Senior Product Support Specialist Jobs

RDQ126R35 About Databricks At Databricks, we empower data teams to solve the world’s toughest challenges—from security threat detection to cancer drug development. Our mission is to build the best data and AI infrastructure platform, enabling our customers to focus on innovation. Our engineering teams push the boundaries of data and AI technology while ensuring our platform operates with the resilience, security, and scale that businesses need to succeed. About the Role We are developing a growing ecosystem of applications and partners on the Databricks Data Intelligence Platform. Our team creates frameworks, tools, and best practices to enable seamless integrations, helping developers and partners build impactful solutions. As a Senior Staff Software Engineer, you will define the vision, architecture, and strategy for this ecosystem. You will play a key role in enabling customers to integrate cutting-edge applications, helping developers thrive on Databricks, and shaping the future of data and AI platforms. Your Impact Define and drive the ecosystem strategy for Databricks, a crucial pillar of our platform growth. Shape how applications and integrations enhance the Databricks experience for developers, partners, and customers. Develop frameworks, APIs, and tools that make it seamless for partners and developers to build, integrate, and scale applications within the Databricks ecosystem. Enable customers to integrate cutting-edge applications and specialized functionalities, helping them drive competitive differentiation and expand their AI and data capabilities. Lead and mentor engineers across teams, providing technical guidance, architectural direction, and career development support. Foster a culture of innovation, best practices, and knowledge sharing. Collaborate cross-functionally with product, engineering, and business development teams to align technical roadmaps with strategic business goals. Engage with open-source communities and advocate for best practi

About the Team The Search Product Infrastructure team builds the systems that power search experiences across ChatGPT. We partner with teams developing models, operating inference infrastructure, building specialized search experiences, and maintaining search indexes to bring advances in models and retrieval into production. Our work spans search orchestration, model serving, experimentation, and distributed systems, with direct impact on answer quality, responsiveness, reliability, and efficiency at ChatGPT scale. About the Role As a senior engineer on the Search Product Infrastructure team, you will design, build, and operate the systems that connect models with search at ChatGPT scale. You will tackle challenges in search orchestration, inference efficiency, experimentation, and production reliability, making tradeoffs that directly shape answer quality and user experience. Working closely with researchers and partner engineering teams, you will own projects from technical design through launch and iteration, evolving the architecture as models, product capabilities, and demand grow. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and evolve the services that coordinate search classification, retrieval, ranking, and model inference, working closely with researchers and partner engineering teams to bring new capabilities into production. Improve end-to-end latency, throughput, and infrastructure efficiency through profiling, caching, request routing, and capacity planning, making informed tradeoffs between search quality, reliability, and compute cost. Build experimentation tooling and automation to run reproducible A/B tests, define success metrics, and measure product impact. Use shadow traffic and load testing to validate system behavior, estimate capacity needs, and support safe production rollouts. Own production reliability th

Job Title: Senior Front End Developer About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Job Title: Senior Front End Developer Location: Hinjewadi Phase 1 - Pune Shift Time: EMEA Overview: Role Description : About the Role As a Frontend Engineer specializing in React.js at Capco, you will be at the heart of designing and developing modern, high-performance, and accessible user interfaces for high-value digital solutions in the banking and insurance sectors. You will work closely with product, design, and backend teams to deliver robust, high-quality, and scalable applications. Your responsibilities will include: • Designing and developing responsive and performant user interfaces using Reac

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking ROLE RESPONSIBILITIES We are currently seeking a Senior Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Custody Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice As a Senior Consultant within the Securities Services team, you be part of Custody transformation projects across securities services for top-tier financial institution KEY RESPONSIBILITIES Work closely with business stakeholders, operations teams, product owners, and technology teams to deliver Custody transformation projects Gather, analyse, and document business requirements, user stories, process flows, and functional specifications across the custody operating model. Support change initiatives covering the end-to-end securities lifecycle, settlement, safekeeping, asset servicing, corporate actions, income processing, and reconciliation Conduct business process analysis and identify opportunities for operational efficiency, controls enhancement, automation, and digitization across custody operations Develop target operating models and future-state processes across custody and investor servicing functions.​‌ KEY REQUIREMENTS 4+ years of experience within Global Custody, Securities Services,

