Senior Product Support Engineer Jobs

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re seeking a Principal Frontend Engineer to drive the long-term technical vision for frontend engineering at ClickUp. In this role, you will lead architectural strategy across major product surfaces, solve company-wide frontend challenges, and influence how teams build and ship at scale. You will partner deeply with engineering, product, design, backend, and integrations leadership to ensure ClickUp’s frontend systems remain fast, reliable, and adaptable as the business grows. This is a hands-on technical leadership role for someone who can operate at both strategic and implementation levels, especially in a high-growth, fast-paced environment. What You’ll Do Define and drive frontend architecture strategy across product areas and platform investments Lead the design of scalable, performant systems in Angular and React that support rapid product development Solve complex cross-team technical challenges related to performance, state management, scalability, and developer productivity Partner with backend and integrations teams to shape end-to-end architecture for major features and systems Raise the bar for quality, testing, maintainability, and engineering rigor across the frontend organization Provide technical leadership on the highest-impact initiatives and unblock teams working through ambiguous or difficult problems Guide teams toward pragmatic decisions that support both speed and long-term product quality Mentor senior and staff engineers, and help shape frontend engineering culture and standards Influence roadmap and organizational decisions through strong technical judgment an

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . About the team The Client Tax team helps make investing simple, reliable, and compliant for Wealthsimple clients. We lead the systems, processes, controls, and reporting that support tax slips, registered accounts, client statements, withholding, and related regulatory obligations across our growing brokerage business. About the role You’ll lead Wealthsimple’s client tax function across brokerage products and regulated entities, including the people and team capabilities required to deliver the mandate. You’ll be accountable for accurate, timely, and scalable client tax reporting, while building the controls, systems, and operating practices needed to support continued product and client growth. You’ll act as a senior partner to CXO, Product, Engineering, Operations, Compliance, Legal, and Finance, translating complex client tax and regulatory requirements into product design advice with clear decisions and reliable execution. A key part of the role is working closely with CXO to ensure reporting processes, internal & external communications, and issue resolution deliver a clear and reliable client experience. In this role you'll have the opportunity to: Lead the strategy, operating model, and execution of Wealthsimple’s client tax operating function across Canadian and applicable U.S. requirements. Own the end-to-end delivery of client t

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re seeking a Principal Frontend Engineer to drive the long-term technical vision for frontend engineering at ClickUp. In this role, you will lead architectural strategy across major product surfaces, solve company-wide frontend challenges, and influence how teams build and ship at scale. You will partner deeply with engineering, product, design, backend, and integrations leadership to ensure ClickUp’s frontend systems remain fast, reliable, and adaptable as the business grows. This is a hands-on technical leadership role for someone who can operate at both strategic and implementation levels, especially in a high-growth, fast-paced environment. What You’ll Do Define and drive frontend architecture strategy across product areas and platform investments Lead the design of scalable, performant systems in Angular 2+ and React that support rapid product development Solve complex cross-team technical challenges related to performance, state management, scalability, and developer productivity Partner with backend and integrations teams to shape end-to-end architecture for major features and systems Raise the bar for quality, testing, maintainability, and engineering rigor across the frontend organization Provide technical leadership on the highest-impact initiatives and unblock teams working through ambiguous or difficult problems Guide teams toward pragmatic decisions that support both speed and long-term product quality Mentor senior and staff engineers, and help shape frontend engineering culture and standards Influence roadmap and organizational decisions through strong technical judgment

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re seeking a Principal Frontend Engineer to drive the long-term technical vision for frontend engineering at ClickUp. In this role, you will lead architectural strategy across major product surfaces, solve company-wide frontend challenges, and influence how teams build and ship at scale. You will partner deeply with engineering, product, design, backend, and integrations leadership to ensure ClickUp’s frontend systems remain fast, reliable, and adaptable as the business grows. This is a hands-on technical leadership role for someone who can operate at both strategic and implementation levels, especially in a high-growth, fast-paced environment. What You’ll Do Define and drive frontend architecture strategy across product areas and platform investments Lead the design of scalable, performant systems in Angular 2+ and React that support rapid product development Solve complex cross-team technical challenges related to performance, state management, scalability, and developer productivity Partner with backend and integrations teams to shape end-to-end architecture for major features and systems Raise the bar for quality, testing, maintainability, and engineering rigor across the frontend organization Provide technical leadership on the highest-impact initiatives and unblock teams working through ambiguous or difficult problems Guide teams toward pragmatic decisions that support both speed and long-term product quality Mentor senior and staff engineers, and help shape frontend engineering culture and standards Influence roadmap and organizational decisions through strong technical judgment

