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Senior Product Support Specialist Jobs

10,000 active opportunities · Updated for October 2026

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Explore current senior product support specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. We are looking for an Senior Engineer in Product Engineering, NAND Validation/Characterization , specializing in functional and design validation . Experienced in simulation ‑ based validation, failure analysis, and cross ‑ functional issue closure. Strong focus on automation, data ‑ driven validation, and applied AI/ML techniques to improve test efficiency, coverage, and debug productivity. This role focuses on building scalable, reusable, and automated test program frameworks, including AI/ML ‑ driven initiatives, to support both deterministic validation flows and pseudo ‑ random validation (RSG – Random Sequence Generator). You will play a key role in architecting the backbone of Verilog test programs—enabling efficient development, execution, debug, and reuse across multiple products and technology nodes. Validation scope includes NAND datasheet commands, features, interfaces, and customer ‑ mode operations on silicon platforms. When device issues are uncovered, you will perform deep failure analysis, drive root ‑ cause identification, and collaborate close

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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Infrastructure Engineering team’s mission is to provide cloud native infrastructure, automation and tools that enable teams across Toast to deliver products in a safe, secure and agile manner, with minimal operational dependencies. As a Senior Infrastructure Engineer, you will be responsible for platform architecture and providing the automation and implementation for landing zones as well as network and security infrastructure for new AWS regions. A day in the life (Responsibilities) Work within a Scrum team to create, document and support various infrastructure as code modules. Create, document and support various tools and services used in order to support continuous integration, continuous delivery and continuous deployment of highly available infrastructure in various environments. Use your familiarity with DevOps methodologies and practices to foster a culture of quality while facilitating developer velocity. Create tools to help our developers move their infrastructure from a monolithic repo to individual service repos for use with our IDP. You believe internal tools deserve unit tests. Lead by example with code standards and design; help implement these across the scrum team’s products. Mentor and support developers within the organisation on using and extending of IaC tooling and support systems using DevOps methodologies. What you'll need to thrive (Requirements) Minimum 6+ years of software engineering experience, specialising in DevOps/Infrastructure/Platform engineering Hands on experience with object orientated programming is a MUST for this role. You must have hands on experience with writing Terraform Providers Expertise with at least one public cloud computing offering such as AWS, GCP or Azure infrastructure SDKs Expertise with Infrastructure-

awsazuregcp
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Bazaarvoice
📍 Bengaluru• Full-time• Hybrid
3mo ago

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Human Resources function is responsible for providing human resources (HR) support to a major business unit or functional area. This includes any issues relating to talent acquisition, compensation and benefits, employee relations, training and development, and HR operations. The Analytics, Modeling, & Reporting area is responsible for analyzing and reporting on data sets for a particular area to evaluate, recommend and support the implementation of business strategies and operational processes. The Human Resources Information System (HRIS) and Reporting focus specializes

human resourcesHRpayroll
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Boeing
📍 Hazelwood• $160.7K – $217.4K/yr
Just now

Senior Software Engineer - Vehicle Health Management Company: The Boeing Company The Boeing Company is looking for Senior Software Engineer – Vehicle Health Management to join our Government Vehicle Health Management Systems (GHVMS) software team in Hazelwood, MO . This position in the Boeing Global Services (BGS) organization will primarily support Boeing Defense, Space & Security (BDS) Air Dominance programs. The Senior Project Engineer will lead the full lifecycle of embedded software development integrated within specialized devices and systems, ensuring compliance with industry, customer, safety, and regulatory standards. This role directs the translation of complex customer requirements into effective software designs, overseeing code reviews, system integration, and improving software efficiency and stability on specialized hardware. Serving as a technical authority, the engineer guides testing, debugging, and the adoption of emerging technologies, tools, and regulatory changes to advance product performance. Additionally, the position leads the evaluation and coordination of internal and supplier teams, ensuring adherence to project plans and quality standards while providing strategic oversight of embedded software project management activities. In GVHMS, we develop software that enables maintainers to keep military aircraft mission-ready and safe. As a software engineer on our team, you will create solutions that monitor and predict the health of aircraft throughout their lifecycle. Your solutions will be used to enable smarter maintenance decisions, automate processes, and reduce costs. You will also have the opportunity to develop with emerging technologies, such as AI, to advance our software capabilities and drive the future of predictive

dockerkuberneteslinux
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19 days ago

VTS is looking for a Senior Content Marketing Manager to own content strategy across the full marketing funnel. This is a hands-on, high-ownership role for someone who can both set the content strategy and produce most of it themselves — from long- and short-form writing to video storyboarding and executive presentations. You'll shape how VTS shows up across every format and channel, partnering closely with Growth Marketing, Product Marketing, and cross-functional teams including Executives, Sales, and Customer Success to make sure content connects to what the business actually needs. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What Makes This Job Awesome? You will... Own VTS's content strategy end-to-end: define the right mix of long-form, short-form, video, employee-generated content across the funnel, from top-of-funnel awareness through customer expansion. Take what you hear from executives, sales, customers, and prospects and work with the VP of Marketing to translate it into our overall messaging. Then bring that messaging to life in decks, presentations, and content for internal and external audiences. Produce the majority of our content yourself, especially written work, while knowing when to bring in our creative and video teams, or agency support, for storyboarding, production, or specialized formats. Develop and own our customer content program (case studies, customer stories, and other proof points), showcasing customer outcomes in ways that support both new business and expansion Own social content strategy and execution, including employee-generated content and thought leadership posting. Drive SEO and AEO strategy across our website, landing pages, and content, ensuring VTS shows up in both traditional search and AI-driven answer engines. Partner closely with Growth Marketing to produce the right content for our paid and owned channels, bringing a point of view

aiSEOrecruitment
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Gong.io
📍 Austin | Chicago | New York City• $125K – $175K/yr
26 days ago

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. The Senior Consultant role is a high-impact individual contributor responsible for guiding our Enterprise-level customers through the successful deployment and adoption of the Gong platform. You will serve as the primary delivery expert and trusted advisor for our largest, most strategic accounts, ensuring they achieve measurable, mission-critical business outcomes. Senior Consultants are deep product experts and seasoned professionals capable of handling the most complex technical configurations, architecting multi-system integrations, and driving large-scale organizational change. You will manage and/or support multiple projects concurrently, ensuring excellence in every phase of the customer journey from implementation to go-live. RESPONSIBILITIES Enterprise Customer Delivery (75% Billable Utilization) Support complex, Enterprise-level implementati

aisalesforceCRM
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CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Help financial institutions navigate the evolving payments landscape and turn market, regulatory and technology change into practical business outcomes. The Role As a Senior Manager specializing in Payments at Capco, you will advise banks and other financial institutions on complex payments challenges, helping clients respond to changing customer expectations, regulatory requirements and developments across the payments ecosystem. You will work closely with senior client stakeholders across Payments, Operations, Product, Technology, Risk and Compliance, supporting engagements spanning payments strategy, operating model transformation, regulatory change and the modernization of payments capabilities. This is a senior advisory role combining deep payments knowledge, consulting expertise and strong stakeholder management. You will help clients assess opportunities and challenges, define target-state solutions and deliver sustainable change while contributing to the continued development of Capco’s Payments offering in Poland. What You’ll Do Advise banks and other financial institutions on payments strategy, transformation and regulatory change, translating complex market and regulatory developments into practical business actions. Lead advisory and transformation engagements across the payment’s lifecycle, including payment products, processes, operating models and supporting capabilities. Support clients in responding to developments across the European and Polish payments landscape, assessing business impacts and defining effective implementation and transformation ro

aiswiftrecruitment
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CAPCO POLAND * We are looking for Poland based candidate. * This role is hybrid and may require working from the office in Kraków. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. THE ROLE As a Senior Business Analyst specialising in Data Analysis within our Business Consulting practice, you will partner with business stakeholders and Go-to-Market (GTM) teams to improve data quality and enable better business decisions. You will analyse existing data landscapes, understand current data schemas, identify duplicate and inconsistent data across multiple sources, and recommend practical improvements to enhance data quality at source. This is a business-facing role requiring strong analytical thinking, stakeholder engagement, and communication skills. You will independently conduct discovery sessions, analyse data, present findings to stakeholders, and develop actionable recommendations that support business transformation and operational efficiency. WHAT YOU'LL DO Analyse existing data models, schemas, and data flows to understand how information is captured and used across multiple systems. Identify duplicate, inconsistent, and low-quality data across various data sources and determine root causes. Perform data analysis to uncover trends, risks, and opportunities, presenting clear findings and recommendations to business stakeholders. Recommend practical improvements to strengthen data quality at source, including process enhancements and data governance opportunities. Produce high-quality documentation, reports, and roadmaps that support prioritisation and implementation of data improvement initiatives. WHAT WE'RE LOOKING FOR 8+ years of proven experience as a Business Analyst with

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Affirm
📍 Spain• Full-time• Remote• €86K – €122K/yr
3mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment Scheduling engineering team is growing rapidly, and we're looking for a Senior Software Engineer specializing in Backend development. We're a Backend team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We build and own the system that enables our users to automate their payments, at a scale of up to $40B each year. We directly own the configuration and orchestration of those payments. We directly improve the financial lives of over 20 million people, giving them peace of mind that their payments will be made on time. Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on our users' lives and company financials. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and

REMOTEpythonmysqlaws
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Affirm
📍 Poland• Full-time• Remote• $384K – $576K/yr
3mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment Scheduling engineering team is growing rapidly, and we're looking for a Senior Software Engineer specializing in Backend development. We're a Backend team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We build and own the system that enables our users to automate their payments, at a scale of up to $40B each year. We directly own the configuration and orchestration of those payments. We directly improve the financial lives of over 20 million people, giving them peace of mind that their payments will be made on time. Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on our users' lives and company financials. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and

REMOTEpythonmysqlaws
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3mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment UX Engineering team is growing, and we're looking for a Senior Software Engineer specializing in React Native development. We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people. We build and own user journeys that enable them to pay back loans worth collectively over $40B each year. Our team exists to make these moments the most reliable and transparent in world-class consumer finance. Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on the behavior of our users. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and m

REMOTEjavascripttypescriptreact
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Affirm
📍 Poland• Full-time• Remote• $384K – $576K/yr
3mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment UX Engineering team is growing, and we're looking for a Senior Software Engineer specializing in React Native development. We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people. We build and own user journeys that enable them to pay back loans worth collectively over $40B each year. Our team exists to make these moments the most reliable and transparent in world-class consumer finance. Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on the behavior of our users. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and m

REMOTEjavascripttypescriptreact
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Intel
📍 New• $120.9K – $170.6K/yr
Just now

Job Details: Job Description: The Role and Impact As a Module Engineer, you will play a pivotal role in enabling Intel's cutting-edge manufacturing processes by ensuring the seamless operation and optimization of critical high-volume equipment. Your day-to-day responsibilities will focus on conducting tests, measurements, and maintenance activities to ensure the equipment meets stringent safety, quality, and efficiency standards. By driving process improvements and collaborating with global teams, you will contribute to the successful production of advanced integrated circuits and help shape technological innovation in the semiconductor industry. Business Group You will be part of Intel's Manufacturing and Operations organization, which is central to Intel's mission of creating world-changing technology. The group specializes in scaling advanced manufacturing techniques, ensuring high product quality, and delivering cost-effective solutions that support Intel's growth. Through its close collaboration with global teams, this organization fosters technological innovation and operational excellence across Intel's manufacturing sites worldwide. Key Responsibilities - Conduct equipment tests and measurements to ensure control over critical dimensions, registration and defectivity of the production line. - Recommend and implement modifications to improve production efficiency, manufacturing techniques, and output quality. - Own and execute maintenance and repair activities for manufacturing equipment, ensuring minimal downtime. - Lead continuous improvement initiatives for safety, quality, cost, productivity, defects, and yield metrics. - Collaborate with equipment suppliers to enhance manufacturing tools and processes. - Develop and optimize systems for preventing excursions and detecting process or equipment discrepancies. - Participate in technology transfers t

recruitment
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26 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Builds strategic partnerships with assigned producers and customers to achieve profitable growth and cross sell objectives for assigned business or customer segments, products, and assigned geographies. Strong understanding of customer needs and expectations across multiple market segments. Moderate influence on the sale and retention of business. Fundamental Components: Oversees targeted business prospects to develop new opportunities and cross sell business to ensure profitable customers and help grow the business through consultative consulting, issue resolution, and superior service. Manages and builds producer relations as needed depending on book of business or market segment(s) being supported. Identifies opportunities to partner with the client by drawing from the entire spectrum of product lines, illustrating a keen understanding of clients' multifaceted needs and benefits utilizing Aetna's full product array (e.g., fully vs. self-insured, product combinations and/or product specializations by industry). Develops, executes, and communicates company objectives that are aligned with prospect’s objectives, financial position, and employee benefits strategy. Coordinates sales materials, testimonials, and support from SME’s to put together presentations for clients. Delivers organized polished presentatio

salesforce
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Snowflake
📍 Menlo Park• Full-time• $221.2K – $287.5K/yr
26 days ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Job Location: 135 Constitution Drive, Menlo Park, CA 94025. ELT: Engineering REQ ID: ASHREQ-8246 Joining this team means architecting the performance, scalability, and service infrastructure that will empower the world's largest enterprises to seamlessly govern their transactional and analytical data in one place. If you are passionate about building industry-leading technologies that solve real-world scale and performance problems, this is the place to be. In this role, you will be a key contributor to the evolution of our core product: an elastic, large-scale, high-performance data processing system. We are looking for smart, enthusiastic engineers who can quickly master complex technical areas and are passionate about building new, industry-leading technologies. AS A SENIOR SOFTWARE ENGINEER (MULTIPLE POSITIONS AVAILABLE) AT SNOWFLAKE, YOU WILL: Design, develop, and maintain core components of AI/ML observability systems, including backend infrastructure for largescale data processing, storage, and data movement. Implement and optimize highly specialized techniques such as sketch based data aggregation and machine learning metrics to support accurate monitoring and evaluation of ML and Generative AI models. Develop and enhance AI/ML infrastructure to support reliable tra

javasqlmachine learning
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