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking ROLE RESPONSIBILITIES We are currently seeking a Senior Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Custody Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice As a Senior Consultant within the Securities Services team, you be part of Custody transformation projects across securities services for top-tier financial institution KEY RESPONSIBILITIES Work closely with business stakeholders, operations teams, product owners, and technology teams to deliver Custody transformation projects Gather, analyse, and document business requirements, user stories, process flows, and functional specifications across the custody operating model. Support change initiatives covering the end-to-end securities lifecycle, settlement, safekeeping, asset servicing, corporate actions, income processing, and reconciliation Conduct business process analysis and identify opportunities for operational efficiency, controls enhancement, automation, and digitization across custody operations Develop target operating models and future-state processes across custody and investor servicing functions.​‌ KEY REQUIREMENTS 4+ years of experience within Global Custody, Securities Services,

AI Engineer - FDE (AI Forward Deployed Engineer) Req ID: CSQ427R333 Location: Location: Amsterdam, Netherlands - Candidates to be based in the Netherlands region only (no remote working available from any other country) Mission The AI Forward Deployed Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services engagements to help our customers build and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly. Reporting to: Senior Manager - AI FDE, EMEA The impact you will have: Develop cutting-edge GenAI solutions, incorporating the latest techniques from Databricks AI research to solve customer problems Own production rollouts of consumer and internally facing GenAI applications Serve as a trusted technical advisor to customers across a variety of domains Present at conferences such as Data + AI Summit, recognized as a thought leader internally and externally Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap What we look for: Experience building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine-tuning, etc., with tools such as HuggingFace, LangChain, and DSPy Expertise in deploying production-grade GenAI applications, including evaluation and optimizations Extensive years of hands-on industry data science experience, leveraging common machine learning and data science tools, i.e. pandas, scikit-learn, PyTo

AI Engineer - FDE (Forward Deployed Engineer) Req ID: CSQ427R191 Location: London, United Kingdom Mission The AI Forward Deployed Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services engagements to help our customers build and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly. Reporting to: Senior Manager - AI FDE, EMEA The impact you will have: Develop cutting-edge GenAI solutions, incorporating the latest techniques from Databricks AI research to solve customer problems Own production rollouts of consumer and internally facing GenAI applications Serve as a trusted technical advisor to customers across a variety of domains Present at conferences such as Data + AI Summit, recognized as a thought leader internally and externally Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap What we look for: Experience building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine-tuning, etc., with tools such as HuggingFace, LangChain, and DSPy Expertise in deploying production-grade GenAI applications, including evaluation and optimizations Extensive years of hands-on industry data science experience, leveraging common machine learning and data science tools, i.e. pandas, scikit-learn, PyTorch, etc. Experience building production-grade machine learning deployments on AWS, Azure, or GCP Graduate degree in a qua

MongoDB is seeking a senior leader to build a new communications function within the Customer Organization. This role will own the strategy, operating model, governance and execution framework for a spectrum of situations requiring customer and stakeholder communications, ranging from high-stakes operational situations, incidents, critical advisories, security events, product changes, through to recurring action-required and informational type needs. In this role, the leader will ensure MongoDB delivers transparent, accurate, empathetic, and well-timed communications during key moments of customer need. They will drive cross-functional collaboration across Technical Services, Engineering, Product, Security, Customer Success, Sales, Legal, and Corporate Communications to guarantee a unified and seamless corporate presence across both critical and non-critical events. This is a highly cross-functional leadership role that is explicitly expected to operate in a player-coach model. You will shape the long-term vision for the function, define the processes and measures of success, and personally guide communications during the most complex and visible situations. This role can be based out of one of our offices or remotely in the United States region. What you’ll do Build the function Define the charter, scope, roadmap, and operating model for the Customer Communications function at MongoDB Codify decision rights, review workflows, and escalation criteria for all operational communications. Orchestrate a scalable global model that ensures 24/7 follow-the-sun support. Recruit and mentor a team of specialized Communications Managers known for technical fluency and operational precision. Own critical operational communications <u

