Support Analyst Jobs

Overview: Guidepoint Insight is seeking an Equity Analyst to support the expansion of our research coverage of China biotech, medtech and healthcare services companies. This role plays a critical part in building and scaling the Guidepoint Library, a central resource offering transcript-based insights through teleconferences with KOLs, and industry experts. These insights, conceptualized and hosted by former investment professionals, industry veterans and former scientists, help Guidepoint's institutional clients make well-informed decisions across sectors like healthcare, industrials, technology, consumer, and more. As an Equity Analyst, working in Shanghai you will be responsible for developing deep research coverage, facilitating expert-led discussions, and ensuring high-quality content creation. Reporting directly to the Director of Research, you will be instrumental in creating content that spans topics such as scientific basis of the platforms, competitiveness of existing and upcoming products of both public listed and private healthcare companies, industry landscape, regulatory decisions, product launches and go-to-market strategies. You will also lead efforts to recruit and vet experts, ensuring that the insights gathered are accurate, relevant, and valuable to our clients. What You'll Do: Research Coverage: Monitor a coverage universe of Chinese public and private companies in biotech, pharma, medtech and services. Industry Analysis: Track key market and business drivers, including material news flows, earnings releases, investor presentations, clinical trials, medical conferences, product launches within your coverage companies and therapeutic indications. Report Creation: Collect and organize clinical trial information and results, analyze the mechanisms of action (MOA) of drug candidates, investigate clinical paradigms for disease treatment in China, and prepare reports. Content Development: Create and moderate teleconferences featuring experts fro

The National Solutions Business Area at Leidos currently has an opening for a cleared cartographic analyst to support our customer in Springfield Virginia. This is an exciting opportunity to use your experience in GIS analysis to support a dynamic national security customer. The successful candidate will work as a member of a government-contractor team providing cartographic production and analysis. The candidate should have a strong geospatial background and the ability to work independently as well as collaborate on projects. Position requires a current TS/SCI and willingness to obtain a CI Polygraph. Primary Responsibilities The Cartographic Analyst will work within a government/contractor team environment providing Electronic Nautical Chart Conversion, Production and Review as well as provide support to existing and developing mission areas. Future needs and capabilities, as well as developmental assignments, are included. This may include Digital Nautical Chart and or Electronic Nautical Chart Conversion production by performing Cartographic and GIS analyst functions, Extracting features from a variety of sources including but not necessarily limited to rasterized nautical charts, digital hydrographic survey data and ortho-rectified imagery Updating source and source catalogs and information Data Conversion/migration Basic Qualifications Minimum of a High School Degree Five years of relevant experience (military or full time geospatial professional work) Or, High School and 4 years + GPC level I and II, or relevant Bachelor’s degree + 2 years’ experience Experience in geography, cartography and Geographic Information Systems (GIS) which includes skill in ArcGIS applications Experience in creating shapefiles, geo-databases, and features Knowledge of digital cartography, image processing, geog

The National Solutions Business Area at Leidos currently has an opening for a cleared cartographic analyst to support our customer in Springfield Virginia. This is an exciting opportunity to use your experience in GIS analysis to support a dynamic national security customer. The successful candidate will work as a member of a government-contractor team providing cartographic production and analysis. The candidate should have a strong geospatial background and the ability to work independently as well as collaborate on projects. This position may be able to be supported partially as a telework position. Position requires a current TS/SCI and willingness to obtain a CI Polygraph. Primary Responsibilities The Cartographic Analyst will work within a government/contractor team environment providing Electronic Nautical Chart Conversion, Production and Review as well as provide support to existing and developing mission areas. Future needs and capabilities, as well as developmental assignments, are included. This may include Digital Nautical Chart and or Electronic Nautical Chart Conversion production by performing Cartographic and GIS analyst functions, Extracting features from a variety of sources including but not necessarily limited to rasterized nautical charts, digital hydrographic survey data and ortho-rectified imagery Updating source and source catalogs and information Data Conversion/migration Basic Qualifications Minimum of a High School Degree Five years of relevant experience (military or full time geospatial professional work) Or, High School and 4 years + GPC level I and II, or relevant Bachelor’s degree + 2 years’ experience Experience in geography, cartography and Geographic Information Systems (GIS) which includes skill in ArcGIS applications Experience in creating shapefiles, geo-databases, and

