Senior Product Support Engineer Jobs

P-78 While candidates in the listed locations are encouraged for this role, candidates in other locations will be considered. At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Senior Software Engineer on the Infrastructure teams, you will build scalable systems to power the Databricks platform, making it the de-facto platform for running Big Data and AI workloads. You will build and extend the Databricks infrastructure platform, which includes multi-cloud systems and services for managing thousands of Kubernetes clusters at scale, storing petabytes of data, highly scalable and distributed API gateways, rate limiting framework, network security and encryption, developer tools and infrastructure (we use Bazel), testing frameworks, and scalable CI/CD framework among many others. The impact you will have: Build and extend components of the core Databricks infrastructure Architect multi-cloud systems and abstractions to allow the Databricks product to run on top of existing Cloud providers Improve software development workflows for engineering and operational efficiency. Use our own data and AI platform (yes!) to analyze build and test logs and metrics to identify areas for improvement. Develop automated build, test, and release infrastructures. Set and uphold the standard for engineering processes to support high-quality engineering, including style and code checking, test harness

Mechanical Systems Design & Analysis Engineer (Experienced or Senior) Company: The Boeing Company Boeing Commercial Airplanes is seeking a Mechanical Systems Design and Analysis Engineer (Experienced or Senior) to join our 787 Environmental Control Systems (ECS) Engineering team located in North Charleston, South Carolina . The Mechanical Systems Design and Analysis Engineer will support the development of one of the following sub-teams within Environmental Controls Systems (ECS): Cabin Air Conditioning, Liquid Cooling, Air Distribution, Cabin Pressure Control, Fire Protection and Smoke Detection, Ice and Rain Protection, Air Quality, and Electrical. This role will be primarily focused on component/systems equipment management, where daily tasks will be interfacing with a component supplier and various Boeing support groups. Other responsibilities are updating analysis models, tool sets, supporting changes to design, addressing obsolescence, developing product improvements, supporting production build and test, new customer introduction, and in-service fleet projects. The Mechanical Systems Design and Analysis Engineer candidate should have some experiences comparable to the following key skills: establish hand-calculations to spot-check computational analysis, develop test procedures and systems/components interface requirements. In addition, the candidate should have experience in clear communication skills for reporting progress to a wide audience, the ability to develop a set of project goals and objectives, developing a project schedule and on time execution. Furthermore, they should have technical knowledge in an area comparable to: system controls, mechanical systems, systems modeling, heat transfer, thermodynamics, fluid dynamics,

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description As an EMI / Signal Integrity Qualification Engineer/Senior Engineer in Micron’s Global Quality department, you will measure the electro-magnetic properties of Micron’s DRAM or NAND products. You will also validate their signal integrity. This includes defining test methods and specifications, specifying and maintaining laboratory equipment, understanding and applying relevant automotive quality standards such as AEC Q100, and ensuring on-time execution of measurements and data analysis. You will provide functional guidance to laboratory technicians to ensure accurate, timely data collection. You will also collaborate with Technology Development, Product Engineering, and QRA teams to resolve failing/marginal test results, and to ensure that test methods meet company, automotive, and customer needs. You will also be expected to drive continual improvement, both for efficiency and effectiveness, including using AI tools to improve data analysis, documentation, workflow efficiency, and engineering decision support. You will have the opportunity to contribute to innovation at Micron by developing new test methods to keep pace with Micron’s rapidly changing products, solving problems to enable new product introduction, publishing technical papers internally and externally, and sharing knowledge with engineering peers. Responsibilities & Tasks Lead RF package component and SSD qualification testing, including measurement execution, data analysis, and reporting. Develop, validate,

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in Munich. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform. Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sal

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're looking for a Front End Engineer to support our Brand Web team, working at the intersection of design and development to build and maintain Anthropic's web properties. In this role, you'll contribute to shipping high-quality web experiences across anthropic.com and claude.com — from interactive marketing pages and data visualizations to internal tooling that keeps our content operations running smoothly. You'll work closely with designers, engineers, and brand and content teams to translate design intent into polished, production-ready code. Rapid prototyping is a core part of how we work here, and you'll be expected to move fast. Key responsibilities Own implementation of design system components and page templates across our web properties, with a focus on experiences that go beyond static content — interactive pages, data visualizations, and tools that communicate complex information clearly Work within our headless CMS architecture, helping maintain and improve content modeling, structured data workflows, and the publishing experience Collaborate closely with designers to bridge the gap between static design and living, interactive web experiences Contribute to internal tools that help teams author, manage, and publish content at scale Participate in migrations and site architecture projects, taking on defined scopes within larger efforts led by senior team members Move quickly from concept to working prototype, iterating in close collaboration with the team Support tooling and workflow improvements that help the broader team ship faster, and contribute to documentation and knowledge sharing Minimum qualificat

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . About the Build Platform Team At Wealthsimple, the Build Platform team is on a mission to make developing great software fast, intuitive, and enjoyable. We believe engineers should focus on building incredible features for our clients, not fighting their environment. Our job is to clear the path. We do this by treating our platform as a product. Our internal developers are our customers, and their success is our primary measure of impact. As a Developer on our team, you won't just be building tools; you'll be shaping the entire developer journey at Wealthsimple. From their first day onboarding to their thousandth code submission, you'll be making the experience seamless. You will support a diverse engineering organization that uses Ruby, Python, Kotlin, and TypeScript to build the future of finance. Your work will directly empower hundreds of developers to ship high-quality, secure code to millions of users with confidence and speed. The most interesting problem on our plate right now is AI. When agents write a large share of the code, the bottleneck stops being how fast you can produce a change and starts being how fast you can trust one. That makes verification the constraint on the whole company: reproducible environments, test signal you can believe, and feedback loops tight enough that an agent catches its own mistakes before a human eve

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Strategic Alliances team is small, fast, and outcome-oriented - not a program or account mapping factory. We spearhead the identification, investigation, development and execution of initiatives & partnerships aimed at moving the needle for some of Mixpanel’s most strategic levers. As Mixpanel continues its evolution, this team is at the forefront of defining our new ecosystem realities and opportunities, particularly within the emerging spaces in, and enabled by, AI. LLM’s, Vibecoders and MCP Servers and their adjacencies are our workspace. About the Role You'll own a portfolio of partner opportunities and sourcing of structural deals — embedded distribution, revenue share, API embedding, committed co-sell — with the companies defining how AI-native software gets built and distributed (think Snowflake, Stripe, Anthropic, Google, Glean and Replit) and target new relationships, owning first conversation through execution. You’ll also provide due diligence support for in-flight opportunities. You need to be comfortable with ambiguity and have the ability to translate company priorities into a set of actionable and achievable partnerships. You will work closely with stakeholders and senior leadership across Product & Engineering, Marketing, Channel and Sales teams to ensure tight alignment and smooth execution - to be successful, you will need a track record of this collaboration with quantifiable outcomes. Responsibilities End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platf

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Strategic Alliances team is small, fast, and outcome-oriented - not a program or account mapping factory. We spearhead the identification, investigation, development and execution of initiatives & partnerships aimed at moving the needle for some of Mixpanel’s most strategic levers. As Mixpanel continues its evolution, this team is at the forefront of defining our new ecosystem realities and opportunities, particularly within the emerging spaces in, and enabled by, AI. LLM’s, Vibecoders and MCP Servers and their adjacencies are our workspace. About the Role You'll own a portfolio of partner opportunities and sourcing of structural deals — embedded distribution, revenue share, API embedding, committed co-sell — with the companies defining how AI-native software gets built and distributed (think Snowflake, Stripe, Anthropic, Google, Glean and Replit) and target new relationships, owning first conversation through execution. You’ll also provide due diligence support for in-flight opportunities. You need to be comfortable with ambiguity and have the ability to translate company priorities into a set of actionable and achievable partnerships. You will work closely with stakeholders and senior leadership across Product & Engineering, Marketing, Channel and Sales teams to ensure tight alignment and smooth execution - to be successful, you will need a track record of this collaboration with quantifiable outcomes. Responsibilities End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platf

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Strategic Alliances team is small, fast, and outcome-oriented - not a program or account mapping factory. We spearhead the identification, investigation, development and execution of initiatives & partnerships aimed at moving the needle for some of Mixpanel’s most strategic levers. As Mixpanel continues its evolution, this team is at the forefront of defining our new ecosystem realities and opportunities, particularly within the emerging spaces in, and enabled by, AI. LLM’s, Vibecoders and MCP Servers and their adjacencies are our workspace. About the Role You'll own a portfolio of partner opportunities and sourcing of structural deals — embedded distribution, revenue share, API embedding, committed co-sell — with the companies defining how AI-native software gets built and distributed (think Snowflake, Stripe, Anthropic, Google, Glean and Replit) and target new relationships, owning first conversation through execution. You’ll also provide due diligence support for in-flight opportunities. You need to be comfortable with ambiguity and have the ability to translate company priorities into a set of actionable and achievable partnerships. You will work closely with stakeholders and senior leadership across Product & Engineering, Marketing, Channel and Sales teams to ensure tight alignment and smooth execution - to be successful, you will need a track record of this collaboration with quantifiable outcomes. Responsibilities End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platf

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Strategic Alliances team is small, fast, and outcome-oriented - not a program or account mapping factory. We spearhead the identification, investigation, development and execution of initiatives & partnerships aimed at moving the needle for some of Mixpanel’s most strategic levers. As Mixpanel continues its evolution, this team is at the forefront of defining our new ecosystem realities and opportunities, particularly within the emerging spaces in, and enabled by, AI. LLM’s, Vibecoders and MCP Servers and their adjacencies are our workspace. About the Role You'll own a portfolio of partner opportunities and sourcing of structural deals — embedded distribution, revenue share, API embedding, committed co-sell — with the companies defining how AI-native software gets built and distributed (think Snowflake, Stripe, Anthropic, Google, Glean and Replit) and target new relationships, owning first conversation through execution. You’ll also provide due diligence support for in-flight opportunities. You need to be comfortable with ambiguity and have the ability to translate company priorities into a set of actionable and achievable partnerships. You will work closely with stakeholders and senior leadership across Product & Engineering, Marketing, Channel and Sales teams to ensure tight alignment and smooth execution - to be successful, you will need a track record of this collaboration with quantifiable outcomes. Responsibilities End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platf

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Strategic Alliances team is small, fast, and outcome-oriented - not a program or account mapping factory. We spearhead the identification, investigation, development and execution of initiatives & partnerships aimed at moving the needle for some of Mixpanel’s most strategic levers. As Mixpanel continues its evolution, this team is at the forefront of defining our new ecosystem realities and opportunities, particularly within the emerging spaces in, and enabled by, AI. LLM’s, Vibecoders and MCP Servers and their adjacencies are our workspace. About the Role You'll own a portfolio of partner opportunities and sourcing of structural deals — embedded distribution, revenue share, API embedding, committed co-sell — with the companies defining how AI-native software gets built and distributed (think Snowflake, Stripe, Anthropic, Google, Glean and Replit) and target new relationships, owning first conversation through execution. You’ll also provide due diligence support for in-flight opportunities. You need to be comfortable with ambiguity and have the ability to translate company priorities into a set of actionable and achievable partnerships. You will work closely with stakeholders and senior leadership across Product & Engineering, Marketing, Channel and Sales teams to ensure tight alignment and smooth execution - to be successful, you will need a track record of this collaboration with quantifiable outcomes. Responsibilities End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platf

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. About the Team At Micron Technology, we transform how the world uses information to enrich life for all. The Heterogeneous Integration Group (HIG) HBM Architecture team develops future High-Bandwidth Memory (HBM) architectures, PHY design methodologies, and automation solutions that enable next-generation AI, high-performance computing, networking, and data center applications. The team works closely with Architecture, Design Engineering, Verification, Product Engineering, and external partners to advance memory technologies while improving design quality, productivity, and development efficiency. Position Overview As a Senior or Graduate Engineering Intern, you will collaborate with experienced HBM architects and engineers to support the development of digital design methodologies, automation frameworks, timing analysis flows, and architecture validation solutions for next-generation HBM PHY and IO subsystems. This role offers hands-on experience in digital design, verification, automation, and timing analysis, while providing opportunities to leverage AI Assisted engineering workflows, Large Language Models (LLMs), and Generative AI tools to enhance engineering productivity and design efficiency. Responsibilities Support digital design, integration, and timing analysis activities for HBM PHY and IO subsystems, including timing constraint development and timing closure efforts. Develop an

ACS 3LS Quality Engineer - Workstation Products Description - Job Summary The ACS Third-Level Support (3LS) Quality Engineer serves as a senior technical expert responsible for leading the investigation and resolution of complex customer escalations across HP products and solutions. This role requires deep technical expertise, strong analytical and troubleshooting skills, and the ability to collaborate effectively with engineering, quality, manufacturing, and product management teams. The successful candidate takes end-to-end ownership of critical issues, drives root cause identification and corrective actions, communicates effectively with technical and executive stakeholders, and continuously develops expertise in emerging technologies to deliver exceptional customer outcomes. Responsibilities Lead the investigation and resolution of highly complex technical issues affecting customers, partners, and business-critical environments. Own escalated cases from initial engagement through final resolution, ensuring accountability throughout the entire problem-solving process. Perform advanced troubleshooting using a structured, data-driven approach to isolate root causes and validate solutions. Partner with engineering, quality, manufacturing, product management, and external vendors to drive corrective actions and long-term solutions. Build and maintain subject matter expertise in one or more strategic technologies, platforms, or product areas. Analyze logs, traces, diagnostics, and customer environments to identify systemic issues and trends. Develop technical recommendations and communicate complex concepts clearly to both technical and non-technical audiences. Create and maintain detailed technical documentation, investigation findings, and knowledge assets. Influence cross-function

Automattic , the company behind WordPress.com , Jetpack , WooCommerce , Tumblr and more, is seeking a talented attorney to support our product, privacy, and regulatory work. We’re looking for a versatile lawyer who gets things done with minimum friction, makes the complex seem simple, and can provide actionable advice to help business teams launch great products for our vibrant community of users. You’ll advise product, engineering, and marketing teams to launch new products that delight our users; untangle the complex web of global regulations that apply to Automattic’s business; and protect free expression and the open web. Responsibilities: Advise product, engineering, and trust & safety teams on implementation of a broad assortment of regulations and industry standards, with a focus on content safety, consumer protection, intellectual property, privacy, and data security. Familiarity with laws like DSA, the UK and Australian Online Safety Acts, EU AI Act, and worldwide age-assurance laws is a major plus. Provide product counseling on a wide array of products relating to web hosting, site creation, content publication, ecommerce, social media, and more, using a business-forward approach that puts our customers at the center of your analysis. Provide subject matter expertise on data protection and privacy laws, such as GDPR and CCPA, advise on consent frameworks for digital marketing and advertising, and build scalable processes for documenting compliance. Track and prepare for upcoming regulations, and participate in industry groups around the globe, representing Automattic before regulators and advocating for Automattic’s interests before government agencies and officials. Work with trust & safety teams to develop and oversee policies championing freedom of expression and user safety while complying with applicable laws. Design processes and workflows that enable the legal team to effectively scale compliance in a manner that meets the increase in

We’re hiring a Sr. Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach