located in Sunnyvale, San Francisco, or Seattle. You're excited about this opportunity because you will... Work with business partners and stakeholders to understand data requirements Work with engineering, product teams and 3rd parties to collect required data Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse Develop and implement data quality checks, conduct QA and implement monitoring routines Improve the reliability and scalability of our ETL processes Manage a portfolio of data products that deliver high-quality, trustworthy data Help onboard and support other engineers as they join the team We're excited about you because... 5+ years of professional experience 3+ years experience working in data engineering, business intelligence, or a similar role Proficiency in programming languages such as Python/Java 3+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP Expert in Database fundamentals, SQL and distributed computing 3+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink. Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms Excellent communication skills and experience working with technical and non-tec

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A
8 days ago

Job Requisition ID # 26WD101603 Position Overview We are seeking an experienced Senior Software Engineer to design, build, and operate resilient, scalable, high-performing services for the Product Access platform, which supports the access experience for millions of Autodesk users worldwide. You will own end-to-end solution design and delivery across the full engineering lifecycle and use spec-driven development and agentic systems to build, operate, and support Product Access in production, including agent-based automation for engineering and operational workflows. This role includes shared production on-call responsibilities as part of end-to-end service ownership. You will report to the Senior Engineering Manager and collaborate closely with Product Managers, Architects, Domain Leads, and cross-functional stakeholders across Product Access and beyond. Responsibilities Design, develop, and operate resilient, scalable, high-performing cloud-native Java microservices and distributed systems on AWS for the Product Access platform Own business features and platform initiatives end to end, from requirement analysis through production support, working with product and engineering partners on design, testing, and operational readiness Enhance system resiliency, reliability, scalability, and security; optimize performance, troubleshoot production issues, and implement engineering best practices across development and delivery pipelines Lead project delivery by organizing scope, estimating effort, establishing timelines, and driving medium-to-large initiatives independently Apply spec-

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We anticipate the application window for this opening will close on - 10 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Neuromodulation Research & Development organization develops therapies and technologies that address chronic pain and other neurological conditions. Within the Interventional Pain portfolio, teams focus on minimally invasive therapies used to treat musculoskeletal pathologies, including vertebral compression fractures, nerve pain, metastatic bone tumors, and benign bone tumors. This role supports the development of system-level verification and validation strategies for new products and enhancements across mechanical, electrical, and software components. This position is based in Santa Clara, California, and follows an onsite work model. No travel is required for this role. As a Research & Development Test Engineer, you will lead and execute verification and validation activities that support the development of interventional pain therapies and associated medical device systems. You will collaborate with cross-functional partners to define test strategies, evaluate product performance, manage technical risks, and generate evidence needed to support product development and regulatory requirements. Primary Responsibiliti

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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Quality Engineering team helps Airbnb build high-quality software efficiently. We enable Airbnb engineers to build highly testable systems by building and using tools leveraging AI. We own and continuously improve product test cases, automation coverage, test automation tools, environments, and frameworks. We navigate Airbnb’s massive codebase, identifying weak spots, and help design and implement testable, fault-tolerant systems. The Difference You Will Make: Be a leader in Airbnb leveraging AI to redefine and accelerate Quality Engineering. As a Senior Software Engineer - Fullstack, you will help us meet this challenge by building and evolving comprehensive automation coverage for features and releases. You will work directly with the product engineering team to develop and maintain our test tools, write and test product code, participate in design reviews to architect testable systems, and guide designs and code to enhance modularity and testability. You are eager to understand complex systems top to bottom and thrive working across technologies and codebases. In addition, you excel at working through ambiguity, concept validation, and implementing best-in-class solutions. As a global company, our mission is to develop and maintain the necessary quality engineering processes that scale to meet the needs of both our external customers and internal teams. We strive to ensure that our product and support workflows deliver a seamless experience for guests, hosts, and support agents. A Typical Day: Leverage AI and tooling to lead the implementation of a tes

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CI
Carbon, Inc.
📍 MI• Remote• $82.8K – $124.2K/yr
1mo ago

At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours. The support team works to ensure that customers love us and love our products. We are accountable for customers’ success and positive experience with Carbon3D. Field Service Engineers work with our Service and Engineering teams to address issues at customer sites. This role reports to the Field Service Engineering Manager. Location: This is a remote role with frequent travel, based out of a home office preferably in Michigan. We are looking for someone living commutable (driving) distance from Detroit Metropolitan Airport (DTW). This role is not eligible for current Visa sponsorship or transfer. Responsibilities: Frequent travel 75-90% to perform onsite equipment installs, maintenance, and upgrades Familiarizing customer of product usage and care Develop processes and documentation for standard service actions Recognize trends and patterns in field failures and feedback to the development team to drive future designs Work with engineering and manufacturing teams to ensure new issues are fully investigated and those countermeasures are in place Provide support to engineering and manufacturing teams as needed Availability for occasional off-hours calls and work Ability to travel Internationally Requirements: 5+ years of relevant experience BS in engineering field preferred but not required Must have hands-on approach Ability to read electrical schematic and mechanical drawings Excellent verbal and written

REMOTEcustomer service
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O
2mo ago

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Solutions Engineer. In this role, you will drive business development and sales growth by providing technical expertise, competitive positioning, and product evaluation support to prospective customers for the OneTrust AI-ready governance platform. Your Mission Serve as technical expert on systems integrations during major sales opportunities, including the preparation and delivery of proposals, product demonstrations, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives Instrumental in technical deep dive discussions to architect integrations and advice customers on best practices Support Sales Teams with client meetings, presentations, and custom integration design options Coordinates with internal R&D, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction Conduct custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives You will have a clear understanding

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Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Sr. Solutions Engineer (SE) that will report to the Solutions Engineering Manager. In this role, you will drive business development and sales growth by providing technical expertise, competitive positioning, and product evaluation support to prospective customers for the OneTrust Data Privacy Compliance platform. Your Mission Serve as technical expert on systems integrations during major sales opportunities, including the preparation and delivery of proposals, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives Instrumental in technical deep dive discussions to architect integrations and advice customers on best practices Support Sales Teams with client meetings, presentations, and custom integration design options Coordinates with internal R&D, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction Conduct custom proof-of-concepts evaluations to demonstrate OneTrust’s&nbsp

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