Support Analyst Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Billing Operations Overview: The Revenue Operations & Enablement department provides centralized billing for products and services billed to customers using the MasterCard Consolidated Billing System (MCBS). MCBS supports the billing for all MasterCard branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees. Our mission is to provide core billing services, drive billing assurance, provide value added services and enable growth as MasterCard advances commerce globally Role: • Research and respond to helpdesk inquiries within the SLA • Analyzes billing data, researches trends and identifies issues; follow up on resolutions • Identify opportunities for process optimization within area of responsibility; coordinates with leadership to implement improvements • Maintains desktop procedures and adheres to controls around revenue and collections Education (preferred): -Basic college education or equivalent work experience with emphasis in business or information technology. Knowledge / Experience (preferred): -Basic knowledge of data processing concepts and financial industry/banking operations practices. -Previous experience with relational databases. Skills / Abilities: -Effective problem/troubleshooting skills. -

The Engineering Lead Analyst – Test Automation Platform Engineering is a senior-level technical leadership role responsible for driving the architecture, implementation, management, operational support, and continuous enhancement of enterprise test management and automation platforms. In this role, you will lead efforts to modernize test automation capabilities across the global technology ecosystem. You will architect end-to-end integration workflows, embed automated quality gates into enterprise CI/CD pipelines, and administer as well as operationally support both vendor and internally developed enterprise platforms (e.g., Core Performance Engineering / Performance Center, ALM-Quality Center, Zephyr Enterprise, CSDP / Octane). Additionally, you will play a critical role in production operations—delivering tier-3 platform support to rapidly and safely troubleshoot, triage, and remediate performance and availability issues in complex, distributed production environments. The ideal candidate blends deep hands-on expertise in software testing frameworks, modern DevOps pipelines, containerized infrastructure, message-driven integration, and robust operational resilience practices with strong governance, compliance, and stakeholder leadership skills. Key Responsibilities 1. Platform Engineering & Operational Support Install, configure, upgrade, administer, and support enterprise test management and performance engineering toolsets (e.g., Core Performance Engineering / Performance Center, ALM-Quality Center, Zephyr Enterprise, Core Software Development Platform [CSDP] / Octane). Provide end-to-end operational support for

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As an On-Site Wellness Coach, you will serve as a trusted health and well-being partner for employees at an assigned client location in Georgia. In this role, you will leverage your expertise in wellness coaching, behavior change, motivational interviewing, health education, and employee engagement to help individuals achieve sustainable lifestyle improvements and support organizational wellness goals. You will work directly with employees through one-on-one coaching, group programs, health screenings, and wellness initiatives designed to improve overall health outcomes, reduce health risks, and increase participation in employer-sponsored wellness programs. This role offers the opportunity to make a meaningful impact by helping employees build healthier habits related to nutrition, physical activity, stress management, sleep, weight management, and tobacco cessation. You will collaborate with employer leadership, wellness teams, and healthcare partners to deliver engaging wellness solutions that drive measurable results. You will accomplish this by: Providing individualized health and wellness coaching using evidence-based behavior change techniques and motivational interviewing. Conducting health risk assessments and reviewing biometric screening results to identify opportunities for health improvement. Creating customized wellness action pl

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As an On-Site Wellness Coach, you will serve as a trusted health and well-being partner for employees at an assigned client location in Texas. In this role, you will leverage your expertise in wellness coaching, behavior change, motivational interviewing, health education, and employee engagement to help individuals achieve sustainable lifestyle improvements and support organizational wellness goals. You will work directly with employees through one-on-one coaching, group programs, health screenings, and wellness initiatives designed to improve overall health outcomes, reduce health risks, and increase participation in employer-sponsored wellness programs. This role offers the opportunity to make a meaningful impact by helping employees build healthier habits related to nutrition, physical activity, stress management, sleep, weight management, and tobacco cessation. You will collaborate with employer leadership, wellness teams, and healthcare partners to deliver engaging wellness solutions that drive measurable results. You will accomplish this by: Providing individualized health and wellness coaching using evidence-based behavior change techniques and motivational interviewing. Conducting health risk assessments and reviewing biometric screening results to identify opportunities for health improvement. Creating customized wellness action plan

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As an On-Site Wellness Coach, you will serve as a trusted health and well-being partner for employees at an assigned client location in Nebraska. In this role, you will leverage your expertise in wellness coaching, behavior change, motivational interviewing, health education, and employee engagement to help individuals achieve sustainable lifestyle improvements and support organizational wellness goals. You will work directly with employees through one-on-one coaching, group programs, health screenings, and wellness initiatives designed to improve overall health outcomes, reduce health risks, and increase participation in employer-sponsored wellness programs. This role offers the opportunity to make a meaningful impact by helping employees build healthier habits related to nutrition, physical activity, stress management, sleep, weight management, and tobacco cessation. You will collaborate with employer leadership, wellness teams, and healthcare partners to deliver engaging wellness solutions that drive measurable results. You will accomplish this by: Providing individualized health and wellness coaching using evidence-based behavior change techniques and motivational interviewing. Conducting health risk assessments and reviewing biometric screening results to identify opportunities for health improvement. Creating customized wellness action p

Procurement Analyst (Procurement Analyst-General) Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Experienced Procurement Analyst (Level 3) to join our dynamic Chinook team in Ridley Park, Pennsylvania . Position Responsibilities: Defines, designs, plans and deploys internal/external projects Develops processes and tools to measure key performance indicators Extracts, analyzes and prepares reports to measure key supplier and internal performance-to-plan Develops, documents and implements processes and systems in support of company goals Supports the development and implementation of strategies Identifies and implements improvements to streamline and automate process flows Distributes, updates and tracks procurement plans for supply chain integration and procurement analysis Assesses and reports compliance to internal/external stakeholders Develops risk mitigation plan This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Shift: This position is for 1st shift. Basic Qualifications (Required Skills/Experience): More than 5 years of experience using all the following Microsoft Office Applications (Word, Excel and PowerPoint. More than 5 years of experience working with analytics, data and spreadsheets to build presentations and make recommendations Experience supporting deliverables for both internal and external customers. More than 5 years of experience working across multiple business units and interfacing with k

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Media Planning Overview The US Media Analyst assists with the development, execution, and measurement of integrated media campaigns across key business priorities, product launches, and audience segments. Reporting to the US Media Director, this role partners cross-functionally with Marketing, Finance, Product, Research, and Agency teams to ensure campaigns are delivered with operational excellence. The Analyst works closely with the media agency to oversee campaign setup, execution, optimization, and reporting, helping drive effective and efficient media investments. This is an exciting opportunity for a media professional looking to expand their executional expertise while contributing to the growth of a high-profile brand and business in a fast-paced, collaborative environment. Role: Campaign Management • Support U.S. media team in planning and execution of integrated media campaigns across digital, social, video, search, programmatic, CTV and emerging channels. • Track campaign launches and ensure flawless execution. • Assist with planning deliverables, including audience sizing, channel mix, partner consideration set, budget allocation, timelines, and approvals across internal and external partners. • Work closely with the cross-functional marketing and product team

Perplexity is looking for a detail-oriented Payroll Analyst to join our growing Finance and Accounting team. You will partner closely with the Payroll Manager to keep US and international payroll accurate, compliant, and timely as the company scales through rapid hiring, global expansion, and increasing complexity in equity and benefits administration. This is a hands-on role with real ownership from day one, working closely with People Operations, Accounting, Tax, and Equity. The ideal candidate combines strong payroll and systems expertise with sharp attention to detail, a service-oriented approach, and the ability to bring structure to a fast-moving environment. Responsibilities US and international payroll processing: Own day-to-day processing support for US multi-state semi-monthly payroll and assist with international payroll cycles across approximately 16 countries, working primarily in Rippling. Global contractor payroll: Run the monthly global contractor payroll cycle, including timecard submission tracking, manager approval follow-up, and on-schedule contractor payments. Pre- and post-payroll audits: Reconcile benefit deductions, 401(k) deferrals, and employer match against payroll journals and deductions exports; flag and resolve discrepancies before paychecks post. State tax account administration: Support state-level employer tax account registration and maintenance (SUI and withholding) as the company grows into new states, including migration of legacy accounts inherited from prior PEO arrangements. Benefits and 401(k) support: Assist with 401(k) and benefits administration, including contribution monitoring, HCE and nondiscrimination testing support, and COBRA offboarding notices. Equity payroll reporting: Support equity and stock-exercise payroll reporting by tracking Carta exercise data, applying correct NSO/ISO tax treatment, and preparing payroll-side entries at quarter-end cutoffs. Reimbursements and systems integration: Manage the Rippling-to-N

Datadog is seeking a Legal Operations Analyst to join our Legal Operations subgroup. In this role you’ll work closely with individuals across the organization in support of various legal-related matters, with a primary focus on supporting the scalability of the global legal team. The Legal team supports Datadog's rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog's intellectual property. Datadog's Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with legal and non-legal process owners to support process improvements, optimization and automations Assist with technical teams to implement solutions and troubleshoot reported issues by the legal team Maintain knowledge resources for all legal subgroups and collaborate with legal and non-legal colleagues on various projects as needed Conduct vendor and customer sanction screenings to identify potential risks and inconsistencies and ensure compliance Analyze and use data to drive initiatives and assist in planning Support technology by becoming a superuser of systems utilized by the legal team Serve as a point of contact for clients and stakeholders, addressing inquiries, concerns and providing timely updates on matters and escalating where appropriate Handle ad hoc projects within the legal subgroups as they arise Who You Are: A Legal Operations Analyst with 2-3 years of experience with legal operations, contract management or project management experience Proficiency with tools e.g. Google Workspace, Brightflag, Docusign, Salesforce, Coupa, Conflue

What is PerfectServe? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach: In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years. At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work

About the Team Joining Capco means joining an organization that is committed to an inclusive working environment where you are encouraged to #BeYourselfAtWork . Capco ICT Risk is a multi-faceted team focused on helping leading organizations across the Financial Services industry manage technology, cyber and regulatory risks. We support our clients in translating complex risk and regulatory requirements into practical business solutions, processes and controls. With the growing importance of Digital Operational Resilience Act (DORA) , our team works closely with financial institutions to strengthen their digital operational resilience and ensure that regulatory requirements are effectively embedded into their business and technology environments. About the Job As a Business Analyst within our ICT Risk team, you will be part of consulting engagements focused on risk, regulation, business processes and technology. You will work closely with business, risk, compliance and technology stakeholders to understand requirements, analyze processes, identify risks and translate regulatory expectations into clear and actionable business requirements. A key part of the role will be supporting clients with DORA implementation and compliance , including translating DORA requirements into processes, controls, governance and remediation initiatives. You will work alongside experienced consultants and industry leaders, gaining exposure to complex transformation and regulatory projects within the Financial Services sector. What You’ll Get to Do Analyze business processes, systems and services to identify risks, dependencies and improvement opportunities Translate business, risk and regulatory requirements into clear business and functional requirements Support clients in understanding and implementing DORA requirements across relevant business and technology processes Perform gap assessments and impact analyses against DORA, NIS2 and other relevant regulatory requirements

Business Analyst – Retail Energy Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent Shape the future of retail energy by translating complex business needs into impactful technology solutions. The Role As a Business Analyst specializing in Retail Energy, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, industry knowledge, and the ability to deliver high-quality consulting outcomes. What You’ll Do Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements Develop business requirement documents (BRDs), user stories, and process models to support solution design Analyze current and future state processes to identify gaps and recommend improvements Collaborate with stakeholders and technical teams to ensure accurate translation of business needs into solutions Produce high-quality deliverables including reports, presentations, and consulting documentation What We’re Looking For 4+ years of experience as a Business Analyst, ideally within Retail Energy Experience with CIS/Billing, EDI, Customer Care, or energy retail products (C&I or Mass Market) Strong skills in requirements gathering, process mapping, and stakeholder engagement Experience working in consulting or professional services environments preferred Bachelor’s degree in a relevant field such as Business, Finance, Computer Science, or similar Bonus Points For Experience across broader energy domains such as wholesale, settlements, or utilities Exposure to business case development and consulting methodologies Familiarity with data modeling or basic scripting Experience contributing to reusable consulting assets (e.g., templates, frameworks) Advanced degree i

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Data Science at Stripe is a vibrant community where data analysts and data scientists learn and grow together. You'll work with some of the most fundamental data at Stripe, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and Data Analysts are hired in line with the business needs and domain of the organization they will support. What you’ll do We’re looking for a Data Analyst to partner with Stripe’s Global organization, helping millions of users sell around the world. You’ll help build analytics and data products for solutions such as Adaptive Pricing and Stripe Managed Payments, as well as Stripe’s expansion into new markets across LATAM and EMEA. Responsibilities Design and build scalable data models and infrastructure to power product analytics and metrics reporting as we launch and grow new products Own business-critical data products, including Tier-1 datasets and production pipelines, ensuring reliability through rigorous testing, monitoring, and documentation Build and maintain the metric definitions, metadata, and business context that enable AI agents to help stakeholders explore trusted data and answer business questions independently Develop dashboards, automated reporting, and thoughtful analyses to surface actionable insights and proactively identify business opportunities Partner closely with senior business leaders to translate business needs into ana

About the role As a Senior Business Analyst, TPRM, you will support the assessment and ongoing oversight of third party relationships, including vendors and partners, throughout the third party risk management lifecycle. You will assess third party risk, conduct business due diligence, and coordinate additional risk assessments with cross-functional partners. You will help ensure risks are appropriately identified, documented, and addressed while working closely with business owners, risk partners, and Chime’s bank partners. This role requires strong analytical judgment, attention to detail, and the ability to manage multiple assessments and stakeholders. You will serve as a trusted partner to the business while contributing to the continued development and maturity of Chime’s TPRM program. In this role, you can expect to Review and challenge Inherent Risk Questionnaires (IRQs), working with business owners to understand vendor relationships, validate information, and determine appropriate inherent risk and criticality ratings. Coordinate due diligence activities with cross-functional risk partners and subject matter experts across areas such as Information Security, Privacy, Compliance, Enterprise Risk Management, and Legal. Conduct business due diligence, including reviews of corporate registration, reputational information, insurance coverage, and other relevant documentation, and coordinate additional activities such as background checks. Manage assigned third party assessments through completion, coordinating with business owners and cross-functional risk partners to address questions, follow up on outstanding requirements, and escalate concerns as appropriate. Facilitate vendor approval processes with Chime’s bank partners, including coordinating assessment information, responding to follow-up requests, and tracking approvals through completion. Identify and document issues arising from TPRM assessments and partner with relevant stakeholders to track third par

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc