Senior Product Support Specialist Jobs

About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. Role Summary: You win new logos. Full stop. As a Enterprise Account Executive, you own the end-to-end motion of bringing new customers into OfficeSpace. You run disciplined, value-led sales cycles with senior decision-makers and use AI-powered tools to prospect smarter, sell faster, and close with confidence. We give you a market-leading platform. You turn it into revenue. What You’ll Do: Own new-logo acquisition across a defined Enterprise territory—build pipeline, run deals, and close. Lead buyer-driven, value-based sales cycles with C-level, VP, and Director stakeholders. Orchestrate AI-assisted prospecting to identify high-intent accounts and create net-new opportunities. Translate workplace, facilities, and real estate challenges into clear, quantifiable business value. Deliver sharp, compelling product demos that connect OfficeSpace capabilities to real-world outcomes. Guide AI-generated proposals, pricing models, and forecasts—ensuring accuracy, clarity, and impact. Negotiate contracts and commercial terms with confidence and discipline. Maintain rigorous pipeline hygiene and forecasting using Salesforce and revenue intelligence tools. Partner with Marketing and Business Development to accelerate deal velocity and improve win rates. Share frontline market feedba

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes with industry leading products and platforms developed through an AI-Driven Software Development Life Cycle. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a Principal Software Engineer, you will be a senior technical leader and strategic influencer shaping Redwood’s RunMyJobs platform. You will drive high-impact technical decisions, own complex system designs, and lead initiatives that span teams and domains. Your work will translate business needs into scalable, resilient full-stack solutions that meet both functional and non-functional requirements. In this fast-paced, agile environment, you will lead projects from concept through delivery, collaborating closely with product, design, engineering, finance, and customer success teams to ensure alignment and success. You will set the standard for engineering excellence by mentoring engineers at all levels and championing a culture of continuous improvement, innovation, and technical rigor. A key part of this role is to ensure development teams follow best practices, coding standards, and technical requirements.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world, commercializing our new and existing businesses and executing our global strategy in the market. The Global Markets team sits within CBO and makes sure Airbnb is locally relevant everywhere we operate, working with regions to plan and execute growth across supply, demand, and the surfaces our communities use. Asia is one of the largest growth opportunities in that portfolio and one of the most complex regions to run: Japan, Korea, India and Southeast Asia sit at very different stages of maturity, with distinct competitive sets, regulatory contexts and consumer behaviour. Over the past year, the region has built a new operating system and scaled multiple growth levers from single-market pilots to regional programs. That growth has outpaced our capacity to run it: business reporting, program delivery and the cross-functional roadmap currently sit with one person alongside the regional strategy agenda. We are building a dedicated capability to own how Asia operates and how Asia delivers, and we want you at the centre of it. The difference you will make: This role is based in Singapore and requires regular travel across Asia. In this role you report to the Senior Business Operations and Growth Lead, Asia and work closely with country Business Operations and Growth Leads across Japan, Korea, India and Southeast Asia, alongside central teams in growth marketing, product, payments, supply, policy and brand. You own the Asia business reporting and operating cadence, and you lead the delivery

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Software Development Engineer (Microservices) to join our team. This is a hybrid role (in Santa Clara, CA office, minimum 3 days per week), reporting to the Senior Director, Software Development Engineering in the Engineering ZIA Core department. You will work on the control plane for the Zscaler Internet Access (ZIA) product, helping evolve the platform to meet massive scale with cloud-native, microservices-based architecture. What you’ll do (Role Expectations) Lead the technical roadmap to modernize the ZIA control plane using API-first, domain-aligned microservices with clear service ownership and multi-region architectures (active-active, failover, disaster recovery) Design, develop, and operate low-latency, event-driven services end to end (API through storage) utilizing resilience patterns, progressive delivery (blue/green, canary, feature flags), GitOps workflows (Argo CD/Flux), an

About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company t hat empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com . About the Role We are seeking a Strategic Account Manager to drive revenue retention and growth across Appier's strategic accounts in EMEA. This is a senior role on our Strategic Account team, responsible for the long-term growth of a portfolio of our highest-value clients. You will find and execute the highest-impact growth opportunities across your accounts, solve the complex performance and measurement problems that unlock them, and build the client relationships and internal coordination to do this repeatably rather than one account at a time. The role is about understanding what drives account growth and owning the outcome, not just managing day-to-day delivery. What You Will Do (Responsibilities) Revenue Retention & Growth: Own revenue outcomes across a portfolio of strategic accounts, and hit retention and expansion targets. Find and close growth opportunities such as budget increases, product adoption, and geographic expansion. Watch for early churn signals and act on them with reactivation, retention, or commercial plans. Client Ownership & Strategy: Build and own 12-month account growth plans covering relationship mapping, upsell and cross-sell strategy, testing roadmaps, and revenue targets. Act as a trusted advisor to clients at every level, up to executive leadership, through planning sessions and regular QBRs that focu

The opportunity We’re building our reseller channel in Japan from the ground up. We’re looking for a strategic leader to decide where to focus, turn market opportunities into a clear plan, and drive the changes needed to make that plan work. You’ll roll up your sleeves, work across teams to shape our route to market, test ideas, remove barriers to growth, and build a channel that can scale. You’ll have the freedom to define the approach - and the responsibility to adapt it as you learn. Strategy and Leadership Set the strategy for growing our reseller channel in Japan, including which customer segments, partner types, and opportunities to prioritize. Turn the strategy into focused initiatives with clear goals, owners, and measures of success. Assess market potential and performance to decide where to invest, what to change, and when to scale. Design the commercial approach, including the partner proposition, incentives, sales model, and measures of partner success. Lead cross-functional work across sales, product, marketing, operations, and other teams to remove barriers to growth. Build the processes and capabilities needed to take the channel from an early-stage effort to a repeatable business. Share a clear view of progress, risks, and recommendations with senior stakeholders. Build and lead a team as the channel develops. Reseller channel Drive the development and execution of a holistic reseller strategy — from channel partners that drive new seller acquisition. Oversee Partner Managers in end-to-end partnership execution: business development, negotiation, launch, and ongoing management. Determine and prioritize the appropriate mix of partner benefits, incentives, and co-marketing/sales opportunities to secure high-value deals. Advocate for resellers while balancing Square's commercial goals and product roadmap. What you’ll bring 15+ Years of experience developing commercial or go-to-market strategy and delivering measurable growth. Experience in fintech, paym

About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. Role Summary: You win new logos. Full stop. As a Enterprise Account Executive, you own the end-to-end motion of bringing new customers into OfficeSpace. You run disciplined, value-led sales cycles with senior decision-makers and use AI-powered tools to prospect smarter, sell faster, and close with confidence. We give you a market-leading platform. You turn it into revenue. What You’ll Do: Own new-logo acquisition across a defined Enterprise territory—build pipeline, run deals, and close. Lead buyer-driven, value-based sales cycles with C-level, VP, and Director stakeholders. Orchestrate AI-assisted prospecting to identify high-intent accounts and create net-new opportunities. Translate workplace, facilities, and real estate challenges into clear, quantifiable business value. Deliver sharp, compelling product demos that connect OfficeSpace capabilities to real-world outcomes. Guide AI-generated proposals, pricing models, and forecasts—ensuring accuracy, clarity, and impact. Negotiate contracts and commercial terms with confidence and discipline. Maintain rigorous pipeline hygiene and forecasting using Salesforce and revenue intelligence tools. Partner with Marketing and Business Development to accelerate deal velocity and improve win rates. Share frontline market feedba

The Role As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. You understand the relevance and application of ML & AI within a range of use cases important to the digital native customers in the Fintech space The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability

Application Performance Monitoring (APM) is one of Datadog’s premier products that helps developers see inside complex distributed systems. Our SDKs are both the delivery vehicle for APM and the platform on which all of Datadog’s service and app based products (e.g. Application Security Management, Profiling, Data Stream Monitoring…) are delivered. We believe our SDKs are one of our technical moats and are a key competitive advantage for APM and Datadog more broadly. They’re also open-source. Leading the evolution of our SDKs is a technically demanding and highly collaborative effort. You’ll work with language experts to deliver cutting-edge observability products across our 9 supported languages, with industry leading performance and a world class developer experience. You’ll rethink our SDKs’ architecture, APIs, data models, and protocol to meet Datadog’s current needs and scale, all while building in the open. And you’ll grow your team’s capacity by fostering a culture focused on customer needs, continuous learning, and innovation. We’re looking for an experienced Engineering Manager who cares as much about technical excellence as empowering other engineering teams. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What you’ll do Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders owning outcomes Own team delivery and productivity: planning, milestones, reviews Collaborate with Product teams to: Reshape and grow our platform capabilities to enable product teams Define and deliver industry leading, open-source, zero-touch APM instrumentation Stay technically close to the work — apply strong technical judgment, set a high standard for

Application Performance Monitoring (APM) is one of Datadog’s premier products that helps developers see inside complex distributed systems. Our SDKs are both the delivery vehicle for APM and the platform on which all of Datadog’s service and app based products (e.g. Application Security Management, Profiling, Data Stream Monitoring…) are delivered. We believe our SDKs are one of our technical moats and are a key competitive advantage for APM and Datadog more broadly. They’re also open-source. Leading the evolution of our SDKs is a technically demanding and highly collaborative effort. You’ll work with language experts to deliver cutting-edge observability products across our 9 supported languages, with industry leading performance and a world class developer experience. You’ll rethink our SDKs’ architecture, APIs, data models, and protocol to meet Datadog’s current needs and scale, all while building in the open. And you’ll grow your team’s capacity by fostering a culture focused on customer needs, continuous learning, and innovation. We’re looking for an experienced Engineering Manager who cares as much about technical excellence as empowering other engineering teams. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What you’ll do Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders owning outcomes Own team delivery and productivity: planning, milestones, reviews Collaborate with Product teams to: Reshape and grow our platform capabilities to enable product teams Define and deliver industry leading, open-source, zero-touch APM instrumentation Stay technically close to the work — apply strong technical judgment, set a high standard for