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Design/Senior Design Engineer – NAND Sequences and Algorithms (NVE Engineering) Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Department Introduction The Non-Volatile NAND Design Engineering group is responsible for the design and optimization of analog, digital, mixed-signal, and embedded control solutions enabling advanced NAND Flash memory products. Close collaboration with multi-functional teams ensures scalable, manufacturable, and reliable solutions across technology nodes. Position Overview As a NAND Sequences and Algorithms Design Engineer in the NVEG organization at Micron Semiconductor Italia, you will play a key role in the definition, implementation, verification, and silicon validation of embedded control sequences and algorithms enabling advanced NAND Flash functionalities. In this role, you will act as a technical owner of complex NAND algorithms and operational sequences, working at the intersection of architecture, logic, datapath, analog, test, and product engineering teams. You will translate device and system requirements into robust low-level implementations and support new product pathfinding, silicon bring-up, validation, and learning. Responsibilities Responsibilities include, but are not limited to: • Own end-to-end development of NAND sequences and algorithms, from requirements and a

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon's Strategic Deals are with the largest companies in the world. Each one puts a Decagon agent in front of millions of users, fielding hundreds of millions of conversations a year. These deals are won on technical execution: hard problems without an off-the-shelf answer, latency and reliability constraints at real scale, and requirements that push the product into new territory. You'll own the technical build for 1–3 Strategic Deals end-to-end, operating like the founding CTO of each. You'll work directly with the customer’s senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, ship it, and productionize it so it benefits every customer, not just this one. You're across every technical workstream on the deal, from infrastructure and the agent build to model evaluation, research, and the reliability work that makes it production-grade. You sit at the center of product strategy: your de

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon's Strategic Deals are with the largest companies in the world. Each one puts a Decagon agent in front of millions of users, fielding hundreds of millions of conversations a year. These deals are won on technical execution: hard problems without an off-the-shelf answer, latency and reliability constraints at real scale, and requirements that push the product into new territory. You'll own the technical build for 1–3 Strategic Deals end-to-end, operating like the founding CTO of each. You'll work directly with the customer’s senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, ship it, and productionize it so it benefits every customer, not just this one. You're across every technical workstream on the deal, from infrastructure and the agent build to model evaluation, research, and the reliability work that makes it production-grade. You sit at the center of product strategy: your de

About the Team Identity is the foundation of trust in an AI-powered world. As people build a rich personal and organizational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem. Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams. About the Role As an Engineering Manager, Identity Platform you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load. You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products. In this role, you will: Build, lead, and develop a high-performing engineering team. Coach and mentor engineers and senior technical leads to increase their impact and support their growth. Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems. Guide the architecture of distributed systems operating at massive scale, with high requirements for reliability, privacy, and performance. Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards. Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals. Establish processes and a culture that enable fast learning, high trust, and responsible innovation. Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, strong sec

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. SUMMARY QE is responsible for ensuring incoming parts from supply chain companies and internally produced components/vehicles meet the quality standards and systems required. JOB DESCRIPTION • Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. • Ensure incoming materials meet required quality standards. Responsible for identifying and raising quality issues and for speedily resolving them to ensure zero impact on the customer. • Support new product introductions to ensure the robustness of product builds. • Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste, and provide for continuous improvements in meeting all customer requirements. • Work mostly independently with minimal supervision and work is reviewed at project milestones and/or on completion by Senior Management. • General and Task Management. Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer, and customer warranty) Identify' the root cause and instigate permanent corrective actions for product quality issues. • Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compro

FEQ128R1 Location: Singapore As the AI Product Specialist, you will be defining our technical go to market strategy and driving our AI product adoption in the Asia Pacific and Japan region. You will be directly working with customers to guide and influence their data application architecture and decisions. You will be expected to present, demo and pitch Databricks AI/ML product suite and you will be acting as a trusted advisor for senior executives and your in-depth technical knowledge will ensure our customers are successful in leveraging Databricks to solve their business problems. You will be the technical expert to support our field engineering teams internally and you will be expected to help enable the team to understand the key differentiators of our product against our competitors. You will partner with product managers to help to define the product direction based on local knowledge and inform our product strategy with our go-to-market field teams. You will not have any direct reports but will recruit and lead a group of specialists across the field dedicated to scale your impact. You will also be a thought leader externally to the market via speaking at conferences, online webinars, and blog posts. You will meet with customers to communicate the vision and gather feedback. You have expertise in designing and delivering cloud-based Data Visualisation and Analytics Solutions. You will bring your in depth knowledge and experience of building production level data applications leveraging different technologies. You will excel in creating and articulating a compelling value proposition for our customers and enabling Account Executives and Field Engineers to operate effectively using best practices and assets that you own and develop. The impact you will have: Lead the vision and strategy for AI products adoption in Asia Pacific and Japan Develop materials for our GTM team to effectively communicate our value proposition Support our field teams in ke

