Senior Product Support Specialist Jobs

About Us: Future is building a personalized guidance system for lifelong health. We help people understand what to do next for their body, goals, and stage of life — then support them in turning those decisions into sustained behavior change. By combining AI, human expertise, personal health data, and accountability, Future helps members improve performance today while building the resilience, capacity, and healthspan they need for decades to come. The Role We're hiring a Senior Product Designer to own and shape key product experiences at Future. This role will define how people interact with their health—designing the systems, workflows, and product interfaces that power the Future platform. This is a true ownership role. You'll partner closely with Product and Engineering to define the experience, not just execute it. Future sits at the intersection of AI, human expertise, and behavior change—creating a unique design challenge that blends consumer product craft with intelligent systems. Responsibilities Design core product experiences across onboarding, training, coaching, and long-term engagement Translate product strategy and user needs into user flows, wireframes, and high-fidelity designs Ensure a cohesive, intuitive, and motivating end-to-end user experience Design with a systems mindset across consumer experience, expert workflows, and AI systems Develop scalable design patterns and frameworks that support product growth Partner closely with Product Managers and Engineers from discovery through launch Contribute to product thinking and help define what we build—not just how it looks Ensure high-quality implementation through close collaboration with engineering Use product metrics, user feedback, and experimentation to iterate and improve Use AI tools to accelerate workflows and help shape AI-driven product experiences How You’ll Go About It Balance strategic thinking with fast, iterative execution Take ownership of problem spaces with autonomy and accountab

Work Flexibility: Hybrid Stryker is seeking a Senior Product Safety Engineer who is passionate about developing safe, high-quality medical devices, enjoys solving technical problems while collaborating with cross-functional teams. This role offers an opportunity to build expertise in product safety during medical device development. What You Will Do: Work with Research and Development (R&D) teams to define and implement a product safety program plans for large, complex development programs for the Product Engineering business unit within Stryker Instruments.​ Creates product safety test plans and ensures that the plans can be completed and meet the needs of 3rd party certifier’s requirements with respect to our internal product safety testing. Apply advanced circuit and electrical system test methods Conduct or design prototyping and bench testing Conduct problem solving, identify potential solutions, and evaluate them against component and sub-system requirements Conduct research and studies to support product design Translate design inputs to engineering specifications and produce component and sub-system level designs Independently create or refine engineering documentation, such as the Design History file What You Need (Required Qualifications): Bachelor's degree in EE or related discipline and 2+ years of work experience Preferred Qualifications (Strongly Desired): Working knowledge of electrical design process, electrical components, and manufacturing methods Ability to interpret, analyze, and test electrical designs Proficiency with design and concept generation CAD, CAE, or simulation tools Ability to apply analysis tools and statistical methods Knowledge of system components a

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission As a Senior Product Designer at Zocdoc, you will play a crucial role in driving the user experience and design direction on one of our most impactful products. You’ll be responsible for leading design projects from ideation to implementation and contributing to the overall growth and success of the design team. With your expertise, creativity, and leadership skills, you will help shape the future of healthcare technology and directly influence the way healthcare providers reach patients searching for care. You’ll enjoy this role if you are… Passionate about creating user-centered designs that have a real impact on people's lives. Excited to collaborate with cross-functional teams and influence product strategy and direction. Comfortable working in a fast-paced, dynamic environment where you can drive meaningful change. Your day to day is… Leading and successfully delivering design projects of significant scope, ambiguity, and complexity, ensuring high-quality outcomes. Designing and iterating quickly to support product deci

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission As a Senior Product Designer at Zocdoc, you will play a crucial role in driving the user experience and design direction on one of our most impactful products. You’ll be responsible for leading design projects from ideation to implementation and contributing to the overall growth and success of the design team. With your expertise, creativity, and leadership skills, you will help shape the future of healthcare technology and directly influence the way healthcare providers reach patients searching for care. You’ll enjoy this role if you are… Passionate about creating user-centered designs that have a real impact on people's lives. Excited to collaborate with cross-functional teams and influence product strategy and direction. Comfortable working in a fast-paced, dynamic environment where you can drive meaningful change. Your day to day is… Leading and successfully delivering design projects of significant scope, ambiguity, and complexity, ensuring high-quality outcomes. Designing and iterating quickly to support product deci

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the role We’re looking for a Product Marketing Manager, Advertising to help bring together advertiser insights, market understanding, and product knowledge to inform positioning, support product priorities, and execute go-to-market initiatives that drive adoption and measurable business impact. You’ll work closely with Product, Engineering, Sales, and Partnerships to understand advertiser needs, translate complex AI capabilities into clear customer value, and bring new products and features to market. This role is ideal for someone who combines strong analytical thinking with hands-on execution, can independently drive clearly scoped workstreams, and is eager to grow their strategic ownership in a fast-moving environment. In this role, you will: Contribute to the product and marketing strategy for a defined area of OpenAI’s advertising business in partnership with senior product marketers and cross-functional partners. Build an understanding of advertisers through customer research, market analysis, and competitive insights, identifying opportunities to improve positioning, adoption, and the customer experience. Develop and maintain positioning and messaging for assigned products or fe

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Junior Product Developer will play a critical role in bringing officially licensed sportswear and apparel to life. ROLE OVERVIEW The Junior Product Developer supports the Product Development team across the full end-to-end development process, working closely with Design, Sourcing, and Production teams to ensure every officially licensed sportswear and apparel product meets the quality and authenticity fans expect. Reporting to a Senior Product Developer and based at our Manchester office on a hybrid basis, this entry-level role offers hands-on exposure to tech pack creation, sample coordination, and cross-functional collaboration. The Junior Product Developer delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Collaborate with colleagues across Product Development, Design, Sourcing, and Production teams, communicating clearly and confidently to support seamless cross-functional execution. Contribute positively to the wider team c

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager- Technical Overview MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data• We work with financial institutions, retailers, telecommunications organizations, travel companies, and moreThe MasterCard Data & Services Operational Insights Program Global Product Management team is seeking an accomplished technology-focused Product Manager to support the evolution of its products. This person will be part of a team of product managers that oversee key activities including execution of the product strategy, management of the roadmap, shaping the product platform architecture and the creation of technical requirements leading to building and commercialisation of products and services. This individual will partner closely with other Global Product Management team members to support the development of the product strategy and ensure product priorities are

Role Overview: As a Senior Technical Product Marketing Manager, Edge, at Defense Unicorns, you will lead the product marketing strategy for UDS Fleet and help drive its growth and adoption across defense edge environments. You will report to the Head of Product Marketing and work closely with Product, Engineering, Growth, and Executive leadership to strengthen UDS Fleet’s market position and bring new features and capabilities to customers. This is an execution-heavy role with significant ownership across the product lifecycle. You will define positioning and messaging, develop technical content and demonstrations, enable Growth teams, support feature launches, and help shape how UDS Fleet is packaged, adopted, and communicated. You will also serve as a trusted product expert and evangelist, ensuring our product narratives reflect real mission needs and clearly communicate the value of deploying, managing, and operating software across distributed and edge environments. Responsibilities: The listed responsibilities are not exhaustive, and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who can operate effectively amid ambiguity, establish structure for a new market offering, and take on new responsibilities as the capability and organization evolve. Develop and execute end-to-end go-to-market strategies for new products and features Define target audiences, positioning, messaging, and product narratives Support product naming, launch planning, adoption, and post-launch optimization Establish the go-to-market foundation for products entering new or undefined markets Establish deep technical expertise across the Defense Unicorns product portfolio Translate complex technical concepts into clear and differentiated customer value Create solution briefs, white papers, technical blogs, and web content Develop presentations, launch materials, videos, demos, and use-case narratives Partner with

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the team Plaid’s EPD Recruiting team builds the talent foundation that powers our mission to unlock financial freedom for everyone. We cover technical recruiting across Engineering, Product, Design, Data, and Security. Within that, our team owns Product and Design recruiting. We are responsible for delivering world-class talent through pragmatic, data-informed, and principle-aligned recruiting practices that help Plaid scale with intention. About the role We are hiring a Product Recruiter to support Plaid’s growing Product organization. Product Managers at Plaid are builders, thinkers, and connectors who shape how millions of people experience financial freedom — and this role is key to bringing that talent in. As a senior, full-cycle recruiter, you will partner closely with Product and Engineering leaders to drive recruiting efforts from sourcing through close. You will own searches end to end, manage pipelines, guide hiring teams, and provide data-driven insights that help leaders make smarter hiring decisions. You will act as a trusted advisor to your stakeholders while championing a candidate-first experience that reflects Plaid’s values at every touchpoint. This is a hi

We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS ) is a national tech solution that boosts lien and registration services , recovery services , and insolvency management solutions for Canadian Lenders As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail. Role Summary We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and performance of important product areas that support automotive lending, dealer workflows, and lender experiences across Canada. You’ll work closely with engineering, design, data, commercial teams, lenders, and partners to translate customer needs, business opportunities, and product performance signals into clear product direction and measurable outcomes. This is a highly visible individual contributor role with direct impact on company priorities, customer success, and the evolution of our fintech platforms. You’ll thrive here if you enjoy solving complex problems, operating in ambiguity, connecting customer, business, technical, and data perspectives, and rallying teams around a clear product vision. You bring a hands-on, experimental mindset — including a demonstrated ability to use AI tools across product discovery, research, analysis, story refinement, prototyping, and execution. What you'll do Own the product vision, strategy, roadmap, and full lifecycle

Weekly office requirement : Hybrid, 1 day/week Employment type : Permanent Working Hours : 09.30 AM - 17.30 PM Athens time Seniority level: Mid-Senior Language: All stages of the recruitment process will be conducted in English At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a ( Senior) Product Experience Executive to play a key role in our Product team in Athens . If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As a Product Experience Executive / Senior Product Experience Executive, you'll act as a point of expertise for both external clients and internal stakeholders using our data, platforms and API products. You'll play a critical role in ensuring the smooth and effective operation of the support queue. Beyond reactive support, you'll have a strong strategic focus on continuous improvement and operational excellence: owning internal and external documentation and working with cross-functional teams to improve the product experience and support processes. A few things you'll be responsible for: 👉 You'll handle incoming queries across live chat and ticketing channels, troubleshooting issues, managing user administration, joining client calls and escalating to leadership and other teams where needed. 👉 You’ll create, maintain and drive the adoption of our self-serve support resources, including our public Help Center and documentation that powers our AI support, to reduce friction for users and improve overall support efficiency. 👉 You'll actively monitor the support queue to spot inefficiencies and recurring problem areas, and work cross-functionally to implement scalable solutions. 👉 You’ll proactively report on support trends across clients, verticals, and products, surfacing insights that inform broader business decisions. 👉 If you’

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Product Counsel focused on consumer products, you will act as a key advisor and first point of legal contact to support our product and engineering teams in building the future of the Roblox platform. Our mission as Product Counsel is to become product experts and to provide thoughtful and effective legal advice to help our business teams succeed. To accomplish this, we work closely with other members of the legal team and collaborate with a wide range of cross-functional teams to identify risks while maintaining a keen sense of business judgment. This role is dedicated to providing strategic legal advice on consumer facing products. The role requires application of complex, evolving legal frameworks to new and innovative products and services. This is a gr

Job Title Senior Clinical Product Marketing Manager Job Description The Senior Clinical Product Marketing Manager represents the voice of the clinical end user throughout the product lifecycle, ensuring clinical validity, workflow relevance, and evidence-based decision-making across product development and post-market activities. This role leverages deep frontline clinical expertise to translate real-world clinical workflows into product requirements, validation strategies, and evidence-generation activities that strengthen the clinical value and market adoption of Philips' healthcare solutions. Working closely with Product Management, R&D, Program Management, and Medical Affairs, the role ensures Philips innovations address meaningful clinical needs and deliver measurable impact for clinicians, healthcare organizations, and patients. Your role: Serve as the clinical voice of the customer, translating frontline clinical workflows and user needs across interventional and longitudinal care settings into clear product requirements, use cases, and clinical acceptance criteria. Lead clinical validation activities for new features and solutions, ensuring they perform as intended within real-world clinical environments and support meaningful clinical outcomes. Analyze clinical department operations and procedural workflows across radiology and cardiology settings to identify opportunities for workflow optimization, efficiency improvements, and enhanced user experience. Partner with Product Managers, Technical Leaders, PDLM Project Managers, and Medical Officers to influence product strategy and ensure clinical needs are reflected throughout the development lifecycle. Provide clinical expertise and evidence to support product positioning, clinical claims development, post-market activities, and field performance moni

Role Overview: As a Senior Technical Product Marketing Manager, AI, at Defense Unicorns, you will lead the market introduction and ongoing product marketing strategy for emerging AI products in the defense market. You will report to the Head of Product Marketing and work closely with Product, Engineering, Growth, and Executive leadership to bring new products to market. This is an execution-heavy role with significant ownership across the product lifecycle. You will define positioning and messaging, establish the go-to-market foundation, develop technical content and demonstrations, enable Growth teams, and help shape how new capabilities are packaged, launched, adopted, and communicated. You will also serve as a trusted product expert and evangelist, ensuring our product narratives reflect real mission needs and responsible, secure, and practical applications of emerging technology. Responsibilities: The listed responsibilities are not exhaustive, and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who can operate effectively amid ambiguity, establish structure for a new market offering, and take on new responsibilities as the capability and organization evolve. Develop and execute end-to-end go-to-market strategies for new products and features Define target audiences, positioning, messaging, and product narratives Support product naming, launch planning, adoption, and post-launch optimization Establish the go-to-market foundation for products entering new or undefined markets Establish deep technical expertise across the Defense Unicorns product portfolio Translate complex technical concepts into clear and differentiated customer value Create solution briefs, white papers, technical blogs, and web content Develop presentations, launch materials, videos, demos, and use-case narratives Partner with Product and Engineering to develop repeatable technical demonstrations Conduct market re

Coder is hiring a Senior Product Manager to own Coder Agents. You'll take an incubated, fast-moving product and give it a scaled strategy. Usage is expanding beyond enterprise developers to citizen developers and other new personas. You'll define vision and strategy where it's still nascent, then bring enough structure to scale without slowing momentum. You'll partner closely with engineering, design, and go-to-market teams to ship and measure impact. We're running lean on process by design - expect to build judgment, not bureaucracy. What you’ll do here Own the full product lifecycle for Coder Agents - from incubating ideas through GA and into ongoing scale. Define and evolve product vision and strategy for Agents, synthesizing customer, market, and business signals into a clear roadmap. Identify and validate opportunities for Agents to reach new personas, from enterprise developers to citizen developers. Research customer problems through direct engagement with enterprise accounts, community feedback, and ecosystem analysis. Bring just enough structure to move fast without losing rigor - strong problem statements, crisp requirements, clear execution. Lead high-stakes customer conversations, including executive roadmap reviews, product demos, and enterprise stakeholder discussions. Shape licensing, packaging, and pricing decisions that support Agents' path to sustainable growth. Mentor and support other PMs through senior-level product leadership, coaching, and sharing best practices What we’re looking for 5+ years of experience building software products end-to-end, with clear customer and business outcomes. Deep understanding of the AI/agentic market - you know the players, the trends, and where enterprise adoption is headed. Proven experience taking a product from GA, setting direction where little exists yet. Proven ability to operate independently and set the agenda with minimal oversight. Experience building for enterprise customers - complex adoption cycles,