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team What you’ll do We are hiring a Global Partnerships Lead based in Singapore to own Stripe’s Global Partnerships strategy and execution across SE Asia. As the regional Global Partnerships Lead, you will own Stripe’s most important in-market relationships across local payment methods, financial partners, card networks, banks, and expansion partners. You will set the partnership strategy for the region; identify, prioritize, and develop new opportunities; lead complex negotiations; and ensure partnerships deliver durable commercial, product, and expansion outcomes for Stripe and our users. This is a leadership role at the intersection of product strategy, market expansion, and commercial execution. You will serve as Stripe’s senior partnership representative for the region, build trusted executive relationships with ecosystem partners, and lead alignment across Product, Engineering, Go-to-Market, Legal, Risk, Compliance, Finance, Treasury, and Operations. Responsibilities Act as Stripe’s Global Partnerships Lead for SE Asia Expansion , with end-to-end accountability for the regional partnership portfolio. Set and execute the regional strategy across local payment methods, financial partners, card networks, banks, and expansion partners. Lead Stripe’s senior external relationships in the region, building alignment and representing Stripe’s strategic priorities with partners. Own partnership opportunities from market assessment and strategy th

About the Team The security team at Meesho is like the Avengers to Meesho's S.H.I.E.L.D. After all, when 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As a Security Engineer, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favorite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role As a Security Engineer 3, you are a senior individual contributor who owns security outcomes end to end across one or more product areas. You operate with limited supervision, set the technical approach for your workstreams, and are a trusted second voice in design and architecture discussions. Beyond finding and fixing vulnerabilities, you drive security initiatives to closure across engineering teams, raise the bar on how we build securely, and mentor earlier-career engineers on the team. You will combine deep hands-on offensive and defensive skills with the judgment to prioritise what matters most for a platform operating at Meesho's scale. What you will do Security Architecture & Threat Modeling: Lead threat modeling and secure design reviews for complex, multi-service features, and partner with enginee

The UK is making a wholesale shift to AI. The government's AI Opportunities Action Plan set out to "mainline AI into the veins" of the country, and the focus has now moved to delivery: the Incubator for AI ( i.AI ) is shipping tools like the Humphrey suite into departments, a Sovereign AI Unit and AI Growth Zones are being stood up, and civilian departments are under real pressure to move from pilots to production. Scale can play a foundational role in building the reliable AI applications that shift depends on. We're looking for someone to lead that work in central government. This isn’t about staying in the office and managing a team of sales people, its about building the business from the front. You'd own our commercial relationships across civilian departments, starting where the near-term pipeline is strongest: HMRC, DWP, and NHS. This is a critical role reporting directly to the new Public Sector leader. You'd carry a number, win deals yourself, and build a small team behind you as the work grows. It suits someone who has sold into these departments before and knows how they actually make decisions, not just how the org charts look. What you'll do Own our commercial plan and pipeline for UK civilian central government Find, shape, and close deals yourself, from the first conversation through to contract and into delivery Use the relationships you already have across departments like HMRC, DWP, and NHS Work the frameworks, tenders and teaming, and know which route to market is worth the effort and which isn't. Be a credible counterpart to senior civil servants, and turn what they need into work we can deliver Stay close to our product and delivery teams so what we sell is what we build Hire and lead a small team over time, and help shape the wider UK public sector plan with the UK Public Sector Lead What we're looking for You've sold and delivered technology or transformation work to UK civilian central government, either from a vendor or from inside governmen

FEQ327R526 Solutions Architect (L5) The Role As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability to achieve proficiency rapidly) with a developing technical specialization in one area (e.g., real-time/streaming,

About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. Role Summary: You win new logos. Full stop. As a Enterprise Account Executive, you own the end-to-end motion of bringing new customers into OfficeSpace. You run disciplined, value-led sales cycles with senior decision-makers and use AI-powered tools to prospect smarter, sell faster, and close with confidence. We give you a market-leading platform. You turn it into revenue. What You’ll Do: Own new-logo acquisition across a defined Enterprise territory—build pipeline, run deals, and close. Lead buyer-driven, value-based sales cycles with C-level, VP, and Director stakeholders. Orchestrate AI-assisted prospecting to identify high-intent accounts and create net-new opportunities. Translate workplace, facilities, and real estate challenges into clear, quantifiable business value. Deliver sharp, compelling product demos that connect OfficeSpace capabilities to real-world outcomes. Guide AI-generated proposals, pricing models, and forecasts—ensuring accuracy, clarity, and impact. Negotiate contracts and commercial terms with confidence and discipline. Maintain rigorous pipeline hygiene and forecasting using Salesforce and revenue intelligence tools. Partner with Marketing and Business Development to accelerate deal velocity and improve win rates. Share frontline market feedba