About the Team The Pricing & Monetization team is responsible for how our products create and capture value. We partner closely with Product, Engineering, Data Science, GTM, and Finance to design pricing models, packaging, and commercial strategies that support adoption, growth, and long-term scaling of the business. To thrive in this team, you need to be a proactive problem-solver who excels at bringing structure to ambiguous challenges. Our work demands strategic thinking, cross-functional collaboration, and precision in execution. Team members succeed when they are analytical, detail-oriented, skilled at balancing multiple priorities, and passionate about driving high-stakes projects forward to deliver meaningful results. About the Role We are looking for a Pricing Strategist to shape how we price and monetize OpenAI’s API platform. You’ll own the end-to-end pricing strategy across model launches, price architecture, packaging, commitments and discounts, and monetization guardrails. You’ll work closely with senior leaders across Product, Engineering, Data Science, GTM, and Finance to define pricing approaches, improve commercial decision-making, and bring more rigor to how we monetize our API offerings. You should be comfortable building monetization frameworks and commercial policies, analyzing tradeoffs, supporting high-impact decisions and driving decision making. You should also care deeply about the customer perspective and believe that strong pricing reflects a real understanding of customer value, needs, and friction points in order to build pricing that is clear, fair, and aligned with how customers experience our products. This role will report to the Head of Product Pricing for API & Platform. What you’ll do Develop the end-to-end pricing strategy for our API platform, including model launch pricing, price architecture, packaging, discount logic, and monetization guardrails. Recommend pricing for new models, capabilities, and platform offerings,

Topgolf is looking for a Unity Developer to join our Games team and help build the next generation of interactive experiences played by millions of Guests across our venues. This role sits at the intersection of game development, real-world sports, connected venues, and large-scale entertainment technology. You will build and ship Unity-based games and experiences that run in Topgolf bays, using ball-tracking data, venue systems, real-time scoring, and engaging game mechanics to create fun, social, competitive gameplay. You will work closely with game designers, artists, UX/UI designers, QA, product owners, and platform engineers to deliver high-quality games from prototype through national rollout, with guidance from senior engineers on more complex technical decisions. Responsibilities Develop, maintain, and optimize Unity games and interactive experiences for Topgolf venues. Build gameplay systems, UI, animation, scoring, camera behavior, effects, and game-state logic. Integrate Unity games with internal Topgolf services, APIs, tracking systems, configuration tools, and venue hardware, with support from senior engineers on architecture decisions. Work with designers and product owners to turn game concepts into playable prototypes and production-ready experiences. Collaborate with artists and technical artists to implement assets, shaders, VFX, animations, and performance-conscious visuals. Support QA by fixing bugs, improving testability, and helping diagnose issues found in venue and local test environments. Write clean, maintainable, well-structured C# code and contribute to code reviews. Help improve build, deployment, and development workflows where needed. Optimize performance for venue hardware and ensure games run reliably in a live entertainment environment. Participate in technical planning, estimation, and sprint ceremonies. Help mai

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We’re looking for a versatile Senior Analytics Engineer focusing on Product to architect event data models that power decision-making at Harvey. With product-market fit already proven and demand surging across diverse customer segments, you’ll design clean, reliable pipelines and semantic data models that turn raw events into usable insights. As an Analytics Engineer on our team, you’ll help evolve our data stack, champion best practices in testing and documentation, and collaborate closely with product, GTM, and leadership to ensure every team can answer its own questions with confidence. If you combine engineering rigor with a love of storytelling through data we’d love to meet you. What You'll Do Design and build scalable data models and pipelines using dbt to trans

Work Flexibility: Hybrid or Onsite **This is a 12 month maternity leave cover** Hybrid, Cork. Position Requirements Will reside within the NPI QE team as part of GQO Quality Assurance organization and work collaboratively with Advanced Operations and Design Assurance, with responsibility for quality assurance activities, including, but not limited to the following: General · Foster collaborative internal/external professional relationships across Design Divisions, Advanced Operations & GQO functions associated with design transfer activities. · Communicate effectively with all internal customers, stakeholders, and project teams to deliver successful project transfers with the highest levels of quality that meet the NPI project goals. · Mentor other groups and functions on areas of expertise with particular attention to design and process transfer. Risk Management · Proficient in risk management practices and tools, having high expertise in failure modes associated with production and production related processes, (PFMEA). · Support the Risk Management File through risk Management Principles. Responsible for the evaluation of process risks, risk mitigation and ensures appropriate production and process controls are identified, qualified, and implemented throughout the product manufacturing lifecycle (from incoming of materials/components, manufacturing, until product release) through robust pFMEA. · Ensure all Risk Management outputs comply with ISO14971. · Support Design team to complete CQA/CTQ identification and inputs to dFMEA. Inspection · Develop and implement lean inspection strategies and inspection plans through state-of-the-art inspection methods and technologies. Ensure inspection

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Product Engineering at Decagon builds all aspects of the platform our customers use to create, operate, and improve their AI agents. We turn work that currently requires an engineer into product that a CX team can run themselves. This team is core to how Decagon scales. The frameworks we build support every agent we have in production, each with its own workflows, data, and constraints. We build the agents too, and that’s what keeps the platform honest: a failure mode we debug in production becomes a guardrail, an eval, or a piece of tooling that catches it everywhere. Our agents run for companies like Hertz, American Airlines, and Notion across chat, voice, email, and SMS. About the Role You’ll design and build the systems that let customers configure, train, test, and monitor sophisticated AI agents with confidence. That means strong engineering underneath, and abstractions on top that hold up across different use cases without forking per customer. You’ll work day to day with prod