GAQ127R41 Location: San Francisco, CA (Hybrid) About the Role At Databricks Information Technology, we are a product-led organization transforming the way we work, from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in the face of incredible growth. As a Senior Software Engineer (Infrastructure) , you will be a core technical contributor on the IT Infrastructure team, owning and driving the evolution of our core infrastructure and observability platforms. This role requires a strong software engineering mindset, deep technical breadth across SRE and infrastructure worlds, and the ability to deliver high-quality, scalable solutions for currently "immature" system problems. You will be responsible for building resilient, scalable, and automated infrastructure that empowers our development teams. As a senior member of the team, you will bridge the gap between software engineering and systems architecture, ensuring our AWS environment is cost-optimized, secure, and highly available. The Impact You Will Have Architect and Automate: Design and deploy production-grade infrastructure on AWS using Terraform or Pulumi. Orchestration: Manage and scale containerized workloads using AKS (Azure Kubernetes Service) or EKS, focusing on cluster security and resource efficiency. CI/CD Excellence: Architect robust deployment pipelines using GitHub Actions , managing both GitHub-hosted and self-hosted runners for specialized build requirements. Drive "Observable by Default" Frameworks: Create underlying infrastructure to ensure new internal applications are secure and have logging and metrics enabled by default Tooling, Scripting & AI : Build internal CLI tools,AI plugins and automation scripts to streamline developer workflows and enhance operational efficiency Partner Cross-Functionally: Collaborate with stakeholders across Security, Engineering, Infrastructure, and Support to deliver impactful projects with real business

About Capco Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Role Summary We are looking for a QA Automation Tester to ensure the quality and reliability of our mobile banking solutions. You will focus on mobile and API automation , covering both functional and non-functional testing while working closely with cross-functional teams. What You’ll Do Design, develop, and maintain automated tests for mobile, API, and web applications Perform functional, regression, integration, end-to-end, and non-functional testing Build and enhance automation frameworks using Robot Framework, Selenium, Appium, Playwright, Cypress, or similar Test mobile applications across iOS and Android Perform API testing and automation Provide guidance on test planning, automation, and execution strategies Integrate automated testing into CI/CD pipelines to support continuous delivery Identify, investigate, and track defects through to resolution Collaborate with developers, BAs, and product teams in an Agile environment Support performance and other non-functional testing where required What We’re Looking For Minimum of 3 of experience in QA automation (intermediate to senior levels) Native Thai Speaker with conversational English University degree in Computer Science, Information Technology, or a related field Banking or Financial Services exper

About Catch Creation Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. Senior Accountant / Finance Manager (E-Commerce) Remote (Philippines) / Full-Time About Us We're a US-based e-commerce company operating at scale across direct-to-consumer, retail, and TV channels. Our brands include products in the pet and home categories. We're building institutional-grade finance operations to support continued growth and strategic initiatives over the next 12-18 months. The Role We're hiring a Senior Accountant or Finance Manager to own day-to-day accounting operations. You'll report directly to the CEO and be responsible for keeping our books clean, payments on time, and financial data accurate. This is a hands-on execution role with room to grow into a broader finance leadership position. What You'll Own Payments & Disbursements Accounts payable and accounts receivable management Vendor payment scheduling, including preparing and executing wire transfers Credit card payment management and payoff scheduling Payroll audit and processing (Chase to Wise transfers) Influencer and contractor payment processing Manual refund processing (PayPal) Reconciliation & Reporting Purchase order reconcilia

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a talented and motivated Senior Software Engineer II to join our Mobile engineering team. You are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You will work remotely from Bulgaria and will be reporting to an engineering leader based in Bulgaria. You Will: Design and develop mobile frameworks and features for Smartsheet's native applications on both Android and iOS platforms. Guide and mentor team members regarding architecture and best practices for mobile development. Provide technical expertise, solving complex problems and offering thoughtful feedback on peer design and code reviews. Contribute to the full software development lifecycle (SDLC)—defining, designing, implementing, testing, and deploying new features. Participate in troubleshooting and root cause analysis to identify solutions and next steps for production issues. Work autonomously, overseeing essential features and collaborating cross-functionally with product managers, UI designers, senior developers, and testers. Recognize and take ownership of complex technical cross-team issues, driving them to resolution. Support development across multiple platforms (Android, iOS, Native NDK, etc.). Perform other duties as assigned You Have: 7+ years of mobile engineering experience, specializing in native mobile development. Experience in developing consumer mobile applications, with a strong understanding of the mobile ecosystem and a customer-focused attitude. Expertise in Kotlin,

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Summary: We are looking for an Engineer/Senior Engineer in Product Engineering, NAND Validation/Characterization , specializing in functional and design validation/Characterization of advanced NAND products . Experienced in silicon and simulation‑based validation, electrical failure analysis, and cross‑functional issue closure. Strong focus on automation, data‑driven validation, and applied AI/ML techniques to improve test efficiency, coverage, and debug productivity. Main Responsibilities: Designed and executed functional and design validation flows for advanced RG NAND devices using silicon and simulation platforms Developed deterministic usage‑case tests and random sequence generators to validate NAND commands and customer‑mode features Performed electrical failure analysis of issues seen, root‑cause investigations (including digital and analog circuitry), and drove issue resolution with cross-functional teams Characterization of NAND performance including timing and power parameters, with the latest NAND ONFI interface standards Conducted simulation studies using Verilog and Synopsys VCS to suppor

A Career with Point72's Surveillance Team Point72’s Surveillance team sets the industry standard for intelligence driven surveillance by proactively identifying, monitoring, and assessing various sources of compliance risk using proprietary tools and specialized tradecraft. We support senior management by providing strategic assessments, actionable recommendations, and real-time escalations. At Point72, members of the Surveillance team conduct integrated trade and communication surveillance and collaborate to turn information into intelligence for our internal customers. The team also monitors employee activity for evidence of violations of applicable federal securities laws, internal compliance policies and procedures, and relevant rules and regulations enforced by the SEC, FINRA, and other organizations. WHAT YOU'LL DO Conduct routine trade surveillance and investigations. Conduct routine communication surveillance for potential violations of relevant securities laws, rules, regulations, and Firm policies, and escalate suspicious or non-compliant events. Craft intelligence questions, and appropriately scope research to produce sophisticated and well-written analysis that provides insight and risk analysis, not simply information. Use tools and methodologies such as structured analytic techniques to improve analysis, check assumptions, and identify signposts or indicators of change. Work with managers to respond to information requests from financial regulators and ad-hoc taskings from members of the senior management team. Serve as a subject matter expert in your assigned coverage and stay abreast of relevant regulations, industry best practices, and internal policies. Leverage resources, technology, and information to minimize risk and protect the firm. WHAT'S REQUIRED We hire candidates with a wide range of academic and professional backgrounds; many have prior experience working in the US Intelligence Community, but some come from the private sector or joi

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst - Public Sector, Business Development (Tourism, Insights & Innovation) Overview The Mastercard Public Sector team partners globally to help governments create sustainable, inclusive, and efficient economies while achieving commercial success. Our market leaders are supported by Global Public Sector team specializing in Agentic, CyberSecurity, Urban Mobility, Government Payments, SMEs, and Tourism. We are seeking a highly motivated and curious professional to join our team and support governments, National Tourism Organizations (NTOs), Destination Management Organizations (DMOs), and tourism ecosystem partners globally. The Senior Analyst, Tourism, Insights & Innovation will support the Vice President responsible for Tourism and the Vice President responsible for AI within Mastercard's Global Public Sector team. The role will drive tourism market intelligence, commercial opportunity development, AI-enabled innovation, and customer engagement activities globally. The ideal candidate is passionate about the tourism industry, interested in emerging technologies, and able to connect Mastercard's capabilities with the priorities of governments and tourism stakeholders. Role & Key responsibilities Tourism Market Intelligence • Monitor global tourism trends, de