We're looking for a Product Analyst to support our Point of Sale (POS) product team. You'll work closely with the POS Product Owner to translate business and venue needs into clear requirements, support day-to-day POS issues, and help drive continuous improvement of the POS platform across all venues. This role is a strong fit for someone who has spent real time in the trenches with POS systems, whether building them, configuring them, or supporting the people who use them every day, and who wants to move deeper into product-facing work. What You'll Do Partner with the POS Product Owner to gather, document, and prioritize requirements for POS enhancements, integrations, and fixes Analyze POS support tickets and incident trends to identify recurring issues, root causes, and opportunities for product improvement Translate business and venue operations needs into clear user stories, acceptance criteria, and functional specifications Support testing and validation of new POS features and releases, including UAT coordination with venue stakeholders Serve as an escalation point for complex POS issues, working with engineering, support, and vendor teams to drive resolution Monitor POS system performance and data quality, flagging anomalies that could affect transactions, inventory, or reporting Maintain and update product documentation, release notes, and training materials for interna

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Analyst to support and continuously improve the tooling ecosystem that powers Roblox's Safety, Privacy, Trust & Safety, and Support Operations teams. In this role, you will work at the intersection of operations and technology, helping scale tooling, improve operational workflows, and ensure agents across global vendor sites have the tools they need to operate efficiently. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will contribute to building and maintaining a robust suite of agent tooling by supporting systematic changes, identifying improvement opportunities, and delivering exceptional service to internal stakeholders. Work Schedule : This role is currently aligned to a 2:00 PM to 11:00 PM IST schedule. As part of supporting a 24×7 operational environment, working hours may change based on business requirements, and you should be flexible to work across rotational shifts, including weekends and holidays, as needed. YOU WILL Administer and configure applications – including Zendesk, Absorb, Jira,

Business Analyst – Capital Markets Location Glasgow (Hybrid) | Practice Area: Capital Markets | Type: Permanent Drive impactful change within Scotland’s leading investment banks The Role Capco is seeking experienced Business Analysts to support long-term strategic programmes with major investment banking clients across Scotland. Working closely with both technical and business stakeholders, you’ll help identify improvement areas, deliver effective change, and drive Agile practices across fast-paced, regulated environments. These roles offer an exciting opportunity to contribute to impactful transformation projects while developing deep Capital Markets expertise . You will also be encouraged to leverage approved AI tools, automation, and AI -enabled workflows to enhance analysis, delivery quality, and productivity, while applying appropriate human judgement and governance in regulated environments. What You’ll Do Lead workshops and gather requirements to inform functional specifications and user stories, using appropriate AI -enabled tools and techniques where they improve efficiency, traceability, or insight. Map and analyse business processes and customer journeys to identify opportunities for optimisation, including through automation and AI -enabled process improvements where appropriate. Deliver change initiatives from business case to UAT planning and execution, ensuring outputs are reviewed, validated, and aligned with business and regulatory requirements. Collaborate with diverse stakeholders and third parties to drive successful outcomes. Champion Agile methodologies and support continuous improvement across project lifecycles, including the responsible adoption of AI -enabled ways of working. What We’re Looking For Proven Business Analyst experience in the Financial Services sector, particularly within Capital Markets. KYC and Onboarding experience is essential Hands-on delivery across the full project lifecycle, including stakeholder engagement and

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a motivated Technical Account Analyst to support our Technical Account Managers (TAMs) in delivering outstanding outcomes for our Logistics customers. In this role, you'll help execute the day-to-day work that keeps our customers successful, from preparing materials and tracking deliverables to running analysis that helps TAMs make informed, data-driven decisions. This is a great entry point into account management and customer success, where you'll build core skills in customer operations, data analysis, and cross-functional collaboration while working alongside experienced TAMs who own the overall account relationship. You Will Support TAMs across our largest logistics service provider accounts by managing specific workstreams and deliverables, rather than owning the end-to-end account relationship. Help execute onboarding tasks for new users, including scheduling trainings and tracking adoption milestones. Conduct analysis on customer usage data to help TAMs identify trends, risks, and opportunities. Prepare materials for customer calls and Quarterly Business Reviews, including pulling data and drafting talking points for TAM review. Coordinate with product and implementation engineering teams to track the status of customer deliverables and flag blockers. Own specific day-to-day tasks (check-ins, follow-ups, documentation) for a subset of accounts under TAM guidance. Capture and organize customer feedback, routing it to the appropriate TAM or product team member. Learn Altana's platform and product capabilities deeply enough to support customer-facing conversations alongside a TAM. About You 2-3 years of experience in account management, customer success, operations, or a related analytical role (logistics industry exposure a plus, b

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a collaborative and detail-oriented HRIS Analyst to support, maintain, and improve our Workday platform, with a focus on Core HCM — configuration, reporting, security, EIBs, notifications, and alerts. You'll also take on configuration and testing for larger projects across other Workday modules. Success here means balancing hands-on day-to-day support with thoughtful, scalable system improvements. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Configure and maintain Workday Core HCM, including business processes, notifications, alerts, condition rules, validations, and related configuration Maintain and update Workday security roles and role assignments, partnering with stakeholders to ensure appropriate access and compliance with SOX and security best practices Manage the HRIS support ticket queue, triaging requests, resolving system issues, identifying root causes, and recommending process improvements; escalate complex problems as needed. Manage projects end to end, partnering with stakeholders to translate business requirements into scalable Workday solutions, including work spanning modules such as Payroll, Advanced Comp, Time Tracking, Benefits, Performance, or Absence Build, maintain, and troubleshoot Workday reports, dashboards, and calculated fields to support business and compliance needs Create, execute, and troubleshoot Enterprise Interface Builder (EIB) integrations to support data import

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Role Overview The Business Analyst will support Product Control and Finance transformation initiatives across Global Markets. The role focuses on business analysis, process improvement, regulatory change, and technology enhancement within Product Control functions. The successful candidate will work closely with Finance, Front Office, IT, Operations, Change Management, and senior stakeholders to deliver strategic solutions and operational efficiencies. Key Responsibilities Gather, analyse, and document business requirements for Product Control and Finance change initiatives. Collaborate with Product Control, Finance, Operations, and IT teams to design and implement strategic solutions. Support transformation programmes aimed at process simplification, automation, and control enhancement. Perform gap analysis between current and target operating models. Support User Acceptance Testing (UAT), system testing, and validation activities. Produce high-quality business documentation including BRDs, functional specifications, process maps, and impact assessments. Analyse P&L, balance sheet, valuation, and risk reporting processes to identify improvement opportunities. Ensure compliance with internal governance frameworks, regulatory requirements, and audit standards. Support stakeholders during project delivery lifecycle including planning, testing, deployment, and post-implementation reviews. Liaise effectively with Front Office, Product Control, Finance Change, and technology teams globally.

About the Team OpenAI’s Industrial Compute organization is responsible for building and scaling the infrastructure that powers our most advanced AI systems. Through a combination of strategic partnerships and self-built campuses, we are developing data center infrastructure at unprecedented scale and speed. The Data Center Delivery organization works across design, construction, commissioning, operations, vendors, and equipment suppliers to turn infrastructure plans into operational capacity. As projects progress from construction through commissioning and turnover, maintaining accurate equipment information, asset records, schedules, and documentation is critical to ensuring infrastructure is ready to operate and maintain. About the Role We are seeking a Maintenance Analyst to support the build, commissioning, and turnover of large-scale data center infrastructure. This role sits within the build organization and serves as a key connection point between equipment vendors, construction teams, commissioning teams, and the systems used to manage physical infrastructure. The Maintenance Specialist will ensure vendor equipment information is accurately captured, validated, and assigned to the appropriate equipment records, logs, and asset tags as infrastructure is installed and commissioned. In addition to equipment and maintenance data management, this person will provide real-time coordination and scheduling support as construction and commissioning activities progress. This role is well suited for someone who is highly organized, comfortable working with technical equipment information, and able to operate effectively in a fast-moving field environment. Key Responsibilities Own the collection, validation, and entry of vendor equipment information into equipment logs, asset registers, tagging systems, and infrastructure management tools. Maintain accurate equipment records, including manufacturer information, model and serial numbers, location, system association, war

Location: Remote (U.S.) Clearance: Ability to obtain and maintain a Public Trust LTS is seeking a detail-oriented and collaborative Functional Business Analyst to support a major AI modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role will support business process analysis, requirements gathering, stakeholder engagement, and modernization efforts tied to mission-critical healthcare systems and enterprise transformation initiatives supporting Veteran healthcare services nationwide. This is not a traditional business analyst role built around eliciting requirements from user interviews. Business requirements must instead be extracted directly from the existing functionality of the module and through AI tools— analyzing current workflows, business rules, and system behavior to understand how the system works today, then identifying and shaping opportunities to enhance and modernize it. Also, ensure accuracy of outputs from AI tools. The ideal candidate will possess strong analytical, communication, and documentation skills with experience supporting large-scale federal healthcare or enterprise IT modernization programs, and will work closely with government stakeholders, product owners, architects, developers, and operational teams to translate current-state system functionality into actionable technical and functional requirements. What You’ll Do: Analyze and reverse-engineer business, functional, and technical requirements directly from the existing VistA/MUMPS Prosthetics module — extrapolating current-state rules and workflows from system functionality rather than starting from user-interview elicitation. Conduct stakeholder interviews, workflow analyses, gap assessments, and facilitated working sessions. Translate business needs into user stories, epics, process flows, requirements documentation, and acceptance criteria. Support efforts involving legacy VistA/MUMPS-based healthcare systems and enterprise applic

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Role Overview The Business Analyst will support Valuations and Finance transformation initiatives across Global Markets. The role focuses on business analysis, process improvement, regulatory change, and technology enhancement within Product Control functions. The successful candidate will work closely with Finance, Front Office, IT, Operations, Change Management, and senior stakeholders to deliver strategic solutions and operational efficiencies. Key Responsibilities Gather, analyse, and document business requirements for Valuations and Finance change initiatives. Collaborate with Product Control, Finance, Operations, and IT teams to design and implement strategic solutions. Support transformation programmes aimed at process simplification, automation, and control enhancement. Perform gap analysis between current and target operating models. Support User Acceptance Testing (UAT), system testing, and validation activities. Produce high-quality business documentation including BRDs, functional specifications, process maps, and impact assessments. Analyse P&L, balance sheet, valuation, and risk reporting processes to identify improvement opportunities. Ensure compliance with internal governance frameworks, regulatory requirements, and audit standards. Support stakeholders during project delivery lifecycle including planning, testing, deployment, and post-implementation reviews. Liaise effectively with Front Office, Product Control, Finance Change, and technology teams global

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Dun & Bradstreet Technology and Corporate Services India LLP is looking for candidates for the role of Senior Analyst to support the Data Science team. The candidate needs to work closely with the team based in India and across a range of Analytics leaders who are located globally to fulfill the deliverables on a timely basis

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Business Analyst Role Overview: We are seeking a Business Analyst to support the delivery of strategic initiatives within the banking sector. The role involves working closely with business stakeholders, IT teams, and external partners to analyze requirements, improve processes, and ensure successful implementation of regulatory and technology-driven changes. Key Responsibilities: Gather, analyze, and document business and functional requirements Collaborate with stakeholders across business, risk, compliance, and IT teams Translate business needs into clear specifications for technical teams Support end-to-end project delivery, from initiation through implementation Conduct gap analysis, impact assessments, and process mapping (AS-IS / TO-BE) Ensure alignment with regulatory requirements (e.g., GDPR, PSD2, AML, Basel) Participate in UAT planning, execution, and defect management Support change management activities, including documentation and training materials Monitor project progress and assist in risk and issue management Facilitate workshops, meetings, and stakeholder communication Required Skills & Experience: Proven experience as a Business Analyst in banking or financial services Experience in developing digital banking application Strong understanding of banking products, processes, and regulations Experience working on regulatory, risk, or digital transformation projects Ability to bridge business and IT stakeholders effectively Knowledge of requirements management and

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to support our Self-Serve segment — the fastest-growing part of Lyft's B2B portfolio, serving small and mid-size businesses across North America. This is a hands-on role for an analyst who is energized by turning product and customer data into insights that shape strategy — and who builds those insights on a foundation others can trust and reuse. You will be the dedicated analytical partner to the Self-Serve product team, measuring how new features — a redesigned signup experience, onboarding improvements, and lifecycle campaigns — drive customer activation and growth. You'll own the funnel from acquisition through engagement, define the metrics that matter, and deliver the insights that inform where the business invests next. The ideal candidate pairs analytical rigor with a builder's instinct — turning recurring questions into well-defined, reusable datasets instead of one-off answers — and can translate findings into a clear narrative for both technical and non-technical audiences. Responsibilities: Produce high-impact analyses on Self-Serve performance that directly inform product and go-to-market strategy Own the Self-Serve funnel — acquisition, signup, onboarding, and engagement — building the dashboards and datasets that give the team real-time visibility into product health Define what the team's core metrics mean and where they live, so every dashboard, report, and tool returns the same answer to the same question Partner closely with Product and Engineering to validate instrumentation and surface data gaps before they distort the funnel or new features launch — catching the data quality issues that stay invisible until someone goes looking Turn recurring reporting into w