Strategy And Ops Senior Manager Jobs

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation. The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship. What You’ll Be Doing 1. Company AI Strategy & Transformation Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans: Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets. Conduct rigorous build-vs-buy-vs-partner analysis for f

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Strategy, Global Markets The Senior Analyst, Strategy will help shape and execute Mastercard’s strategic agenda across Global Markets. As part of the Global Markets Strategy team, this role supports Business Units, Functional Leaders, and Regional Management to identify, assess, and help implement initiatives that strengthen Mastercard’s competitive positioning and drive business impact. The successful candidate will support and, over time, lead discrete workstreams — from problem definition and analysis through to solution design and senior alignment — working across markets and functions to deliver measurable outcomes. The position comes with broad exposure to Mastercard’s strategic and transformational priorities and access to senior leadership discussions across markets worldwide. The role interacts with a wide range of cross-regional and cross-functional stakeholders — including Product, Services, Market Development, Finance, People & Capability, and Sales — up to and including senior leaders. This role reports to the Vice President, Strategy, Global Markets. Role • Support the development and execution of Global Markets’ strategic agenda in alignment with Mastercard’s global priorities • Translate key strategies into execution plans, working with operations and

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Strategy & Commercialization Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Arcus Commercialization team in Mexico City is looking for a Sr. Specialist to support the commercialization and ongoing management of Arcus solutions. The role willl combine product go-to-market strategy, business analytics, cross-functional execution, and business operations. The ideal candidate is analytical, proactive, customer-oriented with strong communication and problem-solving skills. Role In this position, you will: • Support and develop product value propositions, pricing and go-to-market strategies, leveraging customer, market, com

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Customer Data & Asset Strategy Analyst, Customer Data & Asset Strategy Overview The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network….all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem. Role The Analyst, Customer Data & Asset Strategy supports the management and strategic use of Mastercard customer data and franchise assets. This role provides analytical, operational, and project support to help maintain customer data systems and integrity, optimize asset utilization, and enable growth initiatives across the Mastercard ecosystem. Worki

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategy & Operations - Mastercard Economics Institute Overview • The Mastercard Economics Institute (MEI) is an economics lab that drives macroeconomic thought leadership in support of Mastercard’s efforts to build a more inclusive and sustainable digital economy • The Economics Institute was launched in 2020 to analyze macroeconomic trends through the lens of the consumer to deliver tailored and actionable insights on economic issues for customers, partners and policymakers • The Institute is composed of a team of economists and data scientists that utilize & synthesize the anonymized and aggregated data from the Mastercard network together with public data to bring powerful insights to life, in the form of 1:1 presentations, global thought leadership, media participation, and commercial work through the Economics Practice About the role We are seeking a Strategy & Operations Manager to sit at the intersection of these functions, translating strategy into operational outcomes, and creating operations infrastructure to power our strategy. This role serves as a strategic partner across MEI leadership, translating input from regional Growth & Engagement Leads, Chief Economists, Product, Finance, Marketing, and regional teams into actionable insights, executive communications, and de

About the Team The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions. About the Role We are looking for a Strategy & Operations Lead to lead and scale operational excellence across India. Reporting to the VP for South East Asia & ANZ, this leader will work hand in hand with the VP to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor. This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind. In this role, you will: Defining and implementing the South East Asia & ANZ operating strategy in alignment with APAC & global objectives and regional priorities. Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics. Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region. Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making. Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions. Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives. Supporting market entry strategies and operational readiness for South East Asia & ANZ Enabling strategic partnerships through strong operational framew

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac is seeking a hands-on AI engineering leader to serve as Director within the Single-Family Acquisitions (SFA) division, reporting to the Sr. Director of GenAI Engineering & Enterprise Rules Platform. This role owns the technical core of SFA’s AI Systems Solutioning, including Agent Engineering & Design. This includes (1) the overall design and execution of AI Systems development from Ideation & Business casing to Specification creation & execution through deployment, (2) the evaluation harnesses and graded assessment sets that determine whether an agent or AI System is ready for production, and (3) the operating layer that keeps agents accountable after go-live. The role is approximately 70% hands-on architecture and code and 30% leadership of a GenAI engineering efforts and platform and vendor delivery partners. The Director is forward-deployed by design. The role partners with the divisional GenAI PMO, Enterprise Operations & Technology (EO&T), and Digital Experience, and works alongside the Enterprise Business Rules platform team so that agent-driven and rule-driven decisioning share a common domain vocabulary, evaluation approach, and traceability model. Our Impact Freddie Mac was established by Congress to provide liquidity, stability, and affordability to the U.S. housing market. Within Single-Family Acquisitions, our technology platforms and decisioning systems are foundational to ensuring loans sold to Freddie Mac meet eligibility, credit risk, and regulatory requirements at scale. Your Impact This role is a player / coach model. You wi

