Senior Product Support Engineer Jobs

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Job Description The Geometry Scalability team builds the systems that power both Avatars and Environments across Roblox. Our mission is to enable millions of developers to build large, high-fidelity worlds and multiplayer experiences that still run smoothly on phones and low-end devices. We’re the team that lets Roblox experiences evolve from simple platformers into massively multiplayer, open-world, AAA-quality games. This is a CEO-level priority: how Roblox “ages up” from kids’ games to experiences everyone wants to play, by making higher-fidelity avatars and environments performant at platform scale. You Will: Design and ship 3D engine systems for avatar and environment geometry, including mesh processing, level of detail, transcoding, streaming, runtime loading, and related performance systems. Partner closely with other teams (Rendering, Avatar, Studio) and external developers so that the features you build are directly usable to create amazing experiences. Profile and improve the performance of our game engine across a wide range of devices, with particular attention to mobile. Lead by example: drive projects end-to-end, mentor other engineers, and help set a high bar for technical qu

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Job Description The Geometry Scalability team builds the systems that power both Avatars and Environments across Roblox. Our mission is to enable millions of developers to build large, high-fidelity worlds and multiplayer experiences that still run smoothly on phones and low-end devices. We’re the team that lets Roblox experiences evolve from simple platformers into massively multiplayer, open-world, AAA-quality games. This is a CEO-level priority: how Roblox “ages up” from kids’ games to experiences everyone wants to play, by making higher-fidelity avatars and environments performant at platform scale. You Will: Design and ship 3D engine systems for avatar and environment geometry, including mesh processing, level of detail, transcoding, streaming, runtime loading, and related performance systems. Partner closely with other teams (Rendering, Avatar, Studio) and external developers so that the features you build are directly usable to create amazing experiences. Profile and improve the performance of our game engine across a wide range of devices, with particular attention to mobile. Lead by example: drive projects end-to-end, mentor other engineers, and help set a high bar for technical qu

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior People Technology Analyst - Talent Acquisition About the job This position is needed to gather requirements, design solutions, test functionalities, and provide configuration support across the recruit-to-hire employee lifecycle. The successful candidate will partner closely with Talent Acquisition (TA), People Technology, and business stakeholders to drive efficient and user-friendly technology solutions that support global hiring using platforms such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and specialized candidate fraud and sourcing tools. Responsibilities In this role, you’ll: Participate in requirements gathering sessions with TA and HR stakeholders to understand business processes and translate them into technical specifications. Lead follow-up requirements gathering clarification and demos to stakeholders to ensure recruit-to-hire business outcomes are being achieved. Analyze exi

Zoox’s Advanced Hardware Engineering team is in charge of delivering all the autonomous hardware, infotainment electronic control units and electrical components that go into Zoox’s future fleet of self-driving vehicles. At the heart of our hardware architecture is the Primary Compute Unit (PCU) - the compute system that runs the AI stack that enables the vehicle to drive autonomously. We are looking for a seasoned technical program manager own the PCU program end-to-end, including the integrated program schedule. In this role, you will work cross-functionally with our vehicle engineering, systems engineering, software, safety, supply chain, quality, manufacturing and integration teams to achieve our strategic objectives and tactical milestones. You will develop project schedules with numerous dependencies, map program milestones to company milestones, flag and mitigate risks, estimate and maintain budgets, identify solutions to complex problems, navigate ambiguity, all the while holding teams accountable and clearly communicating expectations and ongoing progress. As with any startup, we move fast here at Zoox, and many candidates will be asked from time to time to wear many hats. We would love to hear from you if you are up for solving very challenging problems across numerous cross-functional teams, delivering milestones with numerous dependencies, and scaling your impact by developing and adopting structured ways of working. Additionally, if you are an expert at herding cats and influencing without formal authority, then this role was made for you! In this role, you will: Drive the PCU program forward with thought and energetic leadership, including supporting architecture alignment, hardware development, validation, integration, cross-functional alignment and company-wide communication. This will be done in close partnership with the technical lead and other core team members across multiple departments. Work with department le

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our Client Infrastructure team is dedicated to building software that addresses challenges at a large scale, ensuring that our mobile applications are stable, scalable, and efficient. As a Mobile Engineer on the Mobile Foundations team, you will create and maintain foundational systems that all Lyft mobile engineers rely on, enabling teams across Lyft to deliver rich experiences that connect people and places. You will build scalable infrastructure, helping developers move fast and innovate, while ensuring Lyft's mobile developer experience remains at the forefront. Your work will have a multiplicative effect across Engineering and contribute directly to Lyft's overall stability. Our apps are used by millions of people, and we take great pride in our work, which means adhering to excellent development practices, careful code architecture, and an organization built around rapid releases. Our codebase is written entirely in Swift, utilizing modern design patterns and coding standards. We rely on third-party libraries and actively contribute back to the community, including the Swift language itself. Who are you: You are an enthusiastic and experienced mobile developer looking to use your engineering skills to improve developers’ ability to ship new features quickly. You get excited about new Swift features and compile improvements. You find delight in building the foundations and frameworks to accelerate the development of others, hiding away the complexities of the system. You are a diplomat who looks at the landscape and aligns engineers from different teams around a common pattern. You are excited about scaling millions of lines of Swift code to hundreds of mobile developers. You take initiative to identify and improve processes and solve problems proactively. You take pride in writing clean, mainta

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Collabo

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We're looking for an experienced Treasury Systems leader to shape and deliver the future of Treasury technology at WPP. Reporting into Group Treasury, you'll lead the management, optimisation and transformation of our global treasury systems landscape, supporting the delivery of Elevate28, WPP's strategic transformation programme. You'll work across Treasury, Finance, Technology, regional teams and external partners to drive automation, improve controls, enhance reporting, and deliver major system initiatives. The role will oversee cross-regional transformation projects, ensuring successful delivery of complex system and process changes while managing risks, dependencies, resources, and key stakeholder decisions. You will also play a pivotal role in Treasury Systems governance, leading change request management, supporting Steering Committee activities, and helping shape the future operating model of the Treasury function. This is a high-impact role with the opportunity to influence the future operating model of Treasury Systems at a global scale while leading a team based in Bengalu

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Beijing, China About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ong

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 About ClickUp ClickUp is the everything app for work, built to help teams plan, collaborate, and execute in one place. Our customers rely on ClickUp to simplify complexity, move faster, and build better operating systems for work across teams. The Role We’re hiring a Senior Technical Account Manager, Strategic Services to partner with strategic customers as they implement, expand, and mature their use of ClickUp. This role sits within Professional Services and is ideal for someone who can blend customer leadership, workflow design, technical problem solving, and practical change management. You’ll help customers move from fragmented processes to scalable ways of working in ClickUp. That means leading complex implementations, guiding adoption across multiple stakeholder groups, identifying opportunities for automation and AI, and helping customers realize measurable business value from the platform. What You’ll Do Lead strategic implementations and customer transformations Own complex customer engagements from discovery through rollout, enablement, and ongoing optimization. Diagnose current-state workflows, identify friction points, and design scalable future-state solutions in ClickUp. Guide customers through governance, architecture, process design, and rollout planning across multiple teams or business units. Help customers recover momentum when implementations stall, priorities shift, or stakeholder alignment breaks down. Drive adoption, value realization, and account health Partner closely with customer stakeholders to define success measures, adoption milestones, and practical next steps. Translat

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. We’re looking for a Sr. Restaurant Business Partner to join our team! This person will play a pivotal role in building trusted and deeply strategic partnerships with ezCater’s enterprise restaurant partners, building shared growth goals for each partner that are grounded in exceptional operational performance, a streamlined offering, and optimized exposure. In this role, you will bring the ezCater opportunity to life for our partners, navigating and translating their needs, capabilities, and strategic priorities to deliver mutual success. What You'll Do: Strategic Partnership & Relationship Management Establish rapport and build trust with contacts at all levels within a portfolio of ezCater’s enterprise restaurant partners. Understand and translate each partner’s unique business to the ezCater opportunity, creating and implementing strategies for exceptional customer experiences and shared growth. Proactively assess, validate, and optimize partner performance on an ongoing basis - your relationships will be strong enough to support joint problem solving. Translate strategic priorities into clear, actionable direction for stakeholders from C-level decision makers to individual store managers, building alignment and accountability throughout the partner organization. Analytics, Insights & Operational Expertise Lead as a subject matter expert on partner-facing and internal operational metrics, as well as partner-specific nuances that may impact metrics (e.g., integrations, co

About the role: We are seeking a skilled Senior HR Operations and Compliance Specialist to oversee a diverse functional scope covering HR infrastructure, benefit initiatives, payroll processes, HRIS administration, global mobility, and employee relations. This individual will manage critical operations with exceptional attention to precision, strong professional judgment, and a service-oriented mindset. In this role, you will collaborate with HR Business Partners, executive leadership, legal counsel, finance teams, and workforce members to maintain seamless, fully compliant HR functions. What you will do: Direct multi-state and multi-entity leave management programs, ensuring full compliance with applicable federal and state leave laws including FMLA, ADA, state-specific paid family and medical leave statutes, and any local leave ordinances. Be the focal point for comprehensive knowledge of federal, state, and local employment legislation, proactively ensuring organizational compliance and establishing policies and procedures that mitigate risk. Ensure the integrity and accuracy of HRIS data through systematic auditing, query execution, and timely updates; champion the development and maintenance of user procedures and operational documentation for HR systems. Own the end-to-end administration of global benefits programs — including medical, dental, vision, life insurance, and retirement plans — and lead the annual open enrollment process, including strategic communications, vendor management, and system enhancements. Drive global mobility and immigration strategy, providing expert counsel on visa pathways, compliance timelines, and status adjustments. Partner with key stakeholders to support multi-entity and multi-state payroll operations across ADP Workforce Now and Insperity, including payroll approvals, change processing, employee inquiries, and 401(k) funding; ensure full compliance with all applicable federal, state, and local regulations. Review and resolve t

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we help customers shop from their favourite retailers and support our partners in growing their businesses. We’re looking for a Senior Retail Development Manager to manage and grow partnerships with some of Kazakhstan’s largest supermarket and retail chains. You’ll own a portfolio of key retail partners, build relationships with senior decision-makers, and turn business opportunities into results. Working closely with our Retail Lead, Marketing, and Operations teams, you’ll help partners grow sales, invest in advertising and promotions, and improve the customer experience. What you’ll be doing In this role, you'll be managing a portfolio of enterprise partners. As Manager, you will own the strategic relationships with key accounts, set team direction and goals, coach your team to deliver excellence, and oversee performance improvement initiatives. You will work closely with your partners, operational stakeholders, and the Retail lead to improve performance, solve operational challenges, and drive sustainable growth across the partnership while building a high-performing, motivated team. Day-to-day in this role: Grow your partners’ business. Build joint growth plans that increase sales and Gross Order Value (GOV) across your portfolio. Bu

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Integration Engineer Job Description We are seeking an experienced Integration Engineer to join our enterprise integration engineering team at PlayStation. We are responsible for delivering reusable, scalable, and loosely coupled integrations that simplify and automate business processes, improving user experience and data quality across the enterprise. As an Integration Engineer, you will design, develop, maintain and support integration solutions using MuleSoft and SnapLogic platforms. You will work across a wide range of integration use cases, applying modern integration patterns and best practices to connect systems across SaaS platforms, AWS-hosted COTS applications, cloud-native services, and bespoke on-premise systems. Working closely with global engineering and business teams across multiple time zones with a high degree of ownership and limited supervision. You will have strong and demonstrable experience of industry-standard integration design patterns and approaches, including implementing API-based real-time integrations, event-driven and pub-sub architectures, asynchronous request-response, and batch/data integrations patterns across multiple integration platforms. What you'll be doing: Integration Architecture & Design

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Solution Sales Engineer (Strategic Accounts - Minnesota) Secure Every Identity, from Human to AI Agent About the Role At Okta, we believe that identity is the foundation of security and digital transformation. As a Senior Solutions Engineer, you will be the trusted technical advisor to our largest, most complex enterprise customers and a critical driver of our sales organization. We are looking for a highly strategic Pre-Sales professional whose consultative expertise, emotional intelligence, and enterprise sales acumen are their defining strengths. While technical agility is required, your primary focus will be owning the technical sales cycle by anchoring technical features to positive business outcomes. You will partner closely with Enterprise Account Executives to uncover top-of-mind business challenges—specifically around mitigating risk, reducing costs, and driving operational efficiency. By establishing value-based conversations, you will prove how Okta’s independent, neutral, and end-to-end identity platform can transform their architecture and secure the "Tech Win" on large-scale deals. What You'll Be Doing Master the Discovery Process: Leverage exceptional active listening to dig deep into customer pain points. You will uncover the 'why' behind the initiative, focusing on how Okta's vast pre-built integrations and scalable architecture can solve their most complex, diverse environmental challenges. Navigate Complex Organizations

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Payroll Responsibilities: Payroll Audits/Processing Perform benefit deduction audits with PlanSource on a quarterly and ad hoc basis (U.S.). Pull and prepare payroll, benefits, and compensation reports upon request from Finance and Total Rewards teams (Global). Conduct various payroll-related audits to ensure data accuracy and compliance (Global). Review payroll audit trails and preview files prior to payroll processing (Global). Provide backup and support coverage for Payroll Specialists during leave or holidays (EMEA and APJ) Support Payroll Analyst with India Payroll Payroll Projects Support global payroll projects as needed. Participate in data review and validation with UKG as part of the Global Payroll Implementation. Organize payroll folders and files to ensure proper documentation and accessibility (Global). Organize, update, and help create instruction manuals, tips, and reference resources. Maintain and update payroll “Toolboxes” for each country. Complete additional payroll-related tasks as assigned (Global). First-Level Payroll & Benefits Support Respond to employee inquiries regarding time-off balances (Global). Assist employees with navigation and basic questions in UKG and the Employee Resource Cent