About the Team The Marketplace Strategy & Operations team at DoorDash is responsible for accelerating Marketplace growth, consumer engagement and retention. Using a customer-obsessed approach, we own market strategy, consumer affordability, the end-to-end DoorDash app experience and new value propositions. We are looking for a hands-on builder to curate a personalised and highly rewarding consumer experience, affecting the KPIs for consumers and merchants within the Strategy & Operations team. About the Role We are hiring an Associate Manager to lead the in-app merchandising strategy to create a best-in-class consumer experience. You will be responsible for shaping how consumers discover, choose and order on the app by testing and scaling new features and surfaces, translating engagement and conversion data into actionable insights and managing the in-app experience for new merchant launches and seasonal Occasions. Your focus will be on creating and executing on a vision to sustainably grow the consumer base across Australia, whilst balancing long-term marketplace health and promotion spend. This is a highly visible team with fast feedback loops, where ideas quickly turn into live experiences and impact can be seen in real time across consumer engagement, order growth and dollars earned for merchants. The initiatives you own will directly impact merchants from the Restaurants and New Verticals teams, and you will partner closely with the Product, Marketing, Ads & Promotions teams to deliver on your vision. You will report into the Manager on our Marketplace Strategy & Operations team. This is a hybrid role, with 3 days in-office (Sydney / Melbourne) You’re excited about this opportunity because you will… Strategise - create and execute the merchandising strategy for our consumers and merchants, considering in-app engagement, retention and order rates Build and execute - test and incorporate new product features in collaboration with

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Strategy & Transformation Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Strategy & Transformation Managing Consultant – Strategy & Transformation Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from bankin

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth. You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world. In this role, you will: Drive the ideation and operationalization of new support systems, processes, and programs. Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives Work with product, enginee

About the Team The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution. About the Role We are looking for someone who will help guide our strategy in Ads & Promos. You will be the strategic advisor to important partners across DoorDash to ensure we are making the most efficient investment and capital allocation decisions while improving the experience for all of our advertisers and marketplace participants. You will lead financial reporting, forecasting, and planning, and will guide financial insights and direction for all of our operational decisions and strategies. You’re excited about this opportunity because you will… Own the full P&L, with a deep understanding of the key drivers to strategically balance profitability and the customer experience Tackle complex operational challenges by partnering closely with cross-functional teams across Finance (Accounting, Analytics) and beyond (Operations, Sales, Product, Marketing, Legal) to drive data-informed decisions and high-impact investments Lead weekly financial reporting and forecasting, as well as quarterly planning, acting as the go-to expert on business performance Identify and evaluate key risks and opportunities, build business cases and investment proposals, and ensure effective execution of strategic initiatives We’re excited about you because… 12+ years of experience in Strategic Finance, Corporate Finance, Investment Banking, or Consulting, ideally within high-growth tech or large, established companies A proven ability to influence stakeholders and drive strong decision-making in a fast-paced, cross-functional environment Deep experience owning bu

About the Team The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions. About the Role We are looking for a Strategy & Operations Lead to lead and scale operational excellence across Japan. This leader will translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor. This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind. This role is based in Tokyo, Japan and we use a hybrid model of 3 days in office. In this role, you will: Defining and implementing the Japan operating strategy in alignment with APAC & global objectives and regional priorities. Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics. Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region. Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making. Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions. Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives. Supporting market entry strategies and operational readiness for Japan Enabling strategic partnerships through strong operational frameworks and close partnership with relevant t

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Enterprise Strategy Overview The Manager, Strategy will play a key role in shaping and executing Mastercard’s strategic agenda across Eastern Europe, Middle East & Africa (EEMEA). As part of the EEMEA Business Excellence Team, this role partners closely with Business Units, Functional Leaders, and Regional Management to identify, assess, and implement initiatives that strengthen Mastercard’s competitive positioning and drive business impact. The successful candidate will lead end-to-end workstreams – from problem definition and analysis to solution design, senior alignment, and execution – collaborating across markets and functions to deliver measurable outcomes. The role provides broad exposure to Mastercard’s senior leadership and a unique opportunity to influence the company’s priorities across 81 markets. This role reports to the Vice President, Strategy, EEMEA. Role Support the development and execution of EEMEA’s strategic framework in alignment with Mastercard’s global priorities Lead strategic projects and workstreams focused on growth acceleration, innovation, and operational excellence Structure complex, ambiguous challenges into clear hypotheses, actionable plans, and measurable outcomes Conduct quantitative and qualitative analyses to generate i

About Interbrand Interbrand understands what it takes today to build the world’s most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace. In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results. The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world. Our Behaviours Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us. LOCATION: COLOGNE, GERMANY DEPARTMENT: BRAND SRATEGY EMPLOYMENT TYPE: PAID FULL-TIME INTERNSHIP (6 MONTHS) The Opportunity At Interbrand, strategy is where insight meets possibility. As a Strategy Intern, you'll join our Strategy team

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Customer Success team oversees the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few teams provide such a direct impact on the growth of the company. The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at Stripe. This role shapes both the function’s day-to-day operating model—from leadership forums and territory and compensation design to the systems and cadences that enable execution—and its long-term direction. You will lead annual planning, OKR development, and engagement-model design to ensure CS is positioned to deliver for users and scale effectively. This is a true ‘Business Partner’ role; you will serve as a trusted thought partner to Customer Success leadership—combining strategic insight, operational rigor, and hands-on execution. You will help translate CS priorities into actionable plans, drive cross-functional initiatives, and build the operating mechanisms that enable teams to make better decisions, execute consistently, and scale effectively. If you enjoy moving between strategic problem-solving and hands-on execution—and bring a roll-up-your-sleeves mindset—this role is for you. What you’ll do The near-term focus of this role is on evolving and scaling the foundations of